John Regan

Member Since: Jul 26, 2011

English
John Regan's Activity on Cisco Support Community
Currently displaying 50 results

John Regan has commented on Questions about not working with cisco equipment?

1 year 4 months ago
Hi Jose,If you have an Apple IOS 7 device and the application yes it should...

John Regan has commented on Questions about not working with cisco equipment?

1 year 4 months ago
Hi Jose,The far end would also need to be a Cisco endpoint with intelligent...

John Regan has commented on Questions about not working with cisco equipment?

1 year 4 months ago
Hi Jose,The Cisco Proximity app requires a Cisco endpoint that supports...

John Regan has commented on Telepresence ISDN LINK

1 year 5 months ago
Hi, Yes you can add the same numbers on both channels and this is the norm...

John Regan has commented on External Mic on EX90

1 year 7 months ago
Hi Tino,You are correct these are quite different mics.  I cant offer you much...

John Regan has commented on Cisco SX20 endpoint with Cisco ISDN Link

1 year 8 months ago
Hi Albert,Ok I think I see a couple of problems.Problem 1:  Incoming calls are...

John Regan has commented on Cisco SX20 endpoint with Cisco ISDN Link

1 year 8 months ago
Hi,We would need some logs to see what is happening, I would advise you open a...

John Regan has commented on C40 Layout and wallpaper issue

1 year 10 months ago
Yes it moves back once the presentation is stopped.RegardsJohn

John Regan has commented on C40 Layout and wallpaper issue

1 year 10 months ago
Hi,This will be fixed in TC6.3 which is scheduled to be released in two to...

John Regan has commented on How the Creston touch panel get the TMS phonebook of C40 codec

1 year 12 months ago
Hi,The Crestron can use the API of the codec to run searches on phonebooks....

John Regan has commented on Cisco MXP 6000 Audio Only Streaming

2 years 2 months ago
I have it working using an 1000 MXP.I have the streaming settings:Address: 224....

John Regan has commented on SX20 unable to Dial MXP990 on IP

2 years 2 months ago
Hi,There can be many reasons for this.  I assume you are talking about H323...

John Regan has commented on Using Samsung Tab as a remote for C40

2 years 2 months ago
Hi,There is a remote control key map in the API guide http://www.cisco.com/en/...

John Regan has commented on C 90 Camera Daisy Chain Camera

2 years 11 months ago
Hello,Please check these documents:http://tools.cisco.com/search/display?url=...

John Regan has commented on Question regarding dual monitor Profile 52"

3 years 3 months ago
Hi,This sounds like CSCtu09288 and this should be resolved in TC4.2.2+ and I am...

John Regan has commented on Question regarding dual monitor Profile 52"

3 years 3 months ago
Hi,This sounds like CSCtu09288 and this should be resolved in TC4.2.2+ and I am...

John Regan has commented on How to configure WLAN IP on Edge95

3 years 4 months ago
Hello,Just to add to Justins comment the MXP range only support the exact cards...

John Regan has commented on How to configure WLAN IP on Edge95

3 years 4 months ago
Hello,Just to add to Justins comment the MXP range only support the exact cards...

John Regan has commented on Profile Series Video Issue

3 years 5 months ago
Hello,There was a known issue with TC4.2.1 with profile 42/52 (CSCtu09288) but...

John Regan has commented on Profile Series Video Issue

3 years 5 months ago
Hello,There was a known issue with TC4.2.1 with profile 42/52 (CSCtu09288) but...

John Regan has commented on MX300 config guide

3 years 5 months ago
Hello,You will need to apply the latest device pack to your CUCM (cmterm-...

John Regan has commented on MX300 config guide

3 years 5 months ago
Hello,You will need to apply the latest device pack to your CUCM (cmterm-...

John Regan has commented on C20 to VSX6000A - H264 problems

3 years 6 months ago
Maybe you can try disabling some of the extra H264 modes... xConfiguration...

John Regan has commented on C20 to VSX6000A - H264 problems

3 years 6 months ago
Maybe you can try disabling some of the extra H264 modes... xConfiguration...

John Regan has commented on C20 with Echo on HDMI1 output

3 years 6 months ago
Hello,Usually this is because the LCD screen will be processing the video image...

