Carlo Poggiarelli

Member Since: Jan 08, 2003

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Carlo Poggiarelli commented on Call from CME via CSMI Start command is working but getting busy tone while dialing via hardphone in IP Telephony 3 weeks ago

Hi, On dial-peer 20 put the incoming called-number in .T not only . Please try it and let me know...

Carlo Poggiarelli commented on Unable to login to Cisco Voice gateway & analog gateway in IP Telephony 3 weeks ago

Hi Sam. Password recovery procedure for VG248 is here http://www.cisco.com/c/en/us/support/docs/...

Carlo Poggiarelli commented on Cisco CP7821 registration issue in IP Telephony 3 weeks ago

Hi,  Can you please post the output of status messages of  IP Phone. Also verify if the IP phone is...

Carlo Poggiarelli commented on Call from CME via CSMI Start command is working but getting busy tone while dialing via hardphone in IP Telephony 3 weeks ago

Hi, can you please activate a debug ccsip messages , make a call from the IP Phone and post here...

Carlo Poggiarelli commented on Upgrade Path from Version 8.6 to 11.5 in IP Telephony 3 weeks ago

You are most welcome Siva Regards Carlo

Carlo Poggiarelli commented on cisco 8945 outbound calls going to only one number on cucm10.5 in IP Telephony 3 weeks ago

Hi, What happens if you press the speakerphone without dialing any number? Please post also a...

Carlo Poggiarelli commented on The phones currently show "Call from 911" in IP Telephony 3 weeks ago

Hi Mas, please upload also your current CME config. Thanks Regards Carlo

Carlo Poggiarelli commented on 7821 auto register CME in IP Telephony 3 weeks ago

Hi Felix, auto registration for sip endpoint is available starting from CME version 11.5 which...

Carlo Poggiarelli commented on Call forward to Voice Hunt Group issue in IP Telephony 3 weeks ago

Hi, In addition to what suggested by Rajan, please share your actual CME configuration. Thanks...

Carlo Poggiarelli commented on Upgrade Path from Version 8.6 to 11.5 in IP Telephony 3 weeks ago

Hi Siva, Sorry for delay. Correct, having an active contract, you can upgrade to the latest version...

Carlo Poggiarelli commented on Upgrade Path from Version 8.6 to 11.5 in IP Telephony 3 weeks ago

Hi Siva, as per EOL notice, last dat of APP support will be july 2017. http://www.cisco.com/c/en/us...

Carlo Poggiarelli commented on Cant forward all calls with menu button on CP7841 in IP Telephony 1 month ago

Hi, Did you check the css configured on call forward all section on directory number configuration...

Carlo Poggiarelli commented on I only want 1 DN to ring on this particular phone but all other DN's to not ring on that phone only in IP Telephony 2 months ago

Hi. Can you please explain the expected behavior? Putting those DNs on a different partition on...

Carlo Poggiarelli commented on Unable to add polycom phone in IP Telephony 3 months ago

Hi, Polycom doesn't need to receive tftp information because CUCM doesn't have nothing to send to...

Carlo Poggiarelli commented on Unable to add polycom phone in IP Telephony 3 months ago

Hi, As Rolando correctly stated, you need to add the vx500 phone as third party sip phone on cucm....

Carlo Poggiarelli commented on Extension mobility issue in IP Telephony 3 months ago

Hi Brad, Did you try to hard reset the non working phone? Are working and non working phone in the...

Carlo Poggiarelli commented on Cisco BACD on CME (transfer call to hunt-group) if you do not chose in the voice menu in IP Telephony 4 months ago

Hi, +5 to my buddy Mohammed! You can send the call to an operator or to an extension you want by...

Carlo Poggiarelli commented on CME phone number length in IP Telephony 4 months ago

Hi Michael, from what I can see in your debug output, you dial 00155198168979 and the gateway...

Carlo Poggiarelli commented on CME phone number length in IP Telephony 4 months ago

Hi Michael, Can you please activate a debug voip dialpeer inout , make a call and post the output...

Carlo Poggiarelli commented on UCCX - What happens when no agents are logged in or "Ready" in IP Telephony 4 months ago

Hi Lalo, my customers use different approaches. Some of them redirect overflow calls to other skill...

Carlo Poggiarelli commented on Easily identifying Busy lamp fields in IP Telephony 4 months ago

Hi Carolyn, You can use "or" statement to query more than one extension. Eg. run sql ccm select...

Carlo Poggiarelli commented on Easily identifying Busy lamp fields in IP Telephony 4 months ago

Hi,  The above command without "where" statement, will return all configured busy lamps extension...

Carlo Poggiarelli commented on CUCM Supercopy in IP Telephony 4 months ago

Hi Vincenzo, you can export 7911 phones using bat and manipulate the resulting excel file with new...

Carlo Poggiarelli commented on Easily identifying Busy lamp fields in IP Telephony 4 months ago

Hi. The fastest way I've found is to login in ssh on the cucm and run the following query: run sql...

