mikram

Member Since: Jun 12, 2003

English
mikram commented on cannot ssh standby ACE in Application Networking 4 years ago

Hi Nilesh,Is HA working between two ACEs?. Can you post ft config from adim context and also output...

mikram commented on cannot ssh standby ACE in Application Networking 4 years ago

Hi Nilesh,I dont see the FT group, ft peer configuration on both ACEs.  It is high availbility...

mikram commented on ACE ; server vlan in Application Networking 4 years ago

Hi Gavin,In Briged mode, clients and severs are...

mikram commented on ICM services not starting up due to logon failure in Contact Center 4 years ago

Hi Rahul,Try using local system account rather than Domain user account as shown below:

mikram commented on WEIM Cases Queue in Contact Center 4 years ago

Hi,Try changing Maximum actvity to pull from 3 (which is default to 10) for Default user group...

mikram commented on How to change the default Path of Prompt Played by MicroApp in Contact Center 4 years ago

Hi Kapil,Try this in your ICM script, define set variables i.e.set Media Server= ip address of...

mikram commented on Codec Negotiation for Agents in Contact Center 4 years ago

Lets try this way:Make a call from Agent1 to Agent 2, answer the call and see on phone what codec...

mikram commented on Upgrade from ICM 8.0.3 to ICM 8.5.3 in Contact Center 4 years ago

Yes, as Amer mentioned it is supported on W2K3 with SP2. However, for CCMP you do need W2K8.

mikram commented on MDS Time Delivery Queue size is increasing in Contact Center 4 years ago

Looks like network congestion issue, is QOS is enabled between SideA and Side B.

mikram commented on Codec Negotiation for Agents in Contact Center 4 years ago

Irafan,Both agents are on same LAN, then you use device pool and make them member of same pool. If...

mikram commented on switch hang when outage of one power in Storage Networking 5 years ago

HiHow is power supplies configured on your switch? redundant mode or combined mode?Cheers

mikram commented on Cisco MDS 9216i and EMC Clariion CX-500 in Storage Networking 5 years ago

Hmm, Actually, I am studing for Storage CCIE lab and part of the lab is to setup JBOD. I managed to...

mikram commented on Cisco MDS 9216i and EMC Clariion CX-500 in Storage Networking 5 years ago

It shows as LUN in SanSurfer. Is there way to configure it as JBOD i.e. each disk shows up in flogi...

mikram commented on UC on UCS in Unified Computing 5 years ago

HiI have deployed UC on UCS C210M2 servers and it works well. For ICM 8.5, it will works but I have...

mikram commented on UCS EMC clarrion boot lun redundancy in Unified Computing 5 years ago

Hi Mazhar,Are you using Failover mode 0 or Failover mode 1 on Clariion? Is it CX-500/700 storage...

mikram commented on Performance buffers - how do they improve the performance? in Storage Networking 5 years ago

Well, in addition to normal BB_Credit buffers, additional buffers called performance buffers, can...

mikram commented on Tacacs authentication not working on Nexus4001L switch in Storage Networking 5 years ago

Just quick question, Are you using TACACS+ Cisco ACS for authentication. If so, have you enabled...

mikram commented on Storage network slow backups in Storage Networking 5 years ago

hijust a quick question, Are you using FC or iSCSI between Server and storage?.I know on MDS...

mikram commented on Cisco MDS 9216i and EMC Clariion CX-500 in Storage Networking 5 years ago

Thanks for info, my HBA is Qlogic and I am using sansurfer manager to config the HBA. I could see...

mikram commented on CVP 7.0.2 Latency over 200 ms in Contact Center 6 years ago

Another question, CPU Requirement of 2.33Ghz dual core is must or we can use Quad Core 2.77 Ghz?

mikram commented on CVP 7.0.2 Latency over 200 ms in Contact Center 6 years ago

Thanks Geoff, Could you pls point me to that url document you referred too.CheersShahid

mikram commented on Recording option with CVP in Contact Center 6 years ago

Thanks Geoff,Could you please share the call studio script if possible just to give the idea for...

mikram commented on CVP Handoff TCL script error in Contact Center 6 years ago

Not to worry, I found out, it is calling new-call not newcall. Type error.A+

mikram commented on Firewall Rules for CVP in Contact Center 6 years ago

Thanks Geoff,I have ICM/CVP/CUCM/CUPS at one place and voice/vxml gateway at remote sites....

