asandborgh

Member Since: Apr 21, 2001

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asandborgh commented on SRST Testing in IP Telephony 11 hours ago

I would be VERY careful with this method.  If you have a gateway that is running a routing protocol...

asandborgh commented on CCB disconnecting after 4 hours in Contact Center 1 week ago

We are experiencing this same issue - did you ever find a resolution? Many thanks!

asandborgh commented on CDR Database Error - Error Code 10012 - CUCM 8.6.2 in IP Telephony 3 years ago

We have the same issue after IP address changes - did you ever find a fix?Many thanks!Art

asandborgh commented on LDAP Directory Error in Unified Communications Applications 4 years ago

5 points Jonathan.  Logging in via AD Explorer also helped clarify what the distinguished name and...

asandborgh commented on T1 CAS FXO-loop-start inbound digits to CVP not passing in Contact Center 4 years ago

FYI - this worked.  We were able to extract the DTMF digits with a GD which then can be used by a...

asandborgh commented on T1 CAS FXO-loop-start inbound digits to CVP not passing in Contact Center 4 years ago

I think I fiured out the  steps1.  PLAR all the calls from the T1 to the CVP 2. Have it kick off...

asandborgh commented on T1 CAS FXO-loop-start inbound digits to CVP not passing in Contact Center 4 years ago

This somehow got gabrbled on the way in - it should be:We can see the digits coming into the...

asandborgh commented on Mapping PSTN cause codes with the corresponding SIP Cause codes in IP Telephony 4 years ago

Turns out my issue is an IOS bug, from Cisco:There is a documented IOS bug on this, CSCta66956,...

asandborgh commented on Mapping PSTN cause codes with the corresponding SIP Cause codes in IP Telephony 4 years ago

I asked PDI too.  Will let you know if they send anything back....

asandborgh commented on Mapping PSTN cause codes with the corresponding SIP Cause codes in IP Telephony 4 years ago

Thanks Paolo for the quick reply.  I gave it a go, but unfortunately that didn't work on this one....

asandborgh commented on Mapping PSTN cause codes with the corresponding SIP Cause codes in IP Telephony 4 years ago

Was there ever an answer from Cisco why the unallocated cause code was not forwarded via SIP?  I...

asandborgh commented on CUCM SQL Query - phone details in IP Telephony 5 years ago

Thanks Jesse - good information.  We will try this and see where it leads.

asandborgh commented on CUCM SQL Query - phone details in IP Telephony 5 years ago

I will try and get a sample outpu and attach it to this string - stay tuned

asandborgh commented on Wildcard in Unity Connect 7.1 Alternate Extension? in IP Telephony 5 years ago

Thanks Guys, good and usefull info.Rob - meant to give you 5 stars but accidently clicked 3 and...

asandborgh commented on MOH falls back to tone on hold after 10-12 seconds in IP Telephony 5 years ago

Tried debug ccm-manager moh all and a number of others already but they didn't provide much...

asandborgh commented on MOH falls back to tone on hold after 10-12 seconds in IP Telephony 5 years ago

Yes, already checked that.  The MOH server is in a G711DP/region.  Thanks!

asandborgh commented on Cisco Phone Control-Sametime-CUCM 5.1.3 - NO CUP in Unified Communications Applications 5 years ago

Hi Jonathan,Yes, I was under the same impression but the attached Cisco document clearly indicates...

asandborgh commented on ISDN PRI - Plan: Unknown, Type: Unknown showing up in debug in IP Telephony 5 years ago

For an H323 GW I normally use the isdn map command on the serial interface.  If you have tried all...

asandborgh commented on Configure Force Authorization Code at CME in IP Telephony 5 years ago

Now supported under CME 8.5.  See:http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/...

asandborgh commented on FAC on CME 8.5 in Unified Communications Applications 5 years ago

It's also now in the CUCME System Admin Guide:http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/...

asandborgh commented on Line Code Violation and Error at E1 link. in IP Telephony 6 years ago

The answer is yes and no.  As long as the line code and framing are the same on both controllers...

asandborgh commented on 10 Digits DialPlan Design in Collaboration 6 years ago

Rafael,Under the circumstances flat is good.  Excellent write up in the 8.X SRND for guidance.......

asandborgh commented on 10 Digits DialPlan Design in Collaboration 6 years ago

Hi Rafael,Either strategy will likely be fine, one might be better than the other under different...

asandborgh commented on Line Code Violation and Error at E1 link. in IP Telephony 6 years ago

Hi,I've seen line code errors caused by a bad cable and other physical issues.  If you are able (...

asandborgh commented on Locale CME in IP Telephony 6 years ago

Thansk Paolo - helped me out of a tight spot yesterday with this one! +5

asandborgh commented on Intermittent calls dropping, returning fast busy in IP Telephony 6 years ago

