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Anthony Holloway's Activity on Cisco Support Community
Currently displaying 29 results
21 heures 40 min ago
Wooho, first! 1. Can we expect to see a tighter integration with PCD soon, or...
1 jour 8 heures ago
Is it really the root of C:?  Or is it the root of the drive the backup is...
1 jour 8 heures ago
It's been two years now, and I'm still facing this issue on a CUC 10.5(2)SU2...
1 jour 8 heures ago
I'm facing this issue right now too, on a 10.5(2)SU2 to 10.5(2)SU2 export/...
1 month 9 heures ago
Looks like you lower cased the folder name MIVR.  It's case sensetive, so...
1 month 10 heures ago
The logs on your server are circular, and if you have a very busy system, then...
1 month 1 jour ago
You'll want to break your solution down in to the simplest components. So...
1 month 1 jour ago
Here you go: https://supportforums.cisco.com/document/13050181/uccx-viewing-...
1 month 1 jour ago
A-a-ron, my man! I wrote a document to help with finding loops.  Well,...
1 month 3 jours ago
Sometimes it's nice to see which steps, a call executed, very quickly, without...
1 month 1 semaine ago
Old reply, I know, but I couldn't help myself. One must consider what is being...
1 month 1 semaine ago
I know this is an older post, but I do know the answer, and, well, no one...
1 month 2 semaines ago
Awesome explanation.  Can you tell us if this documented somewhere? ...
3 months 1 semaine ago
Thanks for the kind words Gary, and best of luck to you.
3 months 1 semaine ago
Great.  It looks like you are down to the last step then.  Now,...
3 months 1 semaine ago
It looks like you changed both the Get Digit String step *and* the Upload...
3 months 1 semaine ago
It's wise of you to accept blame, and not pass blame on the system....
3 months 1 semaine ago
In your Upload Document step, did you tell it to overwrite?
3 months 1 semaine ago
I don't know that I quite understand what you're explaining 100%, but let me...
3 months 2 semaines ago
You are very welcome.  I'm glad to see that this post is still relevant 3...
5 months 4 semaines ago
I'm sorry, but I don't know the answer.  I would ask that you post this...
6 months 1 semaine ago
Just so you know, I don't think Finesse IPPA exists in v10.6(1)SU1, but yes,...
6 months 1 semaine ago
I just deployed Finesse IPPA in v11 of UCCX for the first time this past...
6 months 1 semaine ago
CUC Admin > Telephony Integrations > Port Group > [Your Port Group]...
6 months 1 semaine ago
James, That's great to hear.  What version of UCCX are you working in?
6 months 2 semaines ago
For anyone else stumbling upon this post, HDMI Audio In is now available in...
6 months 2 semaines ago
For anyone else stumbling upon this post, HDMI Audio In is now available in...
7 months 2 semaines ago
Hi! 1) 2Ring has a few gadgets for Finesse and I think one of them has the...
7 months 3 semaines ago
Here is what happens.  The presenter is sharing their entire screen,...

Bio

April 2014 - Current:
I am a Cisco Collaboration Architect/Consultant, focusing on developing best practices for the discovery, design, implementation in the support of our client's.

October 2011 - March 2014:
I was a Cisco Unified Communications Architect with Cigna, responsible for the design and architecture of the Cisco Voice infrastructure.

July 2010 - September 2011:
I was solely focused on Cisco Unified Communications consulting with Midwave, a Cisco Gold Partner.

July 2000 - July 2010:
I was solely focused on Cisco Unified Communications consulting with Enventis, a Cisco Gold Partner.

July 2000 - July 2006:
I was an E-5 (SSgt) in the United States Air Force, performing a variety of technology and security related activities. I deployed to Iraq in 2005, in support of Operation Iraqi Freedom.

Specialties: Cisco Unified Contact Center Express, Automation via API Programming








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  • Community Spotlight Award

    Doc/Video September 2012









Anthony Holloway's Stats

Points4452
Discussion started 15
Answers marked as Correct 391
Approuvé 15
Content Rated 255