Magnus Ohm

Member Since: Jun 24, 2011

English
Magnus Ohm commented on Proximity SX80 for windows PC in Cisco Proximity 3 weeks ago

Hi Have you read the troubleshooting guide? It would be very nice to know a bit more about what...

Magnus Ohm commented on Checking TRC6 compatibility in TelePresence 1 month ago

Hi The TRC6 does not have the button-set to completely be able to control an SX20 so it is not...

Magnus Ohm commented on Cisco Touch Panels and Dot1X in TelePresence 1 month ago

Hi Touch 10 support for this is in the works and will come in a later release but currently not...

Magnus Ohm commented on Why only 64 bits windows client ? in Cisco Proximity 1 month ago

Hi We have got a few request for this in the past. This is by design and there are unfortunately no...

Magnus Ohm commented on Proximity sleeping when it shouldn't in Cisco Proximity 1 month ago

Hi Just a few thoughts: There has been some improvements to the Windows pairing logic where the app...

Magnus Ohm commented on Pushing out Proximity in Cisco Proximity 1 month ago

Hi I believe this has been discussed before: https://supportforums.cisco.com/discussion/13087666/...

Magnus Ohm commented on TC Endpoints upgrade? in TelePresence 1 month ago

Hi It is quite a difficult question you ask here. But yes there is a likely chance you can hit...

Magnus Ohm commented on How we can got CISCO TelePresence SX20 OID and MIB in TelePresence 1 month ago

Hi, it just uses standard SNMP MIBs, we do not support any corporate MIBS on our codecs. We only...

Magnus Ohm commented on Unable to share content from phone. in Cisco Proximity 1 month ago

Content sharing from phone is currently not supported. Content sharing can be preformed form the...

Magnus Ohm commented on SX10 H.323 call support in TelePresence 1 month ago

Cisco TelePresence SX10 Quick Set has support for H323 from CE8.2.0. Before this software version...

Magnus Ohm commented on SX20 - Motion Detect feature in TelePresence 1 month ago

Hi This feature (sounds like you are talking about PresenterTrack) is not supported on the SX20...

Magnus Ohm commented on Unable to do factory reset SX20 in TelePresence 1 month ago

Sounds like a known issue: See https://supportforums.cisco.com/discussion/13092416/sx20-codec-...

Magnus Ohm commented on SX20 Codec Reset in TelePresence 1 month ago

Indeed Patrick, I get blind sometimes as well :) Keep up the good work you are doing in this forum...

Magnus Ohm commented on E20 phonebook double entries in TelePresence 1 month ago

First thing I think of is duplicated entries due to protocol. One entry for SIP and one entry for...

Magnus Ohm commented on SX20 Codec Reset in TelePresence 1 month ago

Hi What Patrick is saying is correct for the SX80, but I believe you are asking for the SX20. Your...

Magnus Ohm commented on E20 phonebook double entries in TelePresence 1 month ago

Hi This is something we have seen before in different scenarios. And you say these E20s are...

Magnus Ohm commented on How I can get network by VPN using mobile in Cisco Proximity 1 month ago

Hi Based on the information in your post I believe you have posted in the wrong forum. This forum...

Magnus Ohm commented on Feature Request: Ability to Copy Endpoint Number from Client in Cisco Proximity 1 month ago

You mean just list the number of the endpoint you are paired to and be able to copy it and paste it...

Magnus Ohm commented on Surface Pro 4 Microphones in Cisco Proximity 1 month ago

Hi I have not tested this but do you have a surface pro 4 available and are able to test if it...

Magnus Ohm commented on Possibility of installation intelligent proximity Android APP on DX70 and Smart TVs in Cisco Proximity 1 month ago

Hi This is not tested nor supported and I have a doubt that it will work. But feel free to share...

Magnus Ohm commented on Proximity - Max Connections in Cisco Proximity 1 month ago

Yes, we are working on improving these numbers. The limitation is on the codec side, and the...

Magnus Ohm commented on Cisco VCS SIP and H323 Troubleshooting Tool in TelePresence 3 months ago

Hi I am not sure. Cesar is no longer working for Cisco. The windows application seems to be...

Magnus Ohm commented on SOFTWARE PROGRESS HANGING ON EX90 in TelePresence 4 months ago

ssh to the codec as admin first type: systemtools rootsettings on <enter> then try again with...

Magnus Ohm commented on SOFTWARE PROGRESS HANGING ON EX90 in TelePresence 4 months ago

screenshot.png Click the software package. The release note also...

Magnus Ohm commented on remote problem SX20 in TelePresence 4 months ago

This is a known issue, originally fixed in TC7.3.4 but this software is no longer available due to...

Magnus Ohm commented on Precision 60 camera spitting out red green blue colour bars in TelePresence 4 months ago

The camera will hit this "test screen" if there are some issues with the camera (hardware most...

