j.schulenberg

Member Since: May 04, 2007

English
's Activity on Cisco Support Community
Currently displaying 50 results

j.schulenberg has commented on Cisco Unity Connection doesn't answer

1 month 31 min ago
Sounds like resource starvation. Are you running it on supported hardware (...

j.schulenberg has commented on CUCM 9.1 Enhanced Location CAC

1 month 35 min ago
NO it is not. E-LCAC is capable of understanding non-hub-and-spoke designs;...

j.schulenberg has commented on jabber for anroide and iphone can't display photos and contacts

1 month 39 min ago
You'll need to configure BDI or UDS in your jabber-config.xml as the non-...

j.schulenberg has commented on CallManager setup, what module for PSTN analog phone lines.

1 month 44 min ago
Analog circuits require FXO ports on the router while analog ports facing a...

j.schulenberg has commented on jabber for anroide and iphone can't display photos and contacts

1 month 10 hours ago
Be aware of CSCur24831 in the 10.5 build. You should update to 10.6 before...

j.schulenberg has commented on Unity Connection - Delete a message sent to a distro list?

1 month 2 weeks ago
You should be able to use the Message Hunter tool for this.

j.schulenberg has commented on Missing prefix on phones display on calls to CCX CSQ

1 month 2 weeks ago
Interesting. The CTI redirect must be causing the call to revert to the...

j.schulenberg has commented on Abnormal DTMF tone

1 month 2 weeks ago
I suggest getting a packet capture of the call from the CUBE-to-ITSP side and...

j.schulenberg has commented on Jabber login from public network not working

1 month 2 weeks ago
Almost certainly a firewall or NAT rule problem. It gets a little complicated,...

j.schulenberg has commented on Abnormal DTMF tone

1 month 2 weeks ago
Is the customer hearing the abnormal tone when they press a DTMF button; or,...

j.schulenberg has commented on Missing prefix on phones display on calls to CCX CSQ

1 month 2 weeks ago
Are you seeing the value without the translated Calling Party Information while...

j.schulenberg has commented on Sugestion

1 month 2 weeks ago
This is more of a router question than a video one. You'll need to...

j.schulenberg has commented on Query in CAC for Gatekeeper

1 month 2 weeks ago
IOS Gatekeeper counts twice the layer seven payload of each call in it's...

j.schulenberg has commented on Issues with call transfer, disconnects calls intermittently for internal transfers

1 month 2 weeks ago
Pull CUCM traces when this happens and see what triggers the event. For example...

j.schulenberg has commented on UCCX Out Dialing Calls after hours

1 month 2 weeks ago
Just change the Call Redirect or Call Consult Transfer step that is sending the...

j.schulenberg has commented on lab options for voice

1 month 3 weeks ago
They run on VMware ESX, Workstation, or Fusion. Some have it working on Xen or...

j.schulenberg has commented on Informing agent how call originated

1 month 3 weeks ago
He said UCCX which only has CAD (or IPPA) in the 8.5 release. CTIOS is UCCE...

j.schulenberg has commented on Informing agent how call originated

1 month 3 weeks ago
Unless you're using IPPA, it is assumed that the agent would look at CAD to...

j.schulenberg has commented on Collecting debugs from 6900 Series IP Phones

1 month 3 weeks ago
I believe the VxWorks login credentials are actually username 'debug'...

j.schulenberg has commented on USB eTokens really required to implement security in CUCM?

2 months 3 weeks ago
It is now possible to generate a software-only eToken and enable mixed mode...

j.schulenberg has commented on subscriber loose config once publisher is off

3 months 1 week ago
Have you checked that database replication was intact before starting the COP...

j.schulenberg has commented on cisco jabber 10.5 issue

4 months 2 weeks ago
Ensure that file transfer is enabled on XCP router. Also that your jabber-...

j.schulenberg has commented on CUACA and Line Status 'Unavailable'

5 months 2 weeks ago
Unless I misunderstand what the first rule means, I wouldn't expect this to...

j.schulenberg has commented on Cisco Jabber for Windows Certificate Issues

5 months 2 weeks ago
This is expected behavior. The authentication string is a one-time shared...

j.schulenberg has commented on UCCX 10.5 Home Agent

6 months 1 day ago
The CCX Administration Guide has a chapter on Extend and Connect. It even links...

j.schulenberg has commented on Jabber iPhone 10.5 with Visual Voicemail?

