David Graham

Member Since: Jun 20, 2005

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David Graham's Activity on Cisco Support Community
Currently displaying 14 results

David Graham has commented on Recording step in UCCX 10.5 CAD

4 months 1 day ago
That is really really cool to know. I did not look much into ...

David Graham has commented on Recording step in UCCX 10.5 CAD

4 months 1 day ago
Deepak - as always, thanks for the response. Glad to hear it should work....

David Graham has created Recording step in UCCX 10.5 CAD

4 months 3 days ago
With our CAD 8.5 setup, we have the recording step set so that when a call...

David Graham has commented on UCCX upgraded from 8.5 to 10.6.1 SU1 - cannot get finesse desktop to load

4 months 3 weeks ago
That is perfect. The doc I had did not have the port number. I had tried...

David Graham has commented on Cisco CAD not working with Windows 10

4 months 3 weeks ago
I had the same issue on v8.5.1. I had to change the Installer to run as...

David Graham has created UCCX upgraded from 8.5 to 10.6.1 SU1 - cannot get finesse desktop to load

4 months 3 weeks ago
I have upgraded my dev system from CUCM (HA) 8.5 to 10.5 and UCCX (HA) from 8.5...

David Graham has commented on Issue Upgrading UCCX 8.5 SU4 to 10.6.1 - No valid Upgrade Options found

5 months 4 days ago
Thank you so much. That was the answer. I just passed that a couple times. The...

David Graham has created Issue Upgrading UCCX 8.5 SU4 to 10.6.1 - No valid Upgrade Options found

5 months 5 days ago
Last week I upgraded my test lab environment from UCCX 8.5 SU2 to 8.5 SU4. This...

David Graham has commented on Is a new license needed to go from 8.5.1 SU2 to 8.5.1 SU4?

6 months 18 hours ago
Great. That is my expectation, also. I have the case open with TAC and will...

David Graham has commented on Is a new license needed to go from 8.5.1 SU2 to 8.5.1 SU4?

6 months 18 hours ago
We do have a full maintenance contract. ESW is paid up and all. I have used PUT...

David Graham has created Is a new license needed to go from 8.5.1 SU2 to 8.5.1 SU4?

6 months 20 hours ago
I am going to be upgrading my UCCX system (HA version) from 8.5.1 SU2 to 8.5.1...

David Graham has commented on Quick question on how Select Resource works

7 months 4 weeks ago
Thanks much! I see it now. I was looking at the Connect command and did not see...

David Graham has created Quick question on how Select Resource works

7 months 4 weeks ago
In UCCX 8.5 we have our scripts for the queues. I was aksed by one of the...

David Graham has created Forwarding external inbound calls to a cell phone shows wrong country

8 months 2 weeks ago
I have an interesting issue which I am trying to work around. Our setup is the...

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