Anthony Holloway

avholloway@gmail.com

Member Since: Jul 13, 2006

English
Anthony Holloway's Activity on Cisco Support Community
Currently displaying 50 results

Anthony Holloway has commented on UCCX 7 and SQL View

2 weeks 1 day ago
I'm sorry, but I don't know the answer.  I would ask that you post this...

Anthony Holloway has commented on UCCX 10.5 - IP Phone Agent (IPPA) & Finesse

3 weeks 5 days ago
Just so you know, I don't think Finesse IPPA exists in v10.6(1)SU1, but yes,...

Anthony Holloway has commented on UCCX 10.5 - IP Phone Agent (IPPA) & Finesse

3 weeks 6 days ago
I just deployed Finesse IPPA in v11 of UCCX for the first time this past...

Anthony Holloway has commented on Unity Connection. SCCP vs. SIP Integration

4 weeks 1 day ago
CUC Admin > Telephony Integrations > Port Group > [Your Port Group]...

Anthony Holloway has commented on Route calls to specific number based on Date and Time

1 month 3 hours ago
James, That's great to hear.  What version of UCCX are you working in?

Anthony Holloway has commented on DX80 Audio

1 month 4 days ago
For anyone else stumbling upon this post, HDMI Audio In is now available in...

Anthony Holloway has commented on DX80 HDMI to MAC Mini no Sound

1 month 4 days ago
For anyone else stumbling upon this post, HDMI Audio In is now available in...

Anthony Holloway has commented on UCCX / Finesse

2 months 4 days ago
Hi! 1) 2Ring has a few gadgets for Finesse and I think one of them has the...

Anthony Holloway has commented on File type limitation

2 months 1 week ago
Here is what happens.  The presenter is sharing their entire screen,...

Anthony Holloway has commented on Hard code prefix while dialing through IP Phone

4 months 16 hours ago
BAT is pretty powerful, but you also have AXL too, which is way more powerful...

Anthony Holloway has commented on Hard code prefix while dialing through IP Phone

4 months 17 hours ago
Ok, I think I've finally got it.Point 1:  You want all three teams to...

Anthony Holloway has commented on DTMF Sequence is passing as RAW Audio tones instead of RTP Events.

4 months 17 hours ago
Is it possible for you to post the call setup SIP messages from CUCM...

Anthony Holloway has commented on Hard code prefix while dialing through IP Phone

4 months 18 hours ago
I'm sorry, but I still don't know what you are trying to achieve.It now...

Anthony Holloway has commented on DTMF Sequence is passing as RAW Audio tones instead of RTP Events.

4 months 18 hours ago
I'm sorry, but I don't fully understand what you described.  Can...

Anthony Holloway has commented on Hard code prefix while dialing through IP Phone

4 months 18 hours ago
It sounds like you don't know about the External Phone Number Mask field on...

Anthony Holloway has commented on UCCX APIs and Custom Development

4 months 5 days ago
Oh sorry, I didn't mean you can't post API questions here. I just...

Anthony Holloway has commented on Jabber CLID on B2B calls

4 months 5 days ago
Well, you said "any ideas" so here goes...Change your IM and Chat...

Anthony Holloway has commented on UCCX APIs and Custom Development

4 months 5 days ago
Hi Upkar,First and foremost, all UCCX API development related questions should...

Anthony Holloway has commented on CDR Search Select TimeZone Doesnt Show Local Time Zone v10.5.2

4 months 6 days ago
Rob,Good question. I couldn't find one, and would like to have one for...

Anthony Holloway has commented on CDR Search Select TimeZone Doesnt Show Local Time Zone v10.5.2

4 months 6 days ago
That sounds really familiar. Where have I seen that suggested before? ;) I...

Anthony Holloway has commented on Jabber for Windows auto populating user and domain

4 months 6 days ago
I just took a look at the release notes, and this is not reported as a new...

Anthony Holloway has commented on CDR Search Select TimeZone Doesnt Show Local Time Zone v10.5.2

4 months 1 week ago
I understood what you were saying.  I have the same issue right now on my...

Anthony Holloway has commented on dx80 ports

4 months 1 week ago
It looks like the answer is no on the EHS port, and yes on the bluetooth and...

Anthony Holloway has commented on SIP Normalization SCRIPT CUCM

4 months 1 week ago
I see two errors: 1) You said "inbound" in your description, but...

Anthony Holloway has commented on UCCX Script lookup in MS Active Directory

4 months 1 week ago
Take a look at this:https://supportforums.cisco.com/document/116406/uccx-http-...

Anthony Holloway has commented on CDR Search Select TimeZone Doesnt Show Local Time Zone v10.5.2

4 months 1 week ago
I had a colleague hit this issue, and he said he changed the server timezone to...

Anthony Holloway has commented on CUC upgrade 10.5.2SU2 to 10.5.2SU2a

5 months 3 weeks ago
I chose to rebuild both servers and start over, versus messing with...

Anthony Holloway has commented on CUC upgrade 10.5.2SU2 to 10.5.2SU2a

6 months 2 days ago
Similar problem for me too.Except I was going from a fresh install of 10.5(2)...

