laharper

Member Since: Jan 23, 2009

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laharper commented on Security issue with SPA1x2/SPA232D ? in ATAs, Gateways and Accessories 3 years ago

Hello Dan,Firmware releases that have the "XU" designation in the filename are identical in every...

laharper commented on SPA232D DECT profile in ATAs, Gateways and Accessories 3 years ago

Hello Dan,The Cisco SPA232D Mulit-Line DECT ATA is developed exclusively to use only the Cisco...

laharper commented on SPA112 goes catatonic, crashes, no dialtone in ATAs, Gateways and Accessories 3 years ago

Hello Everyone,We have now finalized our testing and we are now proceeding to post v1.3.1(003) as...

laharper commented on SPA112 goes catatonic, crashes, no dialtone in ATAs, Gateways and Accessories 3 years ago

Hello Tom,Please open a case with our support center who can then provide the firmware to you....

laharper commented on SPA122 'Resync fails on FNF' bug! in ATAs, Gateways and Accessories 4 years ago

Hello E. Rentzow,You are most likely being affected by an issue identified in v1.2.1(004) firmware...

laharper commented on Firmware downgrade from 1.2.1 to 1.1.0 in ATAs, Gateways and Accessories 4 years ago

Hello Sage Major,Have you opened a case with our Support Team?  If not, would you mind?I would like...

laharper commented on Firmware downgrade from 1.2.1 to 1.1.0 in ATAs, Gateways and Accessories 4 years ago

Hello Sage Major,Previous "beta" versions of 1.2.x firmware allowed downgrading to v1.1.0(011). ...

laharper commented on SPA122 - IVR Factory Reset Parameter not functioning in ATAs, Gateways and Accessories 4 years ago

Hello David,The functionality with the parameter has now been resolved in the latest pre-release...

laharper commented on SPA112 Crashes - No dialtone, restart needed in ATAs, Gateways and Accessories 4 years ago

Hello,We have addressed this issue in the latest pre-release of the SPA112 and SPA122 firmware....

laharper commented on SPA122 does not check for provisioning info with latest stable firmware (1.1.0) in ATAs, Gateways and Accessories 4 years ago

Hello Christian,We have addressed this provisioning issue in the latest pre-release of the SPA122...

laharper commented on SPA122 - Retaining provisioning and admin data after hard (pin) reset in ATAs, Gateways and Accessories 4 years ago

Hello,We have a pre-release of the SPA1x2 firmware that disables the Reset button from resetting...

laharper commented on SPA112 Crashes - No dialtone, restart needed in ATAs, Gateways and Accessories 4 years ago

Hello everyone,We are currently researching this issue with our development team and will provide a...

laharper commented on SPA122 bridge mode provisioning in ATAs, Gateways and Accessories 4 years ago

Hello,We have addressed this Bridge Mode provisioning issue in the latest pre-release of the SPA122...

laharper commented on SPA122 - Retaining provisioning and admin data after hard (pin) reset in ATAs, Gateways and Accessories 4 years ago

Hello David,The next firmware release of SPA112 and SPA122 will provide a configurable parameter to...

laharper commented on spa3102 & CID in ATAs, Gateways and Accessories 4 years ago

Hello,We have posted a new maintenance release (v5.2.13) for the SPA3102 which is now accessible...

laharper commented on Will Cisco ever fix the SPA3102? in ATAs, Gateways and Accessories 4 years ago

Hello,We have posted a new maintenance release (v5.2.13) for the SPA3102 which is now accessible...

laharper commented on SPA8000: Saving a SPA8000's Configuration in ATAs, Gateways and Accessories 4 years ago

Hello Supermathie,From a browser window, login to the device with the Administrator username and...

laharper commented on A clear question in ATAs, Gateways and Accessories 5 years ago

Please be assured that Cisco has not abandoned the customers of the SPA3102.The Product Team has...

laharper commented on SPA-2102 Firmware (5.1.12) in ATAs, Gateways and Accessories 5 years ago

Hello,Apologies for the confusion. The next firmware release for the SPA2102 will be v5.2.12 and...

laharper commented on SPA-2102 Firmware (5.1.12) in ATAs, Gateways and Accessories 5 years ago

Hello,The SPA2102 firmware version 5.1.12 is the latest release and will be available for download...

laharper commented on WRP400 stops responding after browsing certain websites in ATAs, Gateways and Accessories 5 years ago

Dear Sir,We will generate the SPC Tools to correspond with the same version release number as v2.00...

laharper commented on WRP400 stops responding after browsing certain websites in ATAs, Gateways and Accessories 5 years ago

Dear WRP400 Customers,The WRP400 Product Team have been working closely with Service Providers over...

laharper commented on WRP400 Looses DHCP lease time in ATAs, Gateways and Accessories 6 years ago

Hello,Can you provide the traces so that we can look at and help troubleshoot?  Also, any WRP400...

laharper commented on WRP400 stops responding after browsing certain websites in ATAs, Gateways and Accessories 6 years ago

Hello Marco,Are you experiencing the 5-10 second silence with v2.00.20?  Please reply with you...

laharper commented on WRP400 stops responding after browsing certain websites in ATAs, Gateways and Accessories 6 years ago

Dear Sir,Can you please provide your WRP400 voice configuration and if possible the configuration...

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