Muhammad Maqsood Mushtaq

Member Since: May 17, 2012

English
Muhammad Maqsood Mushtaq commented on jabber for windows 9.2.1 error " cannot communicate with server" in Jabber Clients 3 years ago

Hi cgbritton,Can you confirm if the connection details are correct in the File > Change...

Muhammad Maqsood Mushtaq commented on Jabber connection settings and LDAP search in Jabber Clients 3 years ago

Hi Amir,1) I will suggest to retest it on the latest Jabber build 9.2.2-3271. Does he loose...

Muhammad Maqsood Mushtaq commented on Jabber for Windows not working on PCs outside windows domain in Jabber Clients 3 years ago

Hi,You can add LDAP connection settings and credentials to the jabber-config.xml.   This would...

Muhammad Maqsood Mushtaq commented on Jabber 9.2.x on Windows 8 with Office 2010/2013 in Jabber Clients 3 years ago

Hi,We have been unable to reproduce the OST file lock issue so far following the steps mentioned in...

Muhammad Maqsood Mushtaq commented on Jabber 9.2.x on Windows 8 with Office 2010/2013 in Jabber Clients 3 years ago

Registry keys for Integrating IM applications with Office 2013 can be found here. For Jabber for...

Muhammad Maqsood Mushtaq commented on Jabber 9.2.x on Windows 8 with Office 2010/2013 in Jabber Clients 3 years ago

Hi,Sorry for the delayed response. I have forwarded the problem description to the relevant team so...

Muhammad Maqsood Mushtaq commented on Ask the Expert: Jabber for Windows 9.2 - Configuration and Features in Jabber Clients 3 years ago

Phone Account tab is not visible when when the voicemail credentials are synched with presence...

Muhammad Maqsood Mushtaq commented on Ask the Expert: Jabber for Windows 9.2 - Configuration and Features in Jabber Clients 3 years ago

Hi Ray,A video conferencing server (e.g. Cisco Unified Videoconferencing 7.0) is required for group...

Muhammad Maqsood Mushtaq commented on Ask the Expert: Jabber for Windows 9.2 - Configuration and Features in Jabber Clients 3 years ago

Have you tried the synchronize credentials with coicemail service setting in UCM - IM and Presence...

Muhammad Maqsood Mushtaq commented on Ask the Expert: Jabber for Windows 9.2 - Configuration and Features in Jabber Clients 3 years ago

Hi Alfonso,if you have created the desk phone device following all the steps in "Create Desk Phone...

Muhammad Maqsood Mushtaq commented on Ask the Expert: Jabber for Windows 9.2 - Configuration and Features in Jabber Clients 3 years ago

Hi Arras,I have mentioned the near term items in an earlier post. It is not possible for me to...

Muhammad Maqsood Mushtaq commented on Ask the Expert: Jabber for Windows 9.2 - Configuration and Features in Jabber Clients 3 years ago

Hi Chris,If you have already followed/checked all the steps mentioned in "Configure Desk Phone...

Muhammad Maqsood Mushtaq commented on Ask the Expert: Jabber for Windows 9.2 - Configuration and Features in Jabber Clients 3 years ago

Hi Jonathan,Have you configured dial plane mapping in CUCM? You could add a dial rule according to...

Muhammad Maqsood Mushtaq commented on Ask the Expert: Jabber for Windows 9.2 - Configuration and Features in Jabber Clients 3 years ago

Hi Tenaro,- Can I use Jabber 9.2 as a standalone SIP client, i.e. without need to register to some...

Muhammad Maqsood Mushtaq commented on Ask the Expert: Jabber for Windows 9.2 - Configuration and Features in Jabber Clients 3 years ago

Hi,Jabber for Windows 9.2.0 includes following new features:Phone ModeSecure Phone (SRTP)Silent...

Muhammad Maqsood Mushtaq commented on Ask the Expert: Jabber for Windows 9.2 - Configuration and Features in Jabber Clients 3 years ago

Hi,Jabber for Windows provides very flexible deployment options supporting both cloud and on...

Muhammad Maqsood Mushtaq commented on jabber-config.xml and Calendar Integration in Jabber Clients 3 years ago

Hi Lukasz,This is not a known issue. Please upload a problem report (Help > Report a problem...

Muhammad Maqsood Mushtaq commented on jabber-config.xml and Calendar Integration in Jabber Clients 3 years ago

Hi Lukasz,Did you previously used lotus notes integration on this machine with Jabber? What version...

Muhammad Maqsood Mushtaq commented on Jabber LDAP Directory in Jabber Clients 3 years ago

Hi,I cannot reproduce the problem with 9.2 from a non-domain machine. I will suggest to do...

Muhammad Maqsood Mushtaq commented on Jabber LDAP Directory in Jabber Clients 3 years ago

Hi,xml file contains some invalid characters.<?xml version="1.0" encoding="...

Muhammad Maqsood Mushtaq commented on jabber-config.xml and Calendar Integration in Jabber Clients 3 years ago

Hi Lukasz,MS Outlook is the default for calendar integration in Jabber for Windows.Thanks,Maqsood

Muhammad Maqsood Mushtaq commented on Jabber LDAP Directory in Jabber Clients 3 years ago

Hi,Can you paste the xml file you are using with 9.2? If the AD is synched with CUCM, then its...

Muhammad Maqsood Mushtaq commented on Jabber and deskphone control with video in Jabber Clients 3 years ago

Hi Ahmed,Please review "Set Up Desk Phone Video" section in server setup guide.Thanks,Maqsood

Muhammad Maqsood Mushtaq commented on Cisco Jabber keeps saying invalid Username/Password in Jabber Clients 3 years ago

Hi Paul,Delete Jabber folders under following locations and retry:C:\Users\username\AppData\Roaming...

