davidblair

Member Since: Jul 02, 2004

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davidblair commented on Anyone using 8811 phones with CCX? in Contact Center 1 year ago

I questioned that too, but I saw that the documents were updated earlier in the month. Welp, we'll...

davidblair commented on CCX 8.5 Agent Login Issue in Contact Center 4 years ago

Martin, here's the link to the compatibility guides:http://www.cisco.com/en/US/partner/products/sw/...

davidblair commented on CCX 8.5.1 su3 - Record / Monitor Error in Contact Center 4 years ago

Unfortunately, I haven't. The customer originally posted that things were working, then later said...

davidblair commented on Agent goes not ready after non-acd transfer in Contact Center 5 years ago

Ours was a little different. We don't have any shared lines so I had to open a TAC case.TAC matched...

davidblair commented on Agent goes not ready after non-acd transfer in Contact Center 5 years ago

Same scenario here but with only one agent.Non-ACD call was received because someone "call...

davidblair commented on CCX 8.5 su2 - "Login failed due to a connection error with your phone and JTAPI or Unified CM" in Contact Center 5 years ago

@DavidC - We have the crit patch applied. And yeah, I have other customers where I had to apply...

davidblair commented on UCCX 8.0 integration with CUPS 8.5 error in Contact Center 5 years ago

I actually opened a TAC case on it this morning. What I didn't realize was the incoming and...

davidblair commented on CCX 8.5 Agent Login Issue in Contact Center 5 years ago

Matty, the issue my customer is having appears to be related to the email file size.Here's a...

davidblair commented on CCX 8.5 Agent Login Issue in Contact Center 5 years ago

I'll keep you informed.DB

davidblair commented on CCX 8.5 Agent Login Issue in Contact Center 5 years ago

You've got my sympathy, Matty. You truly do.You hit the nail on the head. With any existing...

davidblair commented on UCCX 8.0 integration with CUPS 8.5 error in Contact Center 5 years ago

Elias, did you ever get this resolved? I have a customer that is running CCX 8.5.1su2 against a...

davidblair commented on CCX 8.5 HA VOIP Monitor Subsystem Partial or OOS in Contact Center 5 years ago

As an update, before going live we forced the primary to fail to make sure failover to secondary...

davidblair commented on CCX 8.5 HA VOIP Monitor Subsystem Partial or OOS in Contact Center 5 years ago

It appears the RecMon patch fixed the issue. I'll probably know for sure in the next week.I asked...

davidblair commented on CCX 8.5 HA VOIP Monitor Subsystem Partial or OOS in Contact Center 5 years ago

You know, I looked at the release notes and didn't see anything related to LDAP on there (or email...

davidblair commented on CCX 8.5 HA VOIP Monitor Subsystem Partial or OOS in Contact Center 5 years ago

Yeah, I stumbled across that one earlier in my search. About the only thing I haven't done is...

davidblair commented on CCX 8.5 Agent Login Issue in Contact Center 5 years ago

Shared line.The extension was used across both the desk phone and an IP Communicator that the agent...

davidblair commented on CCX 8.5 Agent Login Issue in Contact Center 5 years ago

Why yes.Call Manager is at version 8.0.3.10000-8 which shows up on the compat chart as a match for...

davidblair commented on CDR 4.1 - error 25 when attempting CDR Dump in IP Telephony 7 years ago

Apparently I'm running into this error:http://tools.cisco.com/Support/BugToolKit/search/...

davidblair commented on CDR 4.1 - error 25 when attempting CDR Dump in IP Telephony 7 years ago

Hmm, I'm not getting the error message from the first article.I tried the second, made sure my user...

davidblair commented on Extension Mobility in Unified Communications Applications 8 years ago

Alright. Here's what we had to do to get it working:For every device that will be running extension...

davidblair commented on Extension Mobility in Unified Communications Applications 8 years ago

I'm having the same problem Shaun. We just upgraded to CM6 and I'm getting the device does not...

davidblair commented on axl problem ccm5 in Other Collaboration, Voice, and Video Subjects 9 years ago

I'll throw in my praise as well...good job Aaron!I was able to get it working against our CCM 5.1.2...

davidblair commented on Cisco Unified Application Designer 2.4 in Other Collaboration, Voice, and Video Subjects 10 years ago

Fast response!Okay, I've read through a bunch of the threads on the Yahoo Group. It sounds like...

davidblair commented on Forcing a phone background image to phones in Other Collaboration, Voice, and Video Subjects 10 years ago

I wanted to add, on the CallManager, make sure you reset your TFTP service or the phones will never...

davidblair commented on Send jsp error in Other Collaboration, Voice, and Video Subjects 10 years ago

Have you tried without the http:// part at the beginning?You've probably tried this already but...

davidblair commented on CAD with IE7 ? in Contact Center 10 years ago

Wow. So does that mean CAD won't work on systems running Windows Vista? I like the bug report...it'...

davidblair commented on RTP stream to 7920 phone in Other Collaboration, Voice, and Video Subjects 10 years ago

