Albert Wilhelm

Member Since: May 22, 2007

English
Albert Wilhelm's Activity on Cisco Support Community
Currently displaying 50 results

Albert Wilhelm has commented on Cisco Meraki Visio stencils

4 months 1 week ago
Hello Luke,I found this link, but the products are not Visio stencils. I also...

Albert Wilhelm has commented on No inbound call for SIP trunk connection

4 months 4 weeks ago
Hello,Can you tell me you have a firewall or router in front of your UC540? If...

Albert Wilhelm has commented on Is there in easy way for end-users to regularly update the music-on-hold audio file (.wav) - without having to learn or install CCA?

9 months 3 weeks ago
Hello Sam,There is an audio port on the front of the UC560. What my clients...

Albert Wilhelm has commented on Help with resetting the UC540

9 months 3 weeks ago
Hello Anthony,Are you trying to reset the UC540 to factory defaults? If so,...

Albert Wilhelm has commented on Phone load - UC540

9 months 3 weeks ago
Hello rgwedgwood,The best way to upload phone firmware is through CCA 3.2(3)....

Albert Wilhelm has commented on Speed dials on 500S buttons?

2 years 1 month ago
Hello John,Yes there is by using CCA 3.2. In each of the user's extension,...

Albert Wilhelm has commented on UC560 "Hands free function"

2 years 6 months ago
Hello Travis,There is a feature called Dialable Intercom. The feature is an...

Albert Wilhelm has commented on What do I need in addition to the UC540?

2 years 8 months ago
Hello Lee,Sorry for the delay. Yes, you are correct regarding the site-to-site...

Albert Wilhelm has commented on What do I need in addition to the UC540?

2 years 8 months ago
Hello Lee,The UC500 does support remote offices using site-to-site IPSec VPN. I...

Albert Wilhelm has commented on What do I need in addition to the UC540?

2 years 8 months ago
Hello Lee,To help answer your questions, see my comments to your requirements...

Albert Wilhelm has commented on SA540 performance degradation problems

3 years 6 months ago
Hello Harris,We had a similar issue with the SA540 would either be very slow or...

Albert Wilhelm has commented on SA540 performance degradation problems

3 years 6 months ago
Hello Harris,We had a similar issue with the SA540 would either be very slow or...

Albert Wilhelm has commented on CallerID Not Shown

3 years 6 months ago
Hello Vanessa,Have you installed a caller id box in between your ISP's main...

Albert Wilhelm has commented on CallerID Not Shown

3 years 6 months ago
Hello Vanessa,Have you installed a caller id box in between your ISP's main...

Albert Wilhelm has commented on Aironet 1131AG setup with 3560 switch

3 years 6 months ago
Hello Shawn,Take a look at the link below. This configuration is in the 1131AG...

Albert Wilhelm has commented on Aironet 1131AG setup with 3560 switch

3 years 6 months ago
Hello Shawn,Take a look at the link below. This configuration is in the 1131AG...

Albert Wilhelm has commented on Single Number Reach Problem

3 years 6 months ago
Hello Arthur,Marcus make a good point re FXOs. We use PRI circuits and SIP...

Albert Wilhelm has commented on Single Number Reach Problem

3 years 6 months ago
Hello Arthur,Marcus make a good point re FXOs. We use PRI circuits and SIP...

Albert Wilhelm has created OnPlus helped us restore downed SA540 - kuddos to team

3 years 8 months ago
Hello OnPlus Team.I wanted to give you a quick positive experience with the...

Albert Wilhelm has commented on Cisco UC520 w/Nexvortex Troubleshooting - Anyone offer paid support?

3 years 9 months ago
Hello Cory,We have done work with the UC500 and nexVortex. Usually the issues...

Albert Wilhelm has commented on Use Case Study with working config -- PBX, FXO, Live Receptionist (Bob's Insurance)

4 years 1 month ago
Is there a way we can download the configuration file. I would like to use this...

Albert Wilhelm has commented on Urgent!!!UC320 FXO Can't Show Caller ID after Connected MP-118 FXS.

4 years 2 months ago
Hello Randall,We are experiencing the same issue with an Adtran appliance from...

Albert Wilhelm has commented on Remote Access to CCA 3.0 and UC500 System

4 years 6 months ago
As best practice we set up the VPN into all of our clients using either the...

Albert Wilhelm has commented on UC520 - Upgrade Error "cannot retrieve CUE version information

4 years 7 months ago
Hello,We are experiencing the same error message and this is our UC520 demo box...

