Brandon Buffin

Member Since: May 05, 2004

User Badges:
  • Purple, 4500 points or more

English
Brandon Buffin commented on Warning: Voicemail box full in IP Telephony 1 day ago

Syed, Take a look at the current mailbox quotas. CUC admin > Message Storage > Mailbox Quotas...

Brandon Buffin commented on Can't access Unity Express (CUE) from LAN in Unified Communications Applications 1 day ago

Seems that 172.30.22.1 does not have a route to 192.168.11.2. Does it have a static route to 192....

Brandon Buffin commented on Call Pickup Group in IP Telephony 1 day ago

In CUCM admin, go to Call Routing > Call Pickup Group to see all pickup groups. To see where the...

Brandon Buffin commented on Connecting PC through CISCO SPA525G in IP Telephony 1 day ago

Is the switch connected via a gigabit port? Is it managed? Can you see any errors on the port?

Brandon Buffin commented on Connecting PC through CISCO SPA525G in IP Telephony 1 day ago

Yes, this is possible. Not a recommended best practice, but it is possible. I've connected a switch...

Brandon Buffin commented on real time reporting in CCX in IP Telephony 1 day ago

Can you install an older version of Firefox? Since 8.5 is EOL, there is not likely to be a solution...

Brandon Buffin commented on Cisco Prime in Unified Communications Applications 2 days ago

There are several different Prime offerings. Prime Collaboration offers provisioning, monitoring,...

Brandon Buffin commented on incoming caller number based call routing in Unified Communications Applications 2 days ago

One option is to use the "Route Next Hop by Calling Party Number" Translation Pattern setting. Here...

Brandon Buffin commented on Multi Vendor SIP Environment in IP Telephony 2 weeks ago

No, there is no automated failover of DIDs to a different carrier. A particular carrier owns the...

Brandon Buffin commented on How to troubleshoot E1 PRI issue in IP Telephony 2 weeks ago

This shows normal call clearing. If calls always use the analog lines, it could be that your dial...

Brandon Buffin commented on How to troubleshoot E1 PRI issue in IP Telephony 2 weeks ago

debug isdn q931

Brandon Buffin commented on unity connection 10.5.2 su4a - missing option for exchange 2010/2013/2016 under Unified Messaging Service in Unified Communications Applications 3 weeks ago

Very strange. SU4 added the option for 2013/2016. I'm guessing if you choose the 2007 and above...

Brandon Buffin commented on 4300 CUBE Licensing in IP Telephony 3 weeks ago

See below. Does that answer your question? CUBE Licensing Options CUBE can be...

Brandon Buffin commented on BE7H Vmware license not works on Vcenter in IP Telephony 4 weeks ago

Correct. You would either need to have your own vmware licenses or purchase from Cisco. The license...

Brandon Buffin commented on Cisco Vg204XM Voice Gateway in IP Telephony 4 weeks ago

Yes, it would be on be default. You can look for the following commands: voice service voip...

Brandon Buffin commented on CCUM 10.5.x DNS unreachable in IP Telephony 4 weeks ago

Seems that new DNS checks in later versions of CUCM complain about duplicate DNS entries. Looks...

Brandon Buffin commented on CCUM 10.5.x DNS unreachable in IP Telephony 4 weeks ago

Are these the correct DNS servers? Can you ping them from CUCM with this command: utils network...

Brandon Buffin commented on CCUM 10.5.x DNS unreachable in IP Telephony 4 weeks ago

Can you verify that CUCM has the correct DNS servers? Use the command "show network eth0" from the...

Brandon Buffin commented on Upgrade BE6000 to 10.x in Unified Communications Applications 4 weeks ago

Yes, same upgrade files as for CUCM, CUC, etc. I believe 9.x upgrades need to be requested via PUT...

Brandon Buffin commented on Cisco SpeechView integration with Unity 11.5 in Unified Communications Applications 1 month ago

Sofiane, I don't believe this integration is possible currently. There is an open bug on the issue...

Brandon Buffin commented on 3850 Switch port will not respond when moving IP phones in IP Telephony 1 month ago

Seems related to this bug - https://bst.cloudapps.cisco.com/bugsearch/bug/CSCup05919. Neither of...

Brandon Buffin commented on New users not syncing from CUCM to CUC. in Unified Communications Applications 1 month ago

OK. Looks like you are syncing from CUCM. Does your user account show up in CUCM? Can you make sure...

Brandon Buffin commented on Question on Jabber Guest license on X8.8 or above in Jabber Guest 1 month ago

Yes, as long as you are running 8.8 or above.

Brandon Buffin commented on New users not syncing from CUCM to CUC. in Unified Communications Applications 1 month ago

Chaz, In CUC admin go to LDAP > LDAP Directory Configuration. This should be setup to pull users...

Brandon Buffin commented on "Call may be recorded" how to play prompt to caller and still deliver call. in IP Telephony 1 month ago

Create a call handler in Unity. Route incoming calls to the call handler. Make the after greeting...

Brandon Buffin commented on Not able to route calls to external number in Unified Communications Applications 1 month ago

Make sure you are using the proper access code for the external call (9, for example) and that the...

