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Cisco Community is an active and collaborative place to learn more about our products and ask questions of peers and Cisco experts! Check out some of the most popular conversations happening right now!

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Allowing Signal Desktop App through Cisco WSA proxy

Hello everyone,I have a Cisco Secure Web Appliance S300V for my company's proxy server. We have been recently directed to utilize the Signal Desktop App for communication and unfortunately I have run into every issue while getting this to work. The Q...

Problems with SNMP on the ASA 5555-X

Hello everyone,I have a CISCO ASA 5555-X configured in multi-context mode and I want to monitor it via SNMP.However, I can't find the MIB files for this device.How can I get them?I don't have access to ftp://ftp.cisco.com/pub/mibs/supportlists/asa/as...

vsmjoao14 by • Level 1
  • 135 Views
  • 3 replies
  • 0 Helpful votes

Report for manual outbound calls with wrap-up codes

Hello,We are running UCCX 12.5 with CSQ agents handling inbound and outbound dialer calls.  We have reports for this data that are both stock and customized stock. Recently, the call center leads are having some agents make manual outbound calls.  Th...

JimmyW by • Level 1
  • 113 Views
  • 3 replies
  • 0 Helpful votes

ELI5 what is cisco asa 5505?

hi. I have this thing in relaly good condition and to me it looks like a switch with 100 Mbit ports. I'd like to salvage it for rescuing the LED lights and the enclosure, but I don't know if this is an useful object, as I don't really know what it do...

tokidsam by • Level 1
  • 19 Views
  • 1 replies
  • 0 Helpful votes

Cisco 9200 Mgmt VRF

Hi All,  am using Cisco 9200 switches and assigned management IP as under mentioned. I have some other servers which are using the same IP network and with VLAN 10 , but am not able to ping switch from my laptop configured with VLAN 10 . Can you plea...

uni1389 by • Level 1
  • 50 Views
  • 2 replies
  • 0 Helpful votes

8851 Kem

Dear Sir i am new to 8851 ip phone , just need help for speed dial kem i do program speed dial entries into the device and when the phone is turned off the entries are lost is there is any advice why list is forgotten from the phone ? thanks

heamer by • Level 1
  • 75 Views
  • 1 replies
  • 0 Helpful votes

Recording Jabber - Overlapping Voices

Hello, I'm having this situation:In the call center we have PCs with softphones installed (Jabber) that replicate the traffic to a recorder in another site.Randomly, we are seeing high levels of Jitter in the flow that is replicated to the communicat...

Trunk commands for ISR ESM?

Hello,At my home, I had an 8 port 2960G switch die after a power outage today.  I replaced it with a ISR 1921 that has an 8 port ESM.  It's been a very long time since I messed with configuring ESMs...  My plan was to just copy over all of the switch...

Call Handler Not Reachable From Outside Call

Hi Experts,I am sitting with an unique issue where my Auto Attendant works perfectly from inside the office, however it is not reachable from external calls.Connection ISP > SIP > CUBE > SIP > CUCMWhat I am seeing is as soon as I direct the call to C...

Cisco UCCX - Controlling Ready/Not Ready on Specific CSQs

Dears, One of our customers has requested a custom gadget inside Finesse where agents who have more than 1 CSQ can choose which one to be ready on; the current state is the agent has to choose to be ready or no ready on all CSQs. Any hints? Thanks in...

ln33147 by • Level 4
  • 52 Views
  • 1 replies
  • 0 Helpful votes
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