Hugh Rivera

Member Since: Apr 03, 2012

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Hugh Rivera commented on Release key for TCNC codec software in TelePresence 1 year ago

Is there not a link to request it yourself or do you always need to contact your vendor or cisco?

Hugh Rivera commented on WheelBase CAD for MX Series and C Series in TelePresence 3 years ago

THANK YOU Dharmesh, I could not locate this via Cisco link or Google so how ever you found it is...

Hugh Rivera commented on MCU Resource in TelePresence 3 years ago

Oleksandr.Thank you for your answer. I was aware of this although I do not want to restrict the...

Hugh Rivera commented on MCU Resource in TelePresence 3 years ago

Hi Saad, Thank you for your response. My question was mainly to confirm while I'm already on a call...

Hugh Rivera commented on Error "Normal unspecified" in TelePresence 3 years ago

Hi Magnus, Apology for the late response. I escalated this case at the time to our Vendor and Cisco...

Hugh Rivera commented on Main purpose of the Tandberg Entrypoint Server in TelePresence 3 years ago

Thanks for the Response Justin.

Hugh Rivera commented on Main purpose of the Tandberg Entrypoint Server in TelePresence 3 years ago

Hi Arne,Thank you for all the information and I did read through the doc which has helped also. I...

Hugh Rivera commented on What is the retry count for "Automatic connect" in TMS. in TelePresence 3 years ago

Hi Dale, TMS:  13.2.1MCU:4.2(1.46) and it is an 4510 Codian MCUWe don't have a TCS. Just TMS, MCU,...

Hugh Rivera commented on What is the retry count for "Automatic connect" in TMS. in TelePresence 3 years ago

What does this error mean though?Does it mean that there was not enough ports to allocate for the...

Hugh Rivera commented on What is the retry count for "Automatic connect" in TMS. in TelePresence 3 years ago

What does this error mean though?Does it mean that there was not enough ports to allocate for the...

Hugh Rivera commented on What is the retry count for "Automatic connect" in TMS. in TelePresence 3 years ago

What does this error mean though? Does it mean that there was not enough ports to allocate for the...

Hugh Rivera commented on Synch TMS Phonebook to Local Codec Phonebook in TelePresence 4 years ago

Thanks for the response appreciate it.

Hugh Rivera commented on Codec C20 no red led. in TelePresence 4 years ago

Paul, Thank YOU so much for your answer this worked. Only thing I can say is that since I have...

Hugh Rivera commented on Codec C20 no red led. in TelePresence 4 years ago

The release keys I got from https://tools.cisco.com/SWIFT/LicensingUI/LicenseAdminServlet/...

Hugh Rivera commented on Codec C20 no red led. in TelePresence 4 years ago

Thanks David

Hugh Rivera commented on Codec C20 no red led. in TelePresence 4 years ago

So if it does not go to red, which I've tried on two Profile 42 C20 and both press and hold but not...

Hugh Rivera commented on Codec C20 no red led. in TelePresence 4 years ago

Hi Vivek,You were on the phone with me and Ellie earlier today.I have attempted the factory reset...

Hugh Rivera commented on Codec C20 no red led. in TelePresence 4 years ago

It is a Profile 42 C20 (Tandberg Cisco Video Conference Endpoint)The main issue for now is that the...

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