Monica Lluis

Member Since: Mar 22, 2004

English
Monica Lluis commented on Improper badges. in Feedback Forum 5 hours ago

This issue has been resolved. Please test and let us know otherwise...

Monica Lluis commented on Notifications are often so lagged in Feedback Forum 7 hours ago

Dan, We are not able to reproduce this problem. Do you still see lagged notifications? Let us know...

Monica Lluis commented on Danger: [ CANCEL ] button do the same as [ SUBMIT ] in comment editor !!! in Feedback Forum 7 hours ago

you are right Dan. Letting Dev. team know. Monica

Monica Lluis commented on Danger: [ CANCEL ] button do the same as [ SUBMIT ] in comment editor !!! in Feedback Forum 7 hours ago

testing your workflow.   changing the test and hitting cancel... Internal reference: DEV-1358

Monica Lluis commented on problems with posting a question in Feedback Forum 2 days ago

Ge, sent you a private message.  Looking forward to a response. Monica

Monica Lluis commented on problems with posting a question in Feedback Forum 2 days ago

Hello, We're investigating this issue.

Monica Lluis commented on Sporadic website issues!! in Feedback Forum 3 days ago

This use should be resolved by now. Please confirm you are not seeing the issue again.

Monica Lluis commented on What is the difference between supportforums.cisco.com and communities.cisco.com in Cisco Cafe 1 week ago

Hello Philip, Great question. The Communities at https://communities.cisco.com is more for pre-...

Monica Lluis commented on Congratulations Chris Deren: Our Newest Hall of Fame Member in Cisco Cafe 2 weeks ago

Hello Stein-ola, Yes, we do have a spotlight award for correct answers.. For more information on...

Monica Lluis commented on multiple issues in the ACI Forum. There are issues with displaying responses based on if you are signed in or not. in Application Centric Infrastructure 3 weeks ago

A quick update.  Dev is still working on it. In the mean time, here is the workaround Two possible...

Monica Lluis commented on Delete a commet in Feedback Forum 3 weeks ago

Ken, Dev. Team will look into this again.  DEV-1279

Monica Lluis commented on Improper badges. in Feedback Forum 3 weeks ago

Thank you Dan for reporting this.  Reported at DEV-1276 (for the dev. team).

Monica Lluis commented on multiple issues in the ACI Forum. There are issues with displaying responses based on if you are signed in or not. in Application Centric Infrastructure 3 weeks ago

Tomas and Dan, Thank you for the comments. The Dev. team will be looking into this issue.

Monica Lluis commented on Sporadic website issues!! in Feedback Forum 4 weeks ago

Hello Ajay, Thank you for reporting this issue. We will investigate. Best Regards, Monica Lluis

Monica Lluis commented on Metrics in Cisco Cafe 1 month ago

Hello Sam, Kindly contact the the people that manage the [email protected]@...

Monica Lluis commented on Seeing odd issue questions answered but not showing up as that in forum section in Feedback Forum 1 month ago

Thanks for confirming. Indeed it is because of the cache. Dev team just confirmed last night. Thank...

Monica Lluis commented on Seeing odd issue questions answered but not showing up as that in forum section in Feedback Forum 1 month ago

Hello Mark and Dan, Indeed this issue was reported and fixed back in July. Seems like it is...

Monica Lluis commented on Ask the expert: IOS Upgrade on Catalyst Switches 2900, 3500 and 3700 - Easy as Pi in LAN, Switching and Routing 1 month ago

Hello tmwhite07, The link to the reply is https://supportforums.cisco.com/video/13164621/vip-...

Monica Lluis commented on Ask the expert: IOS Upgrade on Catalyst Switches 2900, 3500 and 3700 - Easy as Pi in LAN, Switching and Routing 3 months ago

Hello Stefan, we don't have the capability to provide offline video viewing. Kind Regards, Monica

Monica Lluis commented on Ask the expert: IOS Upgrade on Catalyst Switches 2900, 3500 and 3700 - Easy as Pi in LAN, Switching and Routing 3 months ago

­What are the problems and disadvantages if someone do not upgrade IOS?­

Monica Lluis commented on Ask the expert: IOS Upgrade on Catalyst Switches 2900, 3500 and 3700 - Easy as Pi in LAN, Switching and Routing 3 months ago

Hello Leo, Thank you so much for such an outstanding presentation. It was fantastic. There were few...

Monica Lluis commented on Ask the expert: IOS Upgrade on Catalyst Switches 2900, 3500 and 3700 - Easy as Pi in LAN, Switching and Routing 3 months ago

¬Does Cisco Prime Infrastructure 2.2 and later always use the recommended 'archive download-sw'...

Monica Lluis commented on Ask the expert: IOS Upgrade on Catalyst Switches 2900, 3500 and 3700 - Easy as Pi in LAN, Switching and Routing 3 months ago

Hello all, this Ask the VIP event is to give an opportunity to ask Leo Laohoo any questions from...

Monica Lluis commented on CCIE badge pull replacement in Physical Security 4 months ago

Hello Stephen, Can you kindly ask your question in the Cisco Learning Network Community? There you...

