Aaron Harrison

Member Since: May 14, 2003

English
Aaron Harrison's Activity on Cisco Support Community
Currently displaying 50 results

Aaron Harrison has commented on cisco phone not getting ip address

1 day 8 hours ago
OK, so if you have one VLAN, you should have one scope.You should be expecting...

Aaron Harrison has commented on UCCX Port Utilization

1 day 12 hours ago
HiAccording to the documentation guide (http://www.cisco.com/c/en/us/td/docs/...

Aaron Harrison has commented on cisco phone not getting ip address

1 day 12 hours ago
Have you added an IP helper-address on the router interface in the voice...

Aaron Harrison has commented on Call alerting on Hunt group as shared line

1 day 12 hours ago
Why would you make the hunt group DNs a shared line?Set them up as non-shared,...

Aaron Harrison has commented on UCCX script compatibility between 7.0 and 10.6

1 day 12 hours ago
Hi1) Are you able to open the script in CCX7 editor? 2) If so, have a look...

Aaron Harrison has commented on CUCM Subscriber stuck starting services after reinstall

1 day 12 hours ago
Have you looked at the logs at any point?

Aaron Harrison has commented on Four DN's to ring one FXS Port

1 day 13 hours ago
I see.Hunt groups would be one way.Another way might be to set up the ringer as...

Aaron Harrison has commented on IP souce address with mutiple interfaces

1 day 13 hours ago
Usually a router will use the 'closest' IP to the destination.Processes...

Aaron Harrison has commented on Difference between ‘web based Cisco desktop administrator’ and ‘desktop based Cisco desktop Work flow administrator’ on UCCX

1 day 13 hours ago
No problem. Please remember to rate useful responses, and mark questions '...

Aaron Harrison has commented on Trace collection question

1 day 13 hours ago
Hi Brad If you're trying to verify that you are sending it in the SIP sig...

Aaron Harrison has commented on UCSS contracts

1 day 13 hours ago
Hi SergeiYou can't just buy UCCX; you would also need to upgrade CUCM as...

Aaron Harrison has commented on UCCX script compatibility between 7.0 and 10.6

2 days 13 hours ago
From your 10.x editor that you are loading the script into, post up your MEDT...

Aaron Harrison has commented on CME with telephones analogic in port FXS

2 days 13 hours ago
It's possible, but fiddly - you'd need to have users dial codes etc.e.g...

Aaron Harrison has commented on Four DN's to ring one FXS Port

2 days 13 hours ago
HiJust add a translation pattern to map the four numbers to the 'real'...

Aaron Harrison has commented on Cisco licensing server URL

2 days 13 hours ago
HiAccording to this (http://www.cisco.com/c/en/us/support/docs/unified-...

Aaron Harrison has commented on Intermittent issues following an upgrade

2 days 13 hours ago
Hi1) Take a look at the 'Auto Line Select' and 'Auto Call Select...

Aaron Harrison has commented on Trace collection question

2 days 13 hours ago
I'm not clear what you want.If the session is succesful, you'll have a...

Aaron Harrison has commented on CUAC Upgrade questions - Am I doing this right?

2 days 13 hours ago
HiTake a look at this: http://www.cisco.com/c/dam/en/us/td/docs/...

Aaron Harrison has commented on 7925G registration rejected

2 days 13 hours ago
HiThis may be a typo, but you have 7925 in the title of your post, but the...

Aaron Harrison has commented on UCSS contracts

2 days 13 hours ago
HiNo, it's a subscription. You buy it, and it entitles you to upgrade for...

Aaron Harrison has commented on Speed Dial and Abbreviated Dial

2 days 13 hours ago
HiYou could configure one phone, and then export the phone config (using BAT...

Aaron Harrison has commented on IP souce address with mutiple interfaces

2 days 14 hours ago
HiThat is a very basic question ;-)So ask yourself: As a packet travels the...

Aaron Harrison has commented on CUCM Subscriber stuck starting services after reinstall

2 days 14 hours ago
Have you tried building the server with a different IP address and name, as a...

Aaron Harrison has commented on Difference between ‘web based Cisco desktop administrator’ and ‘desktop based Cisco desktop Work flow administrator’ on UCCX

3 days 13 hours ago
Hi'web based' is the interface you browse to in the navigation link in...

Aaron Harrison has commented on Music in Queue is horrible

3 days 13 hours ago
HiWhat codec are you using to listen to the music? If it's G729 then it...

Aaron Harrison has commented on How to capture Original CALLED number

3 days 13 hours ago
Can you post your CME config?

Aaron Harrison has commented on UCCX script compatibility between 7.0 and 10.6

3 days 13 hours ago
HiPost up the full log, you may be missing some important information.Do you...

Aaron Harrison has commented on Jitter on IP Phone

3 days 13 hours ago
HiYou might also be able to set up an alternate codec such as iLBC which may...

Aaron Harrison has commented on Tast to load test JTAPI / CTI on CUCM 8.5

4 days 8 hours ago
HiYou could set up a voicemail system, or CCX system, or anything else that...

