jonathanwalton

Member Since: May 04, 2006

English
jonathanwalton's Activity on Cisco Support Community
Currently displaying 50 results

jonathanwalton has commented on Can a UCCX script load-balance calls between 2 DNs?

2 months 2 weeks ago
Thanks, your suggestion just might work.  Call volume is rather low, not...

jonathanwalton has created Can a UCCX script load-balance calls between 2 DNs?

2 months 2 weeks ago
I'd like to create a UCCX trigger (let's say dn:111) that runs...

jonathanwalton has commented on How can I evenly split incoming calls between 2 employees without a shared voicemail?

2 months 3 weeks ago
Queuing is not enabled.  I have no desire to queue the calls.In the Hunt...

jonathanwalton has commented on How can I evenly split incoming calls between 2 employees without a shared voicemail?

2 months 3 weeks ago
Thanks for the reply, but that's not what im asking. I don't want a...

jonathanwalton has created How can I evenly split incoming calls between 2 employees without a shared voicemail?

2 months 3 weeks ago
I need to load balance a low volume of calls between 2 DNs.Incoming calls need...

jonathanwalton has commented on Attandant Console Advanced 10.5 contacts not updating

6 months 3 weeks ago
That seems to be "normal".  The web console contacts are at 1000...

jonathanwalton has created Attandant Console Advanced 10.5 contacts not updating

7 months 3 weeks ago
I'm running CUAC v10.5 with CUCM 9.1.2.We have setup the LDAP sync with...

jonathanwalton has commented on Can I reorder the 8831 softkeys? ("apps", "contacts", and "msgs")

8 months 2 weeks ago
I never did.

jonathanwalton has commented on Cannot see more than 1 CUCM server for AXL\CTI providers - new setup CUCM v9.1.2, UCCX 10.5

9 months 2 weeks ago
I did. Originally I had CUCM 9.1(2)SU2.  The compatibility matrix...

jonathanwalton has commented on Cannot see more than 1 CUCM server for AXL\CTI providers - new setup CUCM v9.1.2, UCCX 10.5

10 months 1 week ago
I'm running 9.1(2)SU2, and you're right, I see only 9.1(2)SU1 is listed...

jonathanwalton has created Need suggestion for Unity Connection 9.1(2) alert on SIB failure?

10 months 1 week ago
On Unity 8.x I had a monitor on the UnityMTA folder as an easy way of knowing...

jonathanwalton has commented on Cannot see more than 1 CUCM server for AXL\CTI providers - new setup CUCM v9.1.2, UCCX 10.5

10 months 1 week ago
Thanks for the suggestion.  I tested from every direction, but DNS is...

jonathanwalton has commented on Cannot see more than 1 CUCM server for AXL\CTI providers - new setup CUCM v9.1.2, UCCX 10.5

10 months 1 week ago
IP Address.

jonathanwalton has commented on Cannot see more than 1 CUCM server for AXL\CTI providers - new setup CUCM v9.1.2, UCCX 10.5

10 months 1 week ago
Yes, this is a brand new install. 

jonathanwalton has created Cannot see more than 1 CUCM server for AXL\CTI providers - new setup CUCM v9.1.2, UCCX 10.5

10 months 1 week ago
I'm setting up a new CUCM v9.1.2 CUCM cluster, and a single UCCX v10.5...

jonathanwalton has commented on Save recorded name as a .wav file - Unity Connection v8.6

10 months 2 weeks ago
Nevermind, I found it.  The recorded name can be found on the media bar on...

jonathanwalton has commented on Save recorded name as a .wav file - Unity Connection v8.6

10 months 2 weeks ago
Nevermind, I found it.  The recorded name can be found on the media bar on...

jonathanwalton has created Save recorded name as a .wav file - Unity Connection v8.6

10 months 2 weeks ago
I need to backup a user's greeting, but they just have their name recorded...

jonathanwalton has created How do I preserve the Personal Directory Groups? - Attendant Console Advanced v10.5

11 months 1 day ago
I’m doing a controlled migration from CUCM 7.15 to v9.I’ve setup an...

jonathanwalton has commented on On demand call recording solution for CUCM?

11 months 1 day ago
Thanks Jonathan (great name btw)!  I bought one of the LRX-40USB that ties...

jonathanwalton has commented on On demand call recording solution for CUCM?

11 months 1 day ago
Thanks Jonathan (great name btw)!  I bought one of the LRX-40USB that ties...

jonathanwalton has created Can I reorder the 8831 softkeys? ("apps", "contacts", and "msgs")

1 year 1 week ago
Is there a way to change the order of the softkeys on an 8831?  The...

jonathanwalton has created On demand call recording solution for CUCM?

1 year 1 month ago
I’m looking for an on-demand call recording software for a small group...

jonathanwalton has created Does CUEAC v9.1 include speed dial improvements?

1 year 10 months ago
I’m trying to migrating to the CUEAC 8.6.2 from the old AC that came with CUCM...

jonathanwalton has created How do I avoid IDT for 911 calls, using CER, in a dialplan with no external access code?

