mpavlish

Member Since: Feb 07, 2012

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mpavlish commented on List of extension/service attributes? in Cisco Prime Service Catalog 2 years ago

Hi Richard,Could you please share your use case? Service Designer capabilities of the product are...

mpavlish commented on Missing Translation in Cisco Prime Service Catalog 2 years ago

Hi Ye,Could you please reach out to TAC for this? Are you seeing this in Service Manager or My...

mpavlish commented on Consuming RESTful Web Services/API in Cisco Prime Service Catalog 2 years ago

Hi Lim,Not sure if it would help with your project - starting with version 10.0 Service Catalog...

mpavlish commented on Service Link timeout in Cisco Prime Service Catalog 2 years ago

Hi Donald,A ltitle details about "Retry Interval (in milliseconds)" and "Maximum Attempts" settings...

mpavlish commented on How to change the SMTP server within the portail in Cisco Prime Service Catalog 2 years ago

Hi Lim,Prime Service Catalog 10.0 will add new tab under Support Utilities to deal with Email...

mpavlish commented on How to change the SMTP server within the portail in Cisco Prime Service Catalog 2 years ago

Hi Laurent,We are looking into moving many if not most of properties specified in various property...

mpavlish commented on API support in IAC in Intelligent Automation 3 years ago

Hi Ashwin,How familiar are you with Prime Service Catalog Integration Guide and Designer Guide?...

mpavlish commented on Bug on logout/login in Cisco Prime Service Catalog 3 years ago

What version of the software are you using?What portlet type are you using?

mpavlish commented on Portal 9.4.1 on Windows/SQL 2012? in Cisco Prime Service Catalog 3 years ago

Portal 9.4.1 will not work with SQL Server 2012. Code changes are required to enable support for...

mpavlish commented on Portal 9.4.0 Login error in Cisco Prime Service Catalog 3 years ago

Was this upgrade or fresh install? What error do you see in server logs? Is there a reason you are...

mpavlish commented on Creating a service item in Cisco Prime Service Catalog 3 years ago

Opening TAC case is a good idea. Also check server logs for errors.

mpavlish commented on Impossibility to Import and Deploy CIAC Service Catalogs in Cisco Prime Service Catalog 3 years ago

Please open TAC ticket.Is there a reason you are trying to deploy IAC 3.1 when IAC 3.1.1 is already...

mpavlish commented on Basic troubleshooting for CIAC in Intelligent Automation 3 years ago

You can also access Portal server logs or property files from Portal itself: Administration\...

mpavlish commented on Form input for custom report in Cisco Prime Service Catalog 3 years ago

Direct querying of the Request Center database is not supported.If you need a report, ETL is the...

mpavlish commented on Form input for custom report in Cisco Prime Service Catalog 3 years ago

Hi Giulio,Reporting against PROD database is generally not a good idea. You can extract any...

mpavlish commented on Form input for custom report in Cisco Prime Service Catalog 3 years ago

This should be covered in the Reporting Guide. Have you seen this document before? - http://www....

mpavlish commented on DBOutboundAdapter.JDBCurl Problem in Cisco Prime Service Catalog 3 years ago

It is best to contact TAC, they should be able to address this quickly.

mpavlish commented on SQL to get Ongoing Requisition in Cisco Prime Service Catalog 4 years ago

Is there a reason why existing out-of-box functionaltiy or Reporting cannot met your goals?

mpavlish commented on Portal 9.4 installation error - default schema must be dbo in Cisco Prime Service Catalog 4 years ago

I am pretty sure you are still missing something in MS SQL user setup. Could you please open case...

mpavlish commented on Portal 9.4 installation error - default schema must be dbo in Cisco Prime Service Catalog 4 years ago

Page 2-11, http://www.cisco.com/en/US/docs/net_mgmt/datacenter_mgmt/intel_auto/service_portal/...

mpavlish commented on Portal 9.4 installation error - default schema must be dbo in Cisco Prime Service Catalog 4 years ago

Please validate your user setup against Install Guide one more time, it has to match the...

mpavlish commented on Form enrichment in Cisco Prime Service Catalog 4 years ago

The short answer is "yes".The long answer is that there are multple ways to achieve this. I highly...

mpavlish commented on Unknown internal error in Cisco Prime Service Catalog 4 years ago

There could be many reasons for this error. Since you did not see anything obvious in log files, I...

mpavlish commented on Cancel ongoing requisition through webservice agent task in Cisco Prime Service Catalog 4 years ago

Hi Uday,There is no API to help you in this case. PONR requisitions can only be cancelled from...

mpavlish commented on CCP is not opened inspite of starting the services in Cisco Prime Service Catalog 4 years ago

Hi Noor,This is not typical error, so my recommendation is to open case with TAC right away. TAC...

mpavlish commented on Cancel ongoing requisition through webservice agent task in Cisco Prime Service Catalog 4 years ago

Hi Uday,What you are seeing is a correct and expected product behaviour. It is not possible to...

mpavlish commented on Power down and Power savor options are not working properly in Cisco Prime Service Catalog 4 years ago

Hi Noor,Are you seeing any Java Script error on the page? On IE it would be shown as yellow...

mpavlish commented on Getting an error to order a VM for Linux using a Template in Cisco Prime Service Catalog 4 years ago

Hello,Unfortunately there is not enough information here. It is possible that some of the...

mpavlish commented on Hitted with outbound properites failed while adding the Vcenter in CCP in Cisco Prime Service Catalog 4 years ago

What do you see in server logs? You might also want to consider contacting TAC, although I expect...

mpavlish commented on HTTP Post Error 500 - From a Service Link agent in Cisco Prime Service Catalog 4 years ago

Check server logs for Request Center and Service Link, check adapter logs for obvious errors.Check...

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