etmarcof

Member Since: Aug 08, 2003

User Badges:

English
etmarcof commented on Finesse - Average Wait Time Short Term duration in Contact Center 2 months ago

Hi, Did you manage to find where you can configure short term for  5, 10 or 15 minutes? Regards

etmarcof commented on UCCX Upgrade from 10.6 to 11 (Log details) in Contact Center 2 months ago

Hi Dennis, I solved the issue removing second node from first node. Then i upgrade first node to 11...

etmarcof commented on UCCX Upgrade from 10.6 to 11 (Log details) in Contact Center 2 months ago

Hi Pier, Only second onde failed upgrade on logs i saw upgrade_install.sh|IOWAIT monitor stopped|...

etmarcof commented on UCCX Upgrade from 10.6 to 11 (Log details) in Contact Center 2 months ago

Hi, Did you manage to solve your problem? I' want upgrade from UCCX 10.6.1 SU1 to 11.5.1. I could...

etmarcof commented on UCCX Refresh Upgrade switch version at a later time (week later) question... in Unified Communications Applications 2 months ago

Hi, If i want to upgrade from uccx 8.5.1 to 11.5.1 and if jump first from 8.5.1 to  10.6.1 do i...

etmarcof commented on UCCX 8.5 remove second Node from the cluster in Contact Center 2 months ago

Hi, Did you manage to solve you issue? I'm having a similar problem i want Restore  UCCX 8.5.1 HA...

etmarcof commented on Jabber Directory not showing cucm local end users in Unified Communications Applications 6 months ago

Hi Adam, In local end user i don't have mail id configured i only have Direcotry URI configured. in...

etmarcof commented on Jabber Directory not showing cucm local end users in Unified Communications Applications 6 months ago

Hi, It appears : State: sucessefull conected Address:  fqdn publisher server name (IPV4) Protocol:...

etmarcof commented on Recieving Offline Messages in Jabber Clients 10 months ago

Hi Jonanthan, Is it possible to saw  that offline messages that are stored in  CUPS Server in clear...

etmarcof commented on Does CUAC Advanced support non English language in Unified Communications Applications 11 months ago

Hi Jaime,  regarding language of client if i change to other non english language i dont have...

etmarcof commented on Expressway-c B2BUA in TelePresence 1 year ago

Hi, Skype for business (S4B)  is not supported with expressway . Microsoft workaround was using...

etmarcof commented on MX200 G2 installation help /doubt in TelePresence 1 year ago

Hi Wayne, Yes i'm lifting handle.... The question is that in picture that i attach if you saw the...

etmarcof commented on error jabber softphone in Unified Communications Applications 1 year ago

Hi, I how did you managed to solve the problem? Regards,

etmarcof commented on PCD 10.5 upgrade Task Unified CM Upgrade file not found in IP Telephony 1 year ago

Hi Francesc, Unfortunately no and because i didn't have much time in that time i upgraded "cucm...

etmarcof commented on Lync - Cucm transfer using refer in IP Telephony 1 year ago

Hi Piotr, Thanks for sharng the solution I have CUCM 10.5(2)SU1 and suffering of this problem.

etmarcof commented on Expressway Lync Integration problem with calling external Lync Clients in TelePresence 1 year ago

Hi Martin, I've solved my problem openning in FW UDP 5XXXX ports from EXP-C LynC GW to Microsoft...

etmarcof commented on Expressway Lync Integration problem with calling external Lync Clients in TelePresence 1 year ago

Hi, Did you manage to solve this problem? If yes, could you please share? Regards, MC

etmarcof commented on Enabling web access on CME version 10.0 for SIP phones. in Unified Communications Applications 1 year ago

Hi,have you managed to access sip phone web page? regards.MC

etmarcof commented on Missed call in the CDR in IP Telephony 1 year ago

Hi,it was five years ago...but i think i didn't manage to solve that problem. regardsMc

etmarcof commented on SIP LOOP 480 temporarily not available in IP Telephony 2 years ago

Hi,Did you find  why are you receiving 480 temporalily not available, from provider?  Thanks.

etmarcof commented on UCXX Chat integration with Social Miner problem in Contact Center 2 years ago

Hi,you have to install desktop Administrator. Go to menu tools and then choose plugins.   

etmarcof commented on SocialMiner 10.5 in Contact Center 2 years ago

Hi David,You  still have uccx 9.0.2SU1 working with SM 10.5.1 without problems?I'm asking that...

etmarcof commented on Consultation on License Usage Report. in IP Telephony 2 years ago

Hi Aman, Thanks but I'm  little confused with this statement: "Devices and Users cannot be de-...

etmarcof commented on Consultation on License Usage Report. in IP Telephony 2 years ago

Hi,Just one question/douby  what happens after that 60 days ends? After this 60 days i can change...

etmarcof commented on Analyze Call Path (RTMT_8.91) doesn't open in Unified Communications Applications 2 years ago

Hi, I cannot add a new node on analysis manager and nothing happens when a click on save on RTMT 9....

