danielwiebe

Member Since: Jul 28, 2010

English
danielwiebe's Activity on Cisco Support Community
Currently displaying 50 results

danielwiebe has commented on How can a manager monitor calls in a B-ACD que(s)?

2 years 9 months ago
Assuming the set has a spare line button create a DN and put it on that button...

danielwiebe has commented on How can a manager monitor calls in a B-ACD que(s)?

2 years 9 months ago
Assuming the set has a spare line button create a DN and put it on that button...

danielwiebe has commented on How can a manager monitor calls in a B-ACD que(s)?

2 years 9 months ago
A cheap easy way to go would be to add his set to the BACD and make the buton...

danielwiebe has commented on How can a manager monitor calls in a B-ACD que(s)?

2 years 9 months ago
A cheap easy way to go would be to add his set to the BACD and make the buton...

danielwiebe has commented on Pri Monitoring

2 years 9 months ago
For something like an ambulance station I'd suggest getting a PRI failover...

danielwiebe has commented on Pri Monitoring

2 years 9 months ago
For something like an ambulance station I'd suggest getting a PRI failover...

danielwiebe has commented on ACD calls with dead air

2 years 10 months ago
Will do.Does 8.6 have any fixes for BACD issues?

danielwiebe has commented on ACD calls with dead air

2 years 10 months ago
Will do.Does 8.6 have any fixes for BACD issues?

danielwiebe has commented on ACD calls with dead air

2 years 10 months ago
I haven't tried a reload yet.It's running 8.2

danielwiebe has commented on ACD calls with dead air

2 years 10 months ago
I haven't tried a reload yet.It's running 8.2

danielwiebe has created ACD calls with dead air

2 years 10 months ago
I've got a customer with a uc560 on pri. There are two main reception points...

danielwiebe has commented on How can I mimic a key system?

2 years 10 months ago
I had to laugh when I saw the subject. I've replaced quite a few nortel norstar...

danielwiebe has commented on How can I mimic a key system?

2 years 10 months ago
I had to laugh when I saw the subject. I've replaced quite a few nortel norstar...

danielwiebe has commented on Placing the UC560 in an existing Network

2 years 11 months ago
1) is it sufficient to just unplug the cable from the wan port to have it shut...

danielwiebe has commented on Placing the UC560 in an existing Network

2 years 11 months ago
1) is it sufficient to just unplug the cable from the wan port to have it shut...

danielwiebe has commented on UC560 configuring octo-line for a SPA525G

2 years 11 months ago
EricI've run into this a couple times in high usage environments. In order to...

danielwiebe has commented on UC560 configuring octo-line for a SPA525G

2 years 11 months ago
EricI've run into this a couple times in high usage environments. In order to...

danielwiebe has commented on Warranty question

2 years 11 months ago
Correrct you are. Seems kind of silly. If anyone from Cisco is reading this why...

danielwiebe has commented on Warranty question

2 years 11 months ago
Correrct you are. Seems kind of silly. If anyone from Cisco is reading this why...

danielwiebe has commented on Can you night service basic ACD on UC560

2 years 11 months ago
The answer is yes but not directly.In my example I had a customer whose main...

danielwiebe has commented on Can you night service basic ACD on UC560

2 years 11 months ago
The answer is yes but not directly.In my example I had a customer whose main...

danielwiebe has created Warranty question

2 years 11 months ago
I've done RMA's through the 1800 number for big stuff (uc320/560's) but I've...

danielwiebe has commented on B-ACD how can agent interrupt the queue to take a call?

2 years 11 months ago
Just so I'm clear. Are you saying you have agents logged in and available and...

danielwiebe has commented on B-ACD how can agent interrupt the queue to take a call?

2 years 11 months ago
Just so I'm clear. Are you saying you have agents logged in and available and...

danielwiebe has commented on 2.1.4(3) FXS Port Not Working

3 years 2 days ago
Yes the replacement was quick and easy. They overnighted the new box and I have...

danielwiebe has commented on 2.1.4(3) FXS Port Not Working

3 years 2 days ago
Yes the replacement was quick and easy. They overnighted the new box and I have...

danielwiebe has commented on QOS Issue?

