danielwiebe

Member Since: Jul 28, 2010

English
danielwiebe's Activity on Cisco Support Community
Currently displaying 50 results

danielwiebe has commented on How can a manager monitor calls in a B-ACD que(s)?

3 years 1 month ago
Assuming the set has a spare line button create a DN and put it on that button...

danielwiebe has commented on How can a manager monitor calls in a B-ACD que(s)?

3 years 1 month ago
Assuming the set has a spare line button create a DN and put it on that button...

danielwiebe has commented on How can a manager monitor calls in a B-ACD que(s)?

3 years 1 month ago
A cheap easy way to go would be to add his set to the BACD and make the buton...

danielwiebe has commented on How can a manager monitor calls in a B-ACD que(s)?

3 years 1 month ago
A cheap easy way to go would be to add his set to the BACD and make the buton...

danielwiebe has commented on Pri Monitoring

3 years 1 month ago
For something like an ambulance station I'd suggest getting a PRI failover...

danielwiebe has commented on Pri Monitoring

3 years 1 month ago
For something like an ambulance station I'd suggest getting a PRI failover...

danielwiebe has commented on ACD calls with dead air

3 years 2 months ago
Will do.Does 8.6 have any fixes for BACD issues?

danielwiebe has commented on ACD calls with dead air

3 years 2 months ago
Will do.Does 8.6 have any fixes for BACD issues?

danielwiebe has commented on ACD calls with dead air

3 years 2 months ago
I haven't tried a reload yet.It's running 8.2

danielwiebe has commented on ACD calls with dead air

3 years 2 months ago
I haven't tried a reload yet.It's running 8.2

danielwiebe has created ACD calls with dead air

3 years 2 months ago
I've got a customer with a uc560 on pri. There are two main reception points...

danielwiebe has commented on How can I mimic a key system?

3 years 2 months ago
I had to laugh when I saw the subject. I've replaced quite a few nortel norstar...

danielwiebe has commented on How can I mimic a key system?

3 years 2 months ago
I had to laugh when I saw the subject. I've replaced quite a few nortel norstar...

danielwiebe has commented on Placing the UC560 in an existing Network

3 years 2 months ago
1) is it sufficient to just unplug the cable from the wan port to have it shut...

danielwiebe has commented on Placing the UC560 in an existing Network

3 years 2 months ago
1) is it sufficient to just unplug the cable from the wan port to have it shut...

danielwiebe has commented on UC560 configuring octo-line for a SPA525G

3 years 3 months ago
EricI've run into this a couple times in high usage environments. In order to...

danielwiebe has commented on UC560 configuring octo-line for a SPA525G

3 years 3 months ago
EricI've run into this a couple times in high usage environments. In order to...

danielwiebe has commented on Warranty question

3 years 3 months ago
Correrct you are. Seems kind of silly. If anyone from Cisco is reading this why...

danielwiebe has commented on Warranty question

3 years 3 months ago
Correrct you are. Seems kind of silly. If anyone from Cisco is reading this why...

danielwiebe has commented on Can you night service basic ACD on UC560

3 years 3 months ago
The answer is yes but not directly.In my example I had a customer whose main...

danielwiebe has commented on Can you night service basic ACD on UC560

3 years 3 months ago
The answer is yes but not directly.In my example I had a customer whose main...

danielwiebe has created Warranty question

3 years 3 months ago
I've done RMA's through the 1800 number for big stuff (uc320/560's) but I've...

danielwiebe has commented on B-ACD how can agent interrupt the queue to take a call?

3 years 3 months ago
Just so I'm clear. Are you saying you have agents logged in and available and...

danielwiebe has commented on B-ACD how can agent interrupt the queue to take a call?

3 years 3 months ago
Just so I'm clear. Are you saying you have agents logged in and available and...

danielwiebe has commented on 2.1.4(3) FXS Port Not Working

3 years 4 months ago
Yes the replacement was quick and easy. They overnighted the new box and I have...

danielwiebe has commented on 2.1.4(3) FXS Port Not Working

3 years 4 months ago
Yes the replacement was quick and easy. They overnighted the new box and I have...

danielwiebe has commented on QOS Issue?

