keithknowles

Member Since: Mar 19, 2008

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keithknowles commented on Your Office configuration is corrupt. Reinstall Cisco Jabber to restore Office Integration - Error code: CJ:1000:101 in Jabber Clients 3 years ago

I was able to fix this by fully exiting Jabber and MS Office apps, then right-clicking Jabber and...

keithknowles commented on Jabber For Windows Photos in Jabber Clients 4 years ago

If you enter the photo URL in a browser with a username substituted do you see the photo disayed?...

keithknowles commented on Call history with "connected number" in Jabber Clients 4 years ago

I would actually use an application dial rule in this scenario to add the leading 0 to outbound 7...

keithknowles commented on UCCX-RTMT-ALERT- After Upgradation of UCCX from 8.0.2 to 8.5 SU2. in Unified Communications Applications 4 years ago

I was having a very similar issue with LDAP Monitor during a backup, thanks for posting the Bug ID.

keithknowles commented on error when ip communicator register in IP Telephony 4 years ago

Well, first things first.  I assume you have defined the TFTP server in the settings for IP...

keithknowles commented on error when ip communicator register in IP Telephony 4 years ago

Can you verify the subnet mask and gateway configured for your DHCP pool. Also, you won't need an...

keithknowles commented on Unity Connection 7.1 Auto-Attendant in IP Telephony 4 years ago

Yes, that should do it for you.Sent from Cisco Technical Support iPad App

keithknowles commented on Error / Car Scheduler / Physical Log size 20000 is too small. in IP Telephony 4 years ago

I am seeing the same problem on my 8.6.2.20000-2 server.  Any resolution to this?

keithknowles commented on CUCM 8.0 and User Connection License in IP Telephony 4 years ago

So for 2042 Enhanced users how many DLUs could I expect?

keithknowles commented on Anyconnect/VPN with IPC in IP Telephony 5 years ago

One way voice is almost always a routing/firewall issue.  Can both users place a call to one...

keithknowles commented on accessing voice mailbox from external pstn in IP Telephony 5 years ago

Create another voicemail pilot using one of your DID extensions and point it to the same voicemail...

keithknowles commented on Problem upgrade Subscriber from 8.6.1.20000-1 to 8.6.2.10000-30 in IP Telephony 5 years ago

RU = Remote Upgrade.Revert you Pub to version 8.6.1 using the CLI or GUI switch version command,...

keithknowles commented on NTP error while insalling cucm 8.5 subscriber in IP Telephony 5 years ago

It has been my experience that using a Windows based NTP (or SNTP to be more accurate) server for...

keithknowles commented on System Message on Telephone Display in IP Telephony 5 years ago

The system message is an all phones feature.  If you want to disable it I think you can just insert...

keithknowles commented on network out of order (38) in IP Telephony 5 years ago

Can you post your voice router config (save for any private information).

keithknowles commented on Ipad 2 in IP Telephony 5 years ago

Jonathan has it nailed, that is all you need to deploy it.

keithknowles commented on Voicemail Setting from Email to IP Phone in IP Telephony 5 years ago

In your Unity 7 server integrated with your corporate Exchange or Domino, or is it installed in VMO...

keithknowles commented on Sidecar labels gone in IP Telephony 5 years ago

Have you attempted a factory reset of the phone?

keithknowles commented on Voicemail Setting from Email to IP Phone in IP Telephony 5 years ago

What voicemail system (Unity, Unity Connection, Untiy Express) and what version are you running?

keithknowles commented on music on hold for Unity Connection 8x in IP Telephony 5 years ago

Just off the top I would suspect that the secondary (default) music is the MoH that is assigned to...

keithknowles commented on TAPI Integration for Cisco phones. in IP Telephony 5 years ago

Do you know, or can you find out, what version of what service (CUCM / CCME) your provider is...

keithknowles commented on Does CUPC 8 have Webex built in?? in Unified Communications Applications 5 years ago

What if you just have a stand-alone account with WebEx, without the MeetingPlace server?  Can you...

keithknowles commented on CUPC 8 and Unity Connection VoiceMail in Unified Communications Applications 5 years ago

You should be able to use HTTPS though, I am facing a similar issue using Unity Connection 8.5,...

keithknowles commented on %NVRAM-3-EEPROM_WRITE_FAILED: Read back after write failed in IP Telephony 5 years ago

Sound like a hardware issue. Firstly DON'T REBOOT THE ROUTER. Copy the running configuration...

