jonathanwalton

Member Since: May 04, 2006

English
jonathanwalton commented on Outbound 911 using specific PRI channel in IP Telephony 1 year ago

Thanks!  This is what I'm looking for.  I'll play around with it and update this thread.

jonathanwalton commented on Can a UCCX script load-balance calls between 2 DNs? in Contact Center 1 year ago

Thanks, your suggestion just might work.  Call volume is rather low, not worried about calls at the...

jonathanwalton commented on How can I evenly split incoming calls between 2 employees without a shared voicemail? in IP Telephony 1 year ago

Queuing is not enabled.  I have no desire to queue the calls.In the Hunt Pilot settings:When I...

jonathanwalton commented on How can I evenly split incoming calls between 2 employees without a shared voicemail? in IP Telephony 1 year ago

Thanks for the reply, but that's not what im asking. I don't want a single voice mail account, I...

jonathanwalton commented on Attandant Console Advanced 10.5 contacts not updating in Unified Communications Applications 1 year ago

That seems to be "normal".  The web console contacts are at 1000 for me as well. If you load up the...

jonathanwalton commented on Cannot see more than 1 CUCM server for AXL\CTI providers - new setup CUCM v9.1.2, UCCX 10.5 in Contact Center 2 years ago

I did. Originally I had CUCM 9.1(2)SU2.  The compatibility matrix shows only 9.1(2)SU1 being...

jonathanwalton commented on Cannot see more than 1 CUCM server for AXL\CTI providers - new setup CUCM v9.1.2, UCCX 10.5 in Contact Center 2 years ago

I'm running 9.1(2)SU2, and you're right, I see only 9.1(2)SU1 is listed on the compatibility Matrix...

jonathanwalton commented on Cannot see more than 1 CUCM server for AXL\CTI providers - new setup CUCM v9.1.2, UCCX 10.5 in Contact Center 2 years ago

Thanks for the suggestion.  I tested from every direction, but DNS is working correctly.  I'll...

jonathanwalton commented on Save recorded name as a .wav file - Unity Connection v8.6 in IP Telephony 2 years ago

Nevermind, I found it.  The recorded name can be found on the media bar on the subscriber's main...

jonathanwalton commented on On demand call recording solution for CUCM? in IP Telephony 2 years ago

Thanks Jonathan (great name btw)!  I bought one of the LRX-40USB that ties into the handset cord,...

jonathanwalton commented on Trouble with BLF\presense directory\call history between CUCM7 and CUCM9 (1-way) in IP Telephony 3 years ago

Thanks, I didn't have the "Allow Presence Subscription" box checked.

jonathanwalton commented on ViewMail client for Unity 8.x that supports Windows7, Outlook 2010, SSO? in IP Telephony 3 years ago

8.6(5) only supports SSO with unity connection, Not Unity 8.x -  unless you know a workaround?http...

jonathanwalton commented on Enterprise Attendant console - Sync with Active directory "company" field? in IP Telephony 4 years ago

I found the answer as to which AD fields are synced that you don't see from the CUCM console.  See...

jonathanwalton commented on Jabber vs Lync in Jabber Clients 4 years ago

Catherine,  Your post made my day.  Thank you!

jonathanwalton commented on Testing Peer Firmware Sharing at single remote site - please check my plan in IP Telephony 4 years ago

You said my procedure is guaranteed to not grab the new firmware until the phone is configured to...

jonathanwalton commented on Testing Peer Firmware Sharing at single remote site - please check my plan in IP Telephony 4 years ago

I've read that link as well.  If the new firmware is the device default in CUCM, why do you say...

jonathanwalton commented on Testing Peer Firmware Sharing at single remote site - please check my plan in IP Telephony 4 years ago

Thanks for the reply, but your link talks about upgrading indiviudal phones directly from the CUCM...

jonathanwalton commented on Jabber vs Lync in Jabber Clients 4 years ago

Hi Peter, I don't follow you.  I see the jabber presence bubble in outlook, so when I'm searching...

jonathanwalton commented on Unity8 to CUC 8.6.2 migration with COBRA - migrated users do not have "Integrate with LDAP Directory" selected in IP Telephony 4 years ago

Thanks for your response. However I haven’t done my mass import yet, so I don’t need to use the...

jonathanwalton commented on Updating LDAP User Search Base in IP Telephony 4 years ago

your current user base will not be effected.  After you create your new directory that points at...

jonathanwalton commented on Phone View for Unity Connection 8.6.2 does not support 7945 phones?? in IP Telephony 4 years ago

Now I'm a little confused.  I think PhoneView is working, but it's not working how I expected.  If...

jonathanwalton commented on Phone View for Unity Connection 8.6.2 does not support 7945 phones?? in IP Telephony 4 years ago

