Donald Nash

Member Since: Dec 19, 2009

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Donald Nash commented on Ironport Whitelist and related questions in Email Security 3 years ago

Andrew,Whitelisting a particular email address happens at a totally different layer of the system,...

Donald Nash commented on Lots of false positives on outbound SPAM filtering in Email Security 3 years ago

We're seeing the same problem. Our outbound mail goes through a private listener with SBRS turned...

Donald Nash commented on What does "ICID lost" mean? in Email Security 3 years ago

It means the incoming connection terminated before the SMTP client sent the QUIT command. It could...

Donald Nash commented on Ironport not accepting mails from some domains. Throwing exception "No message injected within timeout period " in Email Security 3 years ago

"No message injected within timeout period" means the SMTP client is connecting but not sending a...

Donald Nash commented on lost messages on IronPort in Email Security 3 years ago

Looks like the connection is getting dropped after the client says "DATA" and the IronPort says "go...

Donald Nash commented on Mcafee Update in Email Security 3 years ago

Time to talk to TAC, I think.++Don

Donald Nash commented on Virus infected email did not get caught by C370 in Email Security 3 years ago

If you have a copy of the message then I'd say TAC is a good place to start. The problem is with...

Donald Nash commented on Mcafee Update in Email Security 3 years ago

Use the "avupdate" command to force a manual update. That should clear it up. I had to do the same...

Donald Nash commented on Virus infected email did not get caught by C370 in Email Security 3 years ago

Use the command "avstatus mcafee" to see if your a/v rules are up to date.++Don

Donald Nash commented on major Sophos headache? in Email Security 3 years ago

> I've sent my begging letters off to TAC via the usual forms.Our C660s came from the factory...

Donald Nash commented on major Sophos headache? in Email Security 3 years ago

These are good:http://www.pcworld.com/article/2013580/researcher-finds-critical-vulnerabilities-in-...

Donald Nash commented on Redirect Internal Mail From a Specific Domain in Email Security 3 years ago

Have you tried using a message filter?Redirect-internal-mail:if (recv-listener == "OutboundMail"...

Donald Nash commented on listener in Email Security 3 years ago

They can listen on the same port, but they must have different IP addresses. Two different devices...

Donald Nash commented on Cluster hardware swap problem in Email Security 3 years ago

Ken Stieers wrote:> I'm betting that there's a guid or key or something that the clustering uses...

Donald Nash commented on Message Tracking not working in Email Security 3 years ago

I have yet to find a way to restart individual services myself. Your choices, as far as I know, are...

Donald Nash commented on How to determine issue with a specific email in Email Security 3 years ago

"Rejected by receiving control" means that SenderBase reputation filtering rejected the recipient....

Donald Nash commented on Log Subscription in Email Security 3 years ago

You can create a second log subscription, so you can have one that stays on the appliance and one...

Donald Nash commented on Ironport clusters not like traditional clusters in Email Security 4 years ago

We use a load balancer in front of our ESAs. Look in the user guide (the advanced one, I think),...

Donald Nash commented on Python script generated e-mails only going to first recipient.. in Email Security 4 years ago

It's impossible to tell from just that one log line. Look at the "MID xxx ICID xxx RID xxx To: "...

Donald Nash commented on LDAP Account Permission in Email Security 4 years ago

It's odd that it doesn't work for you as a Domain User, because that's exactly how we have it...

Donald Nash commented on Remote SMTP server never use 2nd MX record in Email Security 4 years ago

It probably didn't fix the problem so much as mask it. The sending server will still defer when it...

Donald Nash commented on Alter Reputation based on other factors in Email Security 4 years ago

I don't know of any way to change the SBRS value locally. But even if that were possible, it isn't...

Donald Nash commented on Remote SMTP server never use 2nd MX record in Email Security 4 years ago

The 421 reply code is a temporary failure. It means, "I'm not working right now but I might work...

Donald Nash commented on Policy quarantine questions in Email Security 4 years ago

Chris,You can mark a message as spam via a message or content filter by adding a specific header to...

