Gajanan Pande

Member Since: Nov 18, 2010

English
Gajanan Pande commented on Social Miner: Maximum number of feeds in Contact Center 3 years ago

Correct, Its 200 for Large deployment & 100 for Small deployment. Reference : http://www.cisco....

Gajanan Pande commented on uc540 in Unified Communications Applications 3 years ago

hi there,Do feel free to avail Partner Helpline support for such queries by raising a presales...

Gajanan Pande commented on Integation of Unity Express with CME in Unified Communications Applications 4 years ago

Kavi,Following guide should help you http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucme/...

Gajanan Pande commented on Cisco Conference Connection 1.2(2) with CUCM 8.6 in Unified Communications Applications 4 years ago

Asif,Please be aware that the Cisco Conference Connection (CCC) end-of-sale (EOS) date was August...

Gajanan Pande commented on CUCM Upgrade Failed: From 8.6.1.20000-1 to 8.6.2.20000-2 in Unified Communications Applications 4 years ago

Answered here https://supportforums.cisco.com/message/3814641GP.Pls rate the post if it helps !!

Gajanan Pande commented on Update CUCM 8.6.1 to 8.6.2 in Unified Communications Applications 4 years ago

Fernando,If you are upgrading to 8.6.2a, then do refer it's release notes guide for upgrade...

Gajanan Pande commented on Can not foward into voicemail from outside call on CUE and CUCM 8.6 in IP Telephony 4 years ago

Could you please provide more details about failure ?What happens when the outside caller reaches...

Gajanan Pande commented on CVP Call Server and VXML on the same machine in Contact Center 4 years ago

Bilal,Co-locating CVP Call & VXML server is fine & a supported practice. Please refer CVP...

Gajanan Pande commented on webex connect with CME in Unified Communications Applications 4 years ago

Yes, you will need to purchase services from WebEx. For SKU, you may open a presales case with...

Gajanan Pande commented on UCCX Upgrade from 5.0 to 8.6 in IP Telephony 4 years ago

Augusto,You dont need to go to 7.x. you can follow this path UCCX 5.0.2 >> 8.0.2 >> 8....

Gajanan Pande commented on IP Phone one way audio issue in IP Telephony 4 years ago

If it's an H.323 gateway, please ensure you have " h323-gateway voip bind srcaddr ip_address "...

Gajanan Pande commented on round trip time between CUCM servers in IP Telephony 4 years ago

It is just a recommended value of max 80ms RTT. If the latency goes beyond it, will not result...

Gajanan Pande commented on cucm upgrade in Unified Communications Applications 4 years ago

Sam,For BoM related assistance, you can approach Cisco's Partner Helpline team, open a case from...

Gajanan Pande commented on CUIC Super user permissions in Contact Center 4 years ago

Sahar,1. What is the role assigned to User 2 ? Pls share a screenshot.2. Are you assigning...

Gajanan Pande commented on Beta for UCCX 10 in Contact Center 4 years ago

Kadambari,This query should be posted here https://communities.cisco.com/community/partner/...

Gajanan Pande commented on Transfer to VM from UCCX script in Unified Communications Applications 4 years ago

Tim,CUC is working as designed/expected. We need to see why UCCX is sending Calling number ( ANI...

Gajanan Pande commented on Call History not being saved in IP Telephony 4 years ago

Neil,1. The call history of a phone is saved on his own internal memory, in this case this...

Gajanan Pande commented on Redundant UCCE SIP Outbound Dialers in Contact Center 4 years ago

This is as designed. UCCE SRND says..Best Practices for SIP Dialer Use a media...

Gajanan Pande commented on CUCM 7.1.5 Upgrade MCS to UCS in IP Telephony 4 years ago

Sriram,Check out this excellent discussion at https://supportforums.cisco.com/message/3698091#...

Gajanan Pande commented on CUCM 7.1.5 Upgrade MCS to UCS in IP Telephony 4 years ago

I feel that you dont plan to use DRF restore for Subscriber, thinking that Sub will sync-up with...

Gajanan Pande commented on Cisco 7911 IP phone keeps ringing after answer in IP Telephony 4 years ago

Asad,I would suggest upgrading their firmware to the most latest firmware version available i.e. 9...

Gajanan Pande commented on Cisco 7911 IP phone keeps ringing after answer in IP Telephony 4 years ago

Asad,What is the firmware version seen in 7911's ?GP.

Gajanan Pande commented on sip trunk between CUCM 7 and CME (with VG224) in IP Telephony 4 years ago

Sergey,Call drop as soon as the called phone goes off-hook means Codec Mismatch between calling...

Gajanan Pande commented on What is the Importance of CVP? in IP Telephony 4 years ago

Bala,In a contact center system, to greet callers & give them an interactive voice response (...