Can you also run a show controller t1 0/1/0 so we can see if there are any errors or slips?Art

asandborgh commented on Intermittent calls dropping, returning fast busy in IP Telephony 6 years ago

Hi Rick,Assuming that the calls went off-site and that is the only path to the PSTN the calls...

asandborgh commented on Intermittent calls dropping, returning fast busy in IP Telephony 6 years ago

Ah yes, this is definitely a PRI - please do a debug isdn q931 instead of the debug VPM (as per my...

asandborgh commented on MGCP or H323/SIP gateway? in IP Telephony 6 years ago

Nice write up - well done! +5

asandborgh commented on CUCM Cluster issue Pub/Sub in IP Telephony 6 years ago

Hi Java,Totally agree - that's why I suggested he read the SRND (THE design bible).  Also agree...

asandborgh commented on CUCM Cluster issue Pub/Sub in IP Telephony 6 years ago

Just so there is no confusion, he actually might be getting 10 subs - Fom the SRND:A Unified CM...

asandborgh commented on E1 ISDN PRI - Up but not able to make or receive calls in IP Telephony 6 years ago

+5 to both for the frustration and diligence- sad that one of the biggest challenges we have is...

asandborgh commented on Intermittent calls dropping, returning fast busy in IP Telephony 6 years ago

Rick,One other thing I should have asked much earlier (thought I had) - what kind of PSTN trunk is...

asandborgh commented on Intermittent calls dropping, returning fast busy in IP Telephony 6 years ago

Hi Rick,Unfortunately we need to have it happen again to capture the event.  Additionally please...

asandborgh commented on 2650XM with VWIC-1MFT-T1 Layer 1 Status is "DEACTIVATED" in IP Telephony 6 years ago

Hppy to help.Cheers!Art

asandborgh commented on No Hold on outbound calls through GW in IP Telephony 6 years ago

Jeff,Good information.  It looks like we will need to look at CUCM traces, but before we do that I...

asandborgh commented on Intermittent calls dropping, returning fast busy in IP Telephony 6 years ago

OK, What I am seeing is that the unit does open a logical channel and it looks like #32002 (or...

asandborgh commented on Intermittent calls dropping, returning fast busy in IP Telephony 6 years ago

Well,  we were getting somewhere, they were still in negotiation, but we had not arrived at actual...

asandborgh commented on No Hold on outbound calls through GW in IP Telephony 6 years ago

Hi Jeff,the interesting stuff is in the debug h245 asn1 starting at the end:*Oct 29 19:54:16.296:...

asandborgh commented on 2650XM with VWIC-1MFT-T1 Layer 1 Status is "DEACTIVATED" in IP Telephony 6 years ago

If you have changed the cable than very likely the carrier has not properly activated it (the...

asandborgh commented on Help on upgrade of 8961 firmware from v9.0-1SR1 to v9.0.4 in UCM 7.1.3 in IP Telephony 6 years ago

Hi, glad it helpedMy understanding is that you do NOT need to stop/start the CUCM, only the TFTP...

asandborgh commented on Intermittent calls dropping, returning fast busy in IP Telephony 6 years ago

Rick,One of the difficulties with the two debugs is the format that they produce (as you have...

asandborgh commented on Change "Content-Type:multipart/mixed" for SIP calls on cme in IP Telephony 6 years ago

Hola Francisco,I'm not exactly a SIP guru, but I know enough to get around.  I don't know of...

asandborgh commented on Intermittent calls dropping, returning fast busy in IP Telephony 6 years ago

H245 and H225 are protocols that work in the H.323 suite for call setup and media.  They have...

asandborgh commented on Help on upgrade of 8961 firmware from v9.0-1SR1 to v9.0.4 in UCM 7.1.3 in IP Telephony 6 years ago

Hi,I think this may help:http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cucos/7_1_2/cucos/...

asandborgh commented on Intermittent calls dropping, returning fast busy in IP Telephony 6 years ago

Hi Rick,It would be interesting to see a debug h245 asn1 and a debug h225 asn1 from the gateway to...

asandborgh commented on Some problem in meet-me in IP Telephony 6 years ago

http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_tech_note09186a008009476a....

asandborgh commented on Some problem in meet-me in IP Telephony 6 years ago

Hi,Tey this - It's been a long time since I worked with CUCM meetme, but as I recal the initiator...

asandborgh commented on MGCP or H323/SIP gateway? in IP Telephony 6 years ago

This is just one man's opinion but I still don't think in the long or short run MGCP is an easier...

Bio

38 years in IT services. Started working with Cisco VoIP (3810) in 1998, CCM in 1999. Have done multiple global implementations.










asandborgh's Stats

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Discussion started 24
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