Albert Wilhelm has created Re: UC520 - Upgrade Error "cannot retrieve CUE version information

4 years 7 months ago
Hello,We are experiencing the same error message and this is our UC520 demo box...

Albert Wilhelm has commented on General Deliver Mailbox management

4 years 7 months ago
Steve,I have a customer that I would like to implement the GDM you describe. Is...

Albert Wilhelm has created Re: General Deliver Mailbox management

4 years 7 months ago
Steve,I have a customer that I would like to implement the GDM you describe. Is...

Albert Wilhelm has created Re: Best way to configure UC520 for internet alongside a standard router?

4 years 7 months ago
Hello,I have a set up similar to yours using ATT DSL modem/router, however, we...

Albert Wilhelm has commented on Best way to configure UC520 for internet alongside a standard router?

4 years 7 months ago
Hello,I have a set up similar to yours using ATT DSL modem/router, however, we...

Albert Wilhelm has created Re: Incoming calls beep on current calls--like a call waiting function. Is there a way to turn this off?

4 years 7 months ago
Hello Chad,To disable a directory number from accepting call-waiting requests...

Albert Wilhelm has commented on Incoming calls beep on current calls--like a call waiting function. Is there a way to turn this off?

4 years 7 months ago
Hello Chad,To disable a directory number from accepting call-waiting requests...

Albert Wilhelm has created Re: SPA525G SSL VPN to ASA5500 Firewall

4 years 8 months ago
Hello,I am trying to perfrom the same thing. Can you post how you solved...

Albert Wilhelm has commented on SPA525G SSL VPN to ASA5500 Firewall

4 years 8 months ago
Hello,I am trying to perfrom the same thing. Can you post how you solved...

Albert Wilhelm has created Re: UC520 with software pack 8.04

4 years 9 months ago
You can also run the debug tftp commands to see what is happening with the TFTP...

Albert Wilhelm has commented on UC520 with software pack 8.04

4 years 9 months ago
You can also run the debug tftp commands to see what is happening with the TFTP...

Albert Wilhelm has created Re: unnable to read my voicemaill message : "enter your id followed by pound"

4 years 9 months ago
Hello,Verify the user has an primary extension associated with the user's name...

Albert Wilhelm has commented on unnable to read my voicemaill message : "enter your id followed by pound"

4 years 9 months ago
Hello,Verify the user has an primary extension associated with the user's name...

Albert Wilhelm has created Re: BACD Beep

4 years 9 months ago
Hello,Can you tell me if you are using analog lines for your voice circuit or...

Albert Wilhelm has commented on BACD Beep

4 years 9 months ago
Hello,Can you tell me if you are using analog lines for your voice circuit or...

Albert Wilhelm has created Re: uc560-bri-k9 iphone compatibili

4 years 9 months ago
Hello Paolo,The Asterisk phone system is a SIP-based voice system. I have not...

Albert Wilhelm has commented on uc560-bri-k9 iphone compatibili

4 years 9 months ago
Hello Paolo,The Asterisk phone system is a SIP-based voice system. I have not...

Albert Wilhelm has created Re: uc560-bri-k9 iphone compatibili

4 years 9 months ago
Hello Paolo,Just to make sure I understand you correctly. You are moving the IP...

Albert Wilhelm has commented on uc560-bri-k9 iphone compatibili

4 years 9 months ago
Hello Paolo,Just to make sure I understand you correctly. You are moving the IP...

Albert Wilhelm has commented on Software Pack 8.0.4 for UC560?

4 years 9 months ago
Cole,Many thanks for the link. Really appreciate the response.Bert

Albert Wilhelm has created Software Pack 8.0.4 for UC560?

4 years 9 months ago
Hello all,Is there a software pack 8.0.4 for the UC560? I went to the download...

Albert Wilhelm has created Re: SR520W

4 years 11 months ago
Hello Linda,How is your customer's network connected to the internet? I am...

Albert Wilhelm has commented on SR520W

4 years 11 months ago
Hello Linda,How is your customer's network connected to the internet? I am...

Albert Wilhelm has created Re: SR520W

4 years 11 months ago
Hello Linda,Can you execute the following command?Router# sh run | sec ip...

Albert Wilhelm has commented on SR520W

4 years 11 months ago
Hello Linda,Can you execute the following command?Router# sh run | sec ip...

Albert Wilhelm has created Re: Supported Java versions and CCA 2.2.x?

5 years 1 month ago
Hello Steve,I am running Software Pack 8.0.1 - CME 8.0 and CUE 7.1.3.I did take...

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Albert Wilhelm's Stats

Points35
Discussion started 9
Answers marked as Correct 6
Endorsed 0
Content Rated 2