Alberto Montilla

Member Since: Jan 21, 2010

English
Alberto Montilla commented on UC320W Problems with the dial plan in Voice Systems 1 year ago

Dear Claudioki;Unfortunately this will not work. You need to connect to an SP that supports...

Alberto Montilla commented on UC500\UC300\BE3000 EOL in Voice Systems 3 years ago

Dear Bob;Can you please contact us at [email protected]?RegardsAlberto

Alberto Montilla commented on UC 500 Software Packs in Voice Systems 3 years ago

Hi Scott;Thanks for your comments, I appreciate your direct feedback. As you may imagine, I may not...

Alberto Montilla commented on UC500\UC300\BE3000 EOL in Voice Systems 3 years ago

Hi David;Thanks for your comments. The decision around BE3000 was a result of the analysis done...

Alberto Montilla commented on BE3K Canadian release time frame? in Voice Systems 3 years ago

Hi Yan;No firm plans for bringing Canada on BE3000.Regards;Alberto

Alberto Montilla commented on Next UC320W Firmware Release in Voice Systems 3 years ago

Dear sir;The team is working on a quality limited release. Schedule is being worked out. Please...

Alberto Montilla commented on UC 500 Software Packs in Voice Systems 3 years ago

Hi Gregory;Sorry for the late reply. We are working on a quality release that will be out in the...

Alberto Montilla commented on Open letter to Cisco regarding the UC320 platform in Voice Systems 3 years ago

Hi Tony;Thanks for your email. Could you send me an email to amontill at cisco dot com? I will...

Alberto Montilla commented on Open letter to Cisco regarding the UC320 platform in Voice Systems 3 years ago

Dear William;Thanks for your comments. Just want to highlight UC320 is developed and supported by...

Alberto Montilla commented on New Features? in Voice Systems 3 years ago

Hi Paul;Thanks for your question. At this point, there are no new features committed to be...

Alberto Montilla commented on Thai region workarounds?? in Voice Systems 3 years ago

Hi Glyn;Thanks for your comments. Unfortunately we don't have plans about expanding country support...

Alberto Montilla commented on Dial Plan Bolivia in Voice Systems 3 years ago

Hi Efim;If you bought the product in Russia from an authorized distributor, you have the right to...

Alberto Montilla commented on BE3K - Dev / API / SDK in Voice Systems 3 years ago

Hi Michael;Thanks for reaching. What type of applications are you referring to. BE3000 supports...

Alberto Montilla commented on UC300 Region Packs in Voice Systems 3 years ago

Hi Alexis;Thanks for your email. The device has never been supported on Netherlands. Unfortunately...

Alberto Montilla commented on CID Problem with SPA8800 in ATAs, Gateways and Accessories 3 years ago

Hola Maximo;This forum is for SPA9000. I suggest you move the question to the ATA forum which is...

Alberto Montilla commented on UC300 Region Packs in Voice Systems 3 years ago

Dear Alexis;First of all apologizes for any inconvenience. Some distributors are EU wide and...

Alberto Montilla commented on SPA8000 in ATAs, Gateways and Accessories 3 years ago

Hola Jonathan;If you need to connect 20 extensions the best option would be a VG224 (24 ports)....

Alberto Montilla commented on SPA500DS on UC320W (or just admin access to the phones) in Voice Systems 3 years ago

Hi Chet;The SPA500DS is not supported. Currently it is not scheduled for a short term future...

Alberto Montilla commented on What happens to the UC320 Product Line with Announcement of Linksys Sale? in Voice Systems 3 years ago

Hi Dean;I cannot speak on the announcement as there is no official communications from Cisco, and...

Alberto Montilla commented on SPA400 Not obtaining an IP Address in Voice Systems 3 years ago

Hi Tom;I would suggest the following. Make sure the device is factory reset. Then try to check if...

Alberto Montilla commented on Bluetooth Headsets SPA525G in Voice Systems 3 years ago

Hi Donald;The SPA525G has gone interop with many headsets including Jabra ones. I suggest you take...

Alberto Montilla commented on UC 500 Software Packs in Voice Systems 3 years ago

Dear partners;UC500 is a solution that has been available for several years, considered stable and...

Alberto Montilla commented on UC300 as Stand alone phone system in Voice Systems 3 years ago

Hi Todd;Want to add some color to the information provided above. We have a healthy run rate of...

Alberto Montilla commented on UC320 networked with CM in Voice Systems 3 years ago

Hi Eddie;Which country is customer located?Regards;Alberto

Alberto Montilla commented on Consulta in Soporte a empresas pequeñas 3 years ago

Estimado Alejandro,El UC520 está End of Sale desde Cisco (esto no quiere decir que no se pueda...

