Chris Deren

Member Since: Jan 26, 2005

English
Chris Deren's Activity on Cisco Support Community
Currently displaying 10 results
Chris Deren has commented on medium or high complexity for vwic card 1 hour 42 min ago
G.729 can be medium or high depending on codec variant of G729, G722 is the...
Chris Deren has commented on outbound voice translation 1 day 44 min ago
To pass external phone number mask simply check it on the route pattern or...
Chris Deren has commented on Upgrading CUCM and UCCX from v8.51 to v10.0 3 days 1 hour ago
No, you need CUCM 8.6.2sSU4 or newer per the following (page 6): http://...
Chris Deren has commented on Cisco Jabber for Windows 3 days 2 hours ago
Do you have CSF device configured on CUCM and associated with user correctly?...
Chris Deren has commented on Which solution for small business 3 days 16 hours ago
Leo,CME is embedded on IOS and does not require any modules, CUE (voicemail)...
Chris Deren has commented on Which solution for small business 4 days 42 min ago
+5 Rob for the note on UC500.Chris
Chris Deren has commented on Which solution for small business 4 days 1 hour ago
Bill, Why not contact local Cisco GOLD partner for a free solution...
Chris Deren has commented on Device Target vs. Agent Targeting Rules 4 days 2 hours ago
No, targeting rules have been available for a while and save you  a tone...
Chris Deren has commented on Upgrading CUCM and UCCX from v8.51 to v10.0 4 days 2 hours ago
Did you read the UCCX upgrade guide? It walks you through all the steps.I don...
Chris Deren has commented on Upgrading Cisco IP Phone 4 days 2 hours ago
You most likely need to go through an intermediate firmware upgrade as the...

Bio

Technical Lead
CCIE-Voice #17137.

I have been working with Cisco Unified Communications technologies since 2002. I started my career on CallManager 3.3 and limited applications that came with it back then to see the technology evolve to broad range of Unified Communications applications, messaging, presence, SIP trunking, collaboration, etc. My other area of focus is contact center ranging from small UCCX deployments to large enterprise UCCE accounts. My daily job includes the full project life cycle from pre-sales, architecture and design, to implementation and support.

I started to regularly participate on Netpro in April 2005, and I have to admit I got kind of addicted to the forum. I find it most useful in finding design, implementation and support tricks and shortcuts that greatly help me in my daily activities.

My advice to anyone interested in Networking technologies is to read, research, study and enjoy these technologies as the material is infinite.








  • Cisco Designated VIP

    2014 IP Telephony, Unified Communications





  • Cisco Designated VIP

    2013 IP Telephony, Unified Communications, Contact Center





  • Cisco Designated VIP

    2011 Contact Center









Chris Deren's Stats

Points16586
Discussion started 130
Answers marked as Correct 1526
Endorsed 16
Content Rated 218