Brandon Buffin

Member Since: May 05, 2004

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Brandon Buffin commented on Upgrade BE6000 to 10.x in Unified Communications Applications 10 hours ago

Yes, same upgrade files as for CUCM, CUC, etc. I believe 9.x upgrades need to be requested via PUT...

Brandon Buffin commented on Cisco SpeechView integration with Unity 11.5 in Unified Communications Applications 15 hours ago

Sofiane, I don't believe this integration is possible currently. There is an open bug on the issue...

Brandon Buffin commented on 3850 Switch port will not respond when moving IP phones in IP Telephony 1 day ago

Seems related to this bug - https://bst.cloudapps.cisco.com/bugsearch/bug/CSCup05919. Neither of...

Brandon Buffin commented on New users not syncing from CUCM to CUC. in Unified Communications Applications 6 days ago

OK. Looks like you are syncing from CUCM. Does your user account show up in CUCM? Can you make sure...

Brandon Buffin commented on Question on Jabber Guest license on X8.8 or above in Jabber Guest 6 days ago

Yes, as long as you are running 8.8 or above.

Brandon Buffin commented on New users not syncing from CUCM to CUC. in Unified Communications Applications 6 days ago

Chaz, In CUC admin go to LDAP > LDAP Directory Configuration. This should be setup to pull users...

Brandon Buffin commented on "Call may be recorded" how to play prompt to caller and still deliver call. in IP Telephony 1 week ago

Create a call handler in Unity. Route incoming calls to the call handler. Make the after greeting...

Brandon Buffin commented on Not able to route calls to external number in Unified Communications Applications 1 week ago

Make sure you are using the proper access code for the external call (9, for example) and that the...

Brandon Buffin commented on voice gateway unreachable in IP Telephony 1 week ago

Sounds like a network problem. Is your PC on the same subnet as the gateway? Could be a VLAN issue...

Brandon Buffin commented on Question on Jabber Guest license on X8.8 or above in Jabber Guest 1 week ago

Starting with 8.8 you do not need RMS licenses for calls between registered systems. So, in the...

Brandon Buffin commented on Call flow - 2nd hop when no VM is set in Unified Communications Applications 1 week ago

One option is to use a hunt group. On the hunt pilot configuration set "Forward Unanswered Calls"...

Brandon Buffin commented on CUCM 9.1.2 new SIP phone random extention? in Unified Communications Applications 1 week ago

You can change the pool of numbers for auto registration under System > Cisco Unified CM. http...

Brandon Buffin commented on hold/transfer stop working in IP Telephony 1 week ago

What firmware version are you running? Seems related to this bug: https://bst.cloudapps.cisco.com/...

Brandon Buffin commented on Directed Call Pickup in CUCM in IP Telephony 1 week ago

See below. http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/8_6_1/ccmfeat/fsgd-861-cm/...

Brandon Buffin commented on 2901 CME-FWD of 3 FXO lines to cell-enable/disable with key on phone in IP Telephony 1 week ago

One option is to use single number reach. This would ring an external phone simultaneously with the...

Brandon Buffin commented on Cisco VG Series Analog Voice Gateway SRST Feature in IP Telephony 1 week ago

It appears that only the 350 is supported with 11.6. Could be that the others have not been tested...

Brandon Buffin commented on Cisco 8845 Headset + Headphones Parallel Operation in IP Telephony 1 week ago

George, I don't believe this is possible. There was previously a setting called Handset/Headset...

Brandon Buffin commented on 7945G no dial tone in IP Telephony 1 week ago

What do you see on the screen? Is there a DN assigned? No DN assigned would cause no dial tone.

Brandon Buffin commented on 7945G no dial tone in IP Telephony 1 week ago

Is it registered? What do you see on the screen? Are other phone working? CUCM or CME? Brandon

Brandon Buffin commented on Linking two call legs in CDR in Unified Communications Applications 1 week ago

Click View under CDR-CMR Dump and look for globalCallID_callId. Brandon

Brandon Buffin commented on AA - Two Letter Last Name in IP Telephony 1 week ago

I believe you would need to increase the match threshold. I'm guessing that after entering 2...

Brandon Buffin commented on Users can't access voicemail after license violation has occurred. in IP Telephony 1 week ago

No, restarting CUC will not effect phone operation.

Brandon Buffin commented on Cisco ISR 4321 Router with CME11.5 in IP Telephony 1 week ago

Looks like 16.3.1. Take a look at the S-train column under IOS Release here: http://www.cisco.com/c...

Brandon Buffin commented on Users can't access voicemail after license violation has occurred. in IP Telephony 1 week ago

You can try restarting the Conversation Manager service. If that does not work, you'll need to...

Brandon Buffin commented on Users can't access voicemail after license violation has occurred. in IP Telephony 1 week ago

You will need to restart Unity Connection. Brandon

Brandon Buffin commented on AA - Two Letter Last Name in IP Telephony 1 week ago

OK. Just took a look at the dial by name script. There is a match threshold. See attached...

