crisalex

Member Since: Feb 19, 2011

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crisalex commented on TMSXE Display Name and Subject in TelePresence 3 years ago

Not an TMSXE expert but looking at the available documentation I was not able to find a way how to...

crisalex commented on Password reset after upgrade to mcu v4.4_3.42 in TelePresence 3 years ago

We have openede CSCue55386 for this issue Regards , Cristian

crisalex commented on Cisco TelePresence Conference Director - SIP support in TelePresence 3 years ago

Well if I am not wrong, you can not choose when you add a new partcipant the call out protocol....

crisalex commented on 6000 MXP, and C60 over ASA 7.0 in TelePresence 3 years ago

HI Mahmoud, I have replied on the other identical topic Maybe you can delet/cancel this post...

crisalex commented on 6000 MXP-C60-ASA.7.0 in TelePresence 3 years ago

Hi Mahmoud,    Most likely a firewall inspection issue, probably not allowing 2 video channels from...

crisalex commented on SX 20 Grainy selfview in TelePresence 3 years ago

Hi Chris,      Can you by any chance attach a picture of the selfview image. If my understanding is...

crisalex commented on Password reset after upgrade to mcu v4.4_3.42 in TelePresence 3 years ago

HI Gert, I would be very much intrested to replicate this issue. Kindly asked if possible to send...

crisalex commented on MCU Rebooting in TelePresence 3 years ago

   In addition to that, if possible please make sure that you upload the diagnostic file as well...

crisalex commented on Password reset after upgrade to mcu v4.4_3.42 in TelePresence 3 years ago

Thanks Gert,       Not able to replicate this so far ( I have tried it on an 4505 unit ( I do not...

crisalex commented on Password reset after upgrade to mcu v4.4_3.42 in TelePresence 3 years ago

HI,      In order for to be able to reproduce it can you please let me know the previous sw version...

crisalex commented on Password reset after upgrade to mcu v4.4_3.42 in TelePresence 3 years ago

Hi, This should not happen under normal circumstances and I am also not aware of any bug opened for...

crisalex commented on Telepresence MXP 770/880/990 EOS in TelePresence 3 years ago

HI Leandro,     I would recommend getting in contact with the Cisco Key Account Manager in order to...

crisalex commented on MCU codecs in multi-vendor environment in TelePresence 3 years ago

HI , You should be on the safe side if you let all the audio/video codecs selected In the initial...

crisalex commented on Any specific configuration for dual stream to work? in TelePresence 3 years ago

Hi,Can you please develop a bit on this scenario ? I assume the [email protected] it's  jabber client...

crisalex commented on TelePresence infrastructure design in Collaboration 3 years ago

Hi Ali,      It will work with CTS1300 however you will have limitations, Also if you are planning...

crisalex commented on C60 Composite output disabled? in TelePresence 3 years ago

Hi, Please check the configuration of the codec Admin Manual, page 70 , Video Output Composite...

crisalex commented on Tandberg MXP3000 no video after first session in TelePresence 3 years ago

Hi, That sounds really interesting      I would suggest that you start with a basic set of logs +...

crisalex commented on TelePresence infrastructure design in Collaboration 3 years ago

Correct Cristian

crisalex commented on TelePresence infrastructure design in Collaboration 3 years ago

Dear Ali, On an MCU 4505 depending on how you set the "media ports" you will have the following...

crisalex commented on No Video between CCM E20 and GK H.323 device in TelePresence 3 years ago

Hi James,     Most likely this is an interworking issue ( since the E20 / C 40 ) are SIP registered...

crisalex commented on removing the automatic video port limitation on the 8710 for dynamic conferences in TelePresence 3 years ago

Hi David, This is something that should be checked at the CTMAN end. The api commands that can be...

crisalex commented on mse8710/exchange issues in TelePresence 3 years ago

David, If possible I would like to ask you to a open a TAC case for this issue as we'll need to...

crisalex commented on TelePresence infrastructure design in Collaboration 3 years ago

Dear Ali,I'm not 100% that I understand the full setup that you want to deploy , however if you are...

crisalex commented on Password on settings in TC3.5.2 in TelePresence 3 years ago

Hi, Please see the admin guide for the TC3 sw version : http://www.cisco.com/en/US/docs/...

crisalex commented on MCU issue. Preconfigured participant. in TelePresence 4 years ago

Great news,Let me know if you need updates on the bug progress Regards Cristian

crisalex commented on MCU issue. Preconfigured participant. in TelePresence 4 years ago

Hi Ole, That's an interesting one, I assumme you can reproduce this only with this single...

