Ginger Dillon

Member Since: Jul 31, 2001

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Ginger Dillon's Activity on Cisco Support Community
Currently displaying 50 results

Ginger Dillon has commented on Cisco Unity Connection 8.5(1) MWI/Notifications issue

9 months 2 weeks ago
Hi -You may have already seen this Cisco web link, but I think it is useful for...

Ginger Dillon has commented on ADA wall mounted phone width - 79XX models exceed 4" in Hospital Environment

9 months 2 weeks ago
Thank you so much for your prompt reply :-)

Ginger Dillon has created ADA wall mounted phone width - 79XX models exceed 4" in Hospital Environment

9 months 2 weeks ago
Hi -Search is currently not working otherwise I would have checked in the...

Ginger Dillon has commented on CUC Mailbox Quotas - existing users

9 months 2 weeks ago
Nicely detailed answer - and I hit the 1 rating by mistake.  Note to forum...

Ginger Dillon has commented on unity 8.0.2 - the message is not currently available

9 months 2 weeks ago
Hi -Do you have any down services in Unity Connection Serviceability?  Not...

Ginger Dillon has commented on Limit Informacast broadcast to Speaker phone

9 months 2 weeks ago
Hi - I am familiar with the SingleWire IC version - so you may be running the...

Ginger Dillon has commented on Unity Uprgade COBRAS Export getting and error

3 years 7 months ago
Hi Ashley -It never hurts to rerun Permissions Wizard - make sure you are...

Ginger Dillon has commented on 8961, 9951 VM Button, Call History, Corp Directory Not Working

3 years 7 months ago
Hi -We have seen Directory authentication errors moving phones between...

Ginger Dillon has commented on Moved users to new message store Unity Connection

3 years 7 months ago
Hi Tommer -Great info here!  5+ for your information which is still timely -...

Ginger Dillon has commented on Cisco Unity 7.0(2) intégration issue with Exchange 2010

3 years 7 months ago
Hi -If you don't see Exchange 2007/2010 offered in the Message Store...

Ginger Dillon has commented on Unity Connection UM 8.5

3 years 7 months ago
Hi Mike -Do you have the IMAP service running on your Exchange 2003 server(s...

Ginger Dillon has commented on Upgraded to 7.1.2.21900-5 and now Cisco Tomcat won't start

3 years 7 months ago
Hi Brent -Here is a link to an excellent post by one of our VIPs, David Hailey...

Ginger Dillon has commented on Unity Connection Aging Policy

3 years 7 months ago
Hi -The default mailbox message aging policy is Enabled for Deleting voice...

Ginger Dillon has commented on Classic Unity 5.x ActiveX Audio Plug-In Permissions Issue

3 years 7 months ago
Hi -Take a look at this post, it's a bit old, but could still apply - https://...

Ginger Dillon has commented on Unity Connection 8.5.1 -- purge Operator mailbox

3 years 7 months ago
Hello -In addition to what my friends Brad and Rob have already posted for you...

Ginger Dillon has commented on UC 8.5 Notification Devices not continuing if VM messages still exist

3 years 7 months ago
Hey Rob -Nice catch and post on the 8.5 bug and all of the information you...

Ginger Dillon has commented on Hardware checks performed during an Unity Connection upgrade ?

3 years 7 months ago
Hi Andy -Your server may have been on the compatible hardware list but could...

Ginger Dillon has commented on Cisco Rightfax 9.3 compatible with Microsoft exchange 2010

3 years 7 months ago
Hello -Exchange 2010 support was introduced in RightFax 9.4 FP1 - https://...

Ginger Dillon has commented on Moving from Unity 5.01 to Cisco Unity Connection 8.5

3 years 7 months ago
Hi Kevin -Have you taken a look at the COBRAS tool used for importing a Unity...

Ginger Dillon has commented on CUPC Client video option is greyed out when switching to Deskphone mode

3 years 7 months ago
Hi Corey -You did not list the versions you are using, but take a look at this...

Ginger Dillon has commented on Unity- Voice Mail

3 years 9 months ago
Hello -Take a look at this Cisco link - white paper that discusses moving from...

Ginger Dillon has commented on Call Handler option routes to UCCX

3 years 9 months ago
Hi -You did not mention Unity or Unity Connection - Unity Connection version 8....

Ginger Dillon has commented on Unity cannot connect to Exchange 2010 mailbox

3 years 9 months ago
Hello Bart -Take at look at this recent post from my Cisco friend Brad Mangnani...

Ginger Dillon has created Cisco Live 2011 Las Vegas

3 years 10 months ago
Hello, my name is Ginger Dillon, but you may know me better as , my CCO and...

Ginger Dillon has commented on Sluggish VM/MWI not working properly- Unity 7.0 and Exchange 2007

3 years 10 months ago
Hi Victoria,You might take a look at this Microsoft update in case it is not on...

Ginger Dillon has commented on CUPC 8.5 AND MICROSOFT OFFICE PROBLEMS

3 years 11 months ago
Hi -I have asked the users to perform CUPC traces, but have not heard anything...

