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Ayodeji Okanlawon commented on Directory Number Associations in IP Telephony 18 hours ago

I dont think you can login with second line for an agent. You can have non acd-lines if your PG is...

Ayodeji Okanlawon commented on Subscriber DB changes in IP Telephony 6 days ago

Yes you can't make some changes like adding devices, when the publisher is down. But your publisher...

Ayodeji Okanlawon commented on Subscriber DB changes in IP Telephony 6 days ago

You can add phones and SIP trunk on subscriber in version 11. I just did now

Ayodeji Okanlawon commented on Dial Peers for CUCM/CUBE using E164 in IP Telephony 6 days ago

When "Use Fully Qualified Domain Name in SIP Requests" is enabled on the SIP profile, the FROM...

Ayodeji Okanlawon commented on Dial Peers for CUCM/CUBE using E164 in IP Telephony 6 days ago

Hi Eschroedertb, Voice class provisioning policy provides a level of flexibility that using...

Ayodeji Okanlawon commented on Dial Peers for CUCM/CUBE using E164 in IP Telephony 1 week ago

Its very late for me now need to sleep :), but I will do this tomorrow

Ayodeji Okanlawon commented on UCCE: How to find dialed number using SQL query in Contact Center 1 week ago

Omar, This is brilliant, thank you

Ayodeji Okanlawon commented on UCCE: How to find dialed number using SQL query in Contact Center 1 week ago

Thank you that was what I wanted.

Ayodeji Okanlawon commented on UCCE: How to find dialed number using SQL query in Contact Center 1 week ago

Thanks Sasikumar, I am not looking for the dialed number in the RCD table. What I want is this, in...

Ayodeji Okanlawon commented on Understanding CUCM Traces: End to End in IP Telephony 1 week ago

Thanks Cariap Dont forget to rate the document

Ayodeji Okanlawon commented on PG and CTIOS Server Installation and Configuration in Contact Center 1 week ago

Hi Salim,  Finesse needs to authenticate agents when they attempt to login against the AW server....

Ayodeji Okanlawon commented on MS patching on UCCE- diferent Patch`s per side A and B in Contact Center 1 week ago

In the last month including today I have done quite a few patches on our ucce environment and have...

Ayodeji Okanlawon commented on Dial peer preference in IP Telephony 2 weeks ago

Vladisav A couple of things  1.Adjust sip timers on your CUBE Before we go further, please adjust...

Ayodeji Okanlawon commented on SIP Trunking to PSTN - 403 Forbidden / Cause Code 57 in IP Telephony 2 weeks ago

Keith, The outbound INVITE is going via the correct interface GIG0/1 as you have configured. The...

Ayodeji Okanlawon commented on convert from ISDN 30 to SIP Trunk supply in IP Telephony 2 weeks ago

Each router has different call handling capacity that it can support. You can refer to this link to...

Ayodeji Okanlawon commented on CUCM 10.5.2 ARS/AAR use in IP Telephony 2 weeks ago

Yes that is correct. The CFUR needs to include the access code used to dial the number eg If the...

Ayodeji Okanlawon commented on EM & Owner User ID?? Why? in IP Telephony 2 weeks ago

Carl, this is working as designed. The owner user id is only for licensing. To enable a user to...

Ayodeji Okanlawon commented on EM & Owner User ID?? Why? in IP Telephony 2 weeks ago

Benjamin, The behavior has not changed as far as I know, especially in CUCM10.5. What I did in my...

Ayodeji Okanlawon commented on Configuration on CVP Call Server SIP Service in Contact Center 2 weeks ago

Deepak, There are three main subsytem within CVP 1. SIP B2BUA 2. ICM 3. IVR When a call arrives at...

Ayodeji Okanlawon commented on CUCM 10.5.2 ARS/AAR use in IP Telephony 2 weeks ago

Mark, The more pertinent question to ask is which LAN goes down and also when the LAN goes down,...

Ayodeji Okanlawon commented on SIP Trunking to PSTN - 403 Forbidden / Cause Code 57 in IP Telephony 2 weeks ago

It looks like your provider is saying that they do not recognize the IP address the call is...

Ayodeji Okanlawon commented on How to Renew the Expressway servers' cert. in Unified Communications Applications 2 weeks ago

Its on X8.8.1 and I am pretty sure the alert is for the old server cert because  of the date. I am...

Ayodeji Okanlawon commented on How to Renew the Expressway servers' cert. in Unified Communications Applications 2 weeks ago

Patrick after login into to my expressway, I observed that I do not see any expired server certs....

Ayodeji Okanlawon commented on How to Renew the Expressway servers' cert. in Unified Communications Applications 2 weeks ago

Hi Patrick (+5) Came across this post while looking for a way to delete an expired server cert on...

Ayodeji Okanlawon commented on PSTN incoming and outgoing problem | Fxo h.323 gateway in IP Telephony 2 weeks ago

Mohammed (+5) it does make sense that call times out but cause code 16 is very misleading so I don'...

