Jonathan Schulenberg

Member Since: May 04, 2007

English
Jonathan Schulenberg's Activity on Cisco Support Community
Currently displaying 50 results

Jonathan Schulenberg has commented on NTP error while installing CUCM Subcriber

1 hour 50 min ago
Absolutely. If you enable DNS on the mode then all nodes in the cluster must be...

Jonathan Schulenberg has commented on CUCM to VCS Call Manipulation

1 day 7 hours ago
The Cisco VCS and CUCM Deployment Guide (page 23) explains how to...

Jonathan Schulenberg has commented on TAPI Driver

2 days 9 hours ago
The IVR application will need to pass this to your application, either in-band...

Jonathan Schulenberg has commented on Jabber Video Integration

3 days 5 hours ago
Just to add emphasis on Jens' point: Jabber Video/Movi is EoL: http://...

Jonathan Schulenberg has commented on Jabber for android drops registration after 12 min

3 days 5 hours ago
Do you see the keepalive being generated in the client-side Jabber logs? What...

Jonathan Schulenberg has commented on TAPI Driver

3 days 5 hours ago
Your TAPI application would need to provide an IVR to collect this...

Jonathan Schulenberg has commented on Cisco Call Manager 9.1 integration with Genesys 8.1 JTAPI T-server

3 days 6 hours ago
If it isn't posted here:http://www.cisco.com/c/en/us/solutions/enterprise/...

Jonathan Schulenberg has commented on SDP codec issue during mobile connect

5 days 40 min ago
We would need to see CCM SDL traces to figure out what happened here. Most...

Jonathan Schulenberg has commented on Locations Links on CUCM 9.x

5 days 54 min ago
If I'm reading the description correctly you just need to change where you...

Jonathan Schulenberg has commented on Called name SIP Trunk CUBE

5 days 1 hour ago
This snippet looks to be from Avaya. Let's see a full CCSIP messages...

Jonathan Schulenberg has commented on Total Unique Calls Presented -To see how many callers are actually utilizing the call back Feature

5 days 1 hour ago
Creating a separate CSQ is the way to do it. Keep in mind that depending on...

Jonathan Schulenberg has commented on Power shut down activity for CUCM UNITY CONNECTION and CUIC

5 days 1 hour ago
Yes you can power the nodes in simultaneously as long as the SAN storage has...

Jonathan Schulenberg has commented on Cisco Jabber for Windows Client SDK

5 days 2 hours ago
And in order to avoid TAPI limitation, they say they have started using Jabber...

Jonathan Schulenberg has commented on 7942 won't migrate to SIP

5 days 9 hours ago
http://server.fqdn:6970/SEP[MAC].cnf.xml.sgnThe older way is to use a TFTP...

Jonathan Schulenberg has commented on Cisco Jabber for Windows Client SDK

5 days 9 hours ago
I'm not certain I follow you.A phone must be associated to a user - either...

Jonathan Schulenberg has commented on Cisco Call Manager and LifeSize Endpoints

5 days 9 hours ago
What model(s) and firmware version are you using on the LifeSize endpoints?CUCM...

Jonathan Schulenberg has commented on Cisco Jabber for Windows Client SDK

6 days 10 hours ago
Oh right. I got distracted while writing my response and switched back to...

Jonathan Schulenberg has commented on UC Apps easy install

1 week 3 hours ago
There's Cisco Prime Collaboration Deployment (PCD) which is capable...

Jonathan Schulenberg has commented on Cisco Jabber for Windows Client SDK

1 week 8 hours ago
For the make-a-call requirement you could simply collect the dial pad...

Jonathan Schulenberg has commented on Web Chat Capabilities - Invitations and Mobile Support

1 week 8 hours ago
Same story if you're talking about a mobile browser.  To my knowledge...

Jonathan Schulenberg has commented on Cisco External Jabber (RMA) Security Questions

1 week 9 hours ago
Take a look at the Intrusion Protection features on Expressway-E. The Cisco...

Jonathan Schulenberg has commented on Query on Behaviour of "Allow Passthrough of Configured Line Device Caller Information" SIP Profile Parameter

1 week 20 hours ago
Well this is a fun trivia question. Here is my interpretation of the...

Jonathan Schulenberg has commented on calling party ID and calling party name:

1 week 21 hours ago
Slight correction to Andrew's statement: "typically a phone company...

Jonathan Schulenberg has commented on 8800 Series Phone MWI - Missing the Red Box on the line

1 week 21 hours ago
The red box is total notifications, regardless of type (e.g. missed call,...

Jonathan Schulenberg has commented on Encrypting MGCP calls

1 week 21 hours ago
In fact, that command only tells the router to advertise support for SRTP to...

Jonathan Schulenberg has commented on Cisco External Jabber (RMA) Security Questions

1 week 21 hours ago
Not possible to obscure AFAIK on VCS/Expressway.Don't use BDI in your...

Jonathan Schulenberg has commented on COBRAS utility

1 week 22 hours ago
Um, did you press Add (+) in the upper-right after choosing All Subscribers?

