david_legrand

Member Since: Nov 18, 2015

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david_legrand commented on Logger Service keeps shutting down and restarting in Contact Center 1 week ago

Hi all, I faced the same in my lab. I fixed the issue by synchronizing sideA on itself and purging...

david_legrand commented on UCCE 11.5 coresident deployment Cisco Unified Intelligence Center with Live Data and IdS in Contact Center 2 weeks ago

Hello Geoff, I faced the same, I fixed it following your instructions David

david_legrand commented on ICM Internet Script Editor Errors in Contact Center 3 months ago

Hello, I am facing the same (PCCE 11.5). It works if I run Internet Script Editor with the account...

david_legrand commented on UCCX Chat Transcript / History in Contact Center 7 months ago

Heelo Deepak, I made a test with API, it works like a charm. Thanks for that. David

david_legrand commented on UCCX Chat Transcript / History in Contact Center 7 months ago

Hello Gerry, Have you found a solution for that, I have the same request. David

david_legrand commented on How to find if, and how many, agents or logged in to answer web chat request in Contact Center 7 months ago

Hello, I have exactly the same request. I would like enbaling chat icon on the website only if...

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