Karthik Sivaram

Member Since: Jul 10, 2010

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Karthik Sivaram commented on Configuring CUBE for TCP TLS. in IP Telephony 2 years ago

hi dlewis, I  just  tested this in the lab  you  will need to  accept the security package... ...

Karthik Sivaram commented on Configuring CUBE for TCP TLS. in IP Telephony 2 years ago

hi dlewis, Can you include  a "show version" from your  regards ? Regards,Karthik  Sivaram

Karthik Sivaram commented on Can I reorder the 8831 softkeys? ("apps", "contacts", and "msgs") in IP Telephony 2 years ago

hi ,There was an enhancement request filed for  this (CSCuo50166)  .  You can get in touch with...

Karthik Sivaram commented on FAC support for non-Cisco SIP phones in IP Telephony 2 years ago

FAC is not supported on third party phones as of now. Regards,Karthik Sivaram 

Karthik Sivaram commented on 8831 Conferencestation MD5 shared Secret for 802.1x in IP Telephony 2 years ago

 Micheal,In case you are interested you could follow up with your accounts team with your business...

Karthik Sivaram commented on 881-v as pstn(fxo)-voip gateway? in IP Telephony 2 years ago

Yes that is right similar to other voice gateways...

Karthik Sivaram commented on 881-v as pstn(fxo)-voip gateway? in IP Telephony 2 years ago

look at Table 8  in the same doc   under feature  " Cisco Voice Gateway" that is where you need to...

Karthik Sivaram commented on Dropped Incoming calls after 20 seconds, Reason: Q.850;cause=86 in IP Telephony 2 years ago

Great to know that !!So the NAT configuration on  Digium possibly corrupted or fragmented the  sip...

Karthik Sivaram commented on Dropped Incoming calls after 20 seconds, Reason: Q.850;cause=86 in IP Telephony 2 years ago

Hello Carlos,The packet cap from the Digium does show  ACKs being sent .  Would you be able to...

Karthik Sivaram commented on 881-v as pstn(fxo)-voip gateway? in IP Telephony 2 years ago

Hello,Yes it can be used as a Voice gateway . Look at this :- http://www.cisco.com/c/en/us/products...

Karthik Sivaram commented on Dropped Incoming calls after 20 seconds, Reason: Q.850;cause=86 in IP Telephony 2 years ago

Hello  Carlos,Here is the analysis of the traces.... Timestamp                 Node / Interface  ...

Karthik Sivaram commented on CUCM - Music on Hold in IP Telephony 2 years ago

hi Danny, You could have  a custom  moh file  uploaded on callmanger  with the announcement. Here...

Karthik Sivaram commented on DTMF tones from iPhone not recognized in CUC auto-attendant in IP Telephony 2 years ago

Hello,Please include the following details :-1) Call flow2) Is this issue seen for only pstn...

Karthik Sivaram commented on Cisco Business Edition 6000 in IP Telephony 2 years ago

You might  find this BE6000 Software Load Summary of use.Regards,Karthik Sivaram 

Karthik Sivaram commented on GFI Fax Maker with Cisco VGW T38 faxing problem in Unified Communications Applications 2 years ago

Hello Ahmed, I looked at the debugs you attached . Looks like the fax server is sending you  2  m...

Karthik Sivaram commented on 3905 in SRST in IP Telephony 2 years ago

Yes 9971 and 9951 are also sip phones hence they do not show up.The cme sip  is a basic sip...

Karthik Sivaram commented on 3905 in SRST in IP Telephony 2 years ago

3905  is a   SIP phone .  You  would  not  see  it  is  "show ephone"  as this  command is for ...

Karthik Sivaram commented on 504G WITH SKYPE in Voice Systems 2 years ago

Hello,Take a look at this :-http://community.skype.com/t5/Skype-for-business/Connecting-and-Using-...

Karthik Sivaram commented on ATA 186 did not obtain an Essential License in IP Telephony 2 years ago

Hello,This is caused due to bug  CSCul80224 :-https://tools.cisco.com/bugsearch/bug/CSCul80224/?...

Karthik Sivaram commented on What protection do you use with VG224s? in IP Telephony 2 years ago

Hello,The VG224 is designed for on premises applications which is generally for internal building...

Karthik Sivaram commented on Viewmail for lotus notes - Issue with installation in IP Telephony 2 years ago

Please check the below docs . Looks like the EOL for IBM lotus with cisco UC hasended a long time...

Karthik Sivaram commented on Annunciator for SIP Phones in IP Telephony 2 years ago

Hello,Annunciator support for sip phones is available from  callmanger version 8.0 :http://www....

Karthik Sivaram commented on SIP annunciator is working in IP Telephony 2 years ago

Hello ,Good Question   Annuciator support for sip phones has been added from CUCM version 8.0  ...

Karthik Sivaram commented on 9951 and settings password in IP Telephony 2 years ago

Hello ,Add a username and password  for the phone from the cme  . For example...voice register pool...

