Carlo Poggiarelli

Member Since: Jan 08, 2003

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Carlo Poggiarelli's Activity on Cisco Support Community
Currently displaying 50 results

Carlo Poggiarelli has commented on NEED URGENT HELP!!! Error On Cisco Unified Communication Manager.

1 week 6 days ago
Hi Mohammad, Aman is correct (+5)! Regarding your customer's license the...

Carlo Poggiarelli has commented on NEED URGENT HELP!!! Error On Cisco Unified Communication Manager.

1 week 6 days ago
Hi Mohammad, all product SKUs you mentioned, are support contracts for already...

Carlo Poggiarelli has commented on NEED URGENT HELP!!! Error On Cisco Unified Communication Manager.

1 week 6 days ago
Hi Mohammad, no problem and sorry for my late :) Cal you please tell me the...

Carlo Poggiarelli has commented on NEED URGENT HELP!!! Error On Cisco Unified Communication Manager.

2 weeks 19 hours ago
Hi Mohammad, can you please take a snapshot of "System" --> "Licensing" --...

Carlo Poggiarelli has commented on Inquiry about User License ?

2 weeks 19 hours ago
From 8811 data sheet: The Cisco IP Phone 8811 requires an Enhanced User...

Carlo Poggiarelli has commented on Inquiry about User License ?

2 weeks 20 hours ago
Hi, Yes is an additional license with the following feature: Enhanced license...

Carlo Poggiarelli has commented on Inquiry about User License ?

2 weeks 20 hours ago
Hi, UCM-11X-ENH-UCL is a 0 cost SKU that enables your customer to register the...

Carlo Poggiarelli has commented on @ PRI used for different Business Unit

2 weeks 20 hours ago
Correct Suresh,  In fact our friend is telling us that he's using a sip...

Carlo Poggiarelli has commented on @ PRI used for different Business Unit

2 weeks 21 hours ago
Hi, ****ON CUCM***** You can configure same outgoing route patterns but...

Carlo Poggiarelli has commented on CUCM 10.x - Issues with Hunt Pilot

3 weeks 4 days ago
Hi Wilson,  With broadcast algorithm, after the Ring No Answer times out...

Carlo Poggiarelli has commented on CUCM 10.x - Issues with Hunt Pilot

3 weeks 4 days ago
Hi Wilson, Do all phones on line group ring during those 25 seconds? If yes,...

Carlo Poggiarelli has commented on CUCM 10.x - Issues with Hunt Pilot

3 weeks 4 days ago
Hi Wilson, 12 secs should be about 3 ring which means that with a broadcast...

Carlo Poggiarelli has commented on CUCM 10.x - Issues with Hunt Pilot

3 weeks 4 days ago
Just would know which value you configured on RNA timer and on the max hunt...

Carlo Poggiarelli has commented on CUCM 10.x - Issues with Hunt Pilot

3 weeks 4 days ago
Hi Wilson, Can you please check the RNA timer on Line Group configuration...

Carlo Poggiarelli has commented on CUCM 10.x - Issues with Hunt Pilot

3 weeks 4 days ago
Hi, what number the internal users dial to reach the hunt pilot? (public DDI...

Carlo Poggiarelli has commented on CFA on Device Profile to Translation Pattern not working when logged out

4 weeks 1 day ago
Hi, Can you please check the css activation policy under call forward al on...

Carlo Poggiarelli has commented on CFA on Device Profile to Translation Pattern not working when logged out

4 weeks 1 day ago
Hi, Can you please add the call forward number on "Call Forward Unregistered"...

Carlo Poggiarelli has commented on How to SCCP phones pickup calls ringing on SIP phones

4 weeks 1 day ago
Hi, Can you please post your full CME config? Thanks  Regards...

Carlo Poggiarelli has commented on How to SCCP phones pickup calls ringing on SIP phones

4 weeks 1 day ago
Hi, On ephone-dn 3 add  pickup-call any-group go on telephony service...

Carlo Poggiarelli has commented on Transfers and Conferencing

1 month 5 days ago
Hi David, Did you configure different device pool and different regions...

Carlo Poggiarelli has commented on Unity Voice message no where to be found

1 month 5 days ago
Hi Luis, Can you try to login with user's web credential into  http...

Carlo Poggiarelli has commented on Unity Voice message no where to be found

1 month 6 days ago
Hi Luis, Can you please download port status remote monitor tool from the...

Carlo Poggiarelli has commented on CIsco Unity Caller Issue.

1 month 6 days ago
Hi, On Unity Connection under System Settings --> Advanced -->...

Carlo Poggiarelli has commented on differnce between Answer & Originate

1 month 6 days ago
Hi Vijay, they are the calling "Answer" and called "Originate" parties...

Carlo Poggiarelli has commented on Cisco 7821 SIP Sign-in

1 month 6 days ago
Hi Aly, The credentials the phone is asking you, is to login through Mobile...

Carlo Poggiarelli has commented on Cisco 7821 SIP Sign-in

1 month 6 days ago
Hi, The phone is asking for credentials cause is not able to reach the CUCM...

