david.macias

Member Since: Nov 04, 2005

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david.macias's Activity on Cisco Support Community
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david.macias has commented on Device Target vs. Agent Targeting Rules 18 hours 41 min ago
ATRs are the best!  I think they came in on 7.5x, I've not seen a...

Bio

Been in the Cisco contact center space since 2004. Started out doing support for various call center customers and moved on to the consulting piece. Have been doing the design, deploy, test, fix, and cut ever since.










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