Christopher Edgeworth

Member Since: Jan 14, 2009

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Christopher Edgeworth's Activity on Cisco Support Community
Currently displaying 50 results

Christopher Edgeworth has commented on No audio on internal calls - Incoming & Outgoing are fine though

1 year 10 months ago
Hi John,I think we'll need to get someone to take a look at the SIP messaging...

Christopher Edgeworth has commented on No audio on internal calls - Incoming & Outgoing are fine though

1 year 10 months ago
Hi John,Are all the phones getting the correct IP addresses from the Voice VLAN...

Christopher Edgeworth has commented on User Voicemail versus Group Voicemail

1 year 11 months ago
Hi James, A hunt group extension is a virtual extension, it doesn't actually...

Christopher Edgeworth has commented on SIP - Firewall/ACLs

1 year 11 months ago
Hi Jack,No, you don't need to install a PMF.  There are no services in the...

Christopher Edgeworth has commented on UC320 and DID numbers

1 year 11 months ago
Hi Jack,As you can see from the graphic posted above, you need a inbound route...

Christopher Edgeworth has commented on UC320W - No WAN

1 year 11 months ago
Hi,If there is no WAN connectivity you may set the system clock via the a SPA...

Christopher Edgeworth has commented on UC320W with HP Procurve Switches

1 year 11 months ago
Hi Roland,Yes, the the configuration you have built will work but I'll suggest...

Christopher Edgeworth has commented on UC320W shared Line

1 year 11 months ago
Hi Graham,You set the Ringtone settings on the phones themselves.  On a SPA525G...

Christopher Edgeworth has commented on SPA500DS on UC320W (or just admin access to the phones)

1 year 11 months ago
Hi Jay,Compare tool has been updated.Thanks,Chris

Christopher Edgeworth has commented on UC320W shared Line

1 year 11 months ago
Hi Graham,On the phones that you don't want to ring (but flash), change the...

Christopher Edgeworth has commented on UC320W Voicemail to Email

1 year 11 months ago
Hi Graham,What firmware version are you running?  What address are you trying...

Christopher Edgeworth has commented on UC320W with HP Procurve Switches

1 year 11 months ago
Hi Brian,The devices use Cisco Discover Protocol (CDP) to learn about the VLAN...

Christopher Edgeworth has commented on Static Routes

1 year 11 months ago
Hi Aaron,There are several supported network topologies.  One of which is using...

Christopher Edgeworth has commented on UC320W upgrade firmware using wan not working

1 year 11 months ago
Hi Ibrahim,I'll suggest rebooting your PC and only opening the web browser to...

Christopher Edgeworth has commented on UC320 Logged Calls

1 year 11 months ago
Hi Alfred,I just checked the status of the bug and it is now in a closed (final...

Christopher Edgeworth has commented on New Features?

1 year 11 months ago
Hi Stephen,I've updated the FAQ.Thanks,Chris

Christopher Edgeworth has commented on Vendor Out of Business, Client has no passwords

1 year 12 months ago
Hi Yasien,The UC320W is not IOS based so the steps you have provided will not...

Christopher Edgeworth has commented on Microsoft PPTP / GRE not working with UC320

1 year 12 months ago
Hi Matthew,You can use a USB memory stick on the UC320W and use the UC320W...

Christopher Edgeworth has commented on SPA500DS on UC320W (or just admin access to the phones)

1 year 12 months ago
Thanks Jay.  I see it now.  I've reached out to our marketing folks to get it...

Christopher Edgeworth has commented on SPA500DS on UC320W (or just admin access to the phones)

1 year 12 months ago
Hi Jay,I'd like to help get the information corrected however, from the link...

Christopher Edgeworth has commented on SIP - Firewall/ACLs

1 year 12 months ago
Hi Daniel,The SIP messaging is restricted to only being accepted from the proxy...

Christopher Edgeworth has commented on SIP - Firewall/ACLs

1 year 12 months ago
Hi Daniel,What PMFs are installed on the system?  (Status -> Device -> Alter...

Christopher Edgeworth has commented on User Voicemail versus Group Voicemail

2 years 6 days ago
Hi Jon,The voicemail capabilities are the same for a group mailbox and a...

Christopher Edgeworth has commented on UC320W FXO to SIP diversion

2 years 1 week ago
Hi,Perhaps I'm missing something, but if the FXO is busy and there is an...

Christopher Edgeworth has commented on The second line call can't hang up

2 years 1 week ago
Hi Rex,I'm assuming they are using FXO for PSTN connectivity.  This sort of...

