Nick Halbert-Lillyman

Member Since: Jan 05, 2010

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Nick Halbert-Lillyman commented on Preferred Protocol in Routing issue on TMS 15.4 with HD MSE 8510 in TelePresence 3 days ago

When you say the systems allow H323 dialing, I assume you're talking about the endpoints?  If so,...

Nick Halbert-Lillyman commented on CMS webrtc from Internet in TelePresence 3 days ago

Gilang, do you get video and subsequently get kicked, or do you get no video at all?  If you do...

Nick Halbert-Lillyman commented on CMS webrtc from Internet in TelePresence 3 days ago

Given that it says "Unauthorized", maybe your TURN credentials either on CMS or the Expressway?...

Nick Halbert-Lillyman commented on CMS webrtc from Internet in TelePresence 3 days ago

Have you checked the firewall for packets being dropped/blocked while you are initiating a call?

Nick Halbert-Lillyman commented on CMS webrtc from Internet in TelePresence 4 days ago

This sounds like the same issue I had: https://supportforums.cisco.com/discussion/13307211/issues-...

Nick Halbert-Lillyman commented on TMSXE - TMS - CMS scheduling in TelePresence 1 week ago

In TMS go to Administrative Tools > Configuration > Conference Settings, scroll down to...

Nick Halbert-Lillyman commented on SB4 Cloud Users + VCS Microsoft interoperability - Problem ! in TelePresence 1 week ago

Pretty sure it shouldn't affect anything, but you can always do it after hours and test, changing...

Nick Halbert-Lillyman commented on SB4 Cloud Users + VCS Microsoft interoperability - Problem ! in TelePresence 1 week ago

A few things to check; In CUCM under System > Enterprise Parameters, make sure you've got the...

Nick Halbert-Lillyman commented on Cisco Telepresence MX300 does not recognize Toshiba Tecra Z40 through port replicator in TelePresence 1 week ago

In that case I'm not sure but it could still be HDCP related.

Nick Halbert-Lillyman commented on Cisco Telepresence MX300 does not recognize Toshiba Tecra Z40 through port replicator in TelePresence 1 week ago

When you say "port replicator" are you talking about an HDMI over Cat5 extender or something like...

Nick Halbert-Lillyman commented on Double Call forwarding to Voicemail fails in Unified Communications Applications 2 weeks ago

Hi Andrei, Do calls forward to User B OK when that user isn't forwarding to voicemail? If so, in...

Nick Halbert-Lillyman commented on SX80 and Precision 60 in TelePresence 2 weeks ago

In addition to Patrick's comments, take note of whether you want to disconnect the Ethernet, HDMI...

Nick Halbert-Lillyman commented on Upgrading VCS to latest Version in TelePresence 2 weeks ago

Patrick perhaps you can confirm this, but I thought that there were still Cisco appliances (i.e....

Nick Halbert-Lillyman commented on Upgrading VCS to latest Version in TelePresence 2 weeks ago

Siva, what people were saying is that depending on the appliance you are running, it might not...

Nick Halbert-Lillyman commented on Error in NTP status of SX20 in TelePresence 2 weeks ago

If you are registered to CUCM, check the SX20's "Phone NTP source" (it's set in the Device Pool)....

Nick Halbert-Lillyman commented on Issues getting CMS WebRTC to work via Expressway in TelePresence 2 weeks ago

Just to follow up on this, the TAC worked with me to fix it. Initially, the TAC re-added Expressway...

Nick Halbert-Lillyman commented on Issues getting CMS WebRTC to work via Expressway in TelePresence 2 weeks ago

Hi Patrick - Web bridge works fine internally, when not using Expressway certs are all good and the...

Nick Halbert-Lillyman commented on No HTTPS response when adding CUCM to TMS in TelePresence 3 weeks ago

I'm running TMS 15.4 with CUCM 9.1.2 without any issues (there's nothing in the TMS 15.5 release...

Nick Halbert-Lillyman commented on CMS with Expressway Public vs. internal CA Certificate Requirements in TelePresence 1 month ago

OK thanks - so Webbridge on CMS can just use the internal CA or in most cases the same internal...

Nick Halbert-Lillyman commented on Does Active Control work with TRC6 or do you need touch 10? in TelePresence 1 month ago

Thanks as always for your help Patrick.

Nick Halbert-Lillyman commented on Problems with number of connection attaempts - TMS14.6 / TP Server 4.0 (2.8) in TelePresence 1 month ago

Hi Jonathan, EDIT: An upgrade of either TMS or TP server fixed this one but I can't remember what...

Nick Halbert-Lillyman commented on DX-80 not able to registered in TelePresence 2 months ago

Device pack needs to be installed out of hours as you need to reboot the cluster. Download the...

Nick Halbert-Lillyman commented on DX-80 not able to registered in TelePresence 2 months ago

Check your CUCM - I suspect you have added it to CUCM as a "Cisco DX80" instead of a "Cisco...

Nick Halbert-Lillyman commented on TP Conductor with CUCM - 4th Party (PSTN or Non Video) Conference getting disconnected in TelePresence 4 months ago

I know this is an old post, but I'm facing a similar issue.  I'm running CUCM 9.1.2 and the...