keithknowles commented on Place a call on hold if not answered after 4 rings in IP Telephony 5 years ago

Honestly the best way to do this would be to employ the capabilities in your IPCC server. It can...

keithknowles commented on CUCM 7.1: RTMT is reporting ServerDown, but it's actually up in IP Telephony 5 years ago

Have you run a long ping? By that I mean let the pings run for a minute or two to see if there is...

keithknowles commented on CUPC vs CIPC? in IP Telephony 5 years ago

Though you would never do that... well there are very few reasons to do that. It makes far more...

keithknowles commented on Messages Not Available in Unified Communications Applications 5 years ago

This was caused by an error in the exchange server that was serving as the message store for this...

keithknowles commented on RTMT Alert Central Issue after upgrading to Unity Connection 8.5.1 in Unified Communications Applications 5 years ago

Here is the solution for anyone experiencing this issue.  Be aware that this will delete any custom...

keithknowles commented on RTMT Alert Central Issue after upgrading to Unity Connection 8.5.1 in Unified Communications Applications 5 years ago

UPDATE:This issue has been reproduced by an IBM CCIE in a Lab Environment.  Bug is being filed with...

keithknowles commented on RTMT Alert Central Issue after upgrading to Unity Connection 8.5.1 in Unified Communications Applications 5 years ago

This is a stand-alone server, not a member of a cluster.If I configure a custom alert it does show...

keithknowles commented on RTMT Alert Central Issue after upgrading to Unity Connection 8.5.1 in Unified Communications Applications 5 years ago

It does remain after a RTMT re-install, I even installed it on a different machine with the same...

keithknowles commented on No icon for MeetingPlace Express web conference in CUPC in Unified Communications Applications 6 years ago

In my case it was simply an issue with the CUPC client itself.  The Red "X" would show under...

keithknowles commented on Cisco Unified Video Advantage and Windows 7 in Unified Communications Applications 6 years ago

Re: Windows 7 x64 VT camera II drivers There is an unsupported workaround for this...

keithknowles commented on CUCM 7.1(3) TFTP Auth Fail in IP Telephony 6 years ago

I feel your pain. Especially since everytime we get phones with this wacky firmware I have to roll...

keithknowles commented on CUCM 7.1(3) TFTP Auth Fail in IP Telephony 6 years ago

This is very true. The fix for this, should it occur, is to change the DHCP TFTP address to a TFTP...

keithknowles commented on CUPC and MeetingPlace Express in Unified Communications Applications 6 years ago

The latest version, available for download from Cisco.com, fixes this.7.0(2.13717)

keithknowles commented on CUPC and MeetingPlace Express in Unified Communications Applications 6 years ago

Whatever credentials you use to login to MeetingPlace Express. This could be either your AD...

keithknowles commented on CUCM 7.1(3) TFTP Auth Fail in IP Telephony 6 years ago

Depends on what the factory firmware is that your phone is running. The firmware that ships with 7...

keithknowles commented on CUCM 7.1(3) TFTP Auth Fail in IP Telephony 6 years ago

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keithknowles commented on CUCM 7.1(3) TFTP Auth Fail in IP Telephony 6 years ago

I hate to ask, but what is the best way of accomplishing the downgrade and then the upgrade?

keithknowles commented on CUCM 7.1(3) TFTP Auth Fail in IP Telephony 6 years ago

OK, that kinda makes sense...as much as bugs generally do. :) I will give it a shot and post the...

keithknowles commented on CUCM 7.1(3) TFTP Auth Fail in IP Telephony 6 years ago

I suspect it to be a firmware issue as well, but why would it only affect new phones added to the...

keithknowles commented on CUCM 7.1(3) TFTP Auth Fail in IP Telephony 6 years ago

No we aren't using any CTL files, thats the strange part.

keithknowles commented on Background noise on 7961 in IP Telephony 6 years ago

Tell your user to quit being unrealistic...but perhaps in a nicer way. Its a speakerphone...it may...

keithknowles commented on VOICE Mail access in IP Telephony 6 years ago

If you send them to sign it does the alternate extension thing matter...i didnt think so.

keithknowles commented on VOICE Mail access in IP Telephony 6 years ago

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keithknowles commented on VOICE Mail access in IP Telephony 6 years ago

Try setting up the incoming DID as a hunt pilot for the Unity ports rather than a translation...

keithknowles commented on Skinny Firmware Question in IP Telephony 6 years ago

I am also seeing this behaviour after upgrading CUCM from 7.1(2b) to CUCM 7.1(3). Any info would...

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