VisualVoicemail and PhoneView were 2 separate features in Unity 8.0.  Has this changed?  I haven't...

jonathanwalton commented on Asking for advice for Jabber deployment - multi CUCM cluster\AD domains in Jabber Clients 4 years ago

Jonathan,Thanks again for your response - it clarified things perfectly!

jonathanwalton commented on Asking for advice for Jabber deployment - multi CUCM cluster\AD domains in Jabber Clients 4 years ago

Thanks for the response!  Does anyone have advice when picking either UDS or ADAM?  Let's assume I'...

jonathanwalton commented on Can Jabber search for users in multiple domains? in Jabber Clients 4 years ago

Thank you.  I am working out of the same documentation, I just missed that line.

jonathanwalton commented on Can Jabber search for users in multiple domains? in Jabber Clients 4 years ago

Thanks for the response Jonathan.  I been over the documentation several times, where do you see...

jonathanwalton commented on Where do I set device CSS for Pilot Point? (CUCM 7.15) in IP Telephony 4 years ago

Found it.  I setup a Pilot point with device name=XXX.  I complete the DN, and hunt group stuff. ...

jonathanwalton commented on Where do I set device CSS for Pilot Point? (CUCM 7.15) in IP Telephony 4 years ago

No. Pilot Point.Application - Cisco Unified CM Attendant Console - Pilot Point.I know you don't...

jonathanwalton commented on Passing Line status over trunks in IP Telephony 4 years ago

Thanks for the replies.I saw that in the SRND, but thanks for posting it.  I guess it's confusing...

jonathanwalton commented on Passing Line status over trunks in IP Telephony 4 years ago

...selfish bump...

jonathanwalton commented on Quick forward option for CUCM 7.15? in IP Telephony 5 years ago

Thank you!  Although I knew you could forward to the voicemail button, but I did not know you could...

jonathanwalton commented on Where to download VMO 8.0(4)? in IP Telephony 5 years ago

Perfect!  Thank you!  Worked like a charm!

jonathanwalton commented on 1861 router - FXS "loop start" won't register with CUCM, but POTS will in Video Over IP 5 years ago

Hi Rob,Thanks for the reply.That bug sure isn't defined very well.  I'm running FXS ports in CUCM 7...

jonathanwalton commented on Seeking help\advice setting up a voice T1 when used to PRI (CUCM 7.1) in Voice over IP 5 years ago

Sorry, I didn't realize I was in the service providers.When the PRI gets installed, it will be on a...

jonathanwalton commented on Transfer calls from one script to another (halfway through) in Contact Center 6 years ago

HI Jonathan,Thanks for the reply.  I'm actually running this Script on version 7.0(1).  We're...

jonathanwalton commented on Transfer calls from one script to another (halfway through) in Contact Center 6 years ago

Using a "Consult Transfer", I was able to transfer the call to Script1, and punch in the options to...

jonathanwalton commented on PIN in CME in IP Telephony 7 years ago

My "Login" softkey is Gray and says "That key is not active here" when I press it. I created a new...

jonathanwalton commented on How to make IP phone automatically call when I hang up receiver in IP Telephony 7 years ago

I think I got it figured out. Both Phones are in the same Css (at the phone level). The DN on...

jonathanwalton commented on How to make IP phone automatically call when I hang up receiver in IP Telephony 7 years ago

I'm sorry if I'm frustrating you, but following your directions, there appears to be no different...

jonathanwalton commented on How to make IP phone automatically call when I hang up receiver in IP Telephony 7 years ago

I understand your post, but something is still missing.PhoneA(normal user's phone)PhoneB(phone that...

jonathanwalton commented on How to make IP phone automatically call when I hang up receiver in IP Telephony 7 years ago

What about if you want security to call the PLAR phone by dialing it's extension? I get how the...

jonathanwalton commented on 6.1(1_3) Attendant Console speed dials are gone! in IP Telephony 7 years ago

When we migrated to 6.1(1_c) our receptionists had to create new speed dials since I could not find...

jonathanwalton commented on Using Unity as Company Greeting in Unified Communications Applications 7 years ago

I just wanted to let you know there there is a great tool at http://www.ciscounitytools.com called...

jonathanwalton commented on CUCM 6.1(3), how do I pass original caller ID info on with forwarding? in Other Collaboration, Voice, and Video Subjects 7 years ago

Cisco TAC helped me find this switch.It's on the gateway(s).I needed to set:"Calling Party...

jonathanwalton commented on Need help setting up a few IPCCX script options in Contact Center 7 years ago

I figured it out. I used the "Extended Get Digit String" item to transfer calls to an extension...

jonathanwalton commented on Change open\closed trigger for CCX Enhanced 5.0(2)SR2 - easy question in Contact Center 7 years ago

Thanks for your reply, I had it figured out before your message, but was unable to update this...

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