crisalex

Member Since: Feb 19, 2011

English
crisalex's Activity on Cisco Support Community
Currently displaying 50 results

crisalex has commented on TMSXE Display Name and Subject

2 years 2 months ago
Not an TMSXE expert but looking at the available documentation I was not able...

crisalex has commented on Password reset after upgrade to mcu v4.4_3.42

2 years 2 months ago
We have openede CSCue55386 for this issue Regards , Cristian

crisalex has commented on Cisco TelePresence Conference Director - SIP support

2 years 2 months ago
Well if I am not wrong, you can not choose when you add a new partcipant the...

crisalex has commented on 6000 MXP, and C60 over ASA 7.0

2 years 2 months ago
HI Mahmoud, I have replied on the other identical topic Maybe you can delet/...

crisalex has commented on 6000 MXP-C60-ASA.7.0

2 years 2 months ago
Hi Mahmoud,    Most likely a firewall inspection issue, probably not allowing 2...

crisalex has commented on SX 20 Grainy selfview

2 years 2 months ago
Hi Chris,      Can you by any chance attach a picture of the selfview image. If...

crisalex has commented on Password reset after upgrade to mcu v4.4_3.42

2 years 2 months ago
HI Gert, I would be very much intrested to replicate this issue. Kindly asked...

crisalex has commented on MCU Rebooting

2 years 2 months ago
   In addition to that, if possible please make sure that you upload the...

crisalex has commented on Password reset after upgrade to mcu v4.4_3.42

2 years 2 months ago
Thanks Gert,       Not able to replicate this so far ( I have tried it on an...

crisalex has commented on Password reset after upgrade to mcu v4.4_3.42

2 years 2 months ago
HI,      In order for to be able to reproduce it can you please let me know the...

crisalex has commented on Password reset after upgrade to mcu v4.4_3.42

2 years 2 months ago
Hi, This should not happen under normal circumstances and I am also not aware...

crisalex has commented on Telepresence MXP 770/880/990 EOS

2 years 2 months ago
HI Leandro,     I would recommend getting in contact with the Cisco Key Account...

crisalex has commented on MCU codecs in multi-vendor environment

2 years 2 months ago
HI , You should be on the safe side if you let all the audio/video codecs...

crisalex has commented on Any specific configuration for dual stream to work?

2 years 4 months ago
Hi,Can you please develop a bit on this scenario ? I assume the xxx@jabber.com...

crisalex has commented on TelePresence infrastructure design

2 years 5 months ago
Hi Ali,      It will work with CTS1300 however you will have limitations, Also...

crisalex has commented on C60 Composite output disabled?

2 years 5 months ago
Hi, Please check the configuration of the codec Admin Manual, page 70 , Video...

crisalex has commented on Tandberg MXP3000 no video after first session

2 years 5 months ago
Hi, That sounds really interesting      I would suggest that you start with a...

crisalex has commented on TelePresence infrastructure design

2 years 5 months ago
Correct Cristian

crisalex has commented on TelePresence infrastructure design

2 years 5 months ago
Dear Ali, On an MCU 4505 depending on how you set the "media ports" you will...

crisalex has commented on No Video between CCM E20 and GK H.323 device

2 years 5 months ago
Hi James,     Most likely this is an interworking issue ( since the E20 / C 40...

crisalex has commented on removing the automatic video port limitation on the 8710 for dynamic conferences

2 years 5 months ago
Hi David, This is something that should be checked at the CTMAN end. The api...

crisalex has commented on mse8710/exchange issues

2 years 5 months ago
David, If possible I would like to ask you to a open a TAC case for this issue...

crisalex has commented on TelePresence infrastructure design

2 years 5 months ago
Dear Ali,I'm not 100% that I understand the full setup that you want to deploy...

crisalex has commented on Password on settings in TC3.5.2

2 years 5 months ago
Hi, Please see the admin guide for the TC3 sw version : http://www.cisco.com/en...

crisalex has commented on MCU issue. Preconfigured participant.

2 years 6 months ago
Great news,Let me know if you need updates on the bug progress Regards Cristian

crisalex has commented on MCU issue. Preconfigured participant.

