John Regan

Member Since: Jul 26, 2011

English
John Regan commented on Cisco Nexus 5K sup-active usage in Cisco Proximity 10 months ago

Hi, This is posted in the wrong forum.  This forum is for Cisco proximity mobile and PC/Mac...

John Regan commented on Questions about not working with cisco equipment? in Cisco Proximity 2 years ago

Hi Jose,If you have an Apple IOS 7 device and the application yes it should work fine with an SX20...

John Regan commented on Questions about not working with cisco equipment? in Cisco Proximity 2 years ago

Hi Jose,The far end would also need to be a Cisco endpoint with intelligent proximity to use the...

John Regan commented on Questions about not working with cisco equipment? in Cisco Proximity 2 years ago

Hi Jose,The Cisco Proximity app requires a Cisco endpoint that supports intelligent proximity (...

John Regan commented on Telepresence ISDN LINK in TelePresence 2 years ago

Hi, Yes you can add the same numbers on both channels and this is the norm from what I have seen,...

John Regan commented on External Mic on EX90 in TelePresence 2 years ago

Hi Tino,You are correct these are quite different mics.  I cant offer you much in the way the EX90...

John Regan commented on Cisco SX20 endpoint with Cisco ISDN Link in TelePresence 2 years ago

Hi Albert,Ok I think I see a couple of problems.Problem 1:  Incoming calls are setup as a speech...

John Regan commented on Cisco SX20 endpoint with Cisco ISDN Link in TelePresence 2 years ago

Hi,We would need some logs to see what is happening, I would advise you open a TAC case but is you...

John Regan commented on C40 Layout and wallpaper issue in TelePresence 2 years ago

Yes it moves back once the presentation is stopped.RegardsJohn

John Regan commented on C40 Layout and wallpaper issue in TelePresence 2 years ago

Hi,This will be fixed in TC6.3 which is scheduled to be released in two to three weeks.When showing...

John Regan commented on How the Creston touch panel get the TMS phonebook of C40 codec in TelePresence 3 years ago

Hi,The Crestron can use the API of the codec to run searches on phonebooks.Please see:http://www....

John Regan commented on Cisco MXP 6000 Audio Only Streaming in TelePresence 3 years ago

I have it working using an 1000 MXP.I have the streaming settings:Address: 224.0.0.0Address Port:...

John Regan commented on SX20 unable to Dial MXP990 on IP in TelePresence 3 years ago

Hi,There can be many reasons for this.  I assume you are talking about H323 here - when calling...

John Regan commented on Using Samsung Tab as a remote for C40 in TelePresence 3 years ago

Hi,There is a remote control key map in the API guide http://www.cisco.com/en/US/docs/telepresence/...

John Regan commented on C 90 Camera Daisy Chain Camera in TelePresence 4 years ago

Hello,Please check these documents:http://tools.cisco.com/search/display?url=http%3A%2F%2Fwww.cisco...

John Regan commented on Question regarding dual monitor Profile 52" in TelePresence 4 years ago

Hi,This sounds like CSCtu09288 and this should be resolved in TC4.2.2+ and I am not 100% sure what...

John Regan commented on How to configure WLAN IP on Edge95 in TelePresence 4 years ago

Hello,Just to add to Justins comment the MXP range only support the exact cards mentioned and these...

John Regan commented on Profile Series Video Issue in TelePresence 4 years ago

Hello,There was a known issue with TC4.2.1 with profile 42/52 (CSCtu09288) but it should be...

John Regan commented on MX300 config guide in TelePresence 4 years ago

Hello,You will need to apply the latest device pack to your CUCM (cmterm-devicepack8.6.2.21020-1....

John Regan commented on C20 to VSX6000A - H264 problems in TelePresence 4 years ago

Maybe you can try disabling some of the extra H264 modes... xConfiguration Experimental...

John Regan commented on C20 with Echo on HDMI1 output in TelePresence 4 years ago

Hello,Usually this is because the LCD screen will be processing the video image and thus delays the...

