bvanbenschoten

Member Since: Jul 08, 2002

English
bvanbenschoten commented on Unity Connection Audio Text Manager Feature Request: Greeting Downloads in Unified Communications Applications 7 months ago

I just ran into the need to download greetings via ATM as well. Mr. Lindborg, are you out there ?...

bvanbenschoten commented on Working concept of SCCP & SIP Phones and the Dial rules in IP Telephony 8 months ago

Another possible error.  Is this paragraph correct under the Type-B phones, with dialing rule ?  It...

bvanbenschoten commented on Working concept of SCCP & SIP Phones and the Dial rules in IP Telephony 8 months ago

I think there is an error in this article with the diagrams. I think the diagram titled "Type A SIP...

bvanbenschoten commented on Mediasense 10.5 search and play - Internet explorer 11 fails in Contact Center 9 months ago

I'm also having this same issue with Firefox 42.0 and Media Sense 10.5.1 SU2. Windows 8.1  64 bit...

bvanbenschoten commented on Blocking Calls Based on Calling Party ID in IP Telephony 11 months ago

Question.Is the telco sending you a blank (non existent) calling number or actually sending the...

bvanbenschoten commented on CSCul18667 - CUIC doesnt purge JMX logs - 1 in Cisco Bug Discussions 1 year ago

Just ran into this myself.Can delete log files via RTMT by downloading and deleting or via CLICLI...

bvanbenschoten commented on CUCM 10.5 Universal Device Template page limits Line Label length for #tags# in Unified Communications Applications 1 year ago

FYI. Just discovered this bug is still present in the UC11 Beta 1.  I was trying to do the exact...

bvanbenschoten commented on Cisco TCS Checksum error in TelePresence 1 year ago

I had this issue as well and had to contact TAC. Once I got to the correct engineer it was a 15 min...

bvanbenschoten commented on MSE 8510 to TelePresence Server Migration - License Question in TelePresence 1 year ago

Thank you.  That's what I was thinking but was trying to find a definitive answer before engaging...

bvanbenschoten commented on CUBE SIP Media and Signalling Binding to an Interface in IP Telephony 1 year ago

All the bind commands really only effect the outbound requests from cube.  I think what you might...

bvanbenschoten commented on UCCX 10.5 AppAdmin Parameter - Not allowing a backslash to be added to string parameter - gets removed in Contact Center 2 years ago

Bug ID assigned to this issueUCCX: String set as app param can't have trailing backslashCSCuq01978...

bvanbenschoten commented on UCCX 10.5 AppAdmin Parameter - Not allowing a backslash to be added to string parameter - gets removed in Contact Center 2 years ago

I opened a TAC case on this issue.Turns out this change was made in UCCX 10.0 and forward.Prior to...

bvanbenschoten commented on TCL scripting in ios 15.14 (M4) in IP Telephony 2 years ago

I found an explanation to the errorBottom of this posthttp://www.voiceie.com/cgi-bin/ultimatebb.cgi...

bvanbenschoten commented on Configuring Voice Enabled Directory Handler - Unity Connection 8.0.3 in IP Telephony 3 years ago

Do the alternate names only work with voice enabled searches or can they also work for the standard...

bvanbenschoten commented on UCCX 7.0(1) Jtapi resync in Contact Center 3 years ago

This worked for me.  I built a lab UCCX 7 system to test migration for a customer.  I didn't use...

bvanbenschoten commented on CUCM SIP setup message includes the :5060 on the SIP URI - can it be removed in TelePresence 3 years ago

RFC3261 seems to imply that putting the ":Port#" at the end of the SIP URI is supported but ...

bvanbenschoten commented on Issues with DOC Repository in CCX 9.0.2 in Contact Center 3 years ago

Thank you !!You saved me hours of troubleshooting.5 stars

bvanbenschoten commented on Lost scheduled meeting list on Cts Midlet in TelePresence 3 years ago

I was able to fix this by resyncing the CTS-MAN to Exchagne.we're also migrating from CTS-MAN to...

bvanbenschoten commented on Feature Request for VCS Authentication in TelePresence 3 years ago

i ran into a similar issue (TMS 14.1 vcs 7.2) I found that i had to set NTLM challenge from "auto"...

bvanbenschoten commented on WIM (Web Interaction Manager) replacement for UCCX 8 in Contact Center 3 years ago

True, but my understanding is that the Cisco chat feature is pretty limited in features.  I was...

bvanbenschoten commented on WIM (Web Interaction Manager) replacement for UCCX 8 in Contact Center 3 years ago

Is eGain still the only option ?