Ayodeji Okanlawon commented on PSTN incoming and outgoing problem | Fxo h.323 gateway in IP Telephony 2 weeks ago

Swathy, Is this trace for outbound or inbound call. What is the protocol used between cucm and your...

Ayodeji Okanlawon commented on PSTN incoming and outgoing problem | Fxo h.323 gateway in IP Telephony 2 weeks ago

Mohammed, Something is not right with the logs. Calls are disconnecting immediately after CCAPI...

Ayodeji Okanlawon commented on PSTN incoming and outgoing problem | Fxo h.323 gateway in IP Telephony 2 weeks ago

Your have not mentioned what call control system you are using. Cucm? The call is been disconnected...

Ayodeji Okanlawon commented on MRA configuration with different domain name in TelePresence 2 weeks ago

My point is this, however you do it either by creating a zone for the external domain or hosting it...

Ayodeji Okanlawon commented on MRA configuration with different domain name in TelePresence 2 weeks ago

No, you cant do that how will jabber find the UDS domain? The first thing jabber does is query for...

Ayodeji Okanlawon commented on MRA configuration with different domain name in TelePresence 2 weeks ago

Abdu, You are correct. Jabber will use the UDS domain as the discovery domain. All you need to do...

Ayodeji Okanlawon commented on MRA configuration with different domain name in TelePresence 2 weeks ago

You are correct and this is the old way of doing the deployment. However in newer versions of...

Ayodeji Okanlawon commented on CUCM SIP Trunk DTMF SIP-KPML Only in IP Telephony 2 weeks ago

Very interesting that they can send but not receive. At this point all I can say now is TAC! I have...

Ayodeji Okanlawon commented on CUCM SIP Trunk DTMF SIP-KPML Only in IP Telephony 3 weeks ago

The DTMF reception field is a true or false field for if you want to do dtmf or not. This doesn't...

Ayodeji Okanlawon commented on CUCM SIP Trunk DTMF SIP-KPML Only in IP Telephony 3 weeks ago

Hi Simon, I have just gone back to read your last post. So these are the same phones, now that is a...

Ayodeji Okanlawon commented on Dial Peers for CUCM/CUBE using E164 in IP Telephony 3 weeks ago

Yes carl, Its still the same as called or calling number but just the modularity/flexibility of...

Ayodeji Okanlawon commented on ISDN dial-peers hunt in IP Telephony 3 weeks ago

Daniele, I am sure you can do that but you should not be doing it. What happens when one of your...

Ayodeji Okanlawon commented on ISDN dial-peers hunt in IP Telephony 3 weeks ago

What is the protocol you are using to talk to CUCM? SIP or H323. If you are using SIP you can map...

Ayodeji Okanlawon commented on CUCM SIP Trunk DTMF SIP-KPML Only in IP Telephony 3 weeks ago

Simon, I didnt give up on this, I was just too busy and I had to do some more research into this to...

Ayodeji Okanlawon commented on CUCM SIP Trunk DTMF SIP-KPML Only in IP Telephony 4 weeks ago

I will pick this up tomorrow and see what updates I can provide for you. But with the way things...

Ayodeji Okanlawon commented on CUCM SIP Trunk DTMF SIP-KPML Only in IP Telephony 4 weeks ago

Simon, Apologies for the late replies.. I am trying to put some analysis together but in the...

Ayodeji Okanlawon commented on CUCM SIP Trunk DTMF SIP-KPML Only in IP Telephony 1 month ago

Simon I am going to attempt to answer your questions.. To do that we need to take a trip to our...

Ayodeji Okanlawon commented on SIP trunk tshoot in IP Telephony 1 month ago

Looks like your logs are getting over written.. Do the following service sequence-numbersservice...

Ayodeji Okanlawon commented on CUCM SIP Trunk DTMF SIP-KPML Only in IP Telephony 1 month ago

Simon, What happens if you hard code the sip trunk to use OOB only. I have not looked at the traces...

Ayodeji Okanlawon commented on sso. cucm. expressway in IP Telephony 1 month ago

Pasha, No you need to enable SSO on both CUCM and expressway-c/e for SSO to work over MRA. This is...

Ayodeji Okanlawon commented on CUCM SIP Invite with FQDN in IP Telephony 1 month ago

Hi Mohammed. I just came across this post today. Have you verified this in the lab? "Use Fully...

Ayodeji Okanlawon commented on CUBE router box2box redundancy with ASRs in IP Telephony 1 month ago

Great answer Mohammed.

Ayodeji Okanlawon commented on Agent removed from PQ still shows in Queue in Contact Center 1 month ago

Thank you Anoop and Sasikumar. Assigning the agent to a new PQ and deleting the PQ worked

Ayodeji Okanlawon commented on Agent removed from PQ still shows in Queue in Contact Center 1 month ago

Hi Sasikumar  its UCCE 9

Ayodeji Okanlawon commented on LogPartitionHighWaterMarkExceeded CUCM 9.1.2 in IP Telephony 1 month ago

You can try this... Change the low water mark to 30 and the high water mark to 45. Leave it for 1hr...

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