Kjetil Ree

Member Since: May 26, 2011

English
Kjetil Ree commented on SX80 TMS Registration error in TelePresence 1 year ago

Hi Jeff,I don't think this is a problem we are aware of, so I would like to investigate more.Which...

Kjetil Ree commented on TMS Booking API fails to accept Master site designation in TelePresence 1 year ago

I agree, we should be clearer in documentation about the fact that the API client needs to send in...

Kjetil Ree commented on TMSXE with Office365 in TelePresence 1 year ago

Looks like you already are using TMSXE 4.1.Most connection problems to Office365 are about...

Kjetil Ree commented on TMS Booking API fails to accept Master site designation in TelePresence 1 year ago

Hi Jim,"If we do not designate a "TMS Master Participant", then the TMS system always selects the...

Kjetil Ree commented on Codian 4520 and TMS 14.4.2 conference extend issue in TelePresence 1 year ago

Hi,This is TMS defect CSCur83342, fixed in 14.6.Regards,Kjetil

Kjetil Ree commented on TMSAE 1.2.1 Installation and .NET Framework 3.5.1 in TelePresence 1 year ago

@Vivek: No, TMSAE must be installed on the same server as [email protected]: If installing .NET 3.5 after...

Kjetil Ree commented on TMS Bug CSCue02749 in TelePresence 1 year ago

Hi Elter,That would be a separate bug you are experiencing. If you run into CSCue02749, TMS Tools...

Kjetil Ree commented on TMS upgrade 14.5 to 14.6 in TelePresence 1 year ago

Wayne said: "Microsoft don't support [...] a restore of a 32 bit database on a 64 bit server."I...

Kjetil Ree commented on TMSXE 4.1 upgrade failing in TelePresence 1 year ago

Great to hear that you resolved the issue. :-)Next time you get a license error like that: Instead...

Kjetil Ree commented on TMSXE 4.1 upgrade failing in TelePresence 1 year ago

Hi,Interesting problem, not something we have seen before.I recommend opening a TAC Service Request...

Kjetil Ree commented on TCS Gen1 - Instance: Allocation failed: The given key was not present in the dictionary. in TelePresence 1 year ago

Hi"The given key was not present in the dictionary" suggests a TMS bug. Are you sure there isn't a...

Kjetil Ree commented on TMS 14.5 ETL Job failed in TelePresence 1 year ago

Hi,ETL job failures are by definition bugs, but no one has reported this particular failure before....

Kjetil Ree commented on Upgraded TMS & TMSXE now geeting blank meetings in Outlook in TelePresence 1 year ago

Are you completely sure that the "Delete Subject" setting is disabled for the Exchange resource...

Kjetil Ree commented on API for SX10 in TelePresence 1 year ago

Hi,"Initialized" and "InCall" are there at least.I am not sure if "Sleeping" will be returned. I...

Kjetil Ree commented on Upgraded TMS & TMSXE now geeting blank meetings in Outlook in TelePresence 1 year ago

Hi,What exactly do you mean when you say that "meetings show blank"? A screenshot would be helpful...

Kjetil Ree commented on Incorrect feedback address in TelePresence 1 year ago

Hi,TC endpoints' feedback addresses are not persisted when they reboot. If you use CUCM to...

Kjetil Ree commented on TMS and Exchange Integration Error in TelePresence 1 year ago

Hi,From the TMSXE server, are you able to authenticate successfully if you connect to the Exchange...

Kjetil Ree commented on CUCM Registered EX90 needs to use TMS Provided Directory in TelePresence 1 year ago

Hi,Yes, that's supported in TC 7.0 and later, with TMS 14.4 and later.You provision the endpoint...

Kjetil Ree commented on Upgrading TMS 13.1 to TMS 14.5 in TelePresence 1 year ago

Hi,Which Operating System and SQL Server versions are you using? You might want to (or have to)...

Kjetil Ree commented on TMS in TelePresence 1 year ago

Hi,Yes, you can install TMS on BE6k hardware. See pages 6-7 of the TMS 14.5 Installation Guide for...

Kjetil Ree commented on Phonebooks disappeared from scheduling interface after upgrading to TMS 14.5 in TelePresence 1 year ago

Bug number: CSCur12429A fix is targeted for TMS 14.6.

Kjetil Ree commented on Phonebooks disappeared from scheduling interface after upgrading to TMS 14.5 in TelePresence 1 year ago

Looks like a bug to me. I have filed a bug report, and will post the bug number as soon as I have a...

Kjetil Ree commented on Phonebooks disappeared from scheduling interface after upgrading to TMS 14.5 in TelePresence 1 year ago

Hm.... I can reproduce the problem in 14.5. Looks like an unintentional side effect of some other...

Kjetil Ree commented on TelePresence Conductor using CUCM and TMS in TelePresence 1 year ago

Hi,Your deployment should work fine with TMS 14.4 (apart from the caveats mentioned in the TMS...

Kjetil Ree commented on TMSXE support for Exchange 2013 SP1 - anytime soon? in TelePresence 1 year ago

Hi,Exchange 2013 SP1 is supported in TMSXE 4.1, which we will release in the not too distant future...

