David Hailey

Member Since: Mar 01, 2005

English
David Hailey's Activity on Cisco Support Community
Currently displaying 50 results

David Hailey has commented on Does g711ulaw uses only 160 bytes?

3 months 3 weeks ago
The bit rate is 64Kbps, the voice payload is 160 Bytes. See http://...

David Hailey has commented on Contact Center Upgrade SKU

3 months 4 weeks ago
If your customer has an existing support contract for UCCX, then they would...

David Hailey has commented on Cisco Jabber Client for Linux

3 months 4 weeks ago
Mike,The larger body of use case and development for Jabber has centered on...

David Hailey has commented on upgrade CUCM 8.5 to 10.5 using PCD simple migration

11 months 1 week ago
Correct - no impact to the Subscriber until you proceed with the upgrade....

David Hailey has commented on Device Pool - How many devices are supported for each Device Pool?

1 year 1 week ago
I've never seen anyone limit the number of devices in a device pool;...

David Hailey has commented on Dial-Peers on the router vs the CUCM Publisher

1 year 1 week ago
First, the route pattern in CUCM simply routes the call to the gateway and...

David Hailey has commented on How to manage extensions on a sidecar

1 year 1 week ago
Unfortunately, there isn't a tool that is going to automate updating and...

David Hailey has commented on External voice mail in UN 9.1

1 year 1 week ago
If I understand your description of issue, it sounds as if you have a one-way...

David Hailey has commented on Best practice RAID configuration for UCS C260 M2 for Unified Communications?

1 year 1 week ago
The RAID setup depends a bit on your specific configuration; however, there is...

David Hailey has commented on CUCM BoQ for 250 users

1 year 1 week ago
You need to look at not only how many users but also the features that are...

David Hailey has commented on Unity Connection - A subquery has returned not exactly one row.

1 year 2 weeks ago
Definitely sounds like a database issue that may be caused by a bad host file/...

David Hailey has commented on Hosted Voip for Small Business

1 year 1 month ago
No problem - I believe their UC service offering is called MaxxPoint...has a...

David Hailey has commented on Hosted Voip for Small Business

1 year 1 month ago
Take a look at West IP - http://westipc.com/Hailey

David Hailey has commented on MGCP Gateway instead of H323

1 year 1 month ago
It's not really a matter of "supporting" MGCP or not...it's a...

David Hailey has commented on How to test Cisco Webex Meeting Server High Availability ? can someone share best practice ?

1 year 1 month ago
There isn't a predefined acceptance test for CWMS.  However, I have...

David Hailey has commented on MGCP Gateway instead of H323

1 year 1 month ago
My colleague Bill's blog as noted above is worth the read.  You will...

David Hailey has commented on Cisco callmanager ver 8x

1 year 1 month ago
You could do either - the premise would be the same.  You would use...

David Hailey has commented on Cisco webex meeting place server

1 year 1 month ago
This isn't really a forum for verifying the accuracy of a BoM.  I...

David Hailey has commented on Cisco callmanager ver 8x

1 year 1 month ago
So you have a multi-tenant dial plan and do 4-digit abbreviated dialing at the...

David Hailey has commented on CUCM - Unkown partyforwarding to our DID

1 year 1 month ago
On the PSTN gateway (assuming you are running H323 or SIP), then you can use an...

David Hailey has commented on Cisco callmanager ver 8x

1 year 1 month ago
Essentially you want to implement an abbreviated dialing solution within the...

David Hailey has commented on Cisco webex meeting place server

1 year 1 month ago
The end of sale date for MeetingPlace was just this past week...see http...

David Hailey has commented on Cisco webex meeting place server

1 year 1 month ago
A couple things here for reference:1.  WebEx and MeetingPlace are 2 very...

David Hailey has commented on Route voicemail to an external e-mail address

1 year 1 month ago
I would suggest that you take a look at the ticketing system to see if you...

David Hailey has commented on Difference in Webex 1.5 and 2.0

1 year 1 month ago
Given that this is an ever evolving product with ongoing bug fixes and...

David Hailey has commented on RightFax VM not taking inbound calls

1 year 1 month ago
Ok - so the call is routed into the network and then when you assign it to a...

David Hailey has commented on RightFax VM not taking inbound calls

1 year 1 month ago
Well, the number is either a DID or it's not...DID just means that it is a...

David Hailey has commented on RightFax VM not taking inbound calls

1 year 1 month ago
That's what you need - an incoming call on the PRI that is controlled by...