Donald Nash commented on Message tracking in Email Security 4 years ago

Logs (mail logs, Anti Spam, Anti virus logs, etc.), message tracking and hardware statistics of...

Donald Nash commented on Message tracking in Email Security 4 years ago

My bad on the message tracking bit. I view stats remotely all the time, but message tracking is a...

Donald Nash commented on Message tracking in Email Security 4 years ago

Centralized Management can share all aspects of the configuration other than items which are by...

Donald Nash commented on Policy quarantine questions in Email Security 4 years ago

Regarding #1, look for the mail-from-group rule.I can't help you with #2.Regarding #3, I'd prefer...

Donald Nash commented on X-Rcpt-To in the Email Header in Email Security 4 years ago

Um, wow. That's an odd request. They're asking you to put in the header exactly what you're already...

Donald Nash commented on is ICID can have value 0? in Email Security 4 years ago

If you mean that last line which includes "ready 697 bytes", the ICID isn't given on that line....

Donald Nash commented on is ICID can have value 0? in Email Security 4 years ago

ICID 0 indicates messages which were generated within the appliance rather than received via SMTP....

Donald Nash commented on How can I determine which word triggered a dictionary list in attachment? in Email Security 4 years ago

Keith,I wrote a Perl script to solve this problem. It loads the patterns from an exported content...

Donald Nash commented on Massive spam drop in Email Security 4 years ago

Posting a screencap is more effort than I want to go to, but we saw a drop of about 12% at that...

Donald Nash commented on Default Gateway for each Interface? in Email Security 4 years ago

You're running into an unfortunate shortcoming in the operation of the BSD-derived networking stack...

Donald Nash commented on Blocking UPS, USPS and FexEd scams where Envelope-Recipient and From don't match in Email Security 4 years ago

This is a shot in the dark. Create three new inbound policies, one each for sender addresses...

Donald Nash commented on How to find spam details in Email Security 4 years ago

Tomasz,As Donny pointed out, you can get most of the information you want from the mail logs....

Donald Nash commented on AsyncO/S 7.6.0-444 in Email Security 4 years ago

Ross,We were also given the "switch to a public listener" advice, which I decided was too much work...

Donald Nash commented on AsyncO/S 7.6.0-444 in Email Security 4 years ago

I wasn't offended, so no apology is necessary. FYI, 7.6.0 isn't beta, it's FCS, the middle step...

Donald Nash commented on Meaning of SMTP response ok and accepted in Email Security 4 years ago

The part in the quotes is the textual part of the response from the remote SMTP server. SMTP does...

Donald Nash commented on AsyncO/S 7.6.0-444 in Email Security 4 years ago

Robert,I think you were addressing David, not me.I agree with your sentiment. I recommend sitting...

Donald Nash commented on AsyncO/S 7.6.0-444 in Email Security 4 years ago

David,I haven't pursued the matter any further. As I said, I was told that the fix will be in 7.6.1...

Donald Nash commented on Ironport Whitelist and related questions in Email Security 4 years ago

I'm taking a wild guess here since there are a lot of missing details. Forgive me if I'm covering...

Donald Nash commented on AsyncO/S 7.6.0-444 in Email Security 4 years ago

We're at 7.6.0-444. We encountered a bug that causes messages to vanish if three conditions are met...

Donald Nash commented on The assimilation continues in Email Security 6 years ago

True, but they could have added that without changing the style. And who is that guy on the cover...

Donald Nash commented on Adding a second interface for message delivery in Email Security 6 years ago

Just be careful assigning a second address to an existing interface. I found out the hard way that...

Donald Nash commented on Configuration file in Email Security 6 years ago

The size of the queue space is factory set and cannot be changed. Each model of appliance has a...

Donald Nash commented on Multiple ( redundant ISP's) in Email Security 6 years ago

This all depends on how you're using your ISPs. If you have your own, portable IP address space,...

Donald Nash commented on 2 email servers in Email Security 6 years ago

Oh yeah, I forgot all about using LDAP to define the incoming mail policy. My bad.

Donald Nash commented on PowerShell Ironport functions in Email Security 6 years ago

I voted for this over on the old forums where you had it posted as a poll. That seems to have been...

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