Carlo Poggiarelli

Member Since: Jan 08, 2003

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Carlo Poggiarelli's Activity on Cisco Support Community
Currently displaying 50 results

Carlo Poggiarelli has commented on UC540 Upload Speed Issue

3 days 9 hours ago
Hi.What kind of internet connection are you using?Can you post relevant...

Carlo Poggiarelli has commented on num2name SIP Trunk disconnect

4 days 3 hours ago
Hi. Application,Dial-peerVoice service Carlo 

Carlo Poggiarelli has commented on num2name SIP Trunk disconnect

4 days 3 hours ago
Hi.Can you please also attach your current VG config? Thanks Regards...

Carlo Poggiarelli has commented on Is SIP GW supported on MGCP?

4 days 9 hours ago
Hi.Because MGCP is used to "bind" physical interface of a Voice...

Carlo Poggiarelli has commented on CUCM Reject cause 41

1 week 1 day ago
Hi Marcel.Can you please also post your VG config? Thanks Regards...

Carlo Poggiarelli has commented on CUCM - VPN Phones Certificate

1 week 1 day ago
Hi Ayaz.IP phone can download the new cert from asa only if the old one is...

Carlo Poggiarelli has commented on SIP - Conference calls

1 week 2 days ago
Hi Pandi.Because the output is from a CUBE, as you know, it acts as both User...

Carlo Poggiarelli has commented on multiple users in unity connection to retrieve messages for other users in group.

1 week 3 days ago
Hi my friendI'm fine and hope you are doing good.You don't need  ...

Carlo Poggiarelli has commented on multiple users in unity connection to retrieve messages for other users in group.

1 week 3 days ago
Hi.You can create a CTI Route Point with an extension forwarded to Voicemail.-...

Carlo Poggiarelli has commented on Calls between CME and CUCM failed

1 week 3 days ago
Hi Ahmad.In your posted config, called extension 832 doesn't show.Can...

Carlo Poggiarelli has commented on num2name SIP Trunk disconnect

1 week 3 days ago
Hi.Can you please activate a debug voip application script, make a call and...

Carlo Poggiarelli has commented on SIP - Conference calls

1 week 4 days ago
Hi Pandi.Yes correct.Here is the output of a conference call between two remote...

Carlo Poggiarelli has commented on IP phone not able to register remote Call Manager

1 week 4 days ago
Hi Sivaguru,In addition to what Manish suggested (+5 M.), if you have two...

Carlo Poggiarelli has commented on Cisco phone 7945/7962, CME 10.5 and local directory problems

1 week 4 days ago
Hi Kamil.A downgrade from 9.4 to 9.1 could have that behaviour. Start...

Carlo Poggiarelli has commented on How to Configure Auto Attendance on C2911-CME-SRST/K9

1 week 6 days ago
Hi.Are you using a custom greeting?If so check if you have encoded it in the...

Carlo Poggiarelli has commented on How to Configure Auto Attendance on C2911-CME-SRST/K9

2 weeks 1 day ago
Hi.Glad to help.If you have further queries don't hesitate to post here....

Carlo Poggiarelli has commented on How to Configure Auto Attendance on C2911-CME-SRST/K9

2 weeks 1 day ago
Hi.As auto attendant solution you can use Basic Automatic Call Distribution...

Carlo Poggiarelli has commented on How to identify only SIP calls with "show active voice brief" command in voip gateway

2 weeks 2 days ago
Hi PandianFor a more readable output  you can add brief option to the...

Carlo Poggiarelli has commented on Cisco phone 7945/7962, CME 10.5 and local directory problems

2 weeks 2 days ago
Hi Kamil.Please activate a debug tftp packet while trying to downgrade 7945 and...

Carlo Poggiarelli has commented on Cisco phone 7945/7962, CME 10.5 and local directory problems

2 weeks 2 days ago
Hi Kamil.Try to remove :80 from the directory url and issue create cnf files...

Carlo Poggiarelli has commented on migrate cisco presence database to a new server

2 weeks 2 days ago
Hi.If you want to restore old message and log of previous db so yes import the...

Carlo Poggiarelli has commented on Cisco phone 7945/7962, CME 10.5 and local directory problems

2 weeks 2 days ago
Hi Kamil.Can you please attach your full running config?  Thanks...

Carlo Poggiarelli has commented on Configuring On-Hook Dialing in CUCM 8.5

2 weeks 2 days ago
Hi.Yes it makes difference.With sip firmware you have to press new call softkey...

Carlo Poggiarelli has commented on VWIC3-1MFT-T1/E1 showing Unregistered in CUCM 10.5

2 weeks 5 days ago
Hi.It's a common troubleshooting step to reload the route if e1 doesn't...

Carlo Poggiarelli has commented on VWIC3-1MFT-T1/E1 showing Unregistered in CUCM 10.5

2 weeks 5 days ago
Hi.Can you please post a screenshot of port configuration on cucm?Also try to...

