Carlo Poggiarelli

Member Since: Jan 08, 2003

English
Carlo Poggiarelli commented on Cisco Jabber MRA username or password incorrect in IP Telephony 2 months ago

Hi Abzal, can you please activate sip and network diagnostic log on expressway E and C , try to...

Carlo Poggiarelli commented on NEED URGENT HELP!!! Error On Cisco Unified Communication Manager. in IP Telephony 3 months ago

Hi Mohammad, Aman is correct (+5)! Regarding your customer's license the output you posted...

Carlo Poggiarelli commented on NEED URGENT HELP!!! Error On Cisco Unified Communication Manager. in IP Telephony 3 months ago

Hi Mohammad, all product SKUs you mentioned, are support contracts for already purchased licenses....

Carlo Poggiarelli commented on NEED URGENT HELP!!! Error On Cisco Unified Communication Manager. in IP Telephony 3 months ago

Hi Mohammad, no problem and sorry for my late :) Cal you please tell me the version of CUCM you are...

Carlo Poggiarelli commented on NEED URGENT HELP!!! Error On Cisco Unified Communication Manager. in IP Telephony 3 months ago

Hi Mohammad, can you please take a snapshot of "System" --> "Licensing" --> "License Usage...

Carlo Poggiarelli commented on Inquiry about User License ? in IP Telephony 3 months ago

From 8811 data sheet: The Cisco IP Phone 8811 requires an Enhanced User Connect License...

Carlo Poggiarelli commented on Inquiry about User License ? in IP Telephony 3 months ago

Hi, Yes is an additional license with the following feature: Enhanced license provides rights to: ...

Carlo Poggiarelli commented on Inquiry about User License ? in IP Telephony 3 months ago

Hi, UCM-11X-ENH-UCL is a 0 cost SKU that enables your customer to register the Enhanced UCL License...

Carlo Poggiarelli commented on @ PRI used for different Business Unit in IP Telephony 3 months ago

Correct Suresh,  In fact our friend is telling us that he's using a sip trunk between CUCM and VG...

Carlo Poggiarelli commented on @ PRI used for different Business Unit in IP Telephony 3 months ago

Hi, ****ON CUCM***** You can configure same outgoing route patterns but with a different partition...

Carlo Poggiarelli commented on CUCM 10.x - Issues with Hunt Pilot in IP Telephony 3 months ago

Hi Wilson,  With broadcast algorithm, after the Ring No Answer times out the call will follow the "...

Carlo Poggiarelli commented on CUCM 10.x - Issues with Hunt Pilot in IP Telephony 3 months ago

Hi Wilson, Do all phones on line group ring during those 25 seconds? If yes, after 25 seconds what...

Carlo Poggiarelli commented on CUCM 10.x - Issues with Hunt Pilot in IP Telephony 3 months ago

Hi Wilson, 12 secs should be about 3 ring which means that with a broadcast algorithm the behavior...

Carlo Poggiarelli commented on CUCM 10.x - Issues with Hunt Pilot in IP Telephony 3 months ago

Just would know which value you configured on RNA timer and on the max hunt timer . Thanks Regards...

Carlo Poggiarelli commented on CUCM 10.x - Issues with Hunt Pilot in IP Telephony 3 months ago

Hi Wilson, Can you please check the RNA timer on Line Group configuration ? Please let me know...

Carlo Poggiarelli commented on CUCM 10.x - Issues with Hunt Pilot in IP Telephony 3 months ago

Hi, what number the internal users dial to reach the hunt pilot? (public DDI or internal extension...

Carlo Poggiarelli commented on CFA on Device Profile to Translation Pattern not working when logged out in IP Telephony 3 months ago

Hi, Can you please check the css activation policy under call forward al on the directory number...

Carlo Poggiarelli commented on CFA on Device Profile to Translation Pattern not working when logged out in IP Telephony 3 months ago

Hi, Can you please add the call forward number on "Call Forward Unregistered" fields? Let me know...

Carlo Poggiarelli commented on How to SCCP phones pickup calls ringing on SIP phones in IP Telephony 3 months ago

Hi, Can you please post your full CME config? Thanks  Regards Carlo

Carlo Poggiarelli commented on How to SCCP phones pickup calls ringing on SIP phones in IP Telephony 3 months ago

Hi, On ephone-dn 3 add  pickup-call any-group go on telephony service and apply: create cnf-files...

Carlo Poggiarelli commented on Unity Voice message no where to be found in IP Telephony 4 months ago

Hi Luis, Can you try to login with user's web credential into  http://<Cisco Unity Connection...

Carlo Poggiarelli commented on Unity Voice message no where to be found in IP Telephony 4 months ago

Hi Luis, Can you please download port status remote monitor tool from the below link, run it and...

Carlo Poggiarelli commented on CIsco Unity Caller Issue. in Unified Communications Applications 4 months ago

Hi, On Unity Connection under System Settings --> Advanced --> Conversation ,  Search and...

Carlo Poggiarelli commented on differnce between Answer & Originate in IP Telephony 4 months ago

Hi Vijay, they are the calling "Answer" and called "Originate" parties HTH Regards Carlo

Carlo Poggiarelli commented on Cisco 7821 SIP Sign-in in IP Telephony 4 months ago

Hi Aly, The credentials the phone is asking you, is to login through Mobile Remote Access not to...

Carlo Poggiarelli commented on Cisco 7821 SIP Sign-in in IP Telephony 4 months ago

Hi, The phone is asking for credentials cause is not able to reach the CUCM . Please check the...

