Jonathan Schulenberg

Member Since: May 04, 2007

English
Jonathan Schulenberg's Activity on Cisco Support Community
Currently displaying 50 results

Jonathan Schulenberg has commented on CUCM VM Network Adapter: VMXNET3 or Flexible

2 days 12 hours ago
I just ran into the same behavior and the vCenter Web Client was the culprit....

Jonathan Schulenberg has commented on Call Manager 11.x and endpoints in different locations

5 days 18 hours ago
This information is provided in the design documentation for the products. For...

Jonathan Schulenberg has commented on How can i register CCM VOIP PROVIDER SIP TRUNK REGISTER (sippy)

6 days 8 hours ago
You can't. CUCM only supports line-side SIP registration. You'll need to...

Jonathan Schulenberg has commented on VoiceMailProfile UUID changed from ... to ...

1 week 4 days ago
Triggers also have a Voicemail Profile so you may need to set it there. If...

Jonathan Schulenberg has commented on Domain name addition on CUCM 11.x

1 week 5 days ago
First, yes DNS should be enabled on all nodes (plus IM&P) if you enable it...

Jonathan Schulenberg has commented on Prime Collaboration Assurance Standard ISDN monitoring

1 week 5 days ago
As far as I can tell, the answer is no because the only infrastructure that PCA...

Jonathan Schulenberg has commented on File Manager is found to be in PARTIAL_SERVICE in UCCX Subscriber

1 week 5 days ago
What do the datastores and replication servers status look like under...

Jonathan Schulenberg has commented on SRST configuration

1 week 5 days ago
Siva js correct, they should match. CUCM Reference Address is the IPv4 address...

Jonathan Schulenberg has commented on E1 Problem with PBX

1 week 5 days ago
The noise problem is most likely an issue on the PBX or POTS line. I'm not...

Jonathan Schulenberg has commented on unable to add the directory group in Jabber

1 week 5 days ago
Is Jabber using UDS or EDI? It's possible that the group shows up in search...

Jonathan Schulenberg has commented on Domain name addition on CUCM 11.x

1 week 5 days ago
Where did you add the DNS Domain? On OS Administration when enabling DNS, on...

Jonathan Schulenberg has commented on CUCM 11.5: Certificate expiration Notification for non existing certificate

2 weeks 2 days ago
Call TAC. They'll need to leverage the remote support account to cleanup the...

Jonathan Schulenberg has commented on 911 calls

2 weeks 2 days ago
You'll need to ask your legal counsel and the local regulatory authorities for...

Jonathan Schulenberg has commented on Connecting CUCM/CUCME to PSTN over E1 ISDN PRI

2 weeks 6 days ago
A Gateway/Trunk can have either a Route Pattern assigned to it directly or be a...

Jonathan Schulenberg has commented on Area Code routing in UCCX script

2 weeks 6 days ago
This is where XPath comes to your rescue. You can create an XML document, or...

Jonathan Schulenberg has commented on TAPI API for associate/private data

2 weeks 6 days ago
You're unlikely to get an answer here. All of the developer-focused resources...

Jonathan Schulenberg has commented on Cisc finesse Agent goes to not ready state after 10 minute inactivity

2 weeks 6 days ago
What's the bug ID that you found? Does the Application User credentials...

Jonathan Schulenberg has commented on Busy signal when trying to access overhead paging system

2 weeks 6 days ago
What protocol between CUCM and the FXS port? If MGCP/SCCP is the port...

Jonathan Schulenberg has commented on video to video conference over internet with express way C and express way E.

2 weeks 6 days ago
If you want the end points to be CUCM-registered then you'll need a VPN tunnel...

Jonathan Schulenberg has commented on Cisco VCS B2B with multiple domain

3 weeks 2 days ago
What you're looking for is a Pre-Search Transform. Pre-search transform...

Jonathan Schulenberg has commented on Activating Do-Not-Disturb for a predefined group of extensions in Call Manager based on time of day

3 weeks 2 days ago
If a customer presented this requirement to me I would engage our software...

Jonathan Schulenberg has commented on Single number reach (SNR) on second line of a phone

3 weeks 2 days ago
i.e. the second line rings, rolls over to mobile, when the mobile picks up...

Jonathan Schulenberg has commented on BE6k and BE7k - Design -CUCM

3 weeks 2 days ago
I wanted to chime in with a bit more detail on this one since the cost...

Jonathan Schulenberg has commented on Gateway Recording - CUBE Config

3 weeks 2 days ago
It seems that I need to make a media profile on the CUBE, but then on the...

Jonathan Schulenberg has commented on Exchange Online / Office 365 Unified Messaging with CUCM via CUBE

3 weeks 3 days ago
Cisco tested with the ASR 1000 Series because that's what Microsoft lists...

Jonathan Schulenberg has commented on UCCX Call Control Group selection for Call Consult Transfer

3 weeks 3 days ago
You need to configure the Trigger (aka CTI Route Point) of the...

Jonathan Schulenberg has commented on Skype for business cloud service call to Cisco CMR

3 weeks 3 days ago
See page seven of this document: https://help.webex.com/docs/DOC-6348 The SIP...