Alberto Montilla commented on UC320W - softphone - remote worker in Voice Systems 3 years ago

Dear Tony;These features have been part of the roadmap for some time now, however there is no short...

Alberto Montilla commented on Recording phones on BE3000 in Voice Systems 3 years ago

This should be possible as it is over the top, but we have not validated any solution yet. That...

Alberto Montilla commented on Support mobile wireless handsets on UC320, such as Cisco 7921/5? in Voice Systems 4 years ago

Team;Just want to provide an update on this subject.We have been reevaluating the cordless phone...

Alberto Montilla commented on Announcing the UC320W 2.3 Release Candidate firmware in Voice Systems 4 years ago

Hi Daniel;Let me explain some of the jargon, teleworker feature has been on the roadmap since day...

Alberto Montilla commented on Dial by Name? Directory? in Voice Systems 4 years ago

Dear John;This feature has not been committed so no short term plan for implementation....

Alberto Montilla commented on How to set up UC320 to allow user to pick up another ext when it is ringing? in Voice Systems 4 years ago

Hi Jason;There are a couple of ways:(1) Standard, if no Callpickup key is programmed on line key:-...

Alberto Montilla commented on UC 500 Software Packs in Voice Systems 4 years ago

Dear Sir;Best place to start is https://supportforums.cisco.com/docs/DOC-9829You would need CCA 3....

Alberto Montilla commented on SPA9000 working over the internet in Voice Systems 4 years ago

Hi Bin.No, it is not supported.regards;Alberto

Alberto Montilla commented on user licences for UC320W in Voice Systems 4 years ago

Dear Hamish;UC320W comes with 24 licenses enabled.RegardsAlberto

Alberto Montilla commented on Cisco UC320W and TAPI integration in Voice Systems 4 years ago

Hi Dave;Unfortunately, TAPI integration is not currently in our committed roadmap. We will keep you...

Alberto Montilla commented on UC300 Region Packs in Voice Systems 4 years ago

Dear partners;Current Region Pack development is on hold until further notice, our focus has...

Alberto Montilla commented on Cisco Smart CallConnector Suite in Voice Systems 4 years ago

Hi Steve;Unfortunately no. SCC has limitations to work with SIP phones. 8941 is planned for next...

Alberto Montilla commented on My dial plans does not work properly after upgrading to 2.2.2 in Voice Systems 4 years ago

Dear Sam;Can you please open a case with the Small Business Support Center so your case can be...

Alberto Montilla commented on How to select a correct dial plan in UC320W? in Voice Systems 4 years ago

Dear Safar;Unfortunately, Azerbaijan is not a supported country from the dial plan perspective....

Alberto Montilla commented on Support mobile wireless handsets on UC320, such as Cisco 7921/5? in Voice Systems 4 years ago

Hi Ben;We plan to have a solution by fall this year on UC300. Please note this is an estimation. We...

Alberto Montilla commented on UC 500 Software Packs in Voice Systems 4 years ago

Hi Gregory;I am trying to provide you as much visibility as available on the release date as I...

Alberto Montilla commented on UC300 Region Packs in Voice Systems 4 years ago

Hi David;South Africa Region Pack is still on the queue without a committed launch date. Please...

Alberto Montilla commented on UC 500 Software Packs in Voice Systems 4 years ago

Hi Paolo;Thanks for your question, couple of defects on the original 15.1(4)M which seems to be...

Alberto Montilla commented on UC 500 Software Packs in Voice Systems 4 years ago

Dear Scott, plan is for delivering by end of the month.Regards;Alberto

Alberto Montilla commented on Announcing UC320W 2.2.2 GA firmware release in Voice Systems 4 years ago

Hi Gary;We are working towards its integration but there is no availability date committed yet....

Alberto Montilla commented on Does anyone know Cisco's plan to integrate UC5xx and Microsoft Lync? in Voice Systems 4 years ago

Hi Simon;There are no current plans to integrate UC500 with Lync.Regards;Alberto

Alberto Montilla commented on UC320w in Voice Systems 4 years ago

Dear Mostafa;UC300 is not available in Saudi Arabia. Not planned yet for release.RegardsAlberto

Alberto Montilla commented on UC320w and fax in Voice Systems 4 years ago

Hi Alaeddin;For Ethernet, option is to use the SPA8800.RegardsAlberto

Alberto Montilla commented on UC320 in Libya in Voice Systems 4 years ago

Dear Alaeddin;UC320W is not supported in Libia, that's the reason it does not work.RegardsAlberto

Alberto Montilla commented on UC320 with 7900 series phones? in Voice Systems 4 years ago

Hi Andt;Yes, UC500 supports 7900 series.RegardsAlberto

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