Nick Halbert-Lillyman

Member Since: Jan 05, 2010

English
Nick Halbert-Lillyman commented on Sx20 and integration with third party audio issues in TelePresence 3 hours ago

I'm not 100% sure I understand your setup so forgive me if you've already tried this, but could you...

Nick Halbert-Lillyman commented on Conductor Licensing in TelePresence 1 week ago

L-VTS-K9 which is TP server activation key

Nick Halbert-Lillyman commented on Conductor Licensing in TelePresence 1 week ago

Then you need the licenses I mentioned earlier and shared multiparty licenses for Conductor.

Nick Halbert-Lillyman commented on Conductor Licensing in TelePresence 1 week ago

In addition to what Patrick has said, you also need also to order a TP server activation key, it's...

Nick Halbert-Lillyman commented on EXTERNAL VIDEO CONFERENCE DROP AFTER ANY SECONDS in TelePresence 1 week ago

I've seen some similar behavior in the past - on the SIP trunk pointing to Expressway, try...

Nick Halbert-Lillyman commented on TMSXE External Call in TelePresence 2 weeks ago

If you are not using the Outlook form, you can add external endpoints to TMS as "Unmanaged Systems...

Nick Halbert-Lillyman commented on Same touch panel layout across SX and C series in TelePresence 2 weeks ago

Note that you will lose features if you downgrade the SX units from CE to TC software. Check these...

Nick Halbert-Lillyman commented on How to bypass the setup wizard remotely on CE8.2 in TelePresence 1 month ago

Thanks Patrick, that did it :)

Nick Halbert-Lillyman commented on Issues dialling out with Conductor/TP server, dialling in OK. in TelePresence 1 month ago

That was it Patrick, thanks very much! Didn't think to look there because I assumed it would have...

Nick Halbert-Lillyman commented on TMS SLOW AS MOLASSES in TelePresence 1 month ago

Is there a firewall between TMS and the SQL server, or maybe a bandwidth/packet loss issue? I know...

Nick Halbert-Lillyman commented on "sslv3 alert certificate unknown" on VCS-E when connecting with one of our client (third party) in TelePresence 1 month ago

I would expect that the call drops would be a separate issue to the certificate error. Calls...

Nick Halbert-Lillyman commented on TMS shows VC endpoints as NO HTTP RESPONSE in TelePresence 1 month ago

Is TMS running on Windows 2008/R2? If so, one of the more recent TC versions removed support for...

Nick Halbert-Lillyman commented on Does TMS require a Conductor or any other hardware? in TelePresence 1 month ago

You don't need Conductor, but what do you mean by "Lync users" ? There may be additional...

Nick Halbert-Lillyman commented on Known Issues/Bugs Regarding Packet Loss On Telepresence Server and SX80 in TelePresence 2 months ago

Also check processor load on the firewalls while a call is in progress - I've seen some older...

Nick Halbert-Lillyman commented on <VAL:NUMERIC_ID> is null in email templates in TelePresence 2 months ago

To get around the external invite problem for external participants that Patrick points out, we put...

Nick Halbert-Lillyman commented on <VAL:NUMERIC_ID> is null in email templates in TelePresence 2 months ago

There's a way to make the Conductor scheduled conference alias be numeric only without requiring...

Nick Halbert-Lillyman commented on <VAL:NUMERIC_ID> is null in email templates in TelePresence 2 months ago

I've had the same issue, we (sort of) solved it using a different variable. It was a little while...

Nick Halbert-Lillyman commented on CUCM and VCS/TMS centralized corporate directory in TelePresence 2 months ago

You can't have CUCM pull phonebooks from TMS, but you can have TMS pull phonebooks from CUCM. In...

Nick Halbert-Lillyman commented on IX5000 via Conductor only 1 Screen in TelePresence 2 months ago

From the Conductor deployment guide: Participant quality (Only available if the Service...

Nick Halbert-Lillyman commented on Telepresence endpoint high bandwidth when making audio only calls in TelePresence 2 months ago

I had similar issues quite a while ago - it wasn't such an issue for me and I just sort of ignored...

Nick Halbert-Lillyman commented on Tandberg web portal hangs at login in TelePresence 3 months ago

Sounds like it's an MXP or Edge device. If you can connect via telnet to the command line, perhaps...

Nick Halbert-Lillyman commented on CPL configuration for manipulating source on VCS-E in TelePresence 3 months ago

In addition to what Patrick wrote below, here's a thread that may also be helpful: https://...

Nick Halbert-Lillyman commented on Emulate Auto-Attendant on a TS-based infrastructure in TelePresence 3 months ago

Even if they can't dial [email protected], they should still probably be able to dial alias@<ip-...