Pshh...nevermind. I updated the firmware this morning from 3.0 to 3.01 and it works now.Curiously,...

davidblair commented on User Authentication - is there a better way? in Other Collaboration, Voice, and Video Subjects 10 years ago

"and you're relying on a component that you potentially don't need"Exactly!The concept of the app...

davidblair commented on IPCC Express 4.0(3) JTAPI Trigger could not create Route Point in Contact Center 10 years ago

I'm running into this same problem, Michael!We have a 3.5 server and a 4.0 server, and when I...

davidblair commented on CRS 4.0x - Secondary Superviser Recording / Monitoring?? in Contact Center 10 years ago

But does that just apply to the Primary Supervisor of the group or can the Secondary Supervisors...

davidblair commented on BUG: 39-character limit on Enterprise Data (CRS 4.0.x) in Contact Center 10 years ago

I don't think that's the bug...but then again, there's not much information on the bug report you...

davidblair commented on BUG: 39-character limit on Enterprise Data (CRS 4.0.x) in Contact Center 10 years ago

The TAC Engineer was unable (unwilling?) to tell me whether the issue is a known bug or not.He said...

davidblair commented on com.cisco.jtapi.InvalidStateExceptionImpl w/ 7941 in Other Collaboration, Voice, and Video Subjects 10 years ago

Well, let's see...what am I doing...The program is a simple Text Messaging app that also allows...

davidblair commented on com.cisco.jtapi.InvalidStateExceptionImpl w/ 7941 in Other Collaboration, Voice, and Video Subjects 10 years ago

Well, the Call Listener was a good thought but it actually stopped my CiscoIPPhoneText object from...

davidblair commented on CiscoTerminal.sendData + 7912 + CCM4.0 + RTPMRx = BOOM! in Other Collaboration, Voice, and Video Subjects 11 years ago

Easy enough Stephan, the jtapi version of my paging app is replacing my older version that used...

davidblair commented on CiscoTerminal.sendData + 7912 + CCM4.0 + RTPMRx = BOOM! in Other Collaboration, Voice, and Video Subjects 11 years ago

com.cisco.jtapi.PlatformExceptionImpl: CCNException not handled:com.cisco.cti.client.CCNException:...

davidblair commented on Exception:java.net.ConnectException: Connection refused: connect in Other Collaboration, Voice, and Video Subjects 11 years ago

How close apart are the two requests? 16 minutes by the log...so no race condition or security...

davidblair commented on disable whisper in multicast to phones in Other Collaboration, Voice, and Video Subjects 11 years ago

Happy ending to the story, with exception handling:On average the last of the 81 phones is coming...

davidblair commented on disable whisper in multicast to phones in Other Collaboration, Voice, and Video Subjects 12 years ago

"In any case, the call to getInputStream may be blocking until it receives the response"Ahh! Good...

davidblair commented on disable whisper in multicast to phones in Other Collaboration, Voice, and Video Subjects 12 years ago

Whoops...I wish I would've read Ian's response more carefully last week...here's my saga so far:Our...

davidblair commented on disable whisper in multicast to phones in Other Collaboration, Voice, and Video Subjects 12 years ago

Dang...that's a good method...and it would've worked beautifully for this last install because they...

davidblair commented on disable whisper in multicast to phones in Other Collaboration, Voice, and Video Subjects 12 years ago

Well, we found a work around here, thought I would post it in case anyone else needs it:Before...

davidblair commented on PNG Image on 7970 or IP Communicator in Other Collaboration, Voice, and Video Subjects 12 years ago

Everything looks right...have you tried the xml pointing to a location of a static png file?Let me...

davidblair commented on push2phone JSP in Other Collaboration, Voice, and Video Subjects 12 years ago

Error 4 is an Authentication Error...I had a similar problem where everything looked like it sent...

davidblair commented on Push2Phone in Cisco 7912G in Other Collaboration, Voice, and Video Subjects 12 years ago

I tried entering this message before but the forum script crashed on me...We just recently upgraded...

davidblair commented on Push2Phone in Cisco 7912G in Other Collaboration, Voice, and Video Subjects 12 years ago

Right around line 28, 29 of your devicelistx.asp file you can add these lines to add to your...

davidblair commented on 7905s and devicelistx in Other Collaboration, Voice, and Video Subjects 12 years ago

Good thought Stephan...I didn't even realize how out of date our phone load was...I updated to 4.00...

davidblair commented on 7905s and devicelistx in Other Collaboration, Voice, and Video Subjects 12 years ago

1.02.02(031217b)DB

davidblair commented on Push to IP Communicator in Other Collaboration, Voice, and Video Subjects 12 years ago

Just yesterday we successfully sent a text message to an IP Communicator.Our CCM is 3.3 if that...

davidblair commented on G.711 streamer example in Other Collaboration, Voice, and Video Subjects 12 years ago

"actually, there's something rather important: port numbers. The older generation phones support a...

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