3 years 3 days ago
Thanks Chris. I'm on the latest firmware for the switch. I'll try factory...

danielwiebe has commented on QOS Issue?

3 years 3 days ago
Thanks Chris. I'm on the latest firmware for the switch. I'll try factory...

danielwiebe has commented on QOS Issue?

3 years 3 days ago
Good question.Most of the time outside people can't hear the issue but it has...

danielwiebe has commented on QOS Issue?

3 years 3 days ago
Good question.Most of the time outside people can't hear the issue but it has...

danielwiebe has commented on QOS Issue?

3 years 3 days ago
Its a 4 line POTS rotary. Yes it happend internal and external.Thanks!

danielwiebe has commented on QOS Issue?

3 years 3 days ago
Its a 4 line POTS rotary. Yes it happend internal and external.Thanks!

danielwiebe has commented on 2.1.4(3) FXS Port Not Working

3 years 3 days ago
My uc320 has been RMA'd.  I went through a few steps to get there.I did all the...

danielwiebe has commented on 2.1.4(3) FXS Port Not Working

3 years 3 days ago
My uc320 has been RMA'd.  I went through a few steps to get there.I did all the...

danielwiebe has commented on 2.1.4(3) FXS Port Not Working

3 years 4 days ago
I had a similar issue and had to take it to CISCO TAC. Apparently files can get...

danielwiebe has commented on 2.1.4(3) FXS Port Not Working

3 years 4 days ago
I had a similar issue and had to take it to CISCO TAC. Apparently files can get...

danielwiebe has created QOS Issue?

3 years 4 days ago
Good morningI was hoping for some assistance on a possible QOS issue I'm having...

danielwiebe has commented on Analog/FXS cordless phone user guide

3 years 3 weeks ago
Cool thanks for finding it for me...... Dan

danielwiebe has commented on Analog/FXS cordless phone user guide

3 years 3 weeks ago
Cool thanks for finding it for me...... Dan

danielwiebe has commented on Analog/FXS cordless phone user guide

3 years 3 weeks ago
Yes that is what I'm looking for however it's a Panasonic cordless phone...

danielwiebe has commented on Analog/FXS cordless phone user guide

3 years 3 weeks ago
Yes that is what I'm looking for however it's a Panasonic cordless phone...

danielwiebe has created Analog/FXS cordless phone user guide

3 years 3 weeks ago
Like the title says I'm looking for a user guide for a customer who has a...

danielwiebe has commented on E1 problem

3 years 1 month ago
Is this a full E1?  ie 1 to 31 time slots? If not have you programmed that into...

danielwiebe has commented on E1 problem

3 years 1 month ago
Is this a full E1?  ie 1 to 31 time slots? If not have you programmed that into...

danielwiebe has commented on Do-Not-Disturb functionality with uc500.

3 years 1 month ago
Just a thought...Why not have users who do not want to be disturbed call...

danielwiebe has commented on UC560 8.1 external MOH issue

3 years 2 months ago
Just an FYI in case anyone else is having the same issue. Upgraded to 8.2 and...

danielwiebe has created UC560 8.1 external MOH issue

3 years 2 months ago
I've been looking around and so far had no luck finding an 8.1 bug for MOH.I've...

danielwiebe has commented on BACD busy prompt how do w change it or can we get it not to play?

3 years 2 months ago
I've done it before and it works fine. Like Steven said find the file it's...

danielwiebe has commented on UC express certified

3 years 2 months ago
Great thanks for the info....I suppose I'll have to get going on more...

danielwiebe has created UC express certified

3 years 2 months ago
In  a recent post someone said Cisco won't support CLI changes to UC systems ...

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danielwiebe's Stats

Points35
Discussion started 13
Answers marked as Correct 5
Endorsed 0
Content Rated 6