Nick Halbert-Lillyman commented on Conductor source address for re-dialing in TelePresence 4 months ago

Yeah it's super annoying and I'm pretty sure there's no way to change it. The best way around is to...

Nick Halbert-Lillyman commented on going from pure telepresence to collaboration. I need help in TelePresence 4 months ago

Expressway-C and E need to trust each other's certificates.  Conductor and CUCM don't need to, but...

Nick Halbert-Lillyman commented on CMS 2.1.3 + Expressway 8.9.1 - WebRTC via Expressway now supported? in TelePresence 4 months ago

Thanks Patrick, I appreciate the follow up.

Nick Halbert-Lillyman commented on CMS 2.1.3 + Expressway 8.9.1 - WebRTC via Expressway now supported? in TelePresence 4 months ago

It would be good to hear how you go, up until I saw those release notes I assumed we were waiting...

Nick Halbert-Lillyman commented on Expressway C replacing the VCS in TelePresence 4 months ago

Yes, that's the idea behind the new feature, but please be aware the Expressway requires TP room...

Nick Halbert-Lillyman commented on DX80 converting from Android to CE without CUCM in TelePresence 5 months ago

While I'm not sure if the method you are using would work anyway, I suspect that the file you are...

Nick Halbert-Lillyman commented on DX80 converting from Android to CE without CUCM in TelePresence 5 months ago

While I'm not sure if the method you are using would work anyway, I suspect that the file you are...

Nick Halbert-Lillyman commented on Cisco VCS X8.9 migration appliance to virtual in TelePresence 5 months ago

While I can't say exactly what your issue is, you could try it another way; 1. Deploy X8.5.1 OVA 2...

Nick Halbert-Lillyman commented on Specific issues with using Cisco Endpoints with non-Cisco Infrastructure in TelePresence 6 months ago

For starters, you'll miss out on all the Cisco specific features that only work when you pair Cisco...

Nick Halbert-Lillyman commented on Cisco Meeting Server / TMSXE Confirmation Emails in TelePresence 6 months ago

While it's not pretty, you could still put something in the email template along the lines of: "To...

Nick Halbert-Lillyman commented on CMS VM CPU and host requirements in TelePresence 6 months ago

Thanks Patrick and Jamie - I'd been reading the CMS VM installation guide: http://www.cisco.com/c/...

Nick Halbert-Lillyman commented on Cisco Meeting Server / TMSXE Confirmation Emails in TelePresence 6 months ago

Have you tried the NUMERIC_ID or VIDEO_ADDRESS variables?

Nick Halbert-Lillyman commented on Cisco Meeting Server / TMSXE Confirmation Emails in TelePresence 6 months ago

I haven't got TMS integrated with CMS yet, however isn't the IVR number static?  If so, you should...

Nick Halbert-Lillyman commented on MAKING A CALL FROM CUCM TO ACANO VIA VCS CONTROL in TelePresence 6 months ago

If you are transforming it to an E164, it might be forcing it to H323 and you may have "...

Nick Halbert-Lillyman commented on Screen resolution issues when dialing IP vs FQDN in TelePresence 6 months ago

My guess would be something to do with H323 vs. SIP.  I imagine that IP dialling is using H323 and...

Nick Halbert-Lillyman commented on SX80 & Touch 10 Ethernet port in TelePresence 6 months ago

Ports 2 and 3 will give the Touch 10 a DHCP address in the private 169.x.x.x range and should pair...

Nick Halbert-Lillyman commented on The touch screen failed to synchronize with the codec SX20 in TelePresence 6 months ago

There's no such thing as an EX20, Do you mean an SX20? If so, these touch panels need to be...

Nick Halbert-Lillyman commented on Is there an API for the SX80 Touch 10 (ce8.2) to turn on displays when coming out of standby? in TelePresence 7 months ago

If you plug the displays directly into the codec and enable HDMI CEC it should achieve the same...

Nick Halbert-Lillyman commented on Ports needed to be opened on the firewall for VCS-E Ver.X8.8.2 in TelePresence 7 months ago

You tend to get this a lot when firewall guys see the ports that need to be opened, but the thing...

Nick Halbert-Lillyman commented on VCS traversal zone through double NAT device in TelePresence 7 months ago

It still *might* work if you are using SIP inspection, but use TCP instead of TLS as SIP inspection...

Nick Halbert-Lillyman commented on VCS traversal zone through double NAT device in TelePresence 7 months ago

You can do this and you should definitely disable SIP inspection on the ASA. VCS has an in-built...

Nick Halbert-Lillyman commented on Expressway E and C cannot sign-in in TelePresence 8 months ago

Did you ever get this fixed?

Nick Halbert-Lillyman commented on MCU does not show in 'Add Participants' list in TelePresence 8 months ago

Are the MCUs still in TMS under Systems > Navigator and do they have the "Allow Bookings"...

Nick Halbert-Lillyman commented on Sx20 and integration with third party audio issues in TelePresence 8 months ago

I'm not 100% sure I understand your setup so forgive me if you've already tried this, but could you...

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