Chris Deren

Member Since: Jan 26, 2005

English
Chris Deren's Activity on Cisco Support Community
Currently displaying 10 results
Chris Deren has commented on Which solution for small business 1 hour 45 min ago
Leo,CME is embedded on IOS and does not require any modules, CUE (voicemail)...
Chris Deren has commented on Which solution for small business 9 hours 30 min ago
+5 Rob for the note on UC500.Chris
Chris Deren has commented on Which solution for small business 10 hours 28 min ago
Bill, Why not contact local Cisco GOLD partner for a free solution...
Chris Deren has commented on Device Target vs. Agent Targeting Rules 11 hours 34 min ago
No, targeting rules have been available for a while and save you  a tone...
Chris Deren has commented on Upgrading CUCM and UCCX from v8.51 to v10.0 11 hours 35 min ago
Did you read the UCCX upgrade guide? It walks you through all the steps.I don...
Chris Deren has commented on Upgrading Cisco IP Phone 11 hours 43 min ago
You most likely need to go through an intermediate firmware upgrade as the...
Chris Deren has commented on BE6000 11 hours 46 min ago
ELM gets installed on every instance of CUCM and UCXN, pick one you want to use...
Chris Deren has commented on Cisco Prime License Manager Instalation 11 hours 49 min ago
Yes, just like ELM, PLM is installed on every CUCM/UCXN and now CER instance,...
Chris Deren has commented on Can You Add Non-User Phones to the Corporate Directory in CUCM 1 day 5 hours ago
No it would not, you need to assign owner ID to the device in order to track...
Chris Deren has commented on Can You Add Non-User Phones to the Corporate Directory in CUCM 1 day 8 hours ago
Sure, you can add the account either as a local account and define telephone...

Bio

Technical Lead
CCIE-Voice #17137.

I have been working with Cisco Unified Communications technologies since 2002. I started my career on CallManager 3.3 and limited applications that came with it back then to see the technology evolve to broad range of Unified Communications applications, messaging, presence, SIP trunking, collaboration, etc. My other area of focus is contact center ranging from small UCCX deployments to large enterprise UCCE accounts. My daily job includes the full project life cycle from pre-sales, architecture and design, to implementation and support.

I started to regularly participate on Netpro in April 2005, and I have to admit I got kind of addicted to the forum. I find it most useful in finding design, implementation and support tricks and shortcuts that greatly help me in my daily activities.

My advice to anyone interested in Networking technologies is to read, research, study and enjoy these technologies as the material is infinite.








  • Cisco Designated VIP

    2014 IP Telephony, Unified Communications





  • Cisco Designated VIP

    2013 IP Telephony, Unified Communications, Contact Center





  • Cisco Designated VIP

    2011 Contact Center









Chris Deren's Stats

Points16566
Discussion started 130
Answers marked as Correct 1526
Endorsed 15
Content Rated 218