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Eric Moyers commented on WAP4410N LED flashing in Small Business Wireless 8 months ago

Yes it is under warranty.Actual Ser# is SER14460289. Give that to the Engineer when you call in....

Eric Moyers commented on WAP 561 Traffic through the AP drop then Client with Intel Ultimate-N 6300 try to connect in Small Business Wireless 8 months ago

Yes I would call in and open a support case. Eric Moyers

Eric Moyers commented on WAP 561 Traffic through the AP drop then Client with Intel Ultimate-N 6300 try to connect in Small Business Wireless 8 months ago

Hello Stefan, I am sorry that your are having this issue. From the sound of it, you hay have...

Eric Moyers commented on WAP 4410 N setup in Small Business Wireless 8 months ago

Hello Thank you for reaching out to me. I would try a different browser. With our older systems,...

Eric Moyers commented on WAP321 Captive Portal - unable to configure guest network login in Small Business Wireless 8 months ago

That is great. I am glad to hear this. Eric Moyers

Eric Moyers commented on WAP321 Captive Portal - unable to configure guest network login in Small Business Wireless 9 months ago

I am assuming that other vlans are working since they were not mentioned. If that is the case,...

Eric Moyers commented on WAP321 Captive Portal - unable to configure guest network login in Small Business Wireless 9 months ago

Did not see it mentioned, so going to ask, Did you get the Captive Portal sign-in page? While this...

Eric Moyers commented on WAP4410N LED flashing in Small Business Wireless 9 months ago

Hello Robb, Merry Christmas According to my research HW Warranty ends: 30 Sept 2019. Your problem...

Eric Moyers commented on WAP371 cluster - no access after 30 hours? in Small Business Wireless 9 months ago

Hello Markus In the new firmware 1.2.0.2, there is an option called MFP under the SSID if the unit...

Eric Moyers commented on WAP371 - Tagged Vlan too slow (upgraded to WAP371 1.2.0.2) in Small Business Wireless 9 months ago

Hello, I am sorry that you are having this issue.  What do you mean you don't have the right? Have...

Eric Moyers commented on Access list in Small Business Wireless 9 months ago

Have you tried contacting the TAC support desk and opening a case? Small Business Wireless is not...

Eric Moyers commented on Access list in Small Business Wireless 9 months ago

After a quick search, since your product is an internet service provider (ISP) supported product. ...

Eric Moyers commented on Access list in Small Business Wireless 9 months ago

I will research that for you. Give me a little biit. I should be able to find something. Eric...

Eric Moyers commented on How to downgrade the firmware on wap4410n in Small Business Wireless 9 months ago

My deepest apologies. I thought that I had responded to you.  From what I can see you have a...

Eric Moyers commented on Access list in Small Business Wireless 10 months ago

Thank you for the question. However those products are not part of the Small Business Portfolio....

Eric Moyers commented on Devices keep disconnecting since WAP561 in Small Business Wireless 10 months ago

Hello, Thank you for eaching out here on the Support Forums. This can be a very involved issue to...

Eric Moyers commented on Wireless Design with Cisco SMB AP´s in Small Business Wireless 10 months ago

1.- In case I bould a Topology with WAP561´s considering the first scenario (1 Wired, 3 Bridges)....

Eric Moyers commented on Wireless Design with Cisco SMB AP´s in Small Business Wireless 10 months ago

1. I can install one WAP connected to Ethernet LAN and 4 more as bridges? Yes 1 AP and then 4...

Eric Moyers commented on Wireless Design with Cisco SMB AP´s in Small Business Wireless 10 months ago

Hello Jorge, thank you for the great question. - How many bridges/repeaters can SMB AP´s support? (...

Eric Moyers commented on SGE2010P seperate Guest VLAN in Small Business Switches 10 months ago

Please take a look here: http://sbkb.cisco.com/ Type in  Product - Switches Model - SGe2010P Search...

Eric Moyers commented on WAP371 issues with Apple in Small Business Wireless 10 months ago

I am sorry to hear that this didnt resolve the issue. Please call in and open a case with one of...

Eric Moyers commented on WAP561 - DHCP issues in Small Business Wireless 10 months ago

My name Eric Moyers. I am an Engineer in the Small Business Support Center. I am sorry to hear that...

Eric Moyers commented on WAP561 1.2.0.2 Firmware Update Issue in Small Business Wireless 10 months ago

What is your case#. That way I can also check in on it and stay up to date with this case. Eric...

Eric Moyers commented on WAP561 1.2.0.2 Firmware Update Issue in Small Business Wireless 10 months ago

Can we get a description or diagram of the network. IP's of devices, vlans, etc. What would...

Eric Moyers commented on WAP321 has power (PoE) and WLAN, but no LAN in Small Business Wireless 10 months ago

My name Eric Moyers. I am an Engineer in the Small Business Support Center. WHen you say No LAN,...