Jonathan Schulenberg has commented on UCCX - CTI RP showing as registered to inactive server

1 week 22 hours ago
This isn't necessarily the cause of your problem. Both CCX nodes...

Jonathan Schulenberg has commented on UCCX 10.5 integration with SalesForce CRM

1 week 22 hours ago
Effectively the answer is no, partially because of how SFDC works and partially...

Jonathan Schulenberg has commented on Call recording for UCCX Agent

1 week 22 hours ago
MediaSense was originally designed to be an abstraction layer between the...

Jonathan Schulenberg has commented on Web Chat Capabilities - Invitations and Mobile Support

1 week 22 hours ago
That's up to the web developer, not SocialMiner/CCX. The user can manually...

Jonathan Schulenberg has commented on Exchange 2010 UM and CUCM 8.6 connection issue

1 week 22 hours ago
What does a packet capture of the SIP dialog show?Check basic stuff:Are all of...

Jonathan Schulenberg has commented on UCCX outbound calls in Supervisor

1 week 23 hours ago
One way you can see what is going on, though you need to be an administrator,...

Jonathan Schulenberg has commented on UCCX email queue stuck in "loading"

1 week 23 hours ago
The Cisco CAD Troubleshooting Guide for Cisco Unified Contact Center...

Jonathan Schulenberg has commented on Agent Call Summary - Question on Transfer Out

1 week 23 hours ago
Transfer is a different CTI operation than a plain outside call. You should...

Jonathan Schulenberg has commented on Cisco jabber 10.5 Error : Cannot communicate with the server

1 week 23 hours ago
This is free support; you need to do more legwork than that.What's the...

Jonathan Schulenberg has commented on Class of Service Configuration

1 week 23 hours ago
As Dennis alluded to you should separate the classification and marking duties...

Jonathan Schulenberg has commented on 7942 won't migrate to SIP

1 week 23 hours ago
Depends what the problem is. If the file isn't getting updated to say SIP...

Jonathan Schulenberg has commented on 7942 won't migrate to SIP

1 week 1 day ago
The Device Defaults are defined per-model in XMLDefault.cnf.xml.After that the...

Jonathan Schulenberg has commented on MOH file Upload error- application out of memory

1 week 1 day ago
The file gets transcoded in memory when you upload it. I wasn't aware of a...

Jonathan Schulenberg has commented on inquire about of CUCM & UCCX license

1 week 1 day ago
There are too many facets to this to answer in a forum thread. The design...

Jonathan Schulenberg has commented on Cisco Jabber for Windows Client SDK

1 week 1 day ago
Only the URI protocol handlers it registers with Windows (eg tel: ) and the...

Jonathan Schulenberg has commented on Music in Queue is horrible

1 week 1 day ago
First, you cannot play a prompt between the hold and I hold steps. When CCX...

Jonathan Schulenberg has commented on 7942 won't migrate to SIP

1 week 1 day ago
Does the phone show SIP on the top of it's Device Config page in CUCM? If...

Jonathan Schulenberg has commented on Cisco Unity Connection doesn't answer

1 month 4 weeks ago
Sounds like resource starvation. Are you running it on supported hardware (...

Jonathan Schulenberg has commented on CUCM 9.1 Enhanced Location CAC

1 month 4 weeks ago
NO it is not. E-LCAC is capable of understanding non-hub-and-spoke designs;...

Jonathan Schulenberg has commented on jabber for anroide and iphone can't display photos and contacts

1 month 4 weeks ago
You'll need to configure BDI or UDS in your jabber-config.xml as the non-...

Jonathan Schulenberg has commented on CallManager setup, what module for PSTN analog phone lines.

1 month 4 weeks ago
Analog circuits require FXO ports on the router while analog ports facing a...

Jonathan Schulenberg has commented on jabber for anroide and iphone can't display photos and contacts

1 month 4 weeks ago
Be aware of CSCur24831 in the 10.5 build. You should update to 10.6 before...

Jonathan Schulenberg has commented on Unity Connection - Delete a message sent to a distro list?

2 months 2 weeks ago
You should be able to use the Message Hunter tool for this.

Bio

Accomplished and articulate voice engineer with five years of experience implementing and supporting Cisco Unified Communications solutions. A Cisco Designated VIP in 2012 and 2011 for guidance and technical support provided to peers. Successful executing projects in both a presales and deployment engineer capacity. Excellent written and verbal communication skills facilitate effective collaboration with technical and business decision makers. Being highly personable and a self-motivated professional with the versatility to work amongst diverse groups of people offer a reliable resource that drives success in each project.








  • Cisco Designated VIP

    2015 IP Telephony





  • Cisco Designated VIP

    2014 Jabber, IP Telephony





  • Cisco Designated VIP

    2013 IP Telephony





  • Cisco Designated VIP

    2012 IP Telephony





  • Cisco Designated VIP

    2011 Contact Center









Jonathan Schulenberg's Stats

Points10292
Discussion started 17
Answers marked as Correct 966
Endorsed 24
Content Rated 283
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