Nick Halbert-Lillyman

Member Since: Jan 05, 2010

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Nick Halbert-Lillyman commented on DX-80 not able to registered in TelePresence 3 weeks ago

Device pack needs to be installed out of hours as you need to reboot the cluster. Download the...

Nick Halbert-Lillyman commented on DX-80 not able to registered in TelePresence 3 weeks ago

Check your CUCM - I suspect you have added it to CUCM as a "Cisco DX80" instead of a "Cisco...

Nick Halbert-Lillyman commented on TP Conductor with CUCM - 4th Party (PSTN or Non Video) Conference getting disconnected in TelePresence 2 months ago

I know this is an old post, but I'm facing a similar issue.  I'm running CUCM 9.1.2 and the...

Nick Halbert-Lillyman commented on Conductor source address for re-dialing in TelePresence 2 months ago

Yeah it's super annoying and I'm pretty sure there's no way to change it. The best way around is to...

Nick Halbert-Lillyman commented on going from pure telepresence to collaboration. I need help in TelePresence 2 months ago

Expressway-C and E need to trust each other's certificates.  Conductor and CUCM don't need to, but...

Nick Halbert-Lillyman commented on CMS 2.1.3 + Expressway 8.9.1 - WebRTC via Expressway now supported? in TelePresence 2 months ago

Thanks Patrick, I appreciate the follow up.

Nick Halbert-Lillyman commented on CMS 2.1.3 + Expressway 8.9.1 - WebRTC via Expressway now supported? in TelePresence 2 months ago

It would be good to hear how you go, up until I saw those release notes I assumed we were waiting...

Nick Halbert-Lillyman commented on Expressway C replacing the VCS in TelePresence 3 months ago

Yes, that's the idea behind the new feature, but please be aware the Expressway requires TP room...

Nick Halbert-Lillyman commented on DX80 converting from Android to CE without CUCM in TelePresence 3 months ago

While I'm not sure if the method you are using would work anyway, I suspect that the file you are...

Nick Halbert-Lillyman commented on DX80 converting from Android to CE without CUCM in TelePresence 3 months ago

While I'm not sure if the method you are using would work anyway, I suspect that the file you are...

Nick Halbert-Lillyman commented on Cisco VCS X8.9 migration appliance to virtual in TelePresence 3 months ago

While I can't say exactly what your issue is, you could try it another way; 1. Deploy X8.5.1 OVA 2...

Nick Halbert-Lillyman commented on Specific issues with using Cisco Endpoints with non-Cisco Infrastructure in TelePresence 4 months ago

For starters, you'll miss out on all the Cisco specific features that only work when you pair Cisco...

Nick Halbert-Lillyman commented on Cisco Meeting Server / TMSXE Confirmation Emails in TelePresence 4 months ago

While it's not pretty, you could still put something in the email template along the lines of: "To...

Nick Halbert-Lillyman commented on CMS VM CPU and host requirements in TelePresence 4 months ago

Thanks Patrick and Jamie - I'd been reading the CMS VM installation guide: http://www.cisco.com/c/...

Nick Halbert-Lillyman commented on Cisco Meeting Server / TMSXE Confirmation Emails in TelePresence 4 months ago

Have you tried the NUMERIC_ID or VIDEO_ADDRESS variables?

Nick Halbert-Lillyman commented on Cisco Meeting Server / TMSXE Confirmation Emails in TelePresence 4 months ago

I haven't got TMS integrated with CMS yet, however isn't the IVR number static?  If so, you should...

Nick Halbert-Lillyman commented on MAKING A CALL FROM CUCM TO ACANO VIA VCS CONTROL in TelePresence 4 months ago

If you are transforming it to an E164, it might be forcing it to H323 and you may have "...

Nick Halbert-Lillyman commented on Screen resolution issues when dialing IP vs FQDN in TelePresence 4 months ago

My guess would be something to do with H323 vs. SIP.  I imagine that IP dialling is using H323 and...

Nick Halbert-Lillyman commented on SX80 & Touch 10 Ethernet port in TelePresence 4 months ago

Ports 2 and 3 will give the Touch 10 a DHCP address in the private 169.x.x.x range and should pair...

Nick Halbert-Lillyman commented on The touch screen failed to synchronize with the codec SX20 in TelePresence 4 months ago

There's no such thing as an EX20, Do you mean an SX20? If so, these touch panels need to be...

Nick Halbert-Lillyman commented on Is there an API for the SX80 Touch 10 (ce8.2) to turn on displays when coming out of standby? in TelePresence 5 months ago

If you plug the displays directly into the codec and enable HDMI CEC it should achieve the same...

Nick Halbert-Lillyman commented on Ports needed to be opened on the firewall for VCS-E Ver.X8.8.2 in TelePresence 5 months ago

You tend to get this a lot when firewall guys see the ports that need to be opened, but the thing...

Nick Halbert-Lillyman commented on VCS traversal zone through double NAT device in TelePresence 5 months ago

It still *might* work if you are using SIP inspection, but use TCP instead of TLS as SIP inspection...

Nick Halbert-Lillyman commented on VCS traversal zone through double NAT device in TelePresence 5 months ago

You can do this and you should definitely disable SIP inspection on the ASA. VCS has an in-built...