Eric Moyers commented on How to downgrade the firmware on wap4410n in Small Business Wireless 10 months ago

My name Eric Moyers. I am an Engineer in the Small Business Support Center. I am sorry to hear that...

Eric Moyers commented on WAP561 keeps becoming unresponsive. in Small Business Wireless 10 months ago

I just sent a note to Mihail asking what was going on? I also copied you on it. Please keep me...

Eric Moyers commented on WAP 321 Takes Hours to boot up in Small Business Wireless 11 months ago

My name Eric Moyers. I am an Engineer in the Small Business Support Center. I am sorry to hear that...

Eric Moyers commented on Trying to configure WDS between RV215W and RV130W in Small Business Wireless 11 months ago

Without actually testing, I am pretty sure you should be able to use WPA2 Personal. Is that...

Eric Moyers commented on WAP 371 Single Point Setup in Small Business Wireless 11 months ago

My name Eric Moyers. I am an Engineer in the Small Business Support Center. I am sorry to hear that...

Eric Moyers commented on Test WAP in Small Business Wireless 11 months ago

I hope this passed the test. lolEric Moyers.:|:.:|:. CISCO | Cisco Presales Technical Support |...

Eric Moyers commented on RV32x Remote Management in Small Business Routers 11 months ago

Duplicate PostPlease see https://supportforums.cisco.com/discussion/12677041/rv32x-remote-...

Eric Moyers commented on RV325 support of separate lans for each wan? in Small Business Routers 11 months ago

My name Eric Moyers. I am an Engineer in the Small Business Support Center.Check out Protocol...

Eric Moyers commented on Trying to configure WDS between RV215W and RV130W in Small Business Wireless 11 months ago

Hello SirYes for this to function correctly you will need to place the RV130W into AP mode. Then go...

Eric Moyers commented on WAP371 Power Problem? in Small Business Wireless 11 months ago

My name Eric Moyers. I am an Engineer in the Small Business Support Center.I am sorry to hear that...

Eric Moyers commented on RVS4000V2 blocks internet, can't access GUI in Small Business Routers 11 months ago

I'm glad you were able to resolve this. Thanks for telling how it was resolved.Eric Moyers

Eric Moyers commented on Cisco SG300 52 STP always root even down the bridge ID in Small Business Switches 11 months ago

Only thing I can think of now it double that both units are running the same protocol, MSTP, not...

Eric Moyers commented on Cisco SG300 52 STP always root even down the bridge ID in Small Business Switches 11 months ago

Hello SirHave you tried configuring any of the bridge settings on the SG300-52?Try changing the...

Eric Moyers commented on WAp321 work only for a few minutes after reboot in Small Business Wireless 11 months ago

Not knowing what you have tried other than rebooting, I would do the following:Update the firmware...

Eric Moyers commented on WAP 321 no client access via WLAN in Small Business Wireless 11 months ago

Duplicate post.......See https://supportforums.cisco.com/discussion/12675986/wap321-work-only-few...

Eric Moyers commented on Test WAP in Small Business Wireless 11 months ago

Did it pass?lolEric Moyers

Eric Moyers commented on WAP 321 and WAP 371 in single cluster ? in Small Business Wireless 11 months ago

HelloTHe main reasoning that we suggest and support that only like devices (321 to 321 or 561 to...

Eric Moyers commented on WAP551/561 Captive Portal Custom HTML in Small Business Wireless 11 months ago

Hello Mr. DeHaven. Thank you so much for the question. Unfortunately there is no way currently to...

Eric Moyers commented on Odd issue, wondering if anyone has experienced this, before. in Small Business Switches 11 months ago

Check out this short how-to:I think this explains configuring the Green Ethernet pretty good as...

Eric Moyers commented on RX0xx hacked firmware? in Small Business Routers 11 months ago

My name Eric Moyers. I am an Engineer in the Small Business Support Center.I am sorry to hear that...

Eric Moyers commented on WAP371 issues with Apple in Small Business Wireless 11 months ago

My name Eric Moyers. I am an Engineer in the Small Business Support Center.I am sorry to hear that...

Eric Moyers commented on RVS4000V2 blocks internet, can't access GUI in Small Business Routers 11 months ago

Hello, for this issue I would call in and open a case with one of our engineers. There should be...

Eric Moyers commented on RVS4000V2 blocks internet, can't access GUI in Small Business Routers 11 months ago

You say, "internet block", is the going to the internet the only thing that no longer works? Can...

Eric Moyers commented on Port problem Cisco SG100D in Small Business Switches 11 months ago

My name Eric Moyers. I am an Engineer in the Small Business Support Center.I am sorry to hear that...

Eric Moyers commented on RVS4000V2 blocks internet, can't access GUI in Small Business Routers 11 months ago

That is indeed odd that all 3 are exhibiting the same issue. What can you provide about your...

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