2 years 6 months ago
Hi Ole, That's an interesting one, I assumme you can reproduce this only with...

crisalex has commented on TelePresence Server packet loss

2 years 6 months ago
Hi Justin, I can give a try to answer : As per the product specification  the...

crisalex has commented on c 60 with CUCM 7.1.5

2 years 6 months ago
HI Yasir, as Rafal already mentioned and as it\s also clearly stated in the TC5...

crisalex has commented on Error message list of MCU and VCS

2 years 6 months ago
HI Kashimoto , When it comes to the MCU You can see a complete list of events...

crisalex has commented on How to invite to participants in a auto scheduled conference?

2 years 8 months ago
Hi Jinsung, I'm not sre if this is wat you are looking for , but since the E20...

crisalex has commented on MCU 4501 Autoattendant volume and language.

2 years 8 months ago
Hi , I have the original audio files. Please send me an e/mail at crisalex@...

crisalex has commented on MCU 4501 Autoattendant volume and language.

2 years 8 months ago
Hi,     You can not adjust the volume of the auto attendand from the MCU web...

crisalex has commented on Cisco C40 Condec Camera - Focus to participant

2 years 8 months ago
Hi, If I'm not wrong the feature that you are looking for it's audio tracking....

crisalex has commented on 8420 MCU blades failing over

2 years 10 months ago
Hi Darren , I'm afraid that we'll need to open a TAC case for this and read...

crisalex has commented on ISDN Gateway 3200: Password protected auto attendant

2 years 10 months ago
Hi Juergen, Most likely a feature request is the way to go here I have created...

crisalex has commented on Cisco Video Conference (tandberg) with Adobe connect

2 years 10 months ago
Not an expert in this area at all but according to the adobe  connect features...

crisalex has commented on CTS not calling C series running Software TC5

2 years 10 months ago
Hi, Can you notice any diference in term of C codec configuration after the...

crisalex has commented on CTS not calling C series running Software TC5

2 years 10 months ago
Hi, Can you notice any diference in term of C codec configuration after the...

crisalex has commented on Do MCU 5300 series support flexible port configuration?

3 years 2 weeks ago
Dear Tufan, If this is impacting your / customer  bussiness I would really...

crisalex has commented on Do MCU 5300 series support flexible port configuration?

3 years 2 weeks ago
Dear Tufan, If this is impacting your / customer  bussiness I would really...

crisalex has commented on Help Required (Codian ISDN 3240)

3 years 2 weeks ago
Agree, I think we should look into the full serial log to have a better...

crisalex has commented on Help Required (Codian ISDN 3240)

3 years 2 weeks ago
Agree, I think we should look into the full serial log to have a better...

crisalex has commented on Do MCU 5300 series support flexible port configuration?

3 years 2 weeks ago
HI It will work in either one mode or the other one , you can not mix HD with...

crisalex has commented on Do MCU 5300 series support flexible port configuration?

3 years 2 weeks ago
HI It will work in either one mode or the other one , you can not mix HD with...

crisalex has commented on Help Required (Codian ISDN 3240)

3 years 2 weeks ago
HI Irfan,    It looks like we'll have to look into few logs to try to...

crisalex has commented on Help Required (Codian ISDN 3240)

3 years 2 weeks ago
HI Irfan,    It looks like we'll have to look into few logs to try to...

crisalex has commented on Help Required (Codian ISDN 3240)

3 years 2 weeks ago
HI,    Did you managed to get this one fixed ?    If not please let me know and...

crisalex has commented on Help Required (Codian ISDN 3240)

3 years 2 weeks ago
HI,    Did you managed to get this one fixed ?    If not please let me know and...

crisalex has commented on ISDN GW and Telephony

3 years 2 weeks ago
Hi Martn, I can confirm Sagar point of view A ISDN to IP 384k video dial plan,...

crisalex has commented on ISDN GW and Telephony

3 years 2 weeks ago
Hi Martn, I can confirm Sagar point of view A ISDN to IP 384k video dial plan,...

Bio

March 2011 - present :

Situation Manager & TAC Team Leader

October 2009 - March 2011:

Telepresence Support Engineer - CISCO

May 2006 – October 2009

Equipment implementation engineer










crisalex's Stats

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Answers marked as Correct 4
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