Brandon Buffin commented on voice gateway unreachable in IP Telephony 1 month ago

Sounds like a network problem. Is your PC on the same subnet as the gateway? Could be a VLAN issue...

Brandon Buffin commented on Question on Jabber Guest license on X8.8 or above in Jabber Guest 1 month ago

Starting with 8.8 you do not need RMS licenses for calls between registered systems. So, in the...

Brandon Buffin commented on Call flow - 2nd hop when no VM is set in Unified Communications Applications 1 month ago

One option is to use a hunt group. On the hunt pilot configuration set "Forward Unanswered Calls"...

Brandon Buffin commented on CUCM 9.1.2 new SIP phone random extention? in Unified Communications Applications 1 month ago

You can change the pool of numbers for auto registration under System > Cisco Unified CM. http...

Brandon Buffin commented on hold/transfer stop working in IP Telephony 1 month ago

What firmware version are you running? Seems related to this bug: https://bst.cloudapps.cisco.com/...

Brandon Buffin commented on Directed Call Pickup in CUCM in IP Telephony 1 month ago

See below. http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/8_6_1/ccmfeat/fsgd-861-cm/...

Brandon Buffin commented on 2901 CME-FWD of 3 FXO lines to cell-enable/disable with key on phone in IP Telephony 1 month ago

One option is to use single number reach. This would ring an external phone simultaneously with the...

Brandon Buffin commented on Cisco VG Series Analog Voice Gateway SRST Feature in IP Telephony 1 month ago

It appears that only the 350 is supported with 11.6. Could be that the others have not been tested...

Brandon Buffin commented on Cisco 8845 Headset + Headphones Parallel Operation in IP Telephony 1 month ago

George, I don't believe this is possible. There was previously a setting called Handset/Headset...

Brandon Buffin commented on 7945G no dial tone in IP Telephony 1 month ago

What do you see on the screen? Is there a DN assigned? No DN assigned would cause no dial tone.

Brandon Buffin commented on 7945G no dial tone in IP Telephony 1 month ago

Is it registered? What do you see on the screen? Are other phone working? CUCM or CME? Brandon

Brandon Buffin commented on Linking two call legs in CDR in Unified Communications Applications 1 month ago

Click View under CDR-CMR Dump and look for globalCallID_callId. Brandon

Brandon Buffin commented on AA - Two Letter Last Name in IP Telephony 1 month ago

I believe you would need to increase the match threshold. I'm guessing that after entering 2...

Brandon Buffin commented on Users can't access voicemail after license violation has occurred. in IP Telephony 1 month ago

No, restarting CUC will not effect phone operation.

Brandon Buffin commented on Cisco ISR 4321 Router with CME11.5 in IP Telephony 1 month ago

Looks like 16.3.1. Take a look at the S-train column under IOS Release here: http://www.cisco.com/c...

Brandon Buffin commented on Users can't access voicemail after license violation has occurred. in IP Telephony 1 month ago

You can try restarting the Conversation Manager service. If that does not work, you'll need to...

Brandon Buffin commented on Users can't access voicemail after license violation has occurred. in IP Telephony 1 month ago

You will need to restart Unity Connection. Brandon

Brandon Buffin commented on AA - Two Letter Last Name in IP Telephony 1 month ago

OK. Just took a look at the dial by name script. There is a match threshold. See attached...

Brandon Buffin commented on AA - Two Letter Last Name in IP Telephony 1 month ago

I know 1 letter names cause a problem with dial by name, but thought 2 letters would work. What...

Brandon Buffin commented on Cisco VG Series Analog Voice Gateway SRST Feature in IP Telephony 1 month ago

Looks like the VG350 is supported with SRST. You would still need a router running SRST. http://www...

Brandon Buffin commented on video and voip qos for enterprise in IP Telephony 1 month ago

Strictly speaking, QoS does not take effect until there is congestion. If you never have congestion...

Brandon Buffin commented on Upgrade software IOS-XE 6.3.1 to 6.3.2 on C3850 in LAN, Switching and Routing 1 month ago

I've seen some posts related to upgrading 3850s in a stack. Can you try upgrading the switches...

Brandon Buffin commented on Upgrade software IOS-XE 6.3.1 to 6.3.2 on C3850 in LAN, Switching and Routing 1 month ago

Take a look at this post: https://supportforums.cisco.com/discussion/13198546/unable-use-software-...

Bio

B.S., MIS
CCIE Collaboration #17577

I have worked for a top 100 home builder in Lexington, KY since 2001. In that time, both the company and the network have grown tremendously. In June of 2004, we moved our headquarters location and used the opportunity to deploy IP Telephony/Unified Communications. I posted several questions to the NetPro forum after our implementation and began regularly reading and posting to the forum in September of 2005. I've found the knowledge that I've gained from NetPro to be invaluable and the opportunity to help others very rewarding.

User Badges:
  • Badge.
    Purple
    4500 points or more
  • Badge.
    Cisco Designated VIP

    2011 IP Telephony, Unified Communications

Brandon Buffin's Stats

Discussion started
Answers marked as Correct
Endorsed
Content Rated