Carlo Poggiarelli has commented on Wierd issue on Cisco supervisor desktop

1 month 1 week ago
Hi.Yes it could help.Also I suggest you to patch your CAD/CSD to the latest...

Carlo Poggiarelli has commented on Wierd issue on Cisco supervisor desktop

1 month 1 week ago
Hi.If you restart the CSD , does the agent show correctly?Which version of cad/...

Carlo Poggiarelli has commented on Jabber in Iphone 6+ one way audio

1 month 1 week ago
Hi Abeeb.You should check with your security team.Unsure that rtp traffic is...

Carlo Poggiarelli has commented on Jabber in Iphone 6+ one way audio

1 month 1 week ago
Hi Abeeb.Is your iPhone behind a firewall or nat?Are you using low bandwidth...

Carlo Poggiarelli has commented on Unable to login Cisco Phone agent

1 month 1 week ago
You are most welcome Abeeb.Glad that helped.  cheers  Carlo

Carlo Poggiarelli has commented on Unable to login Cisco Phone agent

1 month 1 week ago
Hi Abeeb.Sorry but I 'm not able to che the staus removing the correct...

Carlo Poggiarelli has commented on Unable to login Cisco Phone agent

1 month 1 week ago
HiHave you tried to write the username using upper case letters?Please let me...

Carlo Poggiarelli has commented on VWIC3-1MFT-T1/E1 showing Unregistered in CUCM 10.5

1 month 1 week ago
Hi.Your E1 Level 2 is not up (not multiple frame established) that's why is...

Carlo Poggiarelli has commented on Persistent chat Room--- can,t See option to Create New Chat Room

1 month 3 weeks ago
Hi Sushant.On IM Server, go to Messaging Menu and select "Group Chat And...

Carlo Poggiarelli has commented on Changes made on Call Manager are not being applied to the phones

1 month 3 weeks ago
 Ok.They seems to be 79XX model so the url is http://<ip address...

Carlo Poggiarelli has commented on Changing DNS on CUCM 8 without affecting license mac

1 month 3 weeks ago
Hi.To rehost license, you should browse www.cisco.com/go/license.Login with...

Carlo Poggiarelli has commented on Changes made on Call Manager are not being applied to the phones

1 month 3 weeks ago
Hi.Can you please post the output of http://<ipphone ip address>/status....

Carlo Poggiarelli has commented on Cisco ATA 187 - will unregister from CUCM 10.5

1 month 3 weeks ago
Hi.The issue seems to be with DHCP renew that ATA frequently does.The working...

Carlo Poggiarelli has commented on Changes made on Call Manager are not being applied to the phones

1 month 3 weeks ago
Hi.On one of your ip phones, check status messages to find if you have any...

Carlo Poggiarelli has commented on Cisco IP 7965 not receiving DHCP reply

1 month 4 weeks ago
Hi Can I ask you your full switch config?Even on PM if you don't want...

Carlo Poggiarelli has commented on H323 Gateway signaling calls does not disconnect.-h323 hungs calls

1 month 4 weeks ago
Hi Kemal.I the communication between VG and CUCM traversing a firewall?DO you...

Carlo Poggiarelli has commented on Speed dial service

1 month 4 weeks ago
Hi SaifWhat do you mean for speed dial service?On CUCM speed dial service is...

Carlo Poggiarelli has commented on Cisco IP 7965 not receiving DHCP reply

1 month 4 weeks ago
Hi.Please try to configure a trunk on that port: interface Gi1/0/...

Carlo Poggiarelli has commented on Cisco IP 7965 not receiving DHCP reply

1 month 4 weeks ago
Sorry I forgot to mention to remove dot1x config for that port. Thanks...

Carlo Poggiarelli has commented on Cisco IP 7965 not receiving DHCP reply

1 month 4 weeks ago
Hi.Please restore the original config on switch port with voice vlan.Plug in...

Carlo Poggiarelli has commented on Cisco IP 7965 not receiving DHCP reply

1 month 4 weeks ago
Hi.The reason of this behaviour is because vlan has been manually changed on...

Carlo Poggiarelli has commented on Jabber MRA, Login username and password incorrect

2 months 2 hours ago
Hi Deval.What kind of deployment of CUCM and IM&P are you running (...

Carlo Poggiarelli has commented on Cisco IP 7965 not receiving DHCP reply

2 months 4 hours ago
Hi.The cause of this could be cdp disabled globally can you issue a show cdp...

Carlo Poggiarelli has commented on Cisco IP 7965 not receiving DHCP reply

2 months 5 hours ago
Hi.Your switch is dropping the phone's mac most probably because of your...

Carlo Poggiarelli has commented on Jabber MRA, Login username and password incorrect

2 months 6 hours ago
Hi Deval.On both Expressway E and C please check on "Status" ---...

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Carlo Poggiarelli's Stats

Points2438
Discussion started 17
Answers marked as Correct 239
Endorsed 10
Content Rated 130