John Platts

Member Since: Mar 08, 2010

English
John Platts commented on UC500\UC300\BE3000 EOL in Voice Systems 3 years ago

UC500 and CME both support overlay buttons, but only on IP phones that support SCCP. Overlay...

John Platts commented on UC500\UC300\BE3000 EOL in Voice Systems 3 years ago

The UC520, UC540, and UC560 hardware platforms are actually outdated. The UC520, UC540, and UC560...

John Platts commented on UC 500 Software Packs in Voice Systems 3 years ago

BE3000 is actually based on the full Cisco Unified Communications Manager (CallManager) product....

John Platts commented on Auto Attendant on BE3000 in Voice Systems 4 years ago

When is the 8.6.5 release due to be released?

John Platts commented on Can Cisco BE3000 support third-party Voice recoders vendor? in Voice Systems 4 years ago

CallRex call recording from Telrex will work with the BE3000 system. However, if you are using...

John Platts commented on Will Jabber SDK applications work with the Business Edition 3000? in Voice Systems 4 years ago

I was asking this question since our company has considered integrating the Cisco Jabber SDK with...

John Platts commented on Need help getting CallConnector license keys in Voice Systems 4 years ago

Good answer, but this customer has already used the trial.David, what distributor(s) did you use to...

John Platts commented on UC520 CUE Install in Voice Systems 4 years ago

Tyler,Did you find a replacement CompactFlash card that worked correctly with the UC520? If so,...

John Platts commented on UC520 CUE Install in Voice Systems 4 years ago

David,It appears that we have at least one customer that might need to have the CUE flash replaced...

John Platts commented on UC 500 Software Packs in Voice Systems 4 years ago

I have noticed that Cisco has released the SPA512 and SPA514 IP phones. Are these phones planned to...

John Platts commented on Call Recording for the UC320W in Voice Systems 4 years ago

CallRex Call Recording by Telrex does work with all of the Cisco Unified Communications solutions,...

John Platts commented on Looking for opinions/advice on Smart CallConnector server in Voice Systems 4 years ago

CMBE 3000 actually supports the Jabber Client with the 8.6(3) release or later. In addition, the...

John Platts commented on Multisite dial-plan in Voice Systems 4 years ago

Yes, it is actually possible to do so on the UC500 series. However, this kind of configuration is...

John Platts commented on Only 7 PoE ports working on UC540 in Voice Systems 4 years ago

The PoE capacity of a UC520 or UC540 is 88W. If you are using color screen 7900 series phones with...

John Platts commented on Good free/cheap sound editor for .au and wav files in Voice Systems 4 years ago

I have used Audacity to convert MoH files to the 8000 Hz G.711 codec required by the UC500 system....

John Platts commented on Time is 4 hours off on 7975 phones in Voice Systems 4 years ago

The above settings are actually correct for Eastern Time. Here is another setting that should be in...

John Platts commented on Time is 4 hours off on 7975 phones in Voice Systems 4 years ago

There are three different places in the UC500 configuration where the time zone setting needs to be...

John Platts commented on How many wire pairs does my VOIP phone use? in Voice Systems 4 years ago

Non-gigabit Ethernet over twisted pair cables with RJ-45 connectors (either 10BaseT or 100BaseTX)...

John Platts commented on SPA525G2 voice Quality poor , IP communctor Perfect on same site in Voice Systems 4 years ago

We have also seen the issue with release 7.4.8 on the SPA303 phones.

John Platts commented on SPA525G2 voice Quality poor , IP communctor Perfect on same site in Voice Systems 4 years ago

I have heard a customer experiencing a similar audio quality issue with the SPA303 phones, but...

John Platts commented on SIP Diversion Header in Voice Systems 5 years ago

Here is the CLI for disabling the diversion header:voice class sip-profiles 1001 request INVITE sip...

John Platts commented on SIP Diversion Header in Voice Systems 5 years ago

Yes, it is actually possible to exclude or disable the SIP diversion header for an incoming call...

John Platts commented on GIG Ethernet phone support in Voice Systems 5 years ago

To use 6945 phones with Cisco Unified CME, you either have to upgrade to CME 8.8 (which is not yet...

John Platts commented on GIG Ethernet phone support in Voice Systems 5 years ago

The Gigabit Ethernet phones supported on the UC500 series today include the following:CP-7941G-GE (...

John Platts commented on Review of CCA 3.1 & SWP-8.2 [UPDATED 08-08-2011] in Voice Systems 5 years ago

Here are the IP phones that support the iLBC codec:6900 series IP phones7906, 7911, 7921, 7925,...

John Platts commented on Review of CCA 3.1 & SWP-8.2 [UPDATED 08-08-2011] in Voice Systems 5 years ago

There are a few items not listed above that really need to be added into CCA:IPv6 supportCCA does...