bvanbenschoten commented on BE6K - Is there a way to import Existing CUCM Config into the BE6K CUPM? in Voice Systems 3 years ago

Question.  Can you clarify that licenses for the full UPM are included wtih BE6K ?  I was under the...

bvanbenschoten commented on Jabber for Windows Questions in Jabber Clients 4 years ago

+1 for adding the feature to be able to remove custom status manually.My current CUPC customers are...

bvanbenschoten commented on Extension Mobility / CAD issue : "You cannot log in because the phone is IPV6-enabled"...help plz. in Contact Center 4 years ago

I had the issue on multiple 32-bit XP machines as well.CUCM 8.6(2)UCCX 8.5(1) SU2 + COP2

bvanbenschoten commented on Extension Mobility / CAD issue : "You cannot log in because the phone is IPV6-enabled"...help plz. in Contact Center 4 years ago

I opened a TAC case and the CDC solution worked for me.  None of the other work around's with EM or...

bvanbenschoten commented on IP Phone SSL VPN to ASA using AnyConnect in VPN 4 years ago

Is is possible to use a IOS router at the head end to terminate the phone VPN instead of the ASA ?...

bvanbenschoten commented on UCCX 8.0(2) SU4 Release date & Win7 64-bit Compatibility in Contact Center 4 years ago

you need to get to uccx 8.5 in order to get 64-bit support .Work and supported are 2 different...

bvanbenschoten commented on UCCX XML document update problems after upgrade to 8.5(1)SU2 in Contact Center 4 years ago

Anyone get a chance to test it yet ?I have a upgrade do to tomorrow.  I was hoping SU2 would...

bvanbenschoten commented on Beta Toolkit Feature Request in Cisco Bug Discussions 4 years ago

Totally agree.This would be a very useful additionSent from Cisco Technical Support iPad App

bvanbenschoten commented on CRS Historical Reporting - printing failure ! in Contact Center 5 years ago

I think i'm running into this issue on UCCX 8.5 SR1 with both COP files.I have client that have the...

bvanbenschoten commented on UCCX 7 to 8.5 Upgrade in Contact Center 5 years ago

I had a chance to test this it seems to work when you change the IP address and host name.I built...

bvanbenschoten commented on UCCX 7 to 8.5 Upgrade in Contact Center 5 years ago

I just want to verify that I can change the server IP and hostname when migrating from UCCX 7 to...

bvanbenschoten commented on What is the max LDAP servers that can be configured for CUCM 7/8 in IP Telephony 5 years ago

Thank you !I dont kwow why Ciso had to bury in in the SRND.Seems like a good item for the online...

bvanbenschoten commented on CAD 8.5 - desktop monitoring/recording not "supported" in WIN7 64-bit, Really ? in Contact Center 5 years ago

I appreciate the heads up !!Now we have two docs from Cisco that state two different things.I...

bvanbenschoten commented on iPad App for Cisco Support Community : Now Available in Cisco Support via Mobile 5 years ago

Plans for Android after the iPad app launches?

bvanbenschoten commented on UCCX 7.01(SR5) to 8.5(1) upgrade - Will CAD auto update ? in Contact Center 5 years ago

Looks like we're 50% successful so far. Anyone else care to share the good and the bad ?

bvanbenschoten commented on Reader Tip - Debug Condition for Debugging Voice Calls in WAN, Routing and Switching 5 years ago

Does this work with SIP calls too ?If it does, do you have an example of the command syntax ?thanks

bvanbenschoten commented on UCCX 7.0.1SR5 to 8.0 upgrade while also adding LDAP integration for CUCM - what happens to agents and Historical Reporting data? in Contact Center 5 years ago

I was doing some more research looking at the DB schema for UCCX 8.Looking at the Resource table in...

bvanbenschoten commented on Is it possible to use a variable to control the path where a sub-flow is found ? in Contact Center 5 years ago

All the scripts are in their proper places in the directories.Also in UCCX 8 and forward you are...

bvanbenschoten commented on Is it possible to use a variable to control the path where a sub-flow is found ? in Contact Center 5 years ago

generally the double slashes don't matter.they real problem is that it's looking at the C drive and...

bvanbenschoten commented on Is it possible to use a variable to control the path where a sub-flow is found ? in Contact Center 5 years ago

I gave that a try.  I get the following error.It looks like its trying to look at the file...

bvanbenschoten commented on RTMT - Multiple Installs, Same version? in Unified Communications Applications 5 years ago

I get the same issue as well.I have RTMT for CUCM 8.0 installed, try to install RTMT for UCCX 8.0...

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Discussion started 58
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