Christopher Edgeworth has commented on UC320W Multisite

2 years 1 week ago
Sent you a private message with contact details to send additional data.Chris

Christopher Edgeworth has commented on UC320W Multisite

2 years 1 week ago
Hi Erick,If you are comfortable using Wireshark to look at packet captures, you...

Christopher Edgeworth has commented on UC320W Multisite

2 years 1 week ago
Hi Erick,There are several deployment options (network topologies) for the...

Christopher Edgeworth has commented on Phone in FXS Port in Key mode

2 years 3 weeks ago
Hi Russ,In pure key system mode the FXS port (and SPA502 phone)  can't be...

Christopher Edgeworth has commented on Dialling restriction when not expected !

2 years 1 month ago
Hi Jon,This may be a dial plan issue.  Can you please open a case with the...

Christopher Edgeworth has commented on SIP Trunk and Two Different Caller ID Outbound

2 years 1 month ago
Hi Edrick,If I read your question correctly, you want to use a SIP provider for...

Christopher Edgeworth has commented on Strange Slow Ring Tones After Firmware Upgrade

2 years 1 month ago
Hi Tony,What 'Region' do you have configured on the two systems?  Please...

Christopher Edgeworth has commented on FXS Default when engaged, used for Fax

2 years 1 month ago
Hi Tony,On your inbound routes page, make sure you have checked the box to send...

Christopher Edgeworth has commented on UC320W Multisite

2 years 1 month ago
Hi,While this may work technically, the key pieces that will be missing that is...

Christopher Edgeworth has commented on UC320 AA invalid input = hangup?

2 years 1 month ago
Hi,Do you get the message after entering the first digit of the extension or...

Christopher Edgeworth has commented on How to limit individual voicemail message length to 1, 2, or 3 minutes

2 years 2 months ago
Hi Jean,Usually this means we are missing the CPC disconnect tone from the FXO...

Christopher Edgeworth has commented on External call forwarding

2 years 2 months ago
Hi James,All this is doing is allowing you to send the star (*72) code to your...

Christopher Edgeworth has commented on External call forwarding

2 years 2 months ago
Hi James,Are you configured for Shared FXO or PBX style dialing with 9 +...

Christopher Edgeworth has commented on SPA500DS on UC320W (or just admin access to the phones)

2 years 2 months ago
Hi Ellott,Since all of the provisioning of the phones is handled by the UC320W...

Christopher Edgeworth has commented on SPA500DS on UC320W (or just admin access to the phones)

2 years 2 months ago
Hi Ellot,The SPA500DS is not supported with SPA phones under the control of...

Christopher Edgeworth has commented on Remote Management Options

2 years 2 months ago
Hi Jeremy,One option might be to consider using Cisco's OnPlus service.http://...

Christopher Edgeworth has commented on Grayfields Deployment behind Juniper SRX100

2 years 3 months ago
Hi Stephen,I see you are using a private address for the WAN of the UC320W. ...

Christopher Edgeworth has commented on Problems with Configuration Utility for UC320W

2 years 3 months ago
Hi,If you open a command prompt on your PC and do a 'arp -a'   several times,...

Christopher Edgeworth has commented on Poor Outgoing Voice Quality

2 years 3 months ago
Hi,What kind of PSTN access are you using?  SIP trunk, FXO, BRI trunk?Thanks,...

Christopher Edgeworth has commented on One Way audio wireless bridge

2 years 3 months ago
Hi, I'm not familiar with your wireless equipment.  The requirements that we...

Christopher Edgeworth has commented on UC320W, SPA8800 fax configuration

2 years 4 months ago
Hi Frank,The only option that can be tweaked for FAX is whether or not to use T...

Christopher Edgeworth has commented on Call answered immediately to silence

2 years 4 months ago
Hi Paul,The case has been escalated and the engineer should be in touch shortly...

Christopher Edgeworth has commented on UC320W WAN Greyfield with ASA 5505

2 years 4 months ago
HI,The UC320W is built as a small simple all in one router/AP/PBX/switch.  As...

Christopher Edgeworth has commented on UC320W WAN Greyfield with ASA 5505

2 years 4 months ago
Just confirming, you have two NAT lines one for the PC subnet (10.0.0.x) and...

Christopher Edgeworth has commented on UC320W WAN Greyfield with ASA 5505

2 years 4 months ago
Hi,Before I start a full disclaimer:  I'm not an ASA expert and only know...

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Christopher Edgeworth's Stats

Points447
Discussion started 19
Answers marked as Correct 71
Endorsed 0
Content Rated 14
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