Muhammad Maqsood Mushtaq commented on Jabber can not connect to the softphone, in Jabber Clients 3 years ago

Hi Master002,As per logs, client cannot ping the CCMCIP server 10.2.16.150 from this machine: 2013-...

Muhammad Maqsood Mushtaq commented on EDI contact search for non-domain member PC's. in Jabber Clients 3 years ago

Hi Maria,Instead of copying the xml file on each non-domain machine, you should really create a...

Muhammad Maqsood Mushtaq commented on EDI contact search for non-domain member PC's. in Jabber Clients 3 years ago

Hi Maria,You could add following parameters under the Directory node in xml file (admin guide...

Muhammad Maqsood Mushtaq commented on Jabber login error in Jabber Clients 3 years ago

Hi Luis,User will need to do this every time they encounter the problem untill the defect is fixed...

Muhammad Maqsood Mushtaq commented on Jabber login error in Jabber Clients 3 years ago

Hi Luis,You mentioned that:"I collected my logs after trying to connect by using the IP address...

Muhammad Maqsood Mushtaq commented on Jabber v9.2.0 msi install, TYPE=CUP parameter not taking in Jabber Clients 3 years ago

Hi,Can you navigate to following folder and verify that the bootstrap file contains...

Muhammad Maqsood Mushtaq commented on Jabber chat history in Jabber Clients 3 years ago

Hi Michael,Jabber for Windows saves last 99 messages per contact. There is no setting on CUPS or...

Muhammad Maqsood Mushtaq commented on Jabber for Windows v9.1 FCS - Dial String Issue in Jabber Clients 3 years ago

Hi AVMThis defect has not yet been prioritized for any release. Due to a large number of high...

Muhammad Maqsood Mushtaq commented on Difference between CUPC and Jabber for Windows in Jabber Clients 3 years ago

Hi Mirko,This feature has been pushed out to 9.3 release (around June-July timeframe).Thanks,Maqsood

Muhammad Maqsood Mushtaq commented on Jabber Client Discrepancies in Jabber Clients 3 years ago

Hi Alex,1.  Windows Client 9.1.3 latest rev - Google Calendar integrationI have created a document...

Muhammad Maqsood Mushtaq commented on Screen capture file storage in Jabber Clients 3 years ago

Hi Eric,There are backlog items around chat history to configure number of IMs that can be saved...

Muhammad Maqsood Mushtaq commented on Screen capture file storage in Jabber Clients 3 years ago

Hi Eric, Sean,I have created an enhancement request (CSCue54013) based on your feedback.Thanks,...

Muhammad Maqsood Mushtaq commented on Jabber version 9.1.3 functionalities in Jabber Clients 3 years ago

Hi,COP file should be uploaded through, Cisco Unified Operating System Administration of the...

Muhammad Maqsood Mushtaq commented on Jabber version 9.1.3 functionalities in Jabber Clients 3 years ago

Hi,Problem 1, Please check this post : Unable to share desktop on Jabber for WindowsProblem 2,3 and...

Muhammad Maqsood Mushtaq commented on Lookup problems with users thats only have two letters in their username in Jabber Clients 3 years ago

Hi Kristian,You can specify MinimumCharacterQuery attribute in your xml file. 2Thanks,Maqsood

Muhammad Maqsood Mushtaq commented on Jabber for Windows - Phone Numbers in Profile in Jabber Clients 3 years ago

Hi,Jabber Windows does not have the UI for "OtherPhone" to display in profile window. As a...

Muhammad Maqsood Mushtaq commented on Cisco MSI Slows Windows Boot Time in Jabber Clients 3 years ago

Hi,Please retest MSI with 9.1(3) release that is expected next week. There are few bug fixes around...

Muhammad Maqsood Mushtaq commented on Jabber client Pictures in Jabber Clients 3 years ago

Hi Steve,You may have a typo in xml file. http://10.224.100.23/pic/User...

Muhammad Maqsood Mushtaq commented on Windows client call control in Jabber Clients 3 years ago

Hi Dean,If Jabber for Windows users have multiple desk phone devices of the same model, then you...

Muhammad Maqsood Mushtaq commented on jabber on prem vs. cloud in Jabber Clients 3 years ago

Hi Doug,Jabber Windows admin guide has a good description in "Deployment Models" section.Thanks,...

Muhammad Maqsood Mushtaq commented on Jabber Windows not holding Audio options in Jabber Clients 3 years ago

Hi Sean,You should specify device selection in the Advanced section on the Audio and Video tabs on...

Muhammad Maqsood Mushtaq commented on JFW 9.1(2) voicemail timestamps off by one hour in Jabber Clients 3 years ago

Hi Eric,Cisco TAC recently had a few SRs reporting this issue. We are tracking this with CSCud86088...

Muhammad Maqsood Mushtaq commented on Jabber Video Windows 8 Pro tablet in Jabber Clients 3 years ago

Hi Matt,I am not sure if your query is related to Jabber for Windows or Movi client. Jabber for...

Muhammad Maqsood Mushtaq commented on Corporate users are showed with IM address in Missed Calls in Jabber Clients 3 years ago

Hi Kristian,You could open a case to confirm that the root cause is same as CSCud48323.Thanks,...

Muhammad Maqsood Mushtaq commented on Jabber error in Jabber Clients 3 years ago

Hi Yesenia,This window appears when client is crashing. When you encounter this window again,...

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