etmarcof commented on Inbound Calls MGCP GW call forwad all to external number outbond calls to H323 GW in IP Telephony 2 years ago

Hi Suresh, Thanks.Checking Outbond Fastart and unchecking Far End H.245 Terminal Capability  solve...

etmarcof commented on Inbound Calls MGCP GW call forwad all to external number outbond calls to H323 GW in IP Telephony 2 years ago

Hi,Wait for Far End H.245 Terminal Capability Set is checked.  I will  try uncheck .Enable Outbound...

etmarcof commented on Remove CTL From Cisco 7940 in IP Telephony 2 years ago

Hi, thanks,meanwhile i also have that documento. If i setup manualy tftp server with ctl file open...

etmarcof commented on NICE Call recording - Hunt Pilot in Unified Communications Applications 2 years ago

Hi, Have you managed to solve your problem. I have the same problem witch CUCM version 7.1 Rgards,MC

etmarcof commented on CUCM Cluster 7.0 (Secure) Migration to New cluster CUCM 10 (Insecure) in UC Migrations 2 years ago

Hi All, No one have been through this kind of migration that can share his experience?Regards,MC

etmarcof commented on Phones are not connecting automatically to new CUCM 9.1 Have to delete the CTL file Manually in IP Telephony 2 years ago

Hi Irfan,what certificate you upload on new cucm server?could you please post the steps you follow...

etmarcof commented on PCD 10 timeout issue with CUCM 7.1 in Prime Collaboration Management 2 years ago

Hi,Have you managed to solve your problem?I'm facing  the same issue.  I have a cluster over the...

etmarcof commented on Cisco Desktop Sync Server service in Contact Center 3 years ago

Thanks. I have done in production but with very low call volume and logged in agents and everything...

etmarcof commented on ACS 5.4 Access-Reject message in AAA, Identity and NAC 3 years ago

Hi Tushar,I alreadt saw that monitoring is quite informative. Problem is that i want to receive...

etmarcof commented on CME 9.0 GUI in IP Telephony 3 years ago

Hi,How do you manage to solve problem?  downgrading IOS to wich version?I have CME 9.1 and IOS 15....

etmarcof commented on Free of charge wallboard 2.4 in Contact Center 3 years ago

Hi,In asp file  just put the name of CSQ you want. For example if your CSQ name is CSQ_IT you...

etmarcof commented on Free of charge wallboard 2.4 in Contact Center 4 years ago

Hi,I have  UCCX 7.0 working with  this wallboard in Windows XP with IIS 5 but now i have to...

etmarcof commented on High density wireless deployment question in Other Wireless - Mobility Subjects 4 years ago

Hi,Thaís for the advices.I agree with you both. But because económic crisis costumers dont want to...

etmarcof commented on CME SIP Trunk no ringback incoming pstn calls in IP Telephony 4 years ago

Hi Wayne,I am having a similar problem. Have you maneged to solve your problem?ThanksBest...

etmarcof commented on Problem with clients connecting to wlan WPA2-AES in Other Wireless - Mobility Subjects 4 years ago

Hi,I think i'm having same problem , but in my case some of clients are authenticated.I'm have...

etmarcof commented on CUCM 8.6 Redundancy doubts in IP Telephony 4 years ago

Hi Gordon,I'm confused now, i suppose that from CUCM 6.x  and later i can activate EM service in...

etmarcof commented on CUCM 8.6 Redundancy doubts in IP Telephony 4 years ago

Hi,But if ip phones have to services of EM if use link of IP phone service that point to EM service...

etmarcof commented on Business Attendant Console question in IP Telephony 4 years ago

Hi,In cisco unified attendant consoles design guide says :"....In small installations with only...

etmarcof commented on CME dynamic change of calling number in outgoing calls in IP Telephony 4 years ago

Hi,The idea is that called people don't "remenber" the number who is calling him and answer the...

etmarcof commented on CME SIP Call Pick-up in IP Telephony 5 years ago

Hi Guilherme,Have you managed call pickup working with  SIP linksys SPA901? If yes could you share...

etmarcof commented on No MOH music on CME phone while linksys phone press hold in IP Telephony 5 years ago

Hi Xaba-Xaba,Just one question regarding pickup with linksys SPA942.have you pickup working with...

etmarcof commented on Issue with Configuring Class of Restrictions (COR) in IP Telephony 5 years ago

Hi,Have you managed your problem?I'm having same issue.Best RegardsMC

etmarcof commented on Cisco 1242 AP 5Ghz Antenna for Warehouse in Getting Started with Wireless 5 years ago

Hi,Have you managed to solve  your problem? if yes can you please share?Best RegardsMC

etmarcof commented on CME redundancy doubts in IP Telephony 5 years ago

Hi Paolo,Thanks for your quick answer.What about if i have diferent FXS board in two routers it...

Bio

User Badges:

etmarcof's Stats

Points5
Discussion started 123
Answers marked as Correct 1
Endorsed 0
Content Rated 26