Anthony Holloway has commented on Attendant Console 10.5 Standard - Unknown Caller

7 months 1 week ago
I just did an upgrade from CUCM 6x to 10x and legacy AC to CUACS and had this...

Anthony Holloway has commented on UCCX 10.5 - IP Phone Agent (IPPA) & Finesse

7 months 2 weeks ago
Yes, and to add to the overall discussion there will be a Finesse IP...

Anthony Holloway has commented on UCCX 9 "Time of Day" Time Ranges

7 months 4 weeks ago
Thanks for replying!  I'm happy you found it helpful.

Anthony Holloway has commented on PCD and IM&P Network Migration

9 months 1 week ago
;) You are on to me.  Thanks Jamie!

Anthony Holloway has commented on PCD and IM&P Network Migration

9 months 1 week ago
Thanks for the feedback Jamie, that's great to hear.On a related topic,...

Anthony Holloway has created PCD and IM&P Network Migration

9 months 1 week ago
Has anyone done a Network Migration with PCD and IM&P?  I see in the...

Anthony Holloway has commented on splitting a string variable in UCCX

10 months 5 hours ago
That's awesome to hear.  I don't post as much as I use to, but it...

Anthony Holloway has commented on Ask the Expert: Finesse for UCCX, next generation agent desktop and transitioning from CAD

10 months 4 weeks ago
+5And the ability to send keystroke macros to other apps.And the ability to run...

Anthony Holloway has commented on Dial-peer and Translation-profiles example, HELP....

1 year 3 weeks ago
You should know that a phone is a dial-peer, and that every call includes...

Anthony Holloway has commented on IP Phone not getting firmware

1 year 1 month ago
On your switch interface to your router, add these commands as well for testing...

Anthony Holloway has created New Forum Issue: XML and HTML Tags Not Displayed

1 year 3 months ago
Two things to this post, which are very important to me and how I contribute in...

Anthony Holloway has commented on Upgrade 8.6.2 to 10.x

1 year 4 months ago
Thank you for the clarification on those points.  Much appreciated.

Anthony Holloway has commented on Upgrade 8.6.2 to 10.x

1 year 4 months ago
You have quite a few things going on in your question, so forgive me if I miss...

Anthony Holloway has commented on HI All, I have a SX10 telepresence unit with CUCM 10.x and 2911 router with 3rd Generation cards. Is it possible to make video

1 year 4 months ago
I'm willing to be corrected, but most likely your PRI was ...

Anthony Holloway has commented on Cannot login to Cisco Jabber 10.5.1 over Mobile and Remote Access

1 year 4 months ago
On Expressway-C are your HTTP Allow Lists setup properly?  By default, and...

Anthony Holloway has commented on IP PHONE 7942 not booting after factory reset - CME9.1

1 year 4 months ago
A couple of quick comments:Your factory reset sequence is not correct.  ...

Anthony Holloway has commented on UCCX Missing CTI Manager?

1 year 4 months ago
CTI Manager and CallManager have to be running on the same server.  Did...

Anthony Holloway has commented on Uccx script to detect RNA 5 times problem

1 year 4 months ago
At a very basic level, you have no control of scripting RNA scenarios in...

Anthony Holloway has commented on last usuage report of Softphone which is in unknown condition

1 year 4 months ago
Phone status is held inside of the RIS DB (Real Time Information DataBase).The...

Anthony Holloway has commented on Button Templates in database not shwn in CUCM admin > Phone Button Templates

1 year 4 months ago
Do you have a device pack installed?If you don't know, issue a show...

Anthony Holloway has commented on Cisco Jabber for Windows 10.5 search Contact with two lastnames

1 year 4 months ago
Workaround: "Cisco Meier, Thomas";)Have you looked at enabling wild...

Anthony Holloway has commented on 7945 can't delete ITL as More button non-responsive (maybe CSCti99770)

1 year 4 months ago
Was this the faulty softkey button on the phone thing?

Bio

April 2014 - Current:
I am a Cisco Collaboration Architect/Consultant, focusing on developing best practices for the discovery, design, implementation in the support of our client's.

October 2011 - March 2014:
I was a Cisco Unified Communications Architect with Cigna, responsible for the design and architecture of the Cisco Voice infrastructure.

July 2010 - September 2011:
I was solely focused on Cisco Unified Communications consulting with Midwave, a Cisco Gold Partner.

July 2000 - July 2010:
I was solely focused on Cisco Unified Communications consulting with Enventis, a Cisco Gold Partner.

July 2000 - July 2006:
I was an E-5 (SSgt) in the United States Air Force, performing a variety of technology and security related activities. I deployed to Iraq in 2005, in support of Operation Iraqi Freedom.

Specialties: Cisco Unified Contact Center Express, Automation via API Programming








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    2014 Contact Center





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    2013 Contact Center





  • Community Spotlight Award

    Doc/Video September 2012









Anthony Holloway's Stats

Points4369
Discussion started 15
Answers marked as Correct 390
Endorsed 15
Content Rated 254