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Anthony Holloway's Activity on Cisco Support Community
Currently displaying 25 results

Anthony Holloway has commented on UCCX: Viewing Executed Script Steps via CLI

1 week 1 day ago
Looks like you lower cased the folder name MIVR.  It's case sensetive, so...

Anthony Holloway has commented on UCCX: Viewing Executed Script Steps via CLI

1 week 1 day ago
The logs on your server are circular, and if you have a very busy system, then...

Anthony Holloway has commented on UCCX Scripting for Oncall

1 week 3 days ago
You'll want to break your solution down in to the simplest components. So...

Anthony Holloway has commented on Troubleshoot path inbound call IVR

1 week 3 days ago
Here you go: https://supportforums.cisco.com/document/13050181/uccx-viewing-...

Anthony Holloway has commented on UCCX - max number of executed steps in Queue loop

1 week 3 days ago
A-a-ron, my man! I wrote a document to help with finding loops.  Well,...

Anthony Holloway has created UCCX: Viewing Executed Script Steps via CLI

1 week 4 days ago
Sometimes it's nice to see which steps, a call executed, very quickly, without...

Anthony Holloway has commented on UCCX - max number of executed steps in Queue loop

2 weeks 1 day ago
Old reply, I know, but I couldn't help myself. One must consider what is being...

Anthony Holloway has commented on Max Number of Executed Steps* how do steps count Call Subflow steps as a single step or as many as they are inside the subflow?

2 weeks 2 days ago
I know this is an older post, but I do know the answer, and, well, no one...

Anthony Holloway has commented on Average Wait Time calculation

3 weeks 1 day ago
Awesome explanation.  Can you tell us if this documented somewhere? ...

Anthony Holloway has commented on Route calls to specific number based on Date and Time

2 months 2 weeks ago
Thanks for the kind words Gary, and best of luck to you.

Anthony Holloway has commented on Route calls to specific number based on Date and Time

2 months 2 weeks ago
Great.  It looks like you are down to the last step then.  Now,...

Anthony Holloway has commented on Route calls to specific number based on Date and Time

2 months 2 weeks ago
It looks like you changed both the Get Digit String step *and* the Upload...

Anthony Holloway has commented on Route calls to specific number based on Date and Time

2 months 2 weeks ago
It's wise of you to accept blame, and not pass blame on the system....

Anthony Holloway has commented on Route calls to specific number based on Date and Time

2 months 2 weeks ago
In your Upload Document step, did you tell it to overwrite?

Anthony Holloway has commented on Route calls to specific number based on Date and Time

2 months 2 weeks ago
I don't know that I quite understand what you're explaining 100%, but let me...

Anthony Holloway has commented on Route calls to specific number based on Date and Time

2 months 3 weeks ago
You are very welcome.  I'm glad to see that this post is still relevant 3...

Anthony Holloway has commented on UCCX 7 and SQL View

5 months 6 days ago
I'm sorry, but I don't know the answer.  I would ask that you post this...

Anthony Holloway has commented on UCCX 10.5 - IP Phone Agent (IPPA) & Finesse

5 months 2 weeks ago
Just so you know, I don't think Finesse IPPA exists in v10.6(1)SU1, but yes,...

Anthony Holloway has commented on UCCX 10.5 - IP Phone Agent (IPPA) & Finesse

5 months 2 weeks ago
I just deployed Finesse IPPA in v11 of UCCX for the first time this past...

Anthony Holloway has commented on Unity Connection. SCCP vs. SIP Integration

5 months 3 weeks ago
CUC Admin > Telephony Integrations > Port Group > [Your Port Group]...

Anthony Holloway has commented on Route calls to specific number based on Date and Time

5 months 3 weeks ago
James, That's great to hear.  What version of UCCX are you working in?

Anthony Holloway has commented on DX80 Audio

5 months 3 weeks ago
For anyone else stumbling upon this post, HDMI Audio In is now available in...

Anthony Holloway has commented on DX80 HDMI to MAC Mini no Sound

5 months 3 weeks ago
For anyone else stumbling upon this post, HDMI Audio In is now available in...

Anthony Holloway has commented on UCCX / Finesse

6 months 3 weeks ago
Hi! 1) 2Ring has a few gadgets for Finesse and I think one of them has the...

Anthony Holloway has commented on File type limitation

7 months 3 days ago
Here is what happens.  The presenter is sharing their entire screen,...

Bio

April 2014 - Current:
I am a Cisco Collaboration Architect/Consultant, focusing on developing best practices for the discovery, design, implementation in the support of our client's.

October 2011 - March 2014:
I was a Cisco Unified Communications Architect with Cigna, responsible for the design and architecture of the Cisco Voice infrastructure.

July 2010 - September 2011:
I was solely focused on Cisco Unified Communications consulting with Midwave, a Cisco Gold Partner.

July 2000 - July 2010:
I was solely focused on Cisco Unified Communications consulting with Enventis, a Cisco Gold Partner.

July 2000 - July 2006:
I was an E-5 (SSgt) in the United States Air Force, performing a variety of technology and security related activities. I deployed to Iraq in 2005, in support of Operation Iraqi Freedom.

Specialties: Cisco Unified Contact Center Express, Automation via API Programming








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    Doc/Video September 2012









Anthony Holloway's Stats

Points4429
Discussion started 15
Answers marked as Correct 391
Endorsed 15
Content Rated 255