luhidalg

Member Since: Oct 10, 2014

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luhidalg commented on RTMT for UCCX Login using credentials other than Application User in Contact Center 4 months ago

Hello ,  No unfortunately that not possible . Only the Application user would work to launch the...

luhidalg commented on UCCX 11.5 Error while performing the operation. Please look into logs for more information. in Contact Center 4 months ago

Hello,  For how long your LAB is been running? Over 60 days possibly? If we are we using the Demo...

luhidalg commented on UCCX replication issues in Contact Center 4 months ago

Hello , We  can try this sequence to reset enterprise replication of UCCX   1. Stop on node 1---...

luhidalg commented on CAD encountered disconnection issue and got a reason code of 32764 in Contact Center 8 months ago

Hey how are doing ! Agents are randomly kick out due to Reason Code 32764.Reason Code= 32764State...

luhidalg commented on CUIC Average Handled Time in Contact Center 8 months ago

Hey how are you doing !! Handle Time—Avg Field from Agent Summary Report...

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