Matt McAuley

Member Since: Aug 23, 2011

English
Matt McAuley commented on CuciLync 9.2 - Stuck Presence in Unified Communications Applications 2 years ago

I am running 9.7(4) ES1  which does not change presence status when in a call using either...

Matt McAuley commented on Mobile and Remote Access via Cisco VCS - Jabber can't log in in Other Collaboration, Voice, and Video Subjects 2 years ago

Hi, Can you please advise if you have to use an Email address as the user name? I have a customer...

Matt McAuley commented on Issue - Cisco Voice Router and Lync SIP Integration in IP Telephony 3 years ago

Issue with the Lync timers and carrier headers.Sent from Cisco Technical Support iPhone App

Matt McAuley commented on CUP cluster and DNS configuration in Unified Communications Applications 4 years ago

Hi,I have recently configured CUP with DNS and UCM with IP addressing and have had no problems....

Matt McAuley commented on UCM upgrade from 8.x to 9.x in Unified Communications Applications 4 years ago

Thanks Chris - is this a chicken before the egg story?Do I need to install the ELM run the audit...

Matt McAuley commented on Cisco Jabber for Windows can place Point to Point Video Call but can't place Multiparty Video Call in Jabber Clients 4 years ago

No BFCP screen sharing support for PVDM3.Active speaker presentation.Add the resource the UCM just...

Matt McAuley commented on Meetingplace 8.5 and Jabber for Windows Video Quality in Jabber Clients 4 years ago

You now have two options for HD 720p video conferencing with jabber.MCU like the 5310 or ISR PVDM3...

Matt McAuley commented on Multiple lines Jabber will not use Primary in Jabber Clients 4 years ago

Unassociate all lines and devices from here profile. Then re add with the personal first.Sent from...

Matt McAuley commented on Cisco Jabber Desktop Sharing Issue in Jabber Clients 4 years ago

Ensure that UCM 8.6.2 is installed and that the BFCP cop file located in the jabber install admin...

Matt McAuley commented on Issue - Cisco Voice Router and Lync SIP Integration in IP Telephony 4 years ago

Does this help? Call Flow: Lync server>SIP>2911>PRI>PSTN --> We collected the...

Matt McAuley commented on Issue - Cisco Voice Router and Lync SIP Integration in IP Telephony 4 years ago

Thanks Tony, I will get some captures and upload If I cannot identify the issue.Sent from Cisco...

Matt McAuley commented on Clarification on UCL in IP Telephony 4 years ago

Dont worry.. UCL and CWUL are just sales slogans for bundles of licencing.DLUs will remain till...

Matt McAuley commented on duration to enter fac in IP Telephony 4 years ago

Check the servicesSent from Cisco Technical Support iPhone App

Matt McAuley commented on Integrating CUPS with CUCM in IP Telephony 4 years ago

No - LDAP config In presence is only for directory lookup from the CUPC client. You can create...

Matt McAuley commented on auto attendant in Unified Communications Applications 4 years ago

Sounds like a bug but more info is required. Have your rebooted the hosts?Sent from Cisco Technical...

Matt McAuley commented on License reports in Unified Communications Applications 4 years ago

No but you will be able to download the new beta version of ucm user count licence tool from the...

Matt McAuley commented on IPhone Jabber not registering in Jabber Clients 4 years ago

Did you setup the CSF and associate with the user cred?Sent from Cisco Technical Support iPhone App

Matt McAuley commented on I can not load the meeting page on meeting place v8 in Unified Communications Applications 4 years ago

Mpe requires the MP web server for native end user scheduling using a website. It also provides a...

Matt McAuley commented on Trying to log into VM box instead of transferring to users VM in IP Telephony 4 years ago

Had the same issue.Make sure you VM profile mask is sending the correct extension digits IE...

Matt McAuley commented on Fresh install over CUCM pre-installed in IP Telephony 4 years ago

upgrade the cluster then add the new server as this is more than likely a hardware compatibility...

Matt McAuley commented on CUCM 7.1.5, 7900 series, RTP stream drop a troubleshooters dream in IP Telephony 4 years ago

found the issue to be a codec issue with the firmware. Download the latest 7945 firmware loads...

Matt McAuley commented on Basic question on SRST and inbound calls in Other Collaboration, Voice, and Video Subjects 4 years ago

Absolutely,You are looking for Call Forward Unregistered (CFUR).  Communication between the IP...

Matt McAuley commented on Unity Connection 8.6.2 & UCM Call Input Transfer Alternate Contact in Unified Communications Applications 4 years ago

Strange.Try setting up a new system call handler with the extension 3175551212 and under the...

Matt McAuley commented on How do I rebuild a publisher 7.0.2? in IP Telephony 5 years ago

Build a new server using the same host and IP. Do not connect the new server To he network. Ensure...

Matt McAuley commented on Unity Connection Voice Prompt Customization in Unified Communications Applications 5 years ago

Yes add system call handlers and record greetings and Apply caller inputs. Send me what you want to...

Matt McAuley commented on UC Components in Unified Communications Applications 5 years ago

CUCMCUCCUPSMP Express running in application modeMS server 200x running as a domain controller with...

Matt McAuley commented on Cisco Unity Connection 8.5.1.10000-206 Tomcat issue in Unified Communications Applications 5 years ago

Suggest a ESXI setup within workstation running fresh UC installs.I had issues with workstation...

Matt McAuley commented on Unity Connection 8.6.2 & UCM Call Input Transfer Alternate Contact in Unified Communications Applications 5 years ago

Hit the directory call handler and dial another extension to establish if this is an issue with all...

Matt McAuley commented on Unity Connection 8.x Call Handler Configuration in Unified Communications Applications 5 years ago

You are a legend Jonathan, thanks for the quick responce.

Matt McAuley commented on CUCM 7.1.5, 7900 series, RTP stream drop a troubleshooters dream in IP Telephony 5 years ago

SN's - Serial Number?Serial Number of one of the Cisco 7945 IP Phones: fch150481cgCheers

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