Jonathan Schulenberg has commented on how to disable the calendar icon in CUCI-Lync 11.6 ?

3 weeks 3 days ago
Sure, set the <CalendarIntegrationType> element in the jabber-config.xml...

Jonathan Schulenberg has commented on Connecting CUCM/CUCME to PSTN over E1 ISDN PRI

3 weeks 3 days ago
The diagram in the original post doesn't appear to match what you have pasted...

Jonathan Schulenberg has commented on WorkForce Quality Management and Compliance Recording Only on UCCX 10.6

3 weeks 4 days ago
In the Call Manager some SIP trunks do in fact show that they are registered...

Jonathan Schulenberg has commented on CUIC Multiple Reports to be Merged as One

3 weeks 4 days ago
CCX has a CUIC Standard license on it which doesn't allow you to create/edit...

Jonathan Schulenberg has commented on UCCX & SMiner V11.0.1 - Probe if Chat Agents Available Prior To Allowing Chat

3 weeks 5 days ago
Of course they don't. Thanks for keeping me honest Deepak.

Jonathan Schulenberg has commented on WorkForce Quality Management and Compliance Recording Only on UCCX 10.6

3 weeks 5 days ago
SIP Trunks do not register. The closest that happens is a keep alive state if...

Jonathan Schulenberg has commented on UCCX & SMiner V11.0.1 - Probe if Chat Agents Available Prior To Allowing Chat

3 weeks 5 days ago
AS a workaround, your web application developer could obtain this information...

Jonathan Schulenberg has commented on Outbound IVR with SIP

3 weeks 5 days ago
Take a look at this document: http://www.cisco.com/c/en/us/td/docs/ios-xml/ios...

Jonathan Schulenberg has commented on how can I integrate Skype for Business with cucm and cuc?

3 weeks 5 days ago
S4B on-premise or O365 S4B? The former is fairly well covered here: http://www...

Jonathan Schulenberg has commented on cheapest IP phone model requested

3 weeks 5 days ago
FWIW- I would constrain yourself to the 7800 or 8800 series if you go the route...

Jonathan Schulenberg has commented on WorkForce Quality Management and Compliance Recording Only on UCCX 10.6

3 weeks 5 days ago
The XMF provider requires IOS 15.4(3)M or higher.  http://www.cisco.com/c...

Jonathan Schulenberg has commented on Jabber and o365 Calendar Presence (sprinkle in some WebEx)

3 weeks 5 days ago
The server-side integration with Exchange doesn't list support ofO365 (though...

Jonathan Schulenberg has commented on UCCX 10.6 Compatibilty with windows 10 PC

3 weeks 6 days ago
Just to add urgency to Deepak's statement: CAD/CAD reaches End of SW...

Jonathan Schulenberg has commented on CUIC Multiple Reports to be Merged as One

3 weeks 6 days ago
David is correct, though your post doesn't say whether you are using UCCE or...

Jonathan Schulenberg has commented on UCCX 10.6 Appadmin is not responding

3 weeks 6 days ago
Be sure that the microwave link isn't dropping packets or exceeding the allowed...

Jonathan Schulenberg has commented on port 12028 UCCX

3 weeks 6 days ago
Remember that 3rd-party ODBC access is not supported by Cisco except for a)...

Jonathan Schulenberg has commented on Jabber Photos, Report a problem and Server location

3 weeks 6 days ago
Yes, if you include the servers on the Expressway HTTP Reverse Proxy whitelist...

Jonathan Schulenberg has commented on IP Phone (78XX, 88XX) not prompting MRA login screen.

3 weeks 6 days ago
Is this a defect or an intentional change in behavior? If the former, is there...

Jonathan Schulenberg has commented on UK Numbering Plan

3 weeks 6 days ago
Also, you can download and read the dial plan file in plain text if you want to...

Jonathan Schulenberg has commented on Connecting CUCM/CUCME to PSTN over E1 ISDN PRI

3 weeks 6 days ago
1. The PRI is essentially a data T1 (so normal rules apply there) except...

Jonathan Schulenberg has commented on Unity - Change of user ID

1 month 1 day ago
BAT doesn't allow you to change the alias; however, you can use the Connection...

Jonathan Schulenberg has commented on cucm - skype for business sip issue

1 month 6 days ago
The SIP stack in CUCM 11 hasn't changed so the integration guide published for...

Jonathan Schulenberg has commented on UCCX Help Required

1 month 1 week ago
The short answer is a 'no'. CCX isn't capable of doing what you're asking of it...

Bio

Accomplished and articulate voice engineer with five years of experience implementing and supporting Cisco Unified Communications solutions. A Cisco Designated VIP in 2012 and 2011 for guidance and technical support provided to peers. Successful executing projects in both a presales and deployment engineer capacity. Excellent written and verbal communication skills facilitate effective collaboration with technical and business decision makers. Being highly personable and a self-motivated professional with the versatility to work amongst diverse groups of people offer a reliable resource that drives success in each project.








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    2016 IP Telephony





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    2014 Jabber, IP Telephony





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    2013 IP Telephony





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    2012 IP Telephony





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Answers marked as Correct 1019
Endorsed 31
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