Carlo Poggiarelli commented on upgrading digital voice gateway router from 2801 to 2900 in IP Telephony 4 months ago

Correct, from 12 to 15 things are changed a little bit :) Here's a doc https://learningnetwork....

Carlo Poggiarelli commented on upgrading digital voice gateway router from 2801 to 2900 in IP Telephony 4 months ago

Hi, The IOS version is named Universal and contains all features a 2900 can support. You only need...

Carlo Poggiarelli commented on upgrading digital voice gateway router from 2801 to 2900 in IP Telephony 4 months ago

Hi, Correct.. but if you have a dialpeer with session target configured, your gateway will accept...

Carlo Poggiarelli commented on upgrading digital voice gateway router from 2801 to 2900 in IP Telephony 4 months ago

Hi,  As Suresh correctly stated, you can apply the 2800 configuration on your new 2900. You just...

Carlo Poggiarelli commented on Unity Voice message no where to be found in IP Telephony 4 months ago

Hi Luis, which version of UCNx are you running? Please let me know Regards Carlo

Carlo Poggiarelli commented on CUCM 11.X translation pattern in IP Telephony 4 months ago

Hi, To achieve what you are asking: - Create a time period and a time schedule accordingly with...

Carlo Poggiarelli commented on Problem to integrate CUCM 10.5 with UCCX 10.6 in IP Telephony 4 months ago

Yes...  Licenses contained on installation iso are totally unuseful for 10.6 cause they are for...

Carlo Poggiarelli commented on Problem to integrate CUCM 10.5 with UCCX 10.6 in IP Telephony 4 months ago

Hi Wilson, Can you try to go on www.cisco.com/go/license Select get other licenses--> Demo...

Carlo Poggiarelli commented on Problem to integrate CUCM 10.5 with UCCX 10.6 in IP Telephony 4 months ago

Hi Wilson,  It also happened to me once. Try to use a differet password that is not on linux...

Carlo Poggiarelli commented on Problem to integrate CUCM 10.5 with UCCX 10.6 in IP Telephony 4 months ago

Hi Wilson, did you add standard axl api access role to that user? Let me know Regards Carlo

Carlo Poggiarelli commented on CME Auto Attendent in IP Telephony 4 months ago

Correct Adnan, a tar file is a compressed file not an audio one. The new prompt should be .au and...

Carlo Poggiarelli commented on CME Auto Attendent in IP Telephony 4 months ago

Hi Adnan, let's assume that the file name of old prompt on your flash is welcome.au and the new...

Carlo Poggiarelli commented on CME Auto Attendent in IP Telephony 4 months ago

Please rename the old prompt file ad rename the new one with the original old prompt name and issue...

Carlo Poggiarelli commented on CME Auto Attendent in IP Telephony 4 months ago

Hi Adnan, Have you issued "audio-prompt load <audio filename> " to load the new prompt on...

Carlo Poggiarelli commented on cisco ip phone not avalable; CME, Voice VLAN and a Data VLAN - problem in IP Telephony 4 months ago

Hi Robert, Can take a screenshot of status messages of your IPC? Going on settings-->Status---...

Carlo Poggiarelli commented on cisco ip phone not avalable; CME, Voice VLAN and a Data VLAN - problem in IP Telephony 4 months ago

Hi Robert, glad that you solved your issue. For other issue, remove ip helper-address command from...

Carlo Poggiarelli commented on cisco ip phone not avalable; CME, Voice VLAN and a Data VLAN - problem in IP Telephony 4 months ago

Hi Robert, On first tftp put 192.168.16.2 not .6 Please let me know  Cheers Carlo

Carlo Poggiarelli commented on cisco ip phone not avalable; CME, Voice VLAN and a Data VLAN - problem in IP Telephony 4 months ago

Robert, Open ip communicator right click and select parameters   Select Network tab Take a...

Carlo Poggiarelli commented on cisco ip phone not avalable; CME, Voice VLAN and a Data VLAN - problem in IP Telephony 4 months ago

Robert, Thanks for the output. As screenshot I mean the IPC network parameters on windows machine....

Carlo Poggiarelli commented on cisco ip phone not avalable; CME, Voice VLAN and a Data VLAN - problem in IP Telephony 4 months ago

No worries Robert. Sorry for my delay on answering you. Can you please attach what follows: A...

Carlo Poggiarelli commented on cisco ip phone not avalable; CME, Voice VLAN and a Data VLAN - problem in IP Telephony 5 months ago

Ok. Please execute following commands in configuration mode on CUCME: logging buffered 4096 logging...

Carlo Poggiarelli commented on cisco ip phone not avalable; CME, Voice VLAN and a Data VLAN - problem in IP Telephony 5 months ago

Hi Robert, On IPC configure tftp address manually and see if it makes the difference  Please let...

Carlo Poggiarelli commented on CSD/CAD 8.5 compatibility with UCCX 10.6 in IP Telephony 5 months ago

Hi Luis, you are most welcome. Please rate useful posts and mark as answered the one the you think...

Carlo Poggiarelli commented on cisco ip phone not avalable; CME, Voice VLAN and a Data VLAN - problem in IP Telephony 5 months ago

Hi Robert, On dhcp pool Data, add option 150 ip 192.168.15.2 Reboot your PC and it should work ...

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Carlo Poggiarelli's Stats

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Discussion started 19
Answers marked as Correct 302
Endorsed 14
Content Rated 183