John Platts commented on UC 500 Software Packs in Voice Systems 5 years ago

There are some real limitations with the 8961, 9951, and 9971 IP phones in CME 8.x that do not...

John Platts commented on List of UC500 telephony features not yet in CCA in Voice Systems 5 years ago

Cisco really needs to make improvements to CCA. All of the telephony features of the UC300 and CMBE...

John Platts commented on List of UC500 telephony features not yet in CCA in Voice Systems 5 years ago

I was using the search tool to find which of the features were supported by CCA 3.0, but it turns...

John Platts commented on List of UC500 telephony features not yet in CCA in Voice Systems 5 years ago

The following features have been added into CCA as of CCA 3.0:Disable call waiting toneShared octo-...

John Platts commented on G722 Wideband Codec in Voice Systems 5 years ago

We connect our customers to our IP to IP gateway, which is connected to the ITSP. Our ITSP supports...

John Platts commented on AIR-E-K9 LAP521G error in Voice Systems 5 years ago

Yes, the AIR-LAP521G-E-K9 is compatible with the UC500 series. However, the AIR-LAP521G-E-K9 is not...

John Platts commented on UC 500 Software Packs in Voice Systems 5 years ago

Are there plans to support the 6945, 8961, 9951, and/or 9951 phones in 8.6.0?

John Platts commented on UC540 AND PRI Installation in Voice Systems 5 years ago

The CCA SBCS Administrator guide, which can be found by going to http://www.cisco.com/en/US/...

John Platts commented on UC540 with FXO BGP support in Voice Systems 5 years ago

The UC500 series does not support any dynamic routing protocols. Site-to-site VPNs can be...

John Platts commented on Will there be support for the 256MB CompactFlash card on the UC520? in Voice Systems 5 years ago

The size of the UC500 IOS image plus the CME support files plus the phone firmware for all non-...

John Platts commented on SIP CONFIGURATION in Voice Systems 5 years ago

I do know that IOS and CME already has the capability to use non-standard SIP ports for registrar...

John Platts commented on DLUs and UC520 CME 8.1/later in Voice Systems 5 years ago

You can update the UC500 software on a UC500 that is currently covered under a valid SMARTnet or...

John Platts commented on Any word yet on the 9900 series phones and UC5x0 in Voice Systems 5 years ago

I had noticed that the phone load sizes for the 8900 and 9900 series phones is much larger than...

John Platts commented on Will there be support for the 256MB CompactFlash card on the UC520? in Voice Systems 5 years ago

I have noticed that the phone firmware files for the 8900 and 9900 series phones are much larger...

John Platts commented on UC 500 Software Packs in Voice Systems 5 years ago

Are there plans for a software pack ZIP file that contains all of the files needed for the UC520,...

John Platts commented on Does the UC500 support DTLS over the AnyConnect VPN client? in Voice Systems 5 years ago

The UC500 does not yet support DTLS with the AnyConnect SSL VPN client. However, IOS 15.1(2)T2,...

John Platts commented on DTMF UC540/Metaswitch issue resolved in Voice Systems 5 years ago

The option to adjust DTMF settings for SIP trunks should really be added to the CCA SIP trunking...

John Platts commented on UC500 Dynamic Routing With DMVPN in Voice Systems 5 years ago

Even though the UC500 is marketed as a voice appliance, the UC500 series is still considered a...

John Platts commented on UC500 Dynamic Routing With DMVPN in Voice Systems 5 years ago

You can actually use an 881, 891, 1921, or 1941 ISR to do DMVPN and dynamic routing, as long as you...

John Platts commented on UC500 Dynamic Routing With DMVPN in Voice Systems 5 years ago

The UC500 does not support dynamic routing. However, you can put a UC500 in front of an ISR, set up...

John Platts commented on UC 500 Software Packs in Voice Systems 5 years ago

Is CUE updated to 8.0.3 for the UC520 and UC540 platforms in 8.0.5 and 8.1.0, or is the updated CUE...

John Platts commented on PoE Budget on Integrated Switch Ports - UC520/UC540 in Voice Systems 5 years ago

The maximum PoE capacity of the switchports on the UC520 and UC540 is 88W total and up to 15.4W per...

John Platts commented on Question on supported features on SPA5xx phones in Voice Systems 5 years ago

The answer to the question about octo-lines on current SPA5xx modeles can be found at https://...

John Platts commented on Question on supported features on SPA5xx phones in Voice Systems 5 years ago

I have noticed that there are some major changes made in Cisco Unified CME 8.5. CME 8.5 has the...

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Discussion started 94
Answers marked as Correct 20
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Content Rated 26