mikram commented on IPCC Lab Setup in Contact Center 6 years ago

HiI have setup up following VM on Mac bookpro with 8 Gigs of RAM.ICM(SPRAWLER)---CVP--CUCM--CUPS--...

mikram commented on Windows 2008 CA and CUCM 7.0 in IP Telephony 7 years ago

Thanks for update, but the issue on CUCM 7.0 side as Country code needs to be two letter. Any...

mikram commented on Cisco 2811 VG for GSM Termination in IP Telephony 7 years ago

Thanks, what about the codec support and qualality of voice on 2811. You think PVDM2-62 X 2 is...

mikram commented on CUCMBE 6.0 on VMWARE in Other Collaboration, Voice, and Video Subjects 7 years ago

HiYou need 2Gig of Ram for CUCM and 2 Gig of Ram for UC. So, if you have 2 gigs only, what you...

mikram commented on CRS 5 - is it critical if I will change system date on server? in Contact Center 7 years ago

It will affect your Historical reporting data.

mikram commented on Silent Monitoring - UCCX 5 in Contact Center 7 years ago

HiDo you have sound card installed on your pc where you want to hear voice recording?

mikram commented on IPCCX 5.0.2 Error JTAPI Client versions are inconsistent in Contact Center 7 years ago

Create c:\winnt and copy java folder there and try to resyn again. It should fix the problem.

mikram commented on CRS Node Manager in Contact Center 7 years ago

Make sure you have connectivity to CUCM Cluster and CTI Manager service is running on CUCM.

mikram commented on agent supervisor in Contact Center 7 years ago

HiWhen you first time login to Supervisor desktop, the initial password is same as your extension....

mikram commented on IPCC Express redirect feature in Contact Center 7 years ago

Hi Diego,You could redirect call after 60 seconds to agent in other CSQ if he/she is logged in or...

mikram commented on IPCC Express Call redirecting in Contact Center 7 years ago

HiI think you probably looking at VXML on voice gateway router. When move users dialin, it plays...

mikram commented on Callmanager5 H.323 Trunk to AVAYA 8700 problems in IP Telephony 7 years ago

Create a route pattern with extensions in AVAYA, i.e. 2XXX with different partition such as...

mikram commented on CCM time configuration in IP Telephony 7 years ago

HiIf you are using CUCM 6.X, go to OS Administration page, Settings ---> NTP Servers . I...

mikram commented on SFTP server for windows - CUCM in IP Telephony 7 years ago

Hi,Try using FreeFTP software, it does job well.

mikram commented on Join button in CUCM. How I can use it? in IP Telephony 7 years ago

Hi,Pls do the following on IP Phone:1. Phone A call Phone B2. Speck for several moments3. Phone C...

mikram commented on CDR Report issue in IP Telephony 7 years ago

Hi,Most CDR applications will send completed CDR files on call completion not call set up. An...

mikram commented on CDR Reports in Other Collaboration, Voice, and Video Subjects 7 years ago

HiCould you pls restartCisco CDR Agent and Cisco CDR Repository Manager services and see if it fix...

mikram commented on Recommended Signalling & Media Protocol in Contact Center 7 years ago

Hi,Which signalling protocol you will be using between callmanager and voice gws.SIPMGCPH323CRS/...

mikram commented on CUCM 7.0 cannot access Admin page after upgrade in IP Telephony 7 years ago

You are welcome, pls do let me know how it goes and if you need any help. Sorry, can help much...

mikram commented on CUCM 7.0 cannot access Admin page after upgrade in IP Telephony 7 years ago

Hi,Pls check the doc below:http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/install/6_1_2/...

mikram commented on CUCM 7.0 cannot access Admin page after upgrade in IP Telephony 7 years ago

Is DNS is configurd also and also you change DNS server ip address as well?

mikram commented on CUCM 7.0 cannot access Admin page after upgrade in IP Telephony 7 years ago

Did you change the ip address on Publisher and host name as well?

mikram commented on CUCM 7.0 cannot access Admin page after upgrade in IP Telephony 7 years ago

did u try running db replication reset command on all nodes?

mikram commented on CUCM 7.0 cannot access Admin page after upgrade in IP Telephony 7 years ago

Hi Rich,Did you switch version after upgrade on all nodes including Subs or just only after...

mikram commented on IP Phone Agent Service in Other Collaboration, Voice, and Video Subjects 7 years ago

Did you configure workflow in the Administrator desktop for agents?

mikram commented on IPCC-ACTIVE and STANDBY in Contact Center 7 years ago

HiYou can also go to control center option and stop services on primary, which will activate...

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