David Hailey has commented on Unity Connection and Outlook

1 year 2 months ago
You need to look at the client side configuration to see if a) there are...

David Hailey has commented on Need suggestion for Unity Connection 9.1(2) alert on SIB failure?

1 year 2 months ago
Unfortunately, I don't think there is any intuitive or simple way to get...

David Hailey has commented on Unity Connection 9.1 - Voicemail button on phone

1 year 2 months ago
Good deal, glad to help.Hailey

David Hailey has commented on Unity Connection 9.1 - Voicemail button on phone

1 year 2 months ago
That's usually ok for a single server but for a cluster, generally should...

David Hailey has commented on Forward call from Unity System Call Handler to UCCX

1 year 2 months ago
From within Unity Connection, are you attempting an immediate or supervised...

David Hailey has commented on Unity Connection 9.1 - Voicemail button on phone

1 year 2 months ago
In your hunt configuration in CUCM, what is the distribution algorithm you have...

David Hailey has commented on COBRAS Export

1 year 2 months ago
See http://www.ciscounitytools.com/Applications/General/COBRAS/Help/...

David Hailey has commented on Unity Connection - Email vm headers

1 year 2 months ago
You could change the SMTP domain but, generally speaking, that's not the...

David Hailey has commented on Trunks during Call Manager migration

1 year 2 months ago
In terms of call routing, this is definitely do-able.  In fact, I've...

David Hailey has commented on getting 404 error when point brewer to CUCM admin page

1 year 2 months ago
https://<host>/ccmadmin --> not ccadminHailey

David Hailey has commented on getting 404 error when point brewer to CUCM admin page

1 year 2 months ago
https://<host>/ccmadmin --> not ccadminHailey

David Hailey has commented on Unity Connection message pick up and drop

1 year 2 months ago
Actually, yes - you can have site X calls going to one server and site Y calls...

David Hailey has commented on Unity Connection message pick up and drop

1 year 2 months ago
Actually, yes - you can have site X calls going to one server and site Y calls...

David Hailey has commented on Unity Connection message pick up and drop

1 year 2 months ago
The call flow and message handling is determined by how you route the calls....

David Hailey has commented on Unity Connection message pick up and drop

1 year 2 months ago
The call flow and message handling is determined by how you route the calls....

David Hailey has commented on CUCM 8.5 and 'Secondary Dialling' with SIP phone

1 year 2 months ago
Sounds like those phones support RFC2833. Without a view into your system and...

David Hailey has commented on CUCM 8.5 and 'Secondary Dialling' with SIP phone

1 year 2 months ago
Sounds like those phones support RFC2833. Without a view into your system and...

David Hailey has commented on CUCM 8.5 and 'Secondary Dialling' with SIP phone

1 year 2 months ago
Well, some of what you need to look at depends on the call flow.  You need...

David Hailey has commented on CUCM 8.5 and 'Secondary Dialling' with SIP phone

1 year 2 months ago
Well, some of what you need to look at depends on the call flow.  You need...

David Hailey has commented on CUCM 8.5 and 'Secondary Dialling' with SIP phone

1 year 2 months ago
What you are talking about is DTMF relay.  What is the voicemail system...

David Hailey has commented on CUCM 8.5 and 'Secondary Dialling' with SIP phone

1 year 2 months ago
What you are talking about is DTMF relay.  What is the voicemail system...

David Hailey has commented on MGCP & CUCM Ports

1 year 2 months ago
There's a lot that could go wrong here especially if packets are making it...

Bio

A senior unified communications engineer with more than a decade of experience working with UC and Collaboration solutions, David is also a Cisco Certified Network Professional (CCNP) in voice technologies with a strong background on integrating solutions with Microsoft application services. He currently specializes in working with clients to architect and design robust Unified Communications and Collaboration solutions. He is part of the core NetCraftsmen senior engineering and project leadership team and in that role he is responsible for managing all aspects of a solution from design to operations. Hailey is well known for his contributions to the Cisco Support Community and is a 3 time Cisco Designated VIP.

Specialties: Unified Communications, Collaboration








  • Cisco Designated VIP

    2014 IP Telephony





  • Community Spotlight Award

    Questions Answered February 2013





  • Cisco Designated VIP

    2012 Unified Communications





  • Cisco Designated VIP

    2011 IP Telephony, Unified Communications









David Hailey's Stats

Points7099
Discussion started 10
Answers marked as Correct 414
Endorsed 13
Content Rated 291
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