Ginger Dillon has commented on How to light the MWI for a non-primary extension?

4 years 1 month ago
Hi -Cool! Glad we could help :-)Ginger

Ginger Dillon has commented on Unity Connection 7.1(5) on DL380-G5

4 years 1 month ago
Hi -My first thought on this would be to verify in Unity Connection "Check...

Ginger Dillon has commented on CUPC 8.5 and the C++ error?

4 years 1 month ago
Hi -Sounds like you are following the release notes OK :-)The CUPC 8.5 release...

Ginger Dillon has commented on How to light the MWI for a non-primary extension?

4 years 1 month ago
Hi -The default Message Waiting Lamp policy is to light the Primary line on...

Ginger Dillon has commented on Beware of Linked Mailbox status - Moving Unity_server mailboxes to Exchange 2010

4 years 1 month ago
Thanks Brad :-)  I forgot to mention I discovered a number of Internet hits...

Ginger Dillon has created Beware of Linked Mailbox status - Moving Unity_server mailboxes to Exchange 2010

4 years 1 month ago
Hi all -Here is a problem I encountered that I want to pass along to you:When...

Ginger Dillon has commented on Issue with User web page into Call Manager

4 years 2 months ago
Hi Bill -It's been nice to work with you!  Best wishes with this user and...

Ginger Dillon has commented on Issue with User web page into Call Manager

4 years 2 months ago
Hi Bill -What phone button template is applied to that 7945?  Could it be that...

Ginger Dillon has commented on Can Unity be configured to authenticate across multiple domains?

4 years 2 months ago
Hi -Are both domains in your merged organization in the same Active Directory...

Ginger Dillon has commented on 7937 MSG Softkey - Can't remove from softkey template

4 years 2 months ago
Hi Rob -You just never know when a prior posting will help someone, even...

Ginger Dillon has commented on Unity - Troubleshooting Digital Networking Replication & License Pooling (with Active Directory)

4 years 2 months ago
Hi James -Just sent you an email with the problem I encountered and how I fixed...

Ginger Dillon has commented on Issue with User web page into Call Manager

4 years 2 months ago
Hello again - Can you post a picture of one of the users CCMUser web page...

Ginger Dillon has commented on Unity MWI

4 years 2 months ago
I concur!  Very detailed definition and information for this user :-)Sincerely...

Ginger Dillon has commented on Issue with User web page into Call Manager

4 years 2 months ago
Hi Bill -Just a quick note to let you know I was still engaged.  I checked the...

Ginger Dillon has commented on Issue with User web page into Call Manager

4 years 2 months ago
Hi Bill -Have you verified your User Management Roles and effective permissions...

Ginger Dillon has commented on Is there a way that I can Point Unity to a Exchange Server?

4 years 2 months ago
Hello -You did not mention what Unity version you are using, but I think this...

Ginger Dillon has commented on I have 3 CD for install unity, what mean each one?

4 years 2 months ago
Hi Oscar -1. Failover means a second Unity server, for which you need to...

Ginger Dillon has commented on Unity - Troubleshooting Digital Networking Replication & License Pooling (with Active Directory)

4 years 2 months ago
Hi Brad -I think this is an excellent document!  I have had this same error...

Ginger Dillon has commented on UC7: Media Master Control bar does not record or play

4 years 2 months ago
Hi -From the DCOMCNFG console as in the picture you posted, right-click My...

Ginger Dillon has commented on CUCM8 License problem !

4 years 2 months ago
Hi -Here is a post last year by my friend Rob Huffman - same error, although it...

Ginger Dillon has commented on UC7: Media Master Control bar does not record or play

4 years 2 months ago
Hi -I love these troubleshooting opportunities!  To add to the multitude of...

Ginger Dillon has commented on Not able to login to CUPC

4 years 2 months ago
Hi -If everything else for the user did not change except for licensing...

Ginger Dillon has commented on Unity - Troubleshooting Digital Networking Replication & License Pooling (with Active Directory)

4 years 2 months ago
Hi Brad -Very nice write-up and screenshots. I have dealt with this issue in...

Ginger Dillon has commented on I have 3 CD for install unity, what mean each one?

4 years 2 months ago
Hello -In addition to the excellent post by Tray, I wanted to add the value of...

Bio

Member of Dillon IP Communication Services LLC - Consulting and Services for Cisco IP applications. Prior 26 year Sacramento County employee with enterprise services background - Active Directory; E-Mail and unified messaging; Voice over IP application experience since 2001 (Communication Manager, Unity and Unity Connection, MeetingPlace Express, a little IPCC Express; and InterStar XMediusFax). 2007/2008 - Collaboration with Cisco and National CIPTUG to form local Sacramento CIPTUG chapter. Eager Unified Communications Forum participant and champion mentor in Cisco voice applications.








  • Cisco Designated VIP

    2011 Unified Communications









Ginger Dillon's Stats

Points1926
Discussion started 126
Answers marked as Correct 123
Endorsed 0
Content Rated 76