billmatthews

Member Since: Aug 04, 2008

English
billmatthews commented on Font change on 88xx in IP Telephony 3 months ago

No, sorry.  The packages contained newer firmwares.  But we overrode the firmware upgrade via...

billmatthews commented on SIP firmware upgrade requires ITL delete? And how to mass update in IP Telephony 3 months ago

Thank you all, +5. Manish -- I installed the firmware using the cop.sgn files on all pub/subs (not...

billmatthews commented on Unity - Phone with two MWI subscriptions in IP Telephony 5 months ago

Excellent explanation and alternatives.  Thank you!

billmatthews commented on CUCM Native Queuing when no hunt members logged in in IP Telephony 11 months ago

Thank you all! +5sYes, I know it seems odd.  But this request comes from a previous Mitel IVR user...

billmatthews commented on Attendant Console (CUAC) v11 Whats New: Park? in Unified Communications Applications 11 months ago

Interesting.   Thanks!  I'll check with my Cisco Sales team to see if they can help.The end users...

billmatthews commented on Check the Operator availability report on CUAC Advanced edition in Unified Communications Applications 11 months ago

Very helpful! We definitely need this report. Thanks

billmatthews commented on Softkeys change with second incoming call in IP Telephony 12 months ago

Thanks for the response (+5), and sorry for the delay.  I got sidetracked into another project, but...

billmatthews commented on CUAC Advanced: Need over 255 devices in IP Telephony 1 year ago

Thank you Terry, +5. A single shared pool is sounding like a great solution.  We don't have the...

billmatthews commented on CUAC Advanced: Need over 255 devices in IP Telephony 1 year ago

Good point, perhaps it's just our design?  We have these devices split into 8 sites, with 10/10/10...

billmatthews commented on Third party call flow tracking tools in IP Telephony 1 year ago

Awesome, great references, thank you! +5SolarWinds and Splunk publish their pricing online (and...

billmatthews commented on Hunt Group Reporting login/logout in IP Telephony 1 year ago

Thank you, +5 Do you happen to know the structure of the log entries for login/logout events?  What...

billmatthews commented on Jabber Guest and Reverse Proxy in Jabber Guest 1 year ago

Certainly, the F5 could do the port translation.  It handles PAT just fine..just like a firewall...

billmatthews commented on SIP dial peers with multiple subs in IP Telephony 1 year ago

Ahh yes indeed, that was it.  Thanks Chris!

billmatthews commented on SIP dial peers with multiple subs in IP Telephony 1 year ago

Thanks.  Fixing the Trust List did indeed fix my outbound dialing problem.  And I'm reading about...

billmatthews commented on SIP dial peers with multiple subs in IP Telephony 1 year ago

Thanks for the clarification, +5I think I'm missing both those steps.  Can you tell me how to add...

billmatthews commented on Slow installation times on publisher in IP Telephony 1 year ago

Thanks guys!  I opened a TAC case just incase.  TAC confirmed that this is normal (passed all...

billmatthews commented on Slow installation times on publisher in IP Telephony 1 year ago

Thanks for the reply.  Yes, the TFTP server is on the same subnet.I assume the difference in the...

billmatthews commented on DX devices won't register to sub in IP Telephony 1 year ago

Sorry should have included that.  It's System version: 10.5.2.10000-5

billmatthews commented on Collaboration Edge questions in TelePresence 1 year ago

Yep we already have our RMA licenses.Thanks for the firewall traversal guide, very helpful.The C...

billmatthews commented on Collaboration Edge questions in TelePresence 1 year ago

Thank you both, very helpful! +5I've started the process going to get certs.  And we've got a nice...

billmatthews commented on Best way to call forward to external DID (CUCM 10.5) in IP Telephony 1 year ago

Thanks.  Yes, I prefer CUCM (vs Gateway) so that everything is centrally configured, logged, etc.I'...

billmatthews commented on Unity Connections can user set message relay in IP Telephony 1 year ago

Thank you.  We've explored PCA, and couldn't find a way to do it.  So I think you're right.  

billmatthews commented on Unable to save recording due to SSL certificate errors in IP Telephony 1 year ago

Perfect that did the trick, thank you!!

billmatthews commented on Unity notifications to email in IP Telephony 1 year ago

Thanks, +5, that led me to a nice hint. Our external gateway is rejecting the mail because the...