Carlo Poggiarelli commented on Cisco SIP Gateway MOH Issue in Unified Communications Applications 4 months ago

Hi Simon, which version of CUCM are you running? Please try to uncheck the mtp option and let me...

Carlo Poggiarelli commented on Phone Count on CUCM 8.5 broken down by subnet in IP Telephony 4 months ago

Hi Adan, This command should be issued on all server in the cluster running call manager service...

Carlo Poggiarelli commented on Phone Count on CUCM 8.5 broken down by subnet in IP Telephony 4 months ago

Hi Adan. On cucm server, where ip phone are registered to, enter in cli and issue the show risdb...

Carlo Poggiarelli commented on Cisco SIP Gateway MOH Issue in Unified Communications Applications 4 months ago

Hi Simon,  On CUCM sip trunk configuration, do you have , MTP required checkbox flagged ? Please...

Carlo Poggiarelli commented on Unity 11.5 local user to LDAP transition in IP Telephony 4 months ago

Hi , When you activate ldap sync , you still have manually added users there and you Can both...

Carlo Poggiarelli commented on CUBE - Accepts sip on multiple ports in IP Telephony 5 months ago

Hi,  For outgoing calls, you can work with diapeers and session target to send the invite to the...

Carlo Poggiarelli commented on Conversation between 2 CCME with internal extensions in IP Telephony 5 months ago

Hi, without specifying you use g729 codec... It depends on which codec you want to use  HTH...

Carlo Poggiarelli commented on Conversation between 2 CCME with internal extensions in IP Telephony 5 months ago

You are most welcome! Glad to help. Regards Carlo

Carlo Poggiarelli commented on Conversation between 2 CCME with internal extensions in IP Telephony 5 months ago

Hi, Just another thing on diapeer 10 you should add voice-class codec 1 and dtmf-relay rtp-nte. It...

Carlo Poggiarelli commented on Conversation between 2 CCME with internal extensions in IP Telephony 5 months ago

Hi, on dial-peer voice 10 apply translation peofile out call-cameroun Let me know  Regards Carlo

Carlo Poggiarelli commented on Conversation between 2 CCME with internal extensions in IP Telephony 5 months ago

Hi, with the configured translation, you should achieve it. can you please post you actual config...

Carlo Poggiarelli commented on Conversation between 2 CCME with internal extensions in IP Telephony 5 months ago

Hi, under voice translation-profile appel-cameroun you have translate calling 3 you should chage it...

Carlo Poggiarelli commented on Conversation between 2 CCME with internal extensions in IP Telephony 5 months ago

Hi, Another issue, The voice translation-profile appel-cameroun sholud be translate called 3  Not...

Carlo Poggiarelli commented on Conversation between 2 CCME with internal extensions in IP Telephony 5 months ago

Hi, Please ask the team to verify the incoming calling search space in the trunk configuration.....

Carlo Poggiarelli commented on Conversation between 2 CCME with internal extensions in IP Telephony 5 months ago

Hi, So it seems that on the other side they have a CUCM and not a CME. You have to ask them which...

Carlo Poggiarelli commented on Conversation between 2 CCME with internal extensions in IP Telephony 5 months ago

Hi, can you please activate a debug ccsip message , make a call and post the output? Please before...

Carlo Poggiarelli commented on Conversation between 2 CCME with internal extensions in IP Telephony 5 months ago

Hi,  Can you please post the actual config of both CUCME ? If you also can post an example of...

Carlo Poggiarelli commented on Conference Now in IP Telephony 6 months ago

Hi Spencer, What happens when you call Conference Now IVR from internal extensions? Did you check...

Carlo Poggiarelli commented on Can't establish link between subscriber and publisher in IP Telephony 6 months ago

Hi, On BE7K as well as on BE6K you have both preloaded VM and bootable IOSs available on the...

Carlo Poggiarelli commented on Can't establish link between subscriber and publisher in IP Telephony 6 months ago

Is the subscriber able to reach the First Node on all needed TCP ports or there is some kind of...

Carlo Poggiarelli commented on Can't establish link between subscriber and publisher in IP Telephony 6 months ago

Can you please post the complete output of the show status? Can you please do now a show network...

Carlo Poggiarelli commented on Can't establish link between subscriber and publisher in IP Telephony 6 months ago

Please reboot the first node and try to connect again the subscriber to the cluster. Please let...

Carlo Poggiarelli commented on Can't establish link between subscriber and publisher in IP Telephony 6 months ago

From the pub run  utils network ping usyong4208cm01 and see if it correctly resolves the hostname....

Carlo Poggiarelli commented on Can't establish link between subscriber and publisher in IP Telephony 6 months ago

Hi,   sorry again  I didn't sleep enough last night :) The hostname you should use is...

Carlo Poggiarelli commented on Restrict User Login to Unity Connection by Using Primary Line Only in IP Telephony 6 months ago

Hi William, Can you please run the remote port status monitoring tool while calling from both...

Carlo Poggiarelli commented on Can't establish link between subscriber and publisher in IP Telephony 6 months ago

Hi, did you  already add the subscriber to the server list? can you please post a screenshot of the...

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Discussion started 19
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