1 year 11 months ago
In our environment, we don’t use an external code in our dialplan. We also use...

jonathanwalton has commented on Trouble with BLF\presense directory\call history between CUCM7 and CUCM9 (1-way)

1 year 11 months ago
Thanks, I didn't have the "Allow Presence Subscription" box checked.

jonathanwalton has created Trouble with BLF\presense directory\call history between CUCM7 and CUCM9 (1-way)

1 year 12 months ago
I’m having issues seeing phone BLF\presnce status on the corporate directory...

jonathanwalton has created Obtaining ELM licenses from CUCM v7 for v9 upgrade (new hardware)

2 years 2 days ago
I’m running CUCM 7.15 on MCS servers. These servers do not support v8 or v9. I...

jonathanwalton has commented on ViewMail client for Unity 8.x that supports Windows7, Outlook 2010, SSO?

2 years 2 weeks ago
8.6(5) only supports SSO with unity connection, Not Unity 8.x -  unless you...

jonathanwalton has created ViewMail client for Unity 8.x that supports Windows7, Outlook 2010, SSO?

2 years 2 weeks ago
I apologize if this question has been asked before. It’s difficult to search...

jonathanwalton has created Has anyone successfully created a SIP trunk to lenny@sip.itslenny.com in CUCM?

2 years 5 months ago
I have tested with a non-cisco sip client to ensure it’s not a firewall issue,...

jonathanwalton has created mediamasENU.cab working in IE9? Unity 8.x

2 years 5 months ago
Hello,Has anyone gotten the mediamasENU.cab to work in IE9?  I can't seem to...

jonathanwalton has created Can you setup VisualVoicemail for multiple Unity Connection clusters on a single CUCM cluster?

2 years 7 months ago
The directions talk about how to setup VisualVoicemail in a HA enviroment(...

jonathanwalton has created Is CAD MT still a thing? CAD with a softphone built in for incoming calls

2 years 8 months ago
I’m running UCCX 7.0(2)_Build254 Enhanced, and our agent’s use physical phones...

jonathanwalton has created Asking advice on CUCM 7+ paging for small site.

2 years 8 months ago
I’m setting up a new location that will register to my CUCM 7+ cluster. It’s...

jonathanwalton has commented on Enterprise Attendant console - Sync with Active directory "company" field?

2 years 8 months ago
I found the answer as to which AD fields are synced that you don't see from the...

jonathanwalton has created Enterprise Attendant console - Sync with Active directory "company" field?

2 years 8 months ago
Is it possible to sync the "Company" field in the Enterprise Attendant console...

jonathanwalton has commented on Jabber vs Lync

2 years 9 months ago
Catherine,  Your post made my day.  Thank you!

jonathanwalton has commented on Testing Peer Firmware Sharing at single remote site - please check my plan

2 years 9 months ago
You said my procedure is guaranteed to not grab the new firmware until the...

jonathanwalton has commented on Testing Peer Firmware Sharing at single remote site - please check my plan

2 years 9 months ago
I've read that link as well.  If the new firmware is the device default in...

jonathanwalton has commented on Testing Peer Firmware Sharing at single remote site - please check my plan

2 years 9 months ago
Thanks for the reply, but your link talks about upgrading indiviudal phones...

jonathanwalton has created Testing Peer Firmware Sharing at single remote site - please check my plan

2 years 9 months ago
I have many remote sites that need firmware updates. None of the phones are...

jonathanwalton has commented on Jabber vs Lync

2 years 9 months ago
Hi Peter, I don't follow you.  I see the jabber presence bubble in outlook, so...

jonathanwalton has created Easy open\closed toggle for receptionists? CUEAC 8.6.2

2 years 9 months ago
The old (Cisco brand) Attendant Console online\offline button worked in...

jonathanwalton has commented on Unity8 to CUC 8.6.2 migration with COBRA - migrated users do not have "Integrate with LDAP Directory" selected

2 years 9 months ago
Thanks for your response. However I haven’t done my mass import yet, so I don’t...

jonathanwalton has created Unity8 to CUC 8.6.2 migration with COBRA - migrated users do not have "Integrate with LDAP Directory" selected

2 years 9 months ago
I’m migrating users from my Unity v8.0 cluster to a Unity Connection 8.6.2...

jonathanwalton has commented on Updating LDAP User Search Base

2 years 9 months ago
your current user base will not be effected.  After you create your new...

jonathanwalton has commented on Phone View for Unity Connection 8.6.2 does not support 7945 phones??

2 years 10 months ago
Now I'm a little confused.  I think PhoneView is working, but it's not working...

jonathanwalton has commented on Phone View for Unity Connection 8.6.2 does not support 7945 phones??

2 years 10 months ago
VisualVoicemail and PhoneView were 2 separate features in Unity 8.0.  Has this...

jonathanwalton has created Phone View for Unity Connection 8.6.2 does not support 7945 phones??

2 years 10 months ago
I've used PhoneView with Cisco Unity 8.0 and loved being able to screen my...

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jonathanwalton's Stats

Points24
Discussion started 64
Answers marked as Correct 1
Endorsed 1
Content Rated 34