Anthony Holloway

Member Since: Jul 13, 2006

English
Anthony Holloway's Activity on Cisco Support Community
Currently displaying 7 results
Anthony Holloway has commented on Passing variable to a script 5 days 6 hours ago
UCCX 8.5 Enterprise Edition is not a real thing.  Did you perhaps mean...
Anthony Holloway has commented on OverFlow for receptionist 5 days 6 hours ago
Hi Tyler,You don't quite have enough product solution available to you to...
Anthony Holloway has commented on UCCX Scirpt: if statement (true of false) 6 days 21 hours ago
Yes.  You will need to practice this first before you try to implement it...
Anthony Holloway has commented on Remote Silent Monitoring Unlimited Call Duration 1 month 1 week ago
Is this for UCCX?If so, the RSM script does loop a bit, and scripts have a...
Anthony Holloway has commented on How to select Queues in uccx script for the call to be transferred. 1 month 1 week ago
Here's an example.  My VM Pilot is 1000 and my target mailbox is 2000...
Anthony Holloway has commented on Update Resources in CCX resources list 1 month 1 week ago
That sounds correct.  Under User Management is where you assign roles such...
Anthony Holloway has commented on How to select Queues in uccx script for the call to be transferred. 1 month 1 week ago
1. You use the Select Resource Step.  You will need to specify the CSQ...

Bio

April 2014 - Current:
I am a Cisco Collaboration Architect/Consultant, focusing on developing best practices for the discovery, design, implementation in the support of our client's.

October 2011 - March 2014:
I was a Cisco Unified Communications Architect with Cigna, responsible for the design and architecture of the Cisco Voice infrastructure.

July 2010 - September 2011:
I was solely focused on Cisco Unified Communications consulting with Midwave, a Cisco Gold Partner.

July 2000 - July 2010:
I was solely focused on Cisco Unified Communications consulting with Enventis, a Cisco Gold Partner.

July 2000 - July 2006:
I was an E-5 (SSgt) in the United States Air Force, performing a variety of technology and security related activities. I deployed to Iraq in 2005, in support of Operation Iraqi Freedom.

Specialties: Cisco Unified Contact Center Express, Automation via API Programming








  • Cisco Designated VIP

    2014 Contact Center





  • Cisco Designated VIP

    2013 Contact Center





  • Community Spotlight Award

    Doc/Video September 2012









Anthony Holloway's Stats

Points4023
Discussion started 13
Answers marked as Correct 378
Endorsed 10
Content Rated 240