6 months 1 day ago
Are you using WebEx Messenger or on-premise IM&P? If the former, you need...

j.schulenberg has commented on Public Addressing system waiting for "line reversal" from VG224

6 months 4 days ago
http://www.cisco.com/c/en/us/support/docs/voice/analog-signaling-e-m-did-fxs-...

j.schulenberg has commented on CUACA and Line Status 'Unavailable'

6 months 4 days ago
That's interesting since the Design Guide contradicts that statement. (Page...

j.schulenberg has commented on Skill Based Routing Multiable CSQs

6 months 4 days ago
There are two scenarios when determining agent selection and Skill Competency...

j.schulenberg has commented on Jabber Video Calls

6 months 4 days ago
Phone Mode is relatively new and only exists on the Jabber for Windows client...

j.schulenberg has commented on Hosted Voice Solution

6 months 4 days ago
Cisco's formal HCS offering, supplied by approved partners*, is the only...

j.schulenberg has commented on CCX using Place Call to hunt group. Unable to determine who answered

6 months 4 days ago
I lack a system to test this on at the moment but perhaps try this CUCM Service...

j.schulenberg has commented on Default Audio file for IM's is way TOO QUIET

6 months 4 days ago
All of your frustration and threats to abandon the product are misdirected by...

j.schulenberg has commented on Not able to login in Jabber from Internet

6 months 4 days ago
Jabber uses a whole bunch of ports, several of which embed IP information...

j.schulenberg has commented on Jabber Video Calls

6 months 4 days ago
Two points to clarify:Jabber is a brand, not a specific product. There are...

j.schulenberg has commented on Blast dialing to a single number and call will generate to predefined group of people & add them in conference in CUCM 10.0

6 months 4 days ago
This is not a feature of CUCM. Third-parties such as Syn-Apps have added this...

j.schulenberg has commented on Directory service

6 months 4 days ago
Interesting. If the rollback procedure worked then the TVS itself wasn...

j.schulenberg has commented on CUCM Licenses

6 months 4 days ago
Yes. There is the partner-only NFR kit exactly for this purpose. You can order...

j.schulenberg has commented on CUCM Compatiblity

6 months 4 days ago
Cisco doesn't test this so you will need to test/verify this works on your...

j.schulenberg has commented on CUAC user limit and choosing users

6 months 1 week ago
Directory Rules (not Filters which are CUDAC-only) are how you do this.The...

j.schulenberg has commented on Compliance not loaded into Cisco Jabber

6 months 1 week ago
Many customers need an archival feature for eDiscovery or other regulatory...

j.schulenberg has commented on Unity Connection 9.1 for HA

6 months 1 week ago
Port capacity depends on the hardware. Assuming VMware since this is a new...

j.schulenberg has commented on IM&P 10.5.1 node not syncing NTP with CUCM 10.5.1 Publisher

6 months 1 week ago
It's not using the CUCM-Pub as 129.250.35.251 is in a higher stratum...

j.schulenberg has commented on Forwarding call and keeping CLIP caller

6 months 1 week ago
If the carrier won't let you set the ANI to a TN that you don't own (e....

j.schulenberg has commented on not network connection for computer if it is switched on in a computer port of a phone 6911

6 months 1 week ago
This is likely a misconfiguration on the switch, not the PC. What's the...

j.schulenberg has commented on How to deploy shared secret through CUCM to IP-Phones

6 months 1 week ago
No, mostly because the shared secret would be available in the clear from the...

j.schulenberg has commented on J4W 9.7.4 LDAP CUCM10.5

6 months 1 week ago
This is called temporary or ad-hoc presence subscriptions and it must be...

j.schulenberg has commented on getting XMPP presence from CUPS programatically

6 months 1 week ago
There are a host of server-side APIs that Cisco kept after the XCP acquisition...

j.schulenberg has commented on Compliance not loaded into Cisco Jabber

6 months 1 week ago
The server-side logging is not visible to the user or otherwise exposed to...

j.schulenberg has commented on Attendant Console Advanced 10.5 resize windows

6 months 1 week ago
Does the user account running the app have local admin rights? If not, try that...

Bio

Accomplished and articulate voice engineer with five years of experience implementing and supporting Cisco Unified Communications solutions. A Cisco Designated VIP in 2012 and 2011 for guidance and technical support provided to peers. Successful executing projects in both a presales and deployment engineer capacity. Excellent written and verbal communication skills facilitate effective collaboration with technical and business decision makers. Being highly personable and a self-motivated professional with the versatility to work amongst diverse groups of people offer a reliable resource that drives success in each project.








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    2015 IP Telephony





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    2014 Jabber, IP Telephony





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    2013 IP Telephony





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    2012 IP Telephony





  • Cisco Designated VIP

    2011 Contact Center









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Discussion started 16
Answers marked as Correct 961
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