Aaron Harrison has commented on Attendant Console Advanced services will not start after server reboot

4 days 8 hours ago
HiIt could be a million things. Check your logs in c:\prog files\cisco\logging...

Aaron Harrison has commented on UCCX outbound calls in Supervisor

4 days 8 hours ago
HiI think so -  as these are calls that haven't already been dialled (...

Aaron Harrison has commented on CCX Queue

4 days 8 hours ago
HiIf you mean a position in queue, the only way they can go 'backwards...

Aaron Harrison has commented on Scheduled Report in CUIC Dashboard

4 days 8 hours ago
I see that as well on my dashboards - there's an 'auto refresh'...

Aaron Harrison has commented on CUIC 9.1(1) Custom Report

4 days 8 hours ago
HiI've done a lot of custom reports, but not actually used the...

Aaron Harrison has commented on Cisco 7925 IP Phone not working !!

4 days 9 hours ago
HiSo if everything was good, it would work.I would suggest you go back and...

Aaron Harrison has commented on UCCX 10.5 integration with SalesForce CRM

4 days 12 hours ago
HiYou can certainly look at integrating to the SF APIs using UCCX capabilities....

Aaron Harrison has commented on Cisco 7925 IP Phone not working !!

4 days 12 hours ago
Sounds like you may have connectivity issues.Have you tried setting up a simple...

Aaron Harrison has commented on CP-7821 showing incorrect timeing

4 days 12 hours ago
What sort of 'incorrect'? Minutes out of sync, or hours out of sync? I....

Aaron Harrison has commented on Background image customisation of cisco 9951 phone

4 days 12 hours ago
HiI wrote an app to push images to the phones from a console (http://www....

Aaron Harrison has commented on Create internal Voip

4 days 12 hours ago
Then yes, go ahead.I'd strongly recommend you try to get hold of a 10.5 NFR...

Aaron Harrison has commented on E1 TO SIP

4 days 13 hours ago
HiFor a SIP trunk, you would typically use CUBE. That basically boils down to...

Aaron Harrison has commented on CUCM Subscriber stuck starting services after reinstall

4 days 14 hours ago
The two procedures you are trying are different.If you are rebuidling a '...

Aaron Harrison has commented on Adding a Route Pattern to a Line Group?

5 days 7 hours ago
HiRoute Patterns are used for destinations that are 'off-ssytem' i.e....

Aaron Harrison has commented on Connecting 4500-X to a Non-Cisco Device

5 days 7 hours ago
HiThat will mean that the interface on your 4500 does not support speeds of...

Aaron Harrison has commented on Create internal Voip

5 days 8 hours ago
Not really - other than suggesting that the first time someone uses the system...

Aaron Harrison has commented on Connecting 4500-X to a Non-Cisco Device

5 days 9 hours ago
Can you clarify what you are trying to do?speed nonegotiate - suggests you don...

Aaron Harrison has commented on PBR issues

5 days 12 hours ago
HiYou'll need to provide more detail, ideally also your configuration.What...

Aaron Harrison has commented on How stable is UCCX 10.6.1?

5 days 12 hours ago
Hi EricI think I see that bug (+5) on 10.5 - I'm getting lots of RTMT...

Aaron Harrison has commented on "mode border-element license capacity" - command

5 days 12 hours ago
So it does :-) (+5)There's a disappointing amount of information available...

Aaron Harrison has commented on Security of IM Data Stored on Logging Server

1 week 1 day ago
Hi MikeThe information goes into the DB as plain text.Whether you encrypt the...

Bio

An experienced consultant and engineer with over 10 years of experience of design, deployment and troubleshooting of a wide range of networking and server technologies.

CCIE-Voice Certified, along with an extensive list of other Cisco, Microsoft, Citrix and other vendor accreditations.

Strengths include:

- Detailed knowledge of many technical areas from networks through
- server, infrastructure, application and software development levels
- Troubleshooting and analysis of complex issues
- Detailed design and change assessment
- A consistent record of timely and successful project delivery
- A capable self-educator, able to independently learn new products and technologies quickly and in detail

Technology Specialities:

- The Cisco Unified Communications suite, particularly Cisco UCM and Cisco UCCX from design, deployment, support and development perspectives. Also extensive experience with Cisco Presence/IM&P and Jabber, Unity and Unity Connection messaging systems.
- Custom Contact Centre Reporting (SQL, Crystal Reports development)
- Strong network and network protocol understanding
- Firewall and Load Balancing solutions
- Microsoft infrastructure
- Tactical Java development

Recent Awards:
- Cisco Designated VIP - IP Telephony 2014
- Cisco Designated VIP - IP Telephony 2013
- Cisco Designated VIP - Contact Centre 2012
- Cisco Designated VIP - IP Telephony 2011








  • Community Spotlight Award

    Questions Answered, February 2015





  • Cisco Designated VIP

    2014 IP Telephony





  • Cisco Designated VIP

    2013 IP Telephony





  • Cisco Designated VIP

    2012 Contact Center





  • Cisco Designated VIP

    2011 IP Telephony









Aaron Harrison's Stats

Points11569
Discussion started 92
Answers marked as Correct 1105
Endorsed 17
Content Rated 208
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