Carlo Poggiarelli has commented on upgrading digital voice gateway router from 2801 to 2900

1 month 1 week ago
Correct, from 12 to 15 things are changed a little bit :) Here's a doc...

Carlo Poggiarelli has commented on upgrading digital voice gateway router from 2801 to 2900

1 month 1 week ago
Hi, The IOS version is named Universal and contains all features a 2900 can...

Carlo Poggiarelli has commented on upgrading digital voice gateway router from 2801 to 2900

1 month 1 week ago
Hi, Correct.. but if you have a dialpeer with session target configured, your...

Carlo Poggiarelli has commented on upgrading digital voice gateway router from 2801 to 2900

1 month 1 week ago
Hi,  As Suresh correctly stated, you can apply the 2800 configuration on...

Carlo Poggiarelli has commented on Unity Voice message no where to be found

1 month 1 week ago
Hi Luis, which version of UCNx are you running? Please let me know Regards...

Carlo Poggiarelli has commented on CUCM 11.X translation pattern

1 month 1 week ago
Hi, To achieve what you are asking: - Create a time period and a time...

Carlo Poggiarelli has commented on Problem to integrate CUCM 10.5 with UCCX 10.6

1 month 1 week ago
Yes...  Licenses contained on installation iso are totally unuseful for...

Carlo Poggiarelli has commented on Problem to integrate CUCM 10.5 with UCCX 10.6

1 month 1 week ago
Hi Wilson, Can you try to go on www.cisco.com/go/license Select get other...

Carlo Poggiarelli has commented on Problem to integrate CUCM 10.5 with UCCX 10.6

1 month 1 week ago
Hi Wilson,  It also happened to me once. Try to use a differet password...

Carlo Poggiarelli has commented on Problem to integrate CUCM 10.5 with UCCX 10.6

1 month 1 week ago
Hi Wilson, did you add standard axl api access role to that user? Let me know...

Carlo Poggiarelli has commented on CME Auto Attendent

1 month 3 weeks ago
Correct Adnan, a tar file is a compressed file not an audio one. The new...

Carlo Poggiarelli has commented on CME Auto Attendent

1 month 3 weeks ago
Hi Adnan, let's assume that the file name of old prompt on your flash is...

Carlo Poggiarelli has commented on CME Auto Attendent

1 month 3 weeks ago
Please rename the old prompt file ad rename the new one with the original old...

Carlo Poggiarelli has commented on CME Auto Attendent

1 month 3 weeks ago
Hi Adnan, Have you issued "audio-prompt load <audio filename> " to load...

Carlo Poggiarelli has commented on cisco ip phone not avalable; CME, Voice VLAN and a Data VLAN - problem

1 month 4 weeks ago
Hi Robert, Can take a screenshot of status messages of your IPC? Going on...

Carlo Poggiarelli has commented on cisco ip phone not avalable; CME, Voice VLAN and a Data VLAN - problem

1 month 4 weeks ago
Hi Robert, glad that you solved your issue. For other issue, remove ip helper...

Carlo Poggiarelli has commented on cisco ip phone not avalable; CME, Voice VLAN and a Data VLAN - problem

1 month 4 weeks ago
Hi Robert, On first tftp put 192.168.16.2 not .6 Please let me know...

Carlo Poggiarelli has commented on cisco ip phone not avalable; CME, Voice VLAN and a Data VLAN - problem

1 month 4 weeks ago
Robert, Open ip communicator right click and select parameters   Select...

Carlo Poggiarelli has commented on cisco ip phone not avalable; CME, Voice VLAN and a Data VLAN - problem

1 month 4 weeks ago
Robert, Thanks for the output. As screenshot I mean the IPC network...

Carlo Poggiarelli has commented on cisco ip phone not avalable; CME, Voice VLAN and a Data VLAN - problem

1 month 4 weeks ago
No worries Robert. Sorry for my delay on answering you. Can you please attach...

Carlo Poggiarelli has commented on cisco ip phone not avalable; CME, Voice VLAN and a Data VLAN - problem

2 months 1 week ago
Ok. Please execute following commands in configuration mode on CUCME: logging...

Carlo Poggiarelli has commented on cisco ip phone not avalable; CME, Voice VLAN and a Data VLAN - problem

2 months 1 week ago
Hi Robert, On IPC configure tftp address manually and see if it makes the...

Carlo Poggiarelli has commented on CSD/CAD 8.5 compatibility with UCCX 10.6

2 months 1 week ago
Hi Luis, you are most welcome. Please rate useful posts and mark as answered...

Carlo Poggiarelli has commented on cisco ip phone not avalable; CME, Voice VLAN and a Data VLAN - problem

2 months 1 week ago
Hi Robert, On dhcp pool Data, add option 150 ip 192.168.15.2 Reboot...

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Carlo Poggiarelli's Stats

Points3285
Discussion started 19
Answers marked as Correct 302
Endorsed 14
Content Rated 183