Member Since: Jul 12, 2002

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mhoskins commented on Smartnet vs. Shared Support in Smart Call Home 4 years ago

SMARTnet provides technical support, hardware coverage and more from Cisco to the customer. It can...

mhoskins commented on Cisco gold/silver partner & solution legend? in Cisco Cafe 5 years ago

These pages on describe the Gold and Silver certified partner programs. There are new...

mhoskins commented on Easy enough question? Cisco Site ID... in Cisco Cafe 5 years ago

Hello Kathy,Correcting the multiple site ID's for one location should make it easier for Cisco to...

mhoskins commented on 3rd Party Cisco Support in Cisco Cafe 5 years ago

The SMARTnet Q&A document on discusses the scenario of switching back to SMARTnet:...


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