Brandon Buffin commented on AA - Two Letter Last Name in IP Telephony 1 week ago

I know 1 letter names cause a problem with dial by name, but thought 2 letters would work. What...

Brandon Buffin commented on Cisco VG Series Analog Voice Gateway SRST Feature in IP Telephony 1 week ago

Looks like the VG350 is supported with SRST. You would still need a router running SRST. http://www...

Brandon Buffin commented on video and voip qos for enterprise in IP Telephony 1 week ago

Strictly speaking, QoS does not take effect until there is congestion. If you never have congestion...

Brandon Buffin commented on Upgrade software IOS-XE 6.3.1 to 6.3.2 on C3850 in LAN, Switching and Routing 1 week ago

I've seen some posts related to upgrading 3850s in a stack. Can you try upgrading the switches...

Brandon Buffin commented on Upgrade software IOS-XE 6.3.1 to 6.3.2 on C3850 in LAN, Switching and Routing 1 week ago

Take a look at this post: https://supportforums.cisco.com/discussion/13198546/unable-use-software-...

Brandon Buffin commented on Daylight saving - Wrong weekend in IP Telephony 1 week ago

You would either need to upgrade to a compatible version for the cop file (10.5.2, 11.0, 11.5) or...

Brandon Buffin commented on Bluetooth Headset on CP-8961 in IP Telephony 1 week ago

I don't believe the dongle will work. There are several bluetooth enabled phones - 8945, 9951, 9971...

Brandon Buffin commented on CUCM 10.5.2 ARS/AAR use in IP Telephony 2 weeks ago

It's the only way to my knowledge. Maybe someone else will chime in with another option. Brandon

Brandon Buffin commented on CUCM 10.5.2 ARS/AAR use in IP Telephony 2 weeks ago

Use the Forward Unregistered call forward setting in DN configuration. Brandon

Brandon Buffin commented on Cisco BE6000S feature list in IP Telephony 2 weeks ago

Take a look at the following link. http://www.cisco.com/c/en/us/products/collateral/unified-...

Brandon Buffin commented on RTMT Alert : LowSwapPartitionAvailableDiskSpace on 10.5 CUCM in IP Telephony 2 weeks ago

I suppose it's possible if the server runs out of physical memory and has no space on the swap...

Brandon Buffin commented on RTMT Alert : LowSwapPartitionAvailableDiskSpace on 10.5 CUCM in IP Telephony 2 weeks ago

The swap partition is part of virtual memory and used as an overflow for physical RAM. The impact...

Brandon Buffin commented on RTMT Alert : LowSwapPartitionAvailableDiskSpace on 10.5 CUCM in IP Telephony 2 weeks ago

A restart of the server should clear the alert. Long term you will need to upgrade to a fixed...

Brandon Buffin commented on MGCP - Outbound calls failing in Unified Communications Applications 2 weeks ago

Could be a problem with plan/type. You are sending ISDN/National. What is your telco expecting. I...

Brandon Buffin commented on Cisco Agent Desktop user forgot password in Unified Communications Applications 2 weeks ago

It depends. Is your CUCM integrated with Active Directory? If so, this will be the user's AD...

Brandon Buffin commented on "Forwarded to A10" Message in IP Telephony 2 weeks ago

Looks like you have a shared line that was call forwarded to A10 - this could be your paging...

Brandon Buffin commented on Incoming SIP dial-peer in IP Telephony 2 weeks ago

If you run "debug voip dialpeer" do you see the call hitting the gateway? Is the call using one of...

Brandon Buffin commented on Cisco CUBE Ports in Use Maxed out in IP Telephony 2 weeks ago

Take a look at this bug: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuv93812 Brandon

Brandon Buffin commented on SNR on CME going to a call manager in Unified Communications Applications 2 weeks ago

Can you dial 33270 directly from a phone on CME? Also, verify the codec in use on the SIP trunk....

Brandon Buffin commented on 911 and Mobility in IP Telephony 2 weeks ago

One option is to use Local Route Groups. See the link below. This allows you to configure one set...

Brandon Buffin commented on 911 and Mobility in IP Telephony 2 weeks ago

If Jabber is controlling a phone, yes. If Jabber is being used as a softphone there is no way to do...

Bio

B.S., MIS
CCIE Collaboration #17577

I have worked for a top 100 home builder in Lexington, KY since 2001. In that time, both the company and the network have grown tremendously. In June of 2004, we moved our headquarters location and used the opportunity to deploy IP Telephony/Unified Communications. I posted several questions to the NetPro forum after our implementation and began regularly reading and posting to the forum in September of 2005. I've found the knowledge that I've gained from NetPro to be invaluable and the opportunity to help others very rewarding.

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Brandon Buffin's Stats

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Discussion started 31
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