Martin Eppler

Member Since: Dec 18, 2009

English
Martin Eppler commented on outgoing mail domain issue in Email Security 2 years ago

Hello Wajid, HTML disclaimers are supported since AsyncOS 7.5 (see http://www.cisco.com/c/dam/en/us...

Martin Eppler commented on outgoing mail domain issue in Email Security 2 years ago

Hello Wajid,I'd recommend to get in touch with the Postmaster of the destination mail server in...

Martin Eppler commented on Envelope Sender: (no sender) in Email Security 2 years ago

Hello Wajid,this is working as expected and as defined in the RFC5321, section 6.1:If there is a...

Martin Eppler commented on Hello, relay access denied error in Email Security 2 years ago

Hello Alex,could you please open a support case with us in TAC, as we definitly need to review your...

Martin Eppler commented on Hello, relay access denied error in Email Security 2 years ago

Hello Alex,I would recommend to open a support case with us, so that we can review your entire...

Martin Eppler commented on Hello, relay access denied error in Email Security 2 years ago

Hello Alex,the issue is niot between your backend Postfix server and the Email Security Appliance,...

Martin Eppler commented on M650 to M670 migration in Email Security 3 years ago

Hello Hermann,the reason for the load failure is in fact the Data 3 interface of the M670 appliance...

Martin Eppler commented on Mail Flow Central support in Email Security 3 years ago

Hello Giovanni,the support for Mail Flow Central 1.4 ceased in July 2011, the version you are using...

Martin Eppler commented on key expiry in Email Security 4 years ago

Hello Laxman,you can also open up a service request with the support team stating the serial number...

Martin Eppler commented on Cluster problem in Email Security 4 years ago

Hello Aljosa,can you please verify that both appliances and IP addresses in use have an A and PTR...

Martin Eppler commented on Destination Control Domain is MX record match, correct? in Email Security 4 years ago

Hello Macklin,the 'domain' column in the Destination Control Table refers to the domain part of the...

Martin Eppler commented on Relay using SMTP Authentication in Email Security 4 years ago

Hello,although a new Listener can be configured on the same IP Interface using port 587, the...

Martin Eppler commented on Ironport license in Small Business Spam & Virus Blocker 4 years ago

Hello Maxim, > 1. Will check the reputation of all incoming messages through SenderBase?Host...

Martin Eppler commented on Spam and Virus Blocker Upgrade Query in Small Business Spam & Virus Blocker 4 years ago

Hello Sean,the upgrade should typically take less than an hour. Can you please verify that:1. the...

Martin Eppler commented on Warning <Hardware> RAID ALERT: (0x0008/1) - Battery removed' (attempt #0) in Email Security 4 years ago

Hello Igor,please open a service request with support, as your RAID battery (the battery on the...

Martin Eppler commented on Mail Flow Central in Email Security 4 years ago

Hello Sergey,archiving the mail_logs files can be done via FTP or SCP so it is not necessary to use...

Martin Eppler commented on Is it possible to perform a "Clean Install" of AsyncOS on my c100 ESA? in Email Security 4 years ago

Hello Gordon,as the C100 is en-of-life and out-of-support I cannot open a C100 up in our lab for...

Martin Eppler commented on Virus Outbreak Summary in Email Security 4 years ago

Hello Steve,the Virus Outbreak Report (in later AsyncOS releases named 'Outbreak Filters' Report)...

Martin Eppler commented on Different types of Reporting in Email Security 4 years ago

Hello Jonathan,'Reporting' can be seen as scheduled reports (so reports you can periodically create...

Martin Eppler commented on Message Tag in Email Security 4 years ago

Hello David,as each message that is traversing the internet is containing its own headers, I assume...

Martin Eppler commented on Cisco IronPort ESA - C160 in Email Security 4 years ago

Hello Jocelyn,As the Cisco IronPort Email Security Appliance (ESA) is a mail gateway, it does not...

Martin Eppler commented on Delivery via TLS not working in Email Security 4 years ago

Hello Jason,it's hard to determine which policy triggers on the destination mail server here, so...

Martin Eppler commented on Delivery via TLS not working in Email Security 4 years ago

Hello Jason,have you installed a valid SSL/TLS certificate as a delivery_cert (if you use AsyncOS 7...

Martin Eppler commented on Is it possible to perform a "Clean Install" of AsyncOS on my c100 ESA? in Email Security 4 years ago

Hello Gordon,I'm sorry but AsyncOS is not available on CD/DVD for a fresh install. All appliances...

Martin Eppler commented on Ironport C350 EOL / EOS in Email Security 4 years ago

Hello Wolfgang,as per http://www.cisco.com/web/ironport/c_x_series_life_cycle.html, EOL will be...

Martin Eppler commented on Exchange log missing entry... in Email Security 4 years ago

Hello Jones,I think you'll not see it due to the SIZE advertisement in the SMTP session. The...

