Ericanicolas

Member Since: Nov 10, 2011

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Ericanicolas commented on calls abandoned in queue in Contact Center 5 years ago

Thank you very much. As always, very useful information and easy to follow.Erica

Ericanicolas commented on calls abandoned in queue in Contact Center 5 years ago

Hello Again,Continuing with Calls abandoned in Queue subject I have another question?For example, a...

Ericanicolas commented on calls abandoned in queue in Contact Center 5 years ago

Hello, Justine,Thank you very much for your response, quite useful. Now I undestand the call...

Ericanicolas commented on Abandon calls primary and secondary skills in Contact Center 5 years ago

Thank you to you bothNow I get it!!!!!RegardsErica

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