John Regan has commented on C20 with Echo on HDMI1 output

3 years 6 months ago
Hello,Usually this is because the LCD screen will be processing the video image...

John Regan has commented on edge95 restart when switch cameras

3 years 7 months ago
A problem like this was resolved in F9.1.I recommend you try F9.1.1 and see if...

John Regan has commented on edge95 restart when switch cameras

3 years 7 months ago
A problem like this was resolved in F9.1.I recommend you try F9.1.1 and see if...

John Regan has commented on Upgrade Software for E20 to TE4.1.0

3 years 7 months ago
Hi,The bug number is CSCtx35051.ThanksJohn

John Regan has commented on Upgrade Software for E20 to TE4.1.0

3 years 7 months ago
Hi,The bug number is CSCtx35051.ThanksJohn

John Regan has commented on Upgrade Software for E20 to TE4.1.0

3 years 7 months ago
Hi Martin,I created a bug for the flashing wallpaper issue.ThanksJohn

John Regan has commented on Upgrade Software for E20 to TE4.1.0

3 years 7 months ago
Hi Martin,I created a bug for the flashing wallpaper issue.ThanksJohn

John Regan has commented on CUCM phonebook EX60/EX90

3 years 7 months ago
Yes this is true as far as I know too.If on VCS you will have to use TMS...

John Regan has commented on CUCM phonebook EX60/EX90

3 years 7 months ago
Yes this is true as far as I know too.If on VCS you will have to use TMS...

John Regan has commented on Upgrade Software for E20 to TE4.1.0

3 years 7 months ago
Hi Martin,I have just tried to replicate your wallpaper issue and I did get it...

John Regan has commented on Upgrade Software for E20 to TE4.1.0

3 years 7 months ago
Hi Martin,I have just tried to replicate your wallpaper issue and I did get it...

John Regan has commented on Virtual Monitors Setting on MXP 770

3 years 8 months ago
Hello,The Virtual Monitor program output is none persistent as you have found...

John Regan has commented on Switchport config to support EX90

3 years 8 months ago
Hi,In order for the EX90 to use CDP by default (TC5.0) , provisioning has to be...

John Regan has commented on Missing Back-End on C-60 codec

3 years 8 months ago
Hello,What version of software are you using?Do you have both HTTP and HTTPS...

John Regan has commented on Upgrade to TC5.X

3 years 8 months ago
Hi Jens,You can upgrade in one step.I would however suggest that you read the...

John Regan has commented on Upgrade Software for E20 to TE4.1.0

3 years 8 months ago
Hi Andrew,There is apparently some way we can upload something  to the Cisco...

John Regan has commented on EX60 upgrade to 5.0 from 4.2.1

3 years 8 months ago
Hello,If you have a valid service contract for a Cisco C Series or EX Series...

John Regan has commented on Upgrade Software for E20 to TE4.1.0

3 years 9 months ago
Unfortunately we had to remove TE4.1 due to a security concern.  The...

John Regan has commented on Command line question

3 years 9 months ago
Hello,I would recommend checking out the API guide here.The command to place a...

John Regan has commented on SSH phonebook managment on C-series and E-series

3 years 9 months ago
Hello,I have tested this on TC4.2/TC5 (hopefully released Friday) and TE4.1 and...

John Regan has commented on Question about provisioning of E20s - CUCM and TMS

3 years 9 months ago
Hi Nick,Yes this will apply to the EX/C Series as well.  We are aware this is...

John Regan has commented on Question about provisioning of E20s - CUCM and TMS

3 years 9 months ago
Hi Nick,At the moment you cant currently set settings like MTU from the CUCM...

John Regan has commented on C-Series Event Logs

3 years 9 months ago
OK my first recommendation would be to upgrade to a more recent release if...

John Regan has commented on TCP/UDP port usage for the EX90

3 years 9 months ago
Hello,There were these documents H323 and SIP but these are now outdated I...

John Regan has commented on Question about provisioning of E20s - CUCM and TMS

3 years 9 months ago
Hello,Having both TMS and CUCM to manage the endpoints is not a good idea (yet...

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John Regan's Stats

Points94
Discussion started 0
Answers marked as Correct 11
Endorsed 1
Content Rated 1