Nick Halbert-Lillyman commented on Expressway E and C cannot sign-in in TelePresence 6 months ago

Did you ever get this fixed?

Nick Halbert-Lillyman commented on MCU does not show in 'Add Participants' list in TelePresence 6 months ago

Are the MCUs still in TMS under Systems > Navigator and do they have the "Allow Bookings"...

Nick Halbert-Lillyman commented on Sx20 and integration with third party audio issues in TelePresence 6 months ago

I'm not 100% sure I understand your setup so forgive me if you've already tried this, but could you...

Nick Halbert-Lillyman commented on Conductor Licensing in TelePresence 7 months ago

L-VTS-K9 which is TP server activation key

Nick Halbert-Lillyman commented on Conductor Licensing in TelePresence 7 months ago

Then you need the licenses I mentioned earlier and shared multiparty licenses for Conductor.

Nick Halbert-Lillyman commented on Conductor Licensing in TelePresence 7 months ago

In addition to what Patrick has said, you also need also to order a TP server activation key, it's...

Nick Halbert-Lillyman commented on EXTERNAL VIDEO CONFERENCE DROP AFTER ANY SECONDS in TelePresence 7 months ago

I've seen some similar behavior in the past - on the SIP trunk pointing to Expressway, try...

Nick Halbert-Lillyman commented on TMSXE External Call in TelePresence 7 months ago

If you are not using the Outlook form, you can add external endpoints to TMS as "Unmanaged Systems...

Nick Halbert-Lillyman commented on Same touch panel layout across SX and C series in TelePresence 7 months ago

Note that you will lose features if you downgrade the SX units from CE to TC software. Check these...

Nick Halbert-Lillyman commented on How to bypass the setup wizard remotely on CE8.2 in TelePresence 7 months ago

Thanks Patrick, that did it :)

Nick Halbert-Lillyman commented on Issues dialling out with Conductor/TP server, dialling in OK. in TelePresence 8 months ago

That was it Patrick, thanks very much! Didn't think to look there because I assumed it would have...

Nick Halbert-Lillyman commented on TMS SLOW AS MOLASSES in TelePresence 8 months ago

Is there a firewall between TMS and the SQL server, or maybe a bandwidth/packet loss issue? I know...

Nick Halbert-Lillyman commented on "sslv3 alert certificate unknown" on VCS-E when connecting with one of our client (third party) in TelePresence 8 months ago

I would expect that the call drops would be a separate issue to the certificate error. Calls...

Nick Halbert-Lillyman commented on TMS shows VC endpoints as NO HTTP RESPONSE in TelePresence 8 months ago

Is TMS running on Windows 2008/R2? If so, one of the more recent TC versions removed support for...

Nick Halbert-Lillyman commented on Does TMS require a Conductor or any other hardware? in TelePresence 8 months ago

You don't need Conductor, but what do you mean by "Lync users" ? There may be additional...

Nick Halbert-Lillyman commented on Known Issues/Bugs Regarding Packet Loss On Telepresence Server and SX80 in TelePresence 8 months ago

Also check processor load on the firewalls while a call is in progress - I've seen some older...

Nick Halbert-Lillyman commented on <VAL:NUMERIC_ID> is null in email templates in TelePresence 9 months ago

To get around the external invite problem for external participants that Patrick points out, we put...

Nick Halbert-Lillyman commented on <VAL:NUMERIC_ID> is null in email templates in TelePresence 9 months ago

There's a way to make the Conductor scheduled conference alias be numeric only without requiring...

Nick Halbert-Lillyman commented on <VAL:NUMERIC_ID> is null in email templates in TelePresence 9 months ago

I've had the same issue, we (sort of) solved it using a different variable. It was a little while...

Nick Halbert-Lillyman commented on CUCM and VCS/TMS centralized corporate directory in TelePresence 9 months ago

You can't have CUCM pull phonebooks from TMS, but you can have TMS pull phonebooks from CUCM. In...

Nick Halbert-Lillyman commented on IX5000 via Conductor only 1 Screen in TelePresence 9 months ago

From the Conductor deployment guide: Participant quality (Only available if the Service...

Nick Halbert-Lillyman commented on Telepresence endpoint high bandwidth when making audio only calls in TelePresence 9 months ago

I had similar issues quite a while ago - it wasn't such an issue for me and I just sort of ignored...

Nick Halbert-Lillyman commented on Tandberg web portal hangs at login in TelePresence 9 months ago

Sounds like it's an MXP or Edge device. If you can connect via telnet to the command line, perhaps...

Nick Halbert-Lillyman commented on CPL configuration for manipulating source on VCS-E in TelePresence 10 months ago

In addition to what Patrick wrote below, here's a thread that may also be helpful: https://...

Nick Halbert-Lillyman commented on Emulate Auto-Attendant on a TS-based infrastructure in TelePresence 10 months ago

Even if they can't dial [email protected], they should still probably be able to dial alias@<ip-...

Nick Halbert-Lillyman commented on VCS C to VCS C Neighbor Zone in TelePresence 10 months ago

It sounds like the EX90s are not negitiating a content stream. A few things: You mention that the...

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