crisalex commented on TelePresence Server packet loss in TelePresence 4 years ago

Hi Justin, I can give a try to answer : As per the product specification  the TPS has the following...

crisalex commented on c 60 with CUCM 7.1.5 in TelePresence 4 years ago

HI Yasir, as Rafal already mentioned and as it\s also clearly stated in the TC5.1.4 rekease notes...

crisalex commented on Error message list of MCU and VCS in TelePresence 4 years ago

HI Kashimoto , When it comes to the MCU You can see a complete list of events that are captured on...

crisalex commented on How to invite to participants in a auto scheduled conference? in TelePresence 4 years ago

Hi Jinsung, I'm not sre if this is wat you are looking for , but since the E20 device does not have...

crisalex commented on MCU 4501 Autoattendant volume and language. in TelePresence 4 years ago

Hi , I have the original audio files. Please send me an e/mail at [email protected] and I'll...

crisalex commented on MCU 4501 Autoattendant volume and language. in TelePresence 4 years ago

Hi,     You can not adjust the volume of the auto attendand from the MCU web interface , however if...

crisalex commented on Cisco C40 Condec Camera - Focus to participant in TelePresence 4 years ago

Hi, If I'm not wrong the feature that you are looking for it's audio tracking. This is not an...

crisalex commented on 8420 MCU blades failing over in TelePresence 4 years ago

Hi Darren , I'm afraid that we'll need to open a TAC case for this and read through the TMS / MCU...

crisalex commented on ISDN Gateway 3200: Password protected auto attendant in TelePresence 4 years ago

Hi Juergen, Most likely a feature request is the way to go here I have created one for you...

crisalex commented on Cisco Video Conference (tandberg) with Adobe connect in TelePresence 4 years ago

Not an expert in this area at all but according to the adobe  connect features this should be...

crisalex commented on CTS not calling C series running Software TC5 in TelePresence 4 years ago

Hi, Can you notice any diference in term of C codec configuration after the upgrade? can I take a...

crisalex commented on Do MCU 5300 series support flexible port configuration? in TelePresence 4 years ago

Dear Tufan, If this is impacting your / customer  bussiness I would really recommend to address...

crisalex commented on Help Required (Codian ISDN 3240) in TelePresence 4 years ago

Agree, I think we should look into the full serial log to have a better understanding of what's...

crisalex commented on Do MCU 5300 series support flexible port configuration? in TelePresence 4 years ago

HI It will work in either one mode or the other one , you can not mix HD with SD mode. Regards...

crisalex commented on Help Required (Codian ISDN 3240) in TelePresence 4 years ago

HI Irfan,    It looks like we'll have to look into few logs to try to understand what's happening...

crisalex commented on Help Required (Codian ISDN 3240) in TelePresence 4 years ago

HI,    Did you managed to get this one fixed ?    If not please let me know and I can send you in a...

crisalex commented on ISDN GW and Telephony in TelePresence 4 years ago

Hi Martn, I can confirm Sagar point of view A ISDN to IP 384k video dial plan, it's basically...

crisalex commented on Audio issues (excessive jitter), EX90 to CTS in TelePresence 4 years ago

HI, It can be a complete different path What is your setup ? both CTS and EX registered directly...

crisalex commented on Cascade 2 MCU 4205 in TelePresence 4 years ago

Hi, As Olek already mentioned probaly it will be better if you can upgrade the exiting MCU....

crisalex commented on Adding audio bridge on a Telepresence Call using TelePresence Server. in TelePresence 4 years ago

I can confirm No license required for TPS upgrade Cristian

crisalex commented on Adding audio bridge on a Telepresence Call using TelePresence Server. in TelePresence 4 years ago

Hi. It's a new feature in 2.2 sw release ftp://ftp.tandberg.com/pub/software/mse_8000/...

crisalex commented on Adding audio bridge on a Telepresence Call using TelePresence Server. in TelePresence 4 years ago

HI,    You can test this from the TPS server web interface Conferences > Select an exiting...

crisalex commented on Adding audio bridge on a Telepresence Call using TelePresence Server. in TelePresence 4 years ago

HI, Let's start with some basics 1. what is the full call steup scenario ? Is this TPS 8710 ( sw...

crisalex commented on Cisco TelePresence Interoperability with Aethra endpoints in TelePresence 4 years ago

HI Mihail, Interesting one , however I really doubt that this is an MCU bug   no offense but I'd...

Bio

March 2011 - present :

Situation Manager & TAC Team Leader

October 2009 - March 2011:

Telepresence Support Engineer - CISCO

May 2006 – October 2009

Equipment implementation engineer










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