Karthik Sivaram commented on Slow call processing - random issue - CUCM9.1.2 in IP Telephony 3 years ago

hi  Alfonso ,Looks like there is a call loop when you are making  calls . Collect  Event ,...

Karthik Sivaram commented on Font and Color Customization for the 8900 IP Phones in IP Telephony 3 years ago

No not supported on the phones...

Karthik Sivaram commented on procedure to upgrade to cucm 9.1 in IP Telephony 3 years ago

Please find the answers below...1)ELM is supported on the same servers as CUCM, both physical and...

Karthik Sivaram commented on Group chat history interface ? in Jabber Clients 3 years ago

Jabber saves chat history locally which is not readable.In order to enable chat logging, please...

Karthik Sivaram commented on Sony Lt25i in Jabber Clients 3 years ago

Cisco Jabber for Android is officially supported on the following devices:• Samsung Galaxy Note II...

Karthik Sivaram commented on Galaxy S4 mini in Jabber Clients 3 years ago

The current release of Jabber for Android does not support the Galaxy S IV.  The roadmapfor this...

Karthik Sivaram commented on IP Phone serial numbers on CUOM 9.0 in Unified Communications Applications 3 years ago

The CUOM gets the xml file from the phone but you need also  enable web access to the phone page...

Karthik Sivaram commented on No Ringback for Calls transfered from Unity Connecion ( AA) Call Handler in Unified Communications Applications 3 years ago

Since there is no Ringback heard on the pstn end . Have you verified if there is an annuciator...

Karthik Sivaram commented on procedure to upgrade to cucm 9.1 in IP Telephony 3 years ago

Read this :https://supportforums.cisco.com/docs/DOC-34910Hope this helps!Regards,Karthik Sivaram

Karthik Sivaram commented on Contacts search for cisco Jabber for Windows & MAC in Jabber Clients 3 years ago

Look under "Contacts" of this Jabber doc :-http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/mac...

Karthik Sivaram commented on Plantronics EHS support in J4W in Jabber Clients 3 years ago

Jabber 9.2 has headset API for call control .  Any headset vendor will need to develop to these api...

Karthik Sivaram commented on 3905 and Hearing Aids? in IP Telephony 3 years ago

As per the 3905's accessibility features the phone is FCC /ADA compliant:-http://www.cisco.com/en/...

Karthik Sivaram commented on is unity connection 9 still support Lotus notes? in IP Telephony 3 years ago

Please refer to the "Creating and Configuring an Account toAccess Cisco Unity Connection  in IBM...

Karthik Sivaram commented on Dealing with Expired Certs in Mixed-Mode in IP Telephony 3 years ago

Hi William,You have a quite a few requirements here. Just to clear things up, there are two type of...

Karthik Sivaram commented on CUBE Testing Inbound Failover from Service Provider in Other Collaboration, Voice, and Video Subjects 3 years ago

Yes possible with SIP options ping...Cisco UBE Support for generating Out-of-dialog SIP OPTIONS...

Karthik Sivaram commented on Configuring Call Forward Unregistered for SCCP phone? in IP Telephony 3 years ago

You also need to upgrade the CME to 8.6  . The behavoir has changed over the years  . The...

Karthik Sivaram commented on Configuring Call Forward Unregistered for SCCP phone? in IP Telephony 3 years ago

Have you checked with call forward busy?ephone-dn x call-forward busy Regards,Karthik Sivaram

Karthik Sivaram commented on T37 Faxing configuration for 15.X IOS in IP Telephony 3 years ago

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_1/administration/guide/voicemail/...

Karthik Sivaram commented on CUBE config question in IP Telephony 3 years ago

hi ,Please find the responses to your questions below...1) this depends on what ip address your...

Karthik Sivaram commented on Multiservice Voice Debug Lookup tool stop working, Any suggestion? in Unified Communications Applications 3 years ago

hi Jeff,The tool has now been moved to a separate page :http://www.cisco.com/web/tsweb/tools/voice/...

Karthik Sivaram commented on Putting 9971 in Power Save mode in CME in IP Telephony 3 years ago

Hello ,I think I answered a similar post before . Can you check this...https://supportforums.cisco....

Karthik Sivaram commented on GSM Codec help needed in IP Telephony 3 years ago

hi Michael,Unfortunately there are no plans of adding support for this codec on ISR/ISRG2  .You ...

Karthik Sivaram commented on GSM Codec help needed in IP Telephony 3 years ago

GSM FR is no longer supported on ISR .Hope this helps!Regards,Karthik

Karthik Sivaram commented on Voice Hunt Group in SRST (call-manager-fallback) in IP Telephony 3 years ago

The behaviour is as expected, because in SRST, by default,the dial-peer huntingchoices are -...

Karthik Sivaram commented on Subscriber phone status error in IP Telephony 3 years ago

Since it shows  No such file  for the 3905 phones on the subsriber . How about installing the 3905...

Karthik Sivaram commented on CP-7912G on BE6000 in IP Telephony 3 years ago

You have not mentioned the ver of CUCM  .   I am attaching the 9.1.1 doc and yes it supports...

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