Du Thi Thu Huyen

Member Since: Jun 07, 2011

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Du Thi Thu Huyen commented on Meet me conference configuration in Unified Communications Applications 3 years ago

Hi Chris Deren,I have "Allow Transfers to Numbers Not Associated with Users or Call Handlers"...

Du Thi Thu Huyen commented on abandoned calls in call type 22 in Contact Center 4 years ago

Hi Prakash,I am clear about this.Thanks you so much for your explanation!

Du Thi Thu Huyen commented on abandoned calls in call type 22 in Contact Center 4 years ago

Hi,Thanks you so much!Your means is the call is routed to agent, but miss when CCM send ringing...

Du Thi Thu Huyen commented on abandoned calls in call type 22 in Contact Center 4 years ago

Hi,When you call to this number, it has no IVR, only 4 agent for this number and if 4 agent are...

Du Thi Thu Huyen commented on Display the calling number instead of Voice mail port number when dials the number not associated with users and Call Handlers in IP Telephony 5 years ago

The problem is similar when I setup my SIP  Phone. The SIP Phone user only see the VM port number.

Du Thi Thu Huyen commented on Display the calling number instead of Voice mail port number when dials the number not associated with users and Call Handlers in IP Telephony 5 years ago

Hi, gmgarrianBut how the Lync System user sees the calling number (not VM port number),Thanks!

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