Martin Eppler commented on Virtual Gateways in Email Security 5 years ago

Hello Chris,the virtual gateway is in fact reflected in the mail_logs as you'll see the IP address...

Martin Eppler commented on Virtual Gateways in Email Security 5 years ago

Hello Mark,yes there is a limit that is both hardware model and AsyncOS release dependent as listed...

Martin Eppler commented on never include orig. message into bounce message/DSN in Email Security 5 years ago

Hello Chris,As we cannot detect or guess the exact message header size of the original message, I...

Martin Eppler commented on Configuring SNMP Alerts in Email Security 5 years ago

Hello Jason,In our lab and DMZ I'm using an external monitoring system that triggers an email to me...

Martin Eppler commented on outgoing mail issue with ms outlook client in Email Security 5 years ago

Hi,Can you please verify if SMTP Authentication is set to required in the Mail Flow Policy of the...

Martin Eppler commented on LDAP query DNS result DNS Soft Error? in Email Security 5 years ago

Hello Jerry,in your LDAP server profile: are you using the hostname of the DNS server (which needs...

Martin Eppler commented on Sneak preview on AsyncOS 7.5 for Email in Email Security 5 years ago

Hello Jussi,thanks for the feedback :-)As of now, no GA release date for 7.5 has been announced so...

Martin Eppler commented on Upgrade dependency for M-series and C-series in Email Security 5 years ago

Hello Chris,as per the AsyncOS 7.2.2 release notes, an upgrade of the ESA in your case is not...

Martin Eppler commented on Warning <Anti-Spam> spamblocker.xxxx.xx: CASE update unsuccessful. This may be due to transient netwo... in Small Business Spam & Virus Blocker 5 years ago

Hello Mads,I'm sorry for the late reply on your topic in the support forum.It's a bit tricky to...

Martin Eppler commented on Paused on services : antispam in Small Business Spam & Virus Blocker 5 years ago

Hello Mathieu,just a quick follow-up and a side note for other customers that may encounter the...

Martin Eppler commented on The log partition is at 99% capacity in Small Business Spam & Virus Blocker 5 years ago

Hello Philippe,in addition to what Jason already stated, a running tcpdump (CLI: diagnostic ->...

Martin Eppler commented on RAT Query in Email Security 5 years ago

Hello Ruveni,you will instantly create a mail loop in case a SMTP Route is missing and the DNS MX...

Martin Eppler commented on Paused on services : antispam in Small Business Spam & Virus Blocker 5 years ago

Hi,Sorry but as I'm currently out of the office I cannot point you to the right phone number, but a...

Martin Eppler commented on Paused on services : antispam in Small Business Spam & Virus Blocker 5 years ago

Hi,Yes this is definitly a corrupted AntiISpam engine. Most likely the appliance was shut down...

Martin Eppler commented on Paused on services : antispam in Small Business Spam & Virus Blocker 5 years ago

Hi,Can you please check what the CLI command 'antispamstatus' says? If there's an N/A in it...

Martin Eppler commented on Ironport CASE update unsuccessful in Small Business Spam & Virus Blocker 5 years ago

Hello Andrew,many thanks. Glad to see that I was able to help here.Regards and happy weekend,Martin

Martin Eppler commented on Ironport CASE update unsuccessful in Small Business Spam & Virus Blocker 5 years ago

Hello Andrew,an alert would be triggered for each update failure, so if only a single alert was...

Martin Eppler commented on Alert Warning message in Small Business Spam & Virus Blocker 5 years ago

Hello Elvis,sorry for the late reply here.The appliance will keep an LDAP connection open for six...

Martin Eppler commented on Ironport CASE update unsuccessful in Small Business Spam & Virus Blocker 5 years ago

Hello Andrew,a C160 is not a Cisco Spam & Virus Blocker, so your post is in the wrong forum...

Martin Eppler commented on Not able to take access of ironport c 350 D through console in Email Security 5 years ago

Dear Mohit,The Antispam feature is not available on the appliance when the Delivery feature key is...

Martin Eppler commented on Question on Filter Rules in Email Security 5 years ago

Hello Doug,many thanks for the feedback on the appliance performance :-)Regarding the filter bypass...

Martin Eppler commented on Message queued for delivery - but never makes it in... in Small Business Spam & Virus Blocker 5 years ago

Hello,'received remote SMTP response' implies that the Cisco Spam & Virus Blocker was able to...

Martin Eppler commented on The mystery of Centralized Management a.k.a 'clustering' in Email Security 5 years ago

I forgot to mention one configuration step when using CCS that causes a lot of trouble:If you...

Martin Eppler commented on SMTP cluster in Email Security 5 years ago

Hello Christopher,as far as I know this is not documented (but I agree it should be). Would it be...

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