Gergely Szabo

Member Since: Sep 19, 2004

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Gergely Szabo's Activity on Cisco Support Community
Currently displaying 10 results
Gergely Szabo has commented on Urgent help: All agents cannot pick the call agent after service level seconds (updated from 10 to 15 sec)updated on CSQ 1 week 7 hours ago
Hi,have the agent log out and log back in.Also, "never reach the agent...
Gergely Szabo has commented on sip-ua Register on 2811 with 15.1(4) M8 image 1 week 2 days ago
Hi,this may sound a bit silly, but did you check whether the destination SIP...
Gergely Szabo has commented on UCCX Scirpt: if statement (true of false) 1 week 2 days ago
Hi,can you please tell us more. In what context?G.
Gergely Szabo has commented on After UCCX reboot Symon application is receiving all zeros from uccx 1 week 2 days ago
Hi,did anything change? Like the IP address/FQDN, or the password of the DB...
Gergely Szabo has commented on UCCX - Can I get a report on hold time for one call 1 month 2 weeks ago
Hi, it's probably the Agent Detail report you are looking for.Also, take a...
Gergely Szabo has commented on UCCE migration path 1 month 2 weeks ago
Hi, exactly. In this case, the ICM version is the key. In this case, 8.5(x) is...
Gergely Szabo has commented on Shared folder on CCX 1 month 2 weeks ago
Hi, this looks like a doubled thread, I posted an answer to the previous one.G.
Gergely Szabo has commented on Shared folder on CCX 1 month 2 weeks ago
Hi,you have the following options for storing recordings:1. Samba (~ Windows)...
Gergely Szabo has commented on UCCE migration path 1 month 2 weeks ago
Hi, please take a look at the UCCE comp matrix to find the optimal software...
Gergely Szabo has commented on OutBound Dialer Not working on ICM 7.5 1 month 2 weeks ago
Hi,did you turn up tracing? Set the TraceMask to at least FFFF, please, for...

Bio

I have been around Cisco IPCC/UCCE and IPCC Express/IPCCX since 2004. For the last couple of years I have been planning, designing, implementing and supporting contact centers based on not only Cisco but on Avaya as well.

If you like what I do, consider buying me a book from my Amazon Wishlist:
http://www.amazon.co.uk/registry/wishlist/1ONU588ODZSTL

I am available for consultations in any Cisco UCCE and UCCX and IP Telephony project. Please send me a private message for details. Alternatively, take a look at http://en.concentra.sk/ for alternative contact information.

I might not be cheap, but I can assure you, I like quality as much as you do.








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Gergely Szabo's Stats

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Discussion started 16
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