Monica Lluis commented on Getting notifications that redirect to csc-test... in Feedback Forum 4 months ago

Ken, Thank you for providing the screen shots, This is very valuable. The dev team is working on...

Monica Lluis commented on Getting notifications that redirect to csc-test... in Feedback Forum 4 months ago

Hello Ken, Thank you for reporting this. Do you mind showing a screen shot of the notification with...

Monica Lluis commented on Anything wrong with the community site these days? in Feedback Forum 5 months ago

Leo and Lulian, Thanks for reporting. The dev. team will look into this.

Monica Lluis commented on Anything wrong with the community site these days? in Feedback Forum 5 months ago

Hello, Sorry about the inconvenience at the moment. There are some issues with a node that is...

Monica Lluis commented on Webcast: Identity Services Engine (ISE) - Guest and Posture Troubleshooting in Other Security Subjects 5 months ago

Hello Herbert, Please ask your question in the Ask the Expert event.  Sam and Maciej will be able...

Monica Lluis commented on Incorrect Licence Number in LAN, Switching and Routing 5 months ago

Hello, Please contact your Cisco Account manager to get the correct information of guidance of...

Monica Lluis commented on Ask the Exert: Cisco Unified Contact Center Express (Unified CCX) 11.0 and Beyond in Contact Center 6 months ago

Hello Carlos, Can you please try again? You should be able to post now. Best Regards, Monica Lluis

Monica Lluis commented on Ask the Expert: Cisco Nexus 7000 Series Switches and FabricPath in Unified Computing 6 months ago

Hello, Please post this question in the LAN Switching and Routing community to get a faster...

Monica Lluis commented on Cisco SmartNet in Smart Net Total Care 6 months ago

Hello Hardi, I moved this post to the correct Community. This will increase the chances to get a...

Monica Lluis commented on Ask the Expert: IOS-XR Architecture and Troubleshooting in XR OS and Platforms 8 months ago

Hello, If you have follow up questions on this topic, please feel free to post the question on the...

Monica Lluis commented on TEST DEV 654 in CSC Content with No Valid community to Post 8 months ago

running-config password t3stpassw0rd

Monica Lluis commented on User's content/activity missing records in Feedback Forum 8 months ago

Thank you Dan. The team is aware of this issue @Rick and Alex:  DEV-630

Monica Lluis commented on Ask the Expert : Dynamic Multipoint VPN (DMVPN) Troubleshooting in VPN 8 months ago

The recording of this webcast is posted at https://supportforums.cisco.com/video/13040426/webcast-...

Monica Lluis commented on Ask the Expert: Cisco Expressway in Unified Communications Applications 8 months ago

This is only a Q&A session where the experts are available for 2 weeks to answer question on...

Monica Lluis commented on Spotlight Recognition Awards Program - 2016 in Cisco Cafe 8 months ago

Congratulations to our May 2016 Spotlight Award Winners. Best Publication...

Monica Lluis commented on After Call Work State - Manual and Automatic in Contact Center 8 months ago

moved to the Contact Center community.

Monica Lluis commented on NetRiders CCNA Round 2 results in Cisco Cafe 9 months ago

Hello Jeremy, You will get a faster response if you post your question at the Cisco Learning...

Monica Lluis commented on New Spotlight Recognition Awards Program in Cisco Cafe 9 months ago

Congratulations to all 2016 Cisco Support Community Spotlight winners. Since this discussion is now...

Monica Lluis commented on Spotlight Recognition Awards Program - 2016 in Cisco Cafe 9 months ago

Congratulations to our April 2016 Spotlight Award Winners. Best...

Monica Lluis commented on Spotlight Recognition Awards Program - 2016 in Cisco Cafe 9 months ago

Congratulations to our March 2016 Spotlight Award Winners. Best...

Monica Lluis commented on Spotlight Recognition Awards Program - 2016 in Cisco Cafe 9 months ago

Congratulations to our February 2016 Spotlight Award Winners. Best...

Monica Lluis commented on Spotlight Recognition Awards Program - 2016 in Cisco Cafe 9 months ago

Congratulations to our January 2016 Spotlight Award Winners. Best...

Monica Lluis commented on test in CSC Content with No Valid community to Post 9 months ago

testing author can select questions as correct answer

Bio

I am a results-oriented leader with strong experience in technical services. She manages the expert programs and non-English Languages in the Cisco Support Community. She has a proven track record of successfully leading teams and managing projects and programs that improve customer satisfaction since joining Cisco in 1998. She is an excellent detail-oriented team-player that is committed to high-quality results and developing people and processes. Monica has deep understanding of technical support operations and processes, communities, and online support tools. I am is CCIE Emeritus in Routing and Switching (#7509) and holds two Master’s in Sciences degrees (Industrial Mathematics from the University of Minnesota and Telecommunications from University of Colorado










Monica Lluis's Stats

Points409
Discussion started 40
Answers marked as Correct 10
Endorsed 5
Content Rated 287