Gajanan Pande commented on Cisco Unity Connection with IVR in Unified Communications Applications 4 years ago

Fernando,Look for " Call Handler " configuration in CUC which helps achieving IVR functionality.GP....

Gajanan Pande commented on IP Phones can communicate for sometime in IP Telephony 4 years ago

Usually, such issues are caused by firmware malfunction & upgrading it solves the issue. I...

Gajanan Pande commented on IP Phones can communicate for sometime in IP Telephony 4 years ago

Hi There,1. Which are typically the phone models used at both ends in a call ?2. What is the...

Gajanan Pande commented on Kickstart file in IP Telephony 4 years ago

As you see there is no exact recovery software match available for your CUCM, I guess using 7.1.5....

Gajanan Pande commented on Kickstart file in IP Telephony 4 years ago

What is the complete CUCM version & which recovery software is downloaded ?Mostly, such error...

Gajanan Pande commented on Kickstart file in IP Telephony 4 years ago

Hi There,Have you downloaded the right Recovery Software relevant to your present CUCM 7.1.x...

Gajanan Pande commented on License for SIP trunk? in Unified Communications Applications 4 years ago

Yes, correct, no licenses required/consumed for/by SIP Trunk.GP.Pls rate the post if it helps !!

Gajanan Pande commented on CUCM upgrades from 7.1.5 to 8.6 in IP Telephony 4 years ago

Hi There,Being a Cisco Partner, you are entitled to get a dedicated ordering related support from...

Gajanan Pande commented on Compatibility of MCS7835I3-K9-CMC2 V02 with CUCM 8.6.2 in IP Telephony 4 years ago

Shashank,If you see X against the server model in that table then no need to double check. As...

Gajanan Pande commented on Contact Center & Unity Connection in IP Telephony 4 years ago

If you already have UCCX 7.0 also procured then, the compatibility shouldn't be an issue. Please...

Gajanan Pande commented on is uc 9 NFR available yet? in IP Telephony 4 years ago

Sascha,Being a Cisco Partner, you should be able to access following Cisco Communities threads...

Gajanan Pande commented on Contact Center & Unity Connection in IP Telephony 4 years ago

Hey There,You can go with either UCCX or CUC but UCCX offers more flexibility & resilience...

Gajanan Pande commented on call process in IP Telephony 4 years ago

Check out http://www.cisco.com/en/US/tech/tk1077/technologies_tech_note09186a00801da84e.shtmlGP....

Gajanan Pande commented on 7962G Upgrad Path in Unified Communications Applications 4 years ago

Sounds like a bug. Sorry, couldnt explore for one now but TAC should be able to locate or open a...

Gajanan Pande commented on Firmware upgradation in IP Telephony 4 years ago

Karthik,This is a typical case where phone needs intermediate upgrade before reaching to...

Gajanan Pande commented on BE6K Upgrade Questions in IP Telephony 4 years ago

Billy,My best advise would be to approach Cisco Partner Helpline for this query, as they can...

Gajanan Pande commented on BE6K Upgrade Questions in IP Telephony 4 years ago

It will be just the license mostly. To confirm if the UCS shipped with CMBE6k is supported for CUCM...

Gajanan Pande commented on Firmware upgradation in IP Telephony 4 years ago

No, restarting TFTP Service will not result in phone reboot....

Gajanan Pande commented on Firmware upgradation in IP Telephony 4 years ago

Karthik,Uploading phone firmware to CUCM will not result in phone reboot ( no...

Gajanan Pande commented on 7962G Upgrad Path in Unified Communications Applications 4 years ago

If you meant what is the best suited/recommended firmware for 7962 then I would say, best practice...

Gajanan Pande commented on uccx with ccme in Unified Communications Applications 4 years ago

Kavi,Could you confirm what IP address, Subnet & gateway details you are providing ?Whatever...

Gajanan Pande commented on Need to Backup UCCX7.0 existing environment in Contact Center 4 years ago

Hafiz,Have you checked the UCCX 7 admin guide ? It's documented on page 413 onwards http://www....

Gajanan Pande commented on uccx with ccme in Unified Communications Applications 4 years ago

Kavi,As per the routine IP addressing, def gateway would look like 192.168.101.1.Pls try that.GP.

Gajanan Pande commented on C200 M2 initial Inatallation in IP Telephony 4 years ago

Hi Zubair,Sorry to see the confusion but concluding about TAC based on one case would be unfair....

Gajanan Pande commented on uccx with ccme in Unified Communications Applications 4 years ago

There is no UCCX 8.3. It's either version 8.0.x or 8.5.x .UCCX 8.x does support CUCME, it's only...

Gajanan Pande commented on uccx with ccme in Unified Communications Applications 4 years ago

Kavi,What is UCCX version ?If it's UCCX 9.0 then please note CUCME support is removed, it can only...

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