Nick Halbert-Lillyman commented on VCS C to VCS C Neighbor Zone in TelePresence 3 months ago

It sounds like the EX90s are not negitiating a content stream. A few things: You mention that the...

Nick Halbert-Lillyman commented on Display endpoint's name during a conference in TelePresence 3 months ago

Check the display name in the directory number settings in CUCM EDIT: Make that Display (Caller ID...

Nick Halbert-Lillyman commented on Display endpoint's name during a conference in TelePresence 3 months ago

What kind of endpoint are you using? For most of the current Cisco endpoints, check "SIP Display...

Nick Halbert-Lillyman commented on TMS Phonebook Problem in TelePresence 4 months ago

This may not be related, but I remember some time ago after upgrading TMS I has similar...

Nick Halbert-Lillyman commented on C90 Codec Upgrade fail regardless of firmware in TelePresence 4 months ago

Is it connected via AMX/Crestron or some other 3rd party control system? I had some strange issues...

Nick Halbert-Lillyman commented on CUCM version requirement for Multistream? in TelePresence 4 months ago

Thanks Patrick, I was looking in CE8 release notes instead.

Nick Halbert-Lillyman commented on Question about TMSPE key requirements in TelePresence 4 months ago

I made a new user with local admin rights to the server and Site Administrator access to the TMS...

Nick Halbert-Lillyman commented on Question about TMSPE key requirements in TelePresence 4 months ago

Hi Patrick, yeah I restarted a couple of times and I have Java (tried a couple of different...

Nick Halbert-Lillyman commented on Question about TMSPE key requirements in TelePresence 4 months ago

Thanks Patrick - Smart Scheduler seems to be OK, but in order to provision CMRs I first need to...

Nick Halbert-Lillyman commented on green square on people faces in the remote site - how to remove? in TelePresence 5 months ago

Are you using some kind of third party camera?  Or does the point-to-point call go via the...

Nick Halbert-Lillyman commented on VM VCS-E drops off the air after storage vMotion in TelePresence 7 months ago

Thanks very much Hans - that VMware issue sounds exactly like the issue I was experiencing.

Nick Halbert-Lillyman commented on Tandberg C40 Codec went to Maintenance Mode during boot up. in TelePresence 7 months ago

Just checking - is it plugged into an AMX/Crestron or similar? I had a C60 that kept booting into...

Nick Halbert-Lillyman commented on TP Server disconnect "Ending call due to timeout of session timer" in TelePresence 7 months ago

Hi Lawrence - yes there is a firewall, it's run by the other organisation so I'm not sure of the...

Nick Halbert-Lillyman commented on Any way to get rid of the "Call not encrypted" message on SX10? in TelePresence 8 months ago

Hi Vivek, Will it be fixed for TC software too?  We use Multiway (for MX300 G2 etc) so can't...

Nick Halbert-Lillyman commented on Looking for a MCU with a special need in TelePresence 10 months ago

While, as others have said, this seems like a terrible user experience and I would advise against...

Nick Halbert-Lillyman commented on TC7.3.4 is released in TelePresence 11 months ago

Thanks for the reply Magnus.... when I logged the case they told me that what I'd asked about (i.e...

Nick Halbert-Lillyman commented on TC7.3.4 is released in TelePresence 11 months ago

Thanks Magnus.It seems there's still no update on:CSCut47838 - call shows "call not encrypted" even...

Nick Halbert-Lillyman commented on Keep VCS-Control/Expressway or switch to Expressway-C/E? in TelePresence 1 year ago

The other thing VCS can do that Expressway can't is interworking between SIP and H323, specifically...

Nick Halbert-Lillyman commented on Keep VCS-Control/Expressway or switch to Expressway-C/E? in TelePresence 1 year ago

Not really sure on license migration options, but right now VCS can do everything Expressway can do...

Nick Halbert-Lillyman commented on Acano MCU - TMS Network Integration Key and Third Party MCU in TelePresence 1 year ago

Yep - it's ridiculously expensive, the option should be free in the interests of ineroperability...

Nick Halbert-Lillyman commented on Acano MCU - TMS Network Integration Key and Third Party MCU in TelePresence 1 year ago

This is from the TMS 14.5 release notes, where they added the "unamanaged bridge"...

Nick Halbert-Lillyman commented on Advanced Networking/Dual Interface on migrated VM VCS issue in TelePresence 1 year ago

Yeah... I suspect it might have had something to do with the fact that I initially restored a...

Nick Halbert-Lillyman commented on Advanced Networking/Dual Interface on migrated VM VCS issue in TelePresence 1 year ago

I just fixed it through a factory reset > apply key > reboot (but yes it did have the NICs...

Nick Halbert-Lillyman commented on Advanced Networking/Dual Interface on migrated VM VCS issue in TelePresence 1 year ago

Initially I did restart, but now I've followed your suggestions but still no dice :(

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