billmatthews commented on VPN MTU question in VPN 1 year ago

Tweaking mss on my LAN interface solved the problem. Thanks

billmatthews commented on WAP321 - high ping response times in Small Business Wireless 1 year ago

We had a similar problem and the fix was just to use another channel (in our case 4).  If you only...

billmatthews commented on 8945 Call History blank in IP Telephony 1 year ago

Thanks.  That was the fix.  I even tried the latest SIP firmware and it didn't work.  Only...

billmatthews commented on BE6000: IM and Presence Installation/Config in IP Telephony 1 year ago

Perfect, just what I needed. Thanks!

billmatthews commented on Making a 3845 into a voice gateway in IP Telephony 2 years ago

Excellent, thank you, +5 So just the hardware I mentioned above and I'll be all set?

billmatthews commented on Making a 3845 into a voice gateway in IP Telephony 2 years ago

Currently running c3845-advsecurityk9-mz.124-25f.bin

billmatthews commented on 8945 vs 9951 in IP Telephony 2 years ago

Thanks guys, +5 But from a feature point of view, both phones will meet my needs.  Obviously the...

billmatthews commented on Need SSLVPN on my router in VPN 2 years ago

Hello Adawa, thanks for the reply!  I'm all set, we placed the order with our Cisco partner.

billmatthews commented on A few basic telepresence questions in TelePresence 2 years ago

Thank you, +5So is Collaboration Edge just a marketing term for the same suite of products -- in...

billmatthews commented on 8945 Video questions in IP Telephony 2 years ago

Excellent thank you, +5 Does anyone happen to know about WebEx video from the 8945?

billmatthews commented on DHCP DNS options in Small Business Routers 2 years ago

Excellent explanation, thank you!

billmatthews commented on TelePresence and Webex in TelePresence 2 years ago

Thanks George, +5.Regarding the Cloud solution -- you mean Cloud WebEx correct?  (not some cloud...

billmatthews commented on Local login when tacacs is up in AAA, Identity and NAC 2 years ago

Great advice, thanks all

billmatthews commented on Which solution for small business in IP Telephony 2 years ago

Thanks I hadn't caught that, +5So they claim the replacement product is the BE6K, which is...

billmatthews commented on Which solution for small business in IP Telephony 2 years ago

Thanks.  I will definitely contact a partner as we move along in the process, but I just wanted to...

billmatthews commented on Unity Connections 8 and CUCM 6? in IP Telephony 2 years ago

Link worked, and version supported -- even all the way back to 5.x - wow! Thanks

billmatthews commented on Nexus 5548 not responding to snmp in LAN, Switching and Routing 2 years ago

Agreed!  We were doing wireshark captures, ethanalyzer, snmp debugs etc.  Missed the no enable ...

billmatthews commented on Nexus 5548 not responding to snmp in LAN, Switching and Routing 2 years ago

Ha wow -- "sh run snmp" pointed me to the problem. There was a command:no snmp-server protocol...

billmatthews commented on Dialtone at wrong digit in IP Telephony 2 years ago

Interesting ideas.  I tried the DNA, but when I just enter 9, the Alternate Matches shows:Alternate...

billmatthews commented on Dialtone at wrong digit in IP Telephony 2 years ago

Very helpful, thanks.  That command showed me all partitions, so I added and n.outsidedialtone = 'f...

billmatthews commented on Best app for live training in Unified Communications Applications 2 years ago

Thank you both.It appears Cisco WebEx Training is only offerred in the cloud flavor?  We were...

billmatthews commented on Impact of resetting Route List in IP Telephony 2 years ago

Thanks +5, my testing confirms this as well.So just to confirm, I can reset a route list during...

billmatthews commented on Call Forwarding when CUBE goes down in IP Telephony 2 years ago

Sounds great, thanks for all the advice

billmatthews commented on Call Forwarding when CUBE goes down in IP Telephony 2 years ago

That makes sense.  So multiple DIDs on analog lines at the remote site, each one mapping to a...

billmatthews commented on Call Forwarding when CUBE goes down in IP Telephony 2 years ago

Thanks, +5 for all your help.So when we CFUR to the DID, how do we route that to the correct...

billmatthews commented on Call Forwarding when CUBE goes down in IP Telephony 2 years ago

I think the router at the remote site is a CUBE (CME as SRST)?  Sorry if my terminology is wrong. ...

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