Monica Lluis

Member Since: Mar 22, 2004

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  • Cisco Employee,

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Monica Lluis commented on Edge 340 error in Digital Media System 4 days ago

Hello, Can you kinldly provide the link in which you are seeing this and a screen shot? thank you...

Monica Lluis commented on Unable to post in Cisco Community in Feedback Forum 1 week ago

Can you try again? You should now be able to. If not, please send an email to supportforums-info@...

Monica Lluis commented on problems with posting a question in Feedback Forum 2 weeks ago

Hello, Replied in the other thread you posted. Kindly reply there. Best Regards,

Monica Lluis commented on Unable to post in Cisco Community in Feedback Forum 2 weeks ago

Hello, Mollom is an anti-spam tool used in the Cisco Support Community. It could happen that a word...

Monica Lluis commented on WS-C2960X-48FPD-L SFP GLC-SX-MM issues in LAN, Switching and Routing 1 month ago

We are looking into this. 

Monica Lluis commented on Why CSC hate Peter Paluch ? in Feedback Forum 1 month ago

Thank you for reporting this Dan. Investigating with Dev Team. DEV-1374 Monica

Monica Lluis commented on Danger: [ CANCEL ] button do the same as [ SUBMIT ] in comment editor !!! in Feedback Forum 1 month ago

you are right Dan. Letting Dev. team know. Monica

Monica Lluis commented on Danger: [ CANCEL ] button do the same as [ SUBMIT ] in comment editor !!! in Feedback Forum 1 month ago

testing your workflow.   changing the test and hitting cancel... Internal reference: DEV-1358

Monica Lluis commented on problems with posting a question in Feedback Forum 1 month ago

Ge, sent you a private message.  Looking forward to a response. Monica

Monica Lluis commented on problems with posting a question in Feedback Forum 1 month ago

Hello, We're investigating this issue.

Monica Lluis commented on Sporadic website issues!! in Feedback Forum 1 month ago

This use should be resolved by now. Please confirm you are not seeing the issue again.

Monica Lluis commented on What is the difference between supportforums.cisco.com and communities.cisco.com in Cisco Cafe 2 months ago

Hello Philip, Great question. The Communities at https://communities.cisco.com is more for pre-...

Monica Lluis commented on Congratulations Chris Deren: Our Newest Hall of Fame Member in Cisco Cafe 2 months ago

Hello Stein-ola, Yes, we do have a spotlight award for correct answers.. For more information on...

Monica Lluis commented on multiple issues in the ACI Forum. There are issues with displaying responses based on if you are signed in or not. in Application Centric Infrastructure 2 months ago

A quick update.  Dev is still working on it. In the mean time, here is the workaround Two possible...

Monica Lluis commented on Delete a commet in Feedback Forum 2 months ago

Ken, Dev. Team will look into this again.  DEV-1279

Monica Lluis commented on multiple issues in the ACI Forum. There are issues with displaying responses based on if you are signed in or not. in Application Centric Infrastructure 2 months ago

Tomas and Dan, Thank you for the comments. The Dev. team will be looking into this issue.

Monica Lluis commented on Sporadic website issues!! in Feedback Forum 2 months ago

Hello Ajay, Thank you for reporting this issue. We will investigate. Best Regards, Monica Lluis

Monica Lluis commented on Metrics in Cisco Cafe 2 months ago

Hello Sam, Kindly contact the the people that manage the [email protected]@...

Monica Lluis commented on Seeing odd issue questions answered but not showing up as that in forum section in Feedback Forum 3 months ago

Thanks for confirming. Indeed it is because of the cache. Dev team just confirmed last night. Thank...

Monica Lluis commented on Seeing odd issue questions answered but not showing up as that in forum section in Feedback Forum 3 months ago

Hello Mark and Dan, Indeed this issue was reported and fixed back in July. Seems like it is...

Monica Lluis commented on Ask the expert: IOS Upgrade on Catalyst Switches 2900, 3500 and 3700 - Easy as Pi in LAN, Switching and Routing 3 months ago

Hello tmwhite07, The link to the reply is https://supportforums.cisco.com/video/13164621/vip-...

Monica Lluis commented on Ask the expert: IOS Upgrade on Catalyst Switches 2900, 3500 and 3700 - Easy as Pi in LAN, Switching and Routing 4 months ago

Hello Stefan, we don't have the capability to provide offline video viewing. Kind Regards, Monica

Monica Lluis commented on Ask the expert: IOS Upgrade on Catalyst Switches 2900, 3500 and 3700 - Easy as Pi in LAN, Switching and Routing 5 months ago

­What are the problems and disadvantages if someone do not upgrade IOS?­

Monica Lluis commented on Ask the expert: IOS Upgrade on Catalyst Switches 2900, 3500 and 3700 - Easy as Pi in LAN, Switching and Routing 5 months ago

Hello Leo, Thank you so much for such an outstanding presentation. It was fantastic. There were few...

Monica Lluis commented on Ask the expert: IOS Upgrade on Catalyst Switches 2900, 3500 and 3700 - Easy as Pi in LAN, Switching and Routing 5 months ago

¬Does Cisco Prime Infrastructure 2.2 and later always use the recommended 'archive download-sw'...

Monica Lluis commented on Ask the expert: IOS Upgrade on Catalyst Switches 2900, 3500 and 3700 - Easy as Pi in LAN, Switching and Routing 5 months ago

Hello all, this Ask the VIP event is to give an opportunity to ask Leo Laohoo any questions from...