3 years 4 months ago
Thanks Chris. I'm on the latest firmware for the switch. I'll try factory...

danielwiebe has commented on QOS Issue?

3 years 4 months ago
Thanks Chris. I'm on the latest firmware for the switch. I'll try factory...

danielwiebe has commented on QOS Issue?

3 years 4 months ago
Good question.Most of the time outside people can't hear the issue but it has...

danielwiebe has commented on QOS Issue?

3 years 4 months ago
Good question.Most of the time outside people can't hear the issue but it has...

danielwiebe has commented on QOS Issue?

3 years 4 months ago
Its a 4 line POTS rotary. Yes it happend internal and external.Thanks!

danielwiebe has commented on QOS Issue?

3 years 4 months ago
Its a 4 line POTS rotary. Yes it happend internal and external.Thanks!

danielwiebe has commented on 2.1.4(3) FXS Port Not Working

3 years 4 months ago
My uc320 has been RMA'd.  I went through a few steps to get there.I did all the...

danielwiebe has commented on 2.1.4(3) FXS Port Not Working

3 years 4 months ago
My uc320 has been RMA'd.  I went through a few steps to get there.I did all the...

danielwiebe has commented on 2.1.4(3) FXS Port Not Working

3 years 4 months ago
I had a similar issue and had to take it to CISCO TAC. Apparently files can get...

danielwiebe has commented on 2.1.4(3) FXS Port Not Working

3 years 4 months ago
I had a similar issue and had to take it to CISCO TAC. Apparently files can get...

danielwiebe has created QOS Issue?

3 years 4 months ago
Good morningI was hoping for some assistance on a possible QOS issue I'm having...

danielwiebe has commented on Analog/FXS cordless phone user guide

3 years 4 months ago
Cool thanks for finding it for me...... Dan

danielwiebe has commented on Analog/FXS cordless phone user guide

3 years 4 months ago
Cool thanks for finding it for me...... Dan

danielwiebe has commented on Analog/FXS cordless phone user guide

3 years 4 months ago
Yes that is what I'm looking for however it's a Panasonic cordless phone...

danielwiebe has commented on Analog/FXS cordless phone user guide

3 years 4 months ago
Yes that is what I'm looking for however it's a Panasonic cordless phone...

danielwiebe has created Analog/FXS cordless phone user guide

3 years 4 months ago
Like the title says I'm looking for a user guide for a customer who has a...

danielwiebe has commented on E1 problem

3 years 5 months ago
Is this a full E1?  ie 1 to 31 time slots? If not have you programmed that into...

danielwiebe has commented on E1 problem

3 years 5 months ago
Is this a full E1?  ie 1 to 31 time slots? If not have you programmed that into...

danielwiebe has commented on Do-Not-Disturb functionality with uc500.

3 years 6 months ago
Just a thought...Why not have users who do not want to be disturbed call...

danielwiebe has commented on UC560 8.1 external MOH issue

3 years 6 months ago
Just an FYI in case anyone else is having the same issue. Upgraded to 8.2 and...

danielwiebe has created UC560 8.1 external MOH issue

3 years 6 months ago
I've been looking around and so far had no luck finding an 8.1 bug for MOH.I've...

danielwiebe has commented on BACD busy prompt how do w change it or can we get it not to play?

3 years 6 months ago
I've done it before and it works fine. Like Steven said find the file it's...

danielwiebe has commented on UC express certified

3 years 7 months ago
Great thanks for the info....I suppose I'll have to get going on more...

danielwiebe has created UC express certified

3 years 7 months ago
In  a recent post someone said Cisco won't support CLI changes to UC systems ...

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danielwiebe's Stats

Points35
Discussion started 13
Answers marked as Correct 5
Endorsed 0
Content Rated 6