Gergely Szabo

Member Since: Sep 19, 2004

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Gergely Szabo's Activity on Cisco Support Community
Currently displaying 10 results
Gergely Szabo has commented on Urgent help: All agents cannot pick the call agent after service level seconds (updated from 10 to 15 sec)updated on CSQ 22 hours 57 min ago
Hi,have the agent log out and log back in.Also, "never reach the agent...
Gergely Szabo has commented on sip-ua Register on 2811 with 15.1(4) M8 image 3 days 3 hours ago
Hi,this may sound a bit silly, but did you check whether the destination SIP...
Gergely Szabo has commented on UCCX Scirpt: if statement (true of false) 3 days 15 hours ago
Hi,can you please tell us more. In what context?G.
Gergely Szabo has commented on After UCCX reboot Symon application is receiving all zeros from uccx 3 days 15 hours ago
Hi,did anything change? Like the IP address/FQDN, or the password of the DB...
Gergely Szabo has commented on UCCX - Can I get a report on hold time for one call 1 month 1 week ago
Hi, it's probably the Agent Detail report you are looking for.Also, take a...
Gergely Szabo has commented on UCCE migration path 1 month 1 week ago
Hi, exactly. In this case, the ICM version is the key. In this case, 8.5(x) is...
Gergely Szabo has commented on Shared folder on CCX 1 month 1 week ago
Hi, this looks like a doubled thread, I posted an answer to the previous one.G.
Gergely Szabo has commented on Shared folder on CCX 1 month 1 week ago
Hi,you have the following options for storing recordings:1. Samba (~ Windows)...
Gergely Szabo has commented on UCCE migration path 1 month 1 week ago
Hi, please take a look at the UCCE comp matrix to find the optimal software...
Gergely Szabo has commented on OutBound Dialer Not working on ICM 7.5 1 month 1 week ago
Hi,did you turn up tracing? Set the TraceMask to at least FFFF, please, for...

Bio

I have been around Cisco IPCC/UCCE and IPCC Express/IPCCX since 2004. For the last couple of years I have been planning, designing, implementing and supporting contact centers based on not only Cisco but on Avaya as well.

If you like what I do, consider buying me a book from my Amazon Wishlist:
http://www.amazon.co.uk/registry/wishlist/1ONU588ODZSTL

I am available for consultations in any Cisco UCCE and UCCX and IP Telephony project. Please send me a private message for details. Alternatively, take a look at http://en.concentra.sk/ for alternative contact information.

I might not be cheap, but I can assure you, I like quality as much as you do.








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Gergely Szabo's Stats

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Discussion started 16
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