Kris Thompson

Member Since: Dec 23, 2003

English
Kris Thompson commented on CCA - Toll-Fraud Protection in Voice Systems 2 years ago

Under SIP Trunk Settings > Advanced Options, the "Enable Toll Fraud Protection" was checked, but...

Kris Thompson commented on CCA - Toll-Fraud Protection in Voice Systems 2 years ago

My customer just got hit by this. We are told we must use CCA. However, it opens the system up to...

Kris Thompson commented on ATA186-I1 and Disconnect Supervision in IP Telephony 3 years ago

Solution for a Single Paging group seems to be to use a Valcom VIP-801 which can listen to the...

Kris Thompson commented on SIP Notify Unsolicited and CUCME Ephone - 481 Does Not Exist in IP Telephony 4 years ago

There is no CUE in this solution. The voicemail is from the SIP provider. For inboudn calls, the...

Kris Thompson commented on SIP Provider calls to CUE disconnect at 30 seconds into message recording in Unified Communications Applications 4 years ago

To my knowledge, this issue was never resolved. The SIP Provider wanted to do RTCP and the CUE (or...

Kris Thompson commented on WPA2-Personal on Cisco1811w in Security and Network Management 4 years ago

slight typo above. Should be:   int dot11radio      encrypt vlan 98 mode ciphers tkip

Kris Thompson commented on WPA2-Personal on Cisco1811w in Security and Network Management 4 years ago

Changing the cipher to TKIP and now the connections are working.So the Cisco1800 Data Sheet says it...

Kris Thompson commented on WPA2-Personal on Cisco1811w in Security and Network Management 4 years ago

This is not Aironet hardware, but a Cisco router with Dot11Radio interfaces. It appears the...

Kris Thompson commented on Can HWIC-1CE1T1-PRI support voice applications in Video Over IP 4 years ago

Understood, but what is this "voice-dsp" option for on the end of the "pri-group timeslots" command...

Kris Thompson commented on DST issue with 7940/7960 on UCCM6.12 in IP Telephony 6 years ago

You can use Bulk Admin to find all affected phones by type and then mass change their Device Pool....

Kris Thompson commented on The user is unable to configure fractional or partial T1 PRI with MGCP and Cisco CallManager in Other Collaboration, Voice, and Video Subjects 6 years ago

This is a rather critical feature latency. When does Cisco Product Marketing intend to address this?

Kris Thompson commented on SIP Provider calls to CUE disconnect at 30 seconds into message recording in Unified Communications Applications 6 years ago

bueller?This problem still exists. There seem to be some suggestions to use "voice-class source...

Kris Thompson commented on How to move a Mailbox Database for an existing subscriber - User now in UMR in Unified Communications Applications 7 years ago

That fixed it. Thanks!Note: I had run Permissions wizard previously with these new storage groups...

Kris Thompson commented on WinLogon is eating my memory... in Unified Communications Applications 7 years ago

We have not seen this problem with the winlogon.exe memory leak since running Unity Server Update...

Kris Thompson commented on SIP Provider calls to CUE disconnect at 30 seconds into message recording in Unified Communications Applications 7 years ago

Still no progress has been made on this problem. Today I created a new dial-peer without B2BUA and...

Kris Thompson commented on Hunt pilot vs. alerting name in IP Telephony 7 years ago

This turned out to be caused by the way CallerName was delivered on the ISDN PRI. +0.0s Receive...

Kris Thompson commented on Hunt pilot vs. alerting name in IP Telephony 7 years ago

Updating to 6.1(3) did NOT fix this problem. I found this in the trace files which sure seems to...

Kris Thompson commented on Hunt pilot vs. alerting name in IP Telephony 7 years ago

I am having the same issues on CCM 6.1.1.2000-3When calling the CTI Route Point from an external...

Kris Thompson commented on Dial-Peers to support 10 and 7 digit Local Dialing in IP Telephony 7 years ago

Sometimes it only takes asking the question to get the answer. I added a T on the end of the 7...

Kris Thompson commented on CallManager E-Mail RTMT Alerts in IP Telephony 7 years ago

I am also looking for this info. Is there a trace file we can look in?Does a change in SMTP setting...

Kris Thompson commented on MGCP & h.323 Gateways - Pros & Cons? in IP Telephony 9 years ago

An MGCP and T1 CAS warning.MGCP and T1 CAS can be a challenging combination due to "dual state...

Kris Thompson commented on Can TCL IVR 2.0 API be used to create an outbound message system/ in Other Collaboration, Voice, and Video Subjects 12 years ago

I think this reply is supposed to be directed to a different post. Please try again.

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