Magnus Ohm commented on SX 20 CAMERA Movement Issue in TelePresence 4 months ago

This might be a known issue, depending on what software version are you running? /Magnus

Magnus Ohm commented on SPA 122 options in Cisco Proximity 5 months ago

Hi This forum is for the Cisco Proximity mobile/desktop application. (Cisco TelePresence)...

Magnus Ohm commented on Proximity not working with new iphone SE in Cisco Proximity 5 months ago

Yes, but that could mean that the app does not have access to the microphone. If you go into the...

Magnus Ohm commented on Proximity not working with new iphone SE in Cisco Proximity 5 months ago

Hi What exactly is not working? 1. Make sure you have granted the Proximity application access to...

Magnus Ohm commented on Security of content sharing with Proximity feature in Cisco Proximity 6 months ago

Hi It is difficult to avoid this if the conference room is leaking ultrasonic audio and the "flyby...

Magnus Ohm commented on Cisco C20 compatibility ? in Cisco Proximity 7 months ago

Hi TC software does not have a supported implementation of Intelligent Proximity. You can enable...

Magnus Ohm commented on 'Looking for video systems...' menu item greyed out in Cisco Proximity 7 months ago

This is a grayed out item and its expected to be grayed out. Once the client finds a system it...

Magnus Ohm commented on Any way to get rid of the "Call not encrypted" message on SX10? in TelePresence 8 months ago

Fix for this will come in TC7.3.6.It was marked as open on TC7.3.x CE8 has not been mentioned but...

Magnus Ohm commented on CE8.0.0 - Collaboration Endpoint Software 8.0.0 is released in TelePresence 8 months ago

Important to note that this only affects the SX20. The CE8.0.1 has been released for the whole...

Magnus Ohm commented on Max number of Proximity Clients in Cisco Proximity 8 months ago

Hi No, the number of Proximity connections supported is 10 regardless. The table referenced in your...

Magnus Ohm commented on Telepresence SX10 Quickset - Functionality of Built-in Microphone with External Microphone in TelePresence 8 months ago

The Microphone will continue to work as a second mic. /Magnus

Magnus Ohm commented on No Historical logs on SX20 in TelePresence 9 months ago

Hi This usually happens when the system is loosing power, but if you do a soft reboot and it comes...

Magnus Ohm commented on SX20 factory reset issue in TelePresence 9 months ago

Thank you, the bug ID is: CSCux47856 (State: Resolved) The issue will be resolved in the next...

Magnus Ohm commented on Cisco CTS c40 boot problem in TelePresence 9 months ago

Hi The unit is in maintenance mode which means there are issues on the device. In maintenance mode...

Magnus Ohm commented on Can I only view content through a video call? Not through local presentations? in Cisco Proximity 9 months ago

Hi It´s not very clear what information you want, but as of your last comment it seems you want to...

Magnus Ohm commented on Can I only view content through a video call? Not through local presentations? in Cisco Proximity 9 months ago

Hi Yes, you can share content to a system that is not in a call and do local presentation. /Magnus

Magnus Ohm commented on Cannot see mouse when using Proximity in Cisco Proximity 9 months ago

Hi Yes the mouse is not visible in the current version unfortunately. Mouse visibility will come in...

Magnus Ohm commented on Cisco telepresence c90 Admin Password lost in TelePresence 9 months ago

You need a COM cable to access the unit via serial and factory reset the system. Reboot the system...

Magnus Ohm commented on SX20 factory reset issue in TelePresence 9 months ago

OK after some more additional testing it seems like the factory reset procedure can be executed...

Magnus Ohm commented on SX20 factory reset issue in TelePresence 9 months ago

Also provide the software version you are currently running. Thanks! /Magnus

Magnus Ohm commented on SX20 factory reset issue in TelePresence 9 months ago

Hi I saw your post and I did some tests with several SX20s and it seems like some of the SX20s are...

Magnus Ohm commented on Cisco SX20 upgrade for Proximity for desktop in TelePresence 9 months ago

If you are running no crypto software (TCNC) you should upgrade to TCNC7.3.3 and then to CENC8.0.0...

Magnus Ohm commented on Cisco SX20 upgrade for Proximity for desktop in TelePresence 9 months ago

Hi As I mentioned I recommend that you read the CE8 release notes as it will give you an...

Magnus Ohm commented on Cisco SX20 upgrade for Proximity for desktop in TelePresence 9 months ago

Yes, as long as it is an IPv4 address and HTTPS and the Proximity service is enabled on the...

Bio

R&D Product Specialist - Endpoints - Escalations Engineer
ENGINEER.SOFTWARE.ENGINEERING










Magnus Ohm's Stats

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Discussion started 17
Answers marked as Correct 172
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