Kjetil Ree commented on TMS phonebook source CUCM in TelePresence 1 year ago

Hi,No manipulation of these phone book entries is possible on the TMS side as far as I know.Regards...

Kjetil Ree commented on Phonebooks disappeared from scheduling interface after upgrading to TMS 14.5 in TelePresence 1 year ago

Hi,Are the phone book sources configured as "Update Type: Search Only"? If so, they can no longer...

Kjetil Ree commented on Tandberg Edge 95 MXP Registered to CUCM 10.5 and Import into TMS 14.4 in TelePresence 1 year ago

Hi,As Wayne says: Add it "the old fashioned way", i.e. not using "From List" > "Unified CM". I...

Kjetil Ree commented on TMS 14.5 is released in TelePresence 1 year ago

Hi,TMSPE 1.3 has now been published on cisco.com.Software: http://cs.co/9006UPeyRelease Notes: http...

Kjetil Ree commented on How to change the priority for MCUs in Cisco TMS controlled environment? in TelePresence 2 years ago

The logic is very complex. I know it quite well, but it is very hard to give a general summary. The...

Kjetil Ree commented on TMS and TMSXE are not working together after upgrade - where to look? in TelePresence 2 years ago

Hi,This sounds like a connection problem from TMSXE to TMS. Your first troubleshooting step should...

Kjetil Ree commented on How to change the priority for MCUs in Cisco TMS controlled environment? in TelePresence 2 years ago

Hi,There is no way to force TMS's routing logic always to prefer one TelePresence MCU over another...

Kjetil Ree commented on TMS: Show Message X Minutes Before End in TelePresence 2 years ago

Hi,"[...] In fact, even jabber clients that dial in are getting the messages. So if Jabber clients...

Kjetil Ree commented on TMS - Access denied in TelePresence 2 years ago

Hi,Is there anything about it in TMS's log-web.txt?Regards,Kjetil

Kjetil Ree commented on Join meeting option unavailable and Touch Panel displays meeting in progress. in TelePresence 2 years ago

Hi Sandesh,If a conference is booked as reservation in TMS, it is expected that the "Join...

Kjetil Ree commented on TMS Renewal messages not matching the customer's exixting coverage in TelePresence 2 years ago

Hi, [...] This may be related to the fact that they've removed the ability to upgrade a VCS with...

Kjetil Ree commented on TMS error message in TelePresence 2 years ago

Hi,This is obviously a TMS bug, but I don't think it is an issue we have seen before.The table TMS...

Kjetil Ree commented on TMS 14.4 and F5 BIG-IP config: username and password in TelePresence 2 years ago

Hi,It has been a while since I set up an F5 with redundant TMS Servers, so I can't remember how I...

Kjetil Ree commented on TMSXE in NON Active Directory Mode in TelePresence 2 years ago

Not without loss of data. If you really want to do this, please open a service request with TAC to...

Kjetil Ree commented on TMS 14.3.2 & Bulk Edit in TelePresence 2 years ago

Hi,Using a template should have updated the TMS side as well - it's a known bug (CSCul95527) that...

Kjetil Ree commented on Downgrade TMS from 14.4 to 14.3 in TelePresence 2 years ago

Hi,Downgrading TMS is not possible. The only option is restoring an old 14.2 database backup and...

Kjetil Ree commented on TMS Installation and Configuration Questions in TelePresence 2 years ago

Hi,1) In TMS 14.4 and later, SQL Server Express in no longer bundled with the TMS installer. You'll...

Kjetil Ree commented on TMS upgrade failed: Unable to communicate with system in TelePresence 2 years ago

Hi Benjamin,With TMS 13.x and TC 5.x, the upgrade mechanism consists of TMS trying to do a HTTP...

Kjetil Ree commented on TMS Video Address in Booking Email in TelePresence 2 years ago

Such a feature request has already been opened, but it was closed about six months ago. The closing...

Kjetil Ree commented on TMS Video Address in Booking Email in TelePresence 2 years ago

Hi,"[...] I noticed that the video address for dial in participants doesn't get added to the...

Kjetil Ree commented on TMS with CUCM registered devices in TelePresence 2 years ago

Hi Rob,As of version 14.4, TMS supports scheduling bridges that are trunked to the CUCM, so the...

Kjetil Ree commented on TMS 14.4, TMSPE 1.2, and TMSXE 4.0 are now available on cisco.com in TelePresence 2 years ago

Hi,14.4.1 is a service release with seven bug fixes, if you have a working 14.4 deployment and know...

Kjetil Ree commented on Endpoint Up time report in TMS in TelePresence 2 years ago

There is no report showing you aggregated data, but for non-CUCM registered endpoints, you can see...

Kjetil Ree commented on TMS 14.4, TMSPE 1.2, and TMSXE 4.0 are now available on cisco.com in TelePresence 2 years ago

Hi,We released a TMS 14.4.1 patch yesterday, where the IE9 bug has been resolved.Regards,Kjetil

Kjetil Ree commented on TMS 14.4, TMSPE 1.2, and TMSXE 4.0 are now available on cisco.com in TelePresence 2 years ago

Hi,Impersonation is a bit easier for Exchange admins to configure, but there should be no...

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Kjetil Ree's Stats

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Discussion started 10
Answers marked as Correct 115
Endorsed 19
Content Rated 116