Monica Lluis commented on CCIE badge pull replacement in Physical Security 6 months ago

Hello Stephen, Can you kindly ask your question in the Cisco Learning Network Community? There you...

Monica Lluis commented on Getting notifications that redirect to csc-test... in Feedback Forum 6 months ago

Ken, Thank you for providing the screen shots, This is very valuable. The dev team is working on...

Monica Lluis commented on Getting notifications that redirect to csc-test... in Feedback Forum 6 months ago

Hello Ken, Thank you for reporting this. Do you mind showing a screen shot of the notification with...

Monica Lluis commented on Anything wrong with the community site these days? in Feedback Forum 7 months ago

Leo and Lulian, Thanks for reporting. The dev. team will look into this.

Monica Lluis commented on Anything wrong with the community site these days? in Feedback Forum 7 months ago

Hello, Sorry about the inconvenience at the moment. There are some issues with a node that is...

Monica Lluis commented on Webcast: Identity Services Engine (ISE) - Guest and Posture Troubleshooting in Other Security Subjects 7 months ago

Hello Herbert, Please ask your question in the Ask the Expert event.  Sam and Maciej will be able...

Monica Lluis commented on Incorrect Licence Number in LAN, Switching and Routing 7 months ago

Hello, Please contact your Cisco Account manager to get the correct information of guidance of...

Monica Lluis commented on Ask the Exert: Cisco Unified Contact Center Express (Unified CCX) 11.0 and Beyond in Contact Center 8 months ago

Hello Carlos, Can you please try again? You should be able to post now. Best Regards, Monica Lluis

Monica Lluis commented on Ask the Expert: Cisco Nexus 7000 Series Switches and FabricPath in Unified Computing 8 months ago

Hello, Please post this question in the LAN Switching and Routing community to get a faster...

Monica Lluis commented on Cisco SmartNet in Smart Net Total Care 8 months ago

Hello Hardi, I moved this post to the correct Community. This will increase the chances to get a...

Monica Lluis commented on Ask the Expert: IOS-XR Architecture and Troubleshooting in XR OS and Platforms 10 months ago

Hello, If you have follow up questions on this topic, please feel free to post the question on the...

Monica Lluis commented on User's content/activity missing records in Feedback Forum 10 months ago

Thank you Dan. The team is aware of this issue @Rick and Alex:  DEV-630

Monica Lluis commented on Ask the Expert : Dynamic Multipoint VPN (DMVPN) Troubleshooting in VPN 10 months ago

The recording of this webcast is posted at https://supportforums.cisco.com/video/13040426/webcast-...

Monica Lluis commented on Ask the Expert: Cisco Expressway in Unified Communications Applications 10 months ago

This is only a Q&A session where the experts are available for 2 weeks to answer question on...

Monica Lluis commented on Spotlight Recognition Awards Program - 2016 in Cisco Cafe 10 months ago

Congratulations to our May 2016 Spotlight Award Winners. Best Publication...

Monica Lluis commented on After Call Work State - Manual and Automatic in Contact Center 10 months ago

moved to the Contact Center community.

Monica Lluis commented on NetRiders CCNA Round 2 results in Cisco Cafe 11 months ago

Hello Jeremy, You will get a faster response if you post your question at the Cisco Learning...

Monica Lluis commented on New Spotlight Recognition Awards Program in Cisco Cafe 11 months ago

Congratulations to all 2016 Cisco Support Community Spotlight winners. Since this discussion is now...

Monica Lluis commented on Spotlight Recognition Awards Program - 2016 in Cisco Cafe 11 months ago

Congratulations to our April 2016 Spotlight Award Winners. Best...

Monica Lluis commented on Spotlight Recognition Awards Program - 2016 in Cisco Cafe 11 months ago

Congratulations to our March 2016 Spotlight Award Winners. Best...

Monica Lluis commented on Spotlight Recognition Awards Program - 2016 in Cisco Cafe 11 months ago

Congratulations to our February 2016 Spotlight Award Winners. Best...

Monica Lluis commented on Spotlight Recognition Awards Program - 2016 in Cisco Cafe 11 months ago

Congratulations to our January 2016 Spotlight Award Winners. Best...

Monica Lluis commented on Ask the Expert: Troubleshooting Crashes in the Adaptive Security Appliances (ASA) in Firewalling 11 months ago

Hello Sandeep, You can see the questions and answers at https://supportforums.cisco.com/discussion/...

Monica Lluis commented on Ask the Expert: Catalyst 2960-X and 2960-XR Switches Overview, Configuration, and Troubleshooting in LAN, Switching and Routing 11 months ago

When a master is lost, is the process of election the same?­

Bio

I am a results-oriented leader with strong experience in technical services. She manages the expert programs and non-English Languages in the Cisco Support Community. She has a proven track record of successfully leading teams and managing projects and programs that improve customer satisfaction since joining Cisco in 1998. She is an excellent detail-oriented team-player that is committed to high-quality results and developing people and processes. Monica has deep understanding of technical support operations and processes, communities, and online support tools. I am is CCIE Emeritus in Routing and Switching (#7509) and holds two Master’s in Sciences degrees (Industrial Mathematics from the University of Minnesota and Telecommunications from University of Colorado

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