John Regan commented on edge95 restart when switch cameras in TelePresence 4 years ago

A problem like this was resolved in F9.1.I recommend you try F9.1.1 and see if this helps, no...

John Regan commented on Upgrade Software for E20 to TE4.1.0 in TelePresence 4 years ago

Hi,The bug number is CSCtx35051.ThanksJohn

John Regan commented on Upgrade Software for E20 to TE4.1.0 in TelePresence 4 years ago

Hi Martin,I created a bug for the flashing wallpaper issue.ThanksJohn

John Regan commented on CUCM phonebook EX60/EX90 in TelePresence 4 years ago

Yes this is true as far as I know too.If on VCS you will have to use TMS phonebooks, if on CUCM you...

John Regan commented on Upgrade Software for E20 to TE4.1.0 in TelePresence 4 years ago

Hi Martin,I have just tried to replicate your wallpaper issue and I did get it going dark and...

John Regan commented on Virtual Monitors Setting on MXP 770 in TelePresence 4 years ago

Hello,The Virtual Monitor program output is none persistent as you have found out.  It was created...

John Regan commented on Switchport config to support EX90 in TelePresence 4 years ago

Hi,In order for the EX90 to use CDP by default (TC5.0) , provisioning has to be set to CUCM, if...

John Regan commented on Missing Back-End on C-60 codec in TelePresence 4 years ago

Hello,What version of software are you using?Do you have both HTTP and HTTPS enabled or one of...

John Regan commented on Upgrade to TC5.X in TelePresence 4 years ago

Hi Jens,You can upgrade in one step.I would however suggest that you read the TC3/4/5 release notes...

John Regan commented on Upgrade Software for E20 to TE4.1.0 in TelePresence 4 years ago

Hi Andrew,There is apparently some way we can upload something  to the Cisco site for notification...

John Regan commented on EX60 upgrade to 5.0 from 4.2.1 in TelePresence 4 years ago

Hello,If you have a valid service contract for a Cisco C Series or EX Series TelePresence system...

John Regan commented on Upgrade Software for E20 to TE4.1.0 in TelePresence 4 years ago

Unfortunately we had to remove TE4.1 due to a security concern.  The information regarding this...

John Regan commented on Command line question in TelePresence 4 years ago

Hello,I would recommend checking out the API guide here.The command to place a SIP call at 1920...

John Regan commented on SSH phonebook managment on C-series and E-series in TelePresence 4 years ago

Hello,I have tested this on TC4.2/TC5 (hopefully released Friday) and TE4.1 and it works for me.  I...

John Regan commented on Question about provisioning of E20s - CUCM and TMS in TelePresence 4 years ago

Hi Nick,Yes this will apply to the EX/C Series as well.  We are aware this is an area we need to...

John Regan commented on Question about provisioning of E20s - CUCM and TMS in TelePresence 4 years ago

Hi Nick,At the moment you cant currently set settings like MTU from the CUCM which I agree is...

John Regan commented on C-Series Event Logs in TelePresence 4 years ago

OK my first recommendation would be to upgrade to a more recent release if possible if you are...

John Regan commented on TCP/UDP port usage for the EX90 in TelePresence 4 years ago

Hello,There were these documents H323 and SIP but these are now outdated I believe as you can set...

John Regan commented on Question about provisioning of E20s - CUCM and TMS in TelePresence 4 years ago

Hello,Having both TMS and CUCM to manage the endpoints is not a good idea (yet). TMS and CUCM will...

John Regan commented on C-Series Event Logs in TelePresence 4 years ago

Hello,On the C series all current logs should be zipped up to a file on reboot, as long as someone...

John Regan commented on EX90 Touchscreen settings password in TelePresence 4 years ago

Hi,You can login to the codec using SSH and login as admin and enter the following command,...

John Regan commented on 6000MXP Endpoint software upgrade in TelePresence 4 years ago

You can always upgrade to a minor version without a key (e.g. F3.0 to F3.5) but if you jump from F3...

John Regan commented on Tandberg EX90 in TelePresence 5 years ago

Support for native registration of EX90 to CUCM 8.6 is scheduled for TC5.0 which is not released...

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