Patrick Born

Member Since: Aug 17, 2009

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Patrick Born commented on IVR Codes in ATAs, Gateways and Accessories 2 years ago

was my mistake, thanks for flagging this. I've changed the text from 112 to 122. 

Patrick Born commented on Application Error in Cisco Unified Configurator for Collaboration 2 years ago

Hi Charles,Just to be sure, are you using CUCC, right? [Cisco Unified Configurator for...

Patrick Born commented on spa 112 dialplan in ATAs, Gateways and Accessories 3 years ago

Hi Ronald,The SPA112 has two independent lines that cannot communicate with each other.Just to be...

Patrick Born commented on DialPlan string for SPA122 with <@sip-operator;uid/usr= ; pwd= > in ATAs, Gateways and Accessories 3 years ago

Hi Name,Thanks for letting us know about the errors in the ATA guides. The SPA1xx and SPA232D share...

Patrick Born commented on can't log into configuration page in ATAs, Gateways and Accessories 3 years ago

Hi Naf,You don't mention if you purchased your new SPA122 from an authorized source or if you...

Patrick Born commented on Cisco SPA232D ATA and the Cisco SPA302D Wireless handset in ATAs, Gateways and Accessories 3 years ago

Hi Justin,No. The SPA302D is a DECT handset and the SPA232D is the DECT base station [and FXS/FXO...

Patrick Born commented on Help! SPA8000's getting hacked in ATAs, Gateways and Accessories 3 years ago

Community  update: I'm working with Grigoriy and have opened CDETS# CSCui25004 to track this issue....

Patrick Born commented on Help! SPA8000's getting hacked in ATAs, Gateways and Accessories 3 years ago

Hi Grigoriy,Thanks for checking out the support route. Please contact me at [email protected] so I...

Patrick Born commented on Help! SPA8000's getting hacked in ATAs, Gateways and Accessories 3 years ago

Hi Grigoriy,This page should help you open a case: https://supportforums.cisco.com/community/netpro...

Patrick Born commented on SPA232D firmware update in ATAs, Gateways and Accessories 3 years ago

Stefan,No ssh/telnet access is available on this device. The way to change the configuration is to...

Patrick Born commented on SPA232D firmware update in ATAs, Gateways and Accessories 3 years ago

Hi Stefan,It could be that you're connected to the WAN port and have not authorized upgrades via...

Patrick Born commented on SPA122 bridge mode provisioning in ATAs, Gateways and Accessories 3 years ago

Hi Erik,The 1.2.1(004) firmware was pretty good but the 1.3.x is much better. Last I recall from...

Patrick Born commented on SPA 112 cannot dial long distance in ATAs, Gateways and Accessories 3 years ago

Hi Luc,You can modify the dial plan to allow the long distance number sequence that you need to...

Patrick Born commented on PAP2T is working with creditcard terminal, new SPA112 does not work at all. in ATAs, Gateways and Accessories 3 years ago

Hi ldieterman,I don't have enough details about your configuration or problems to try and explain...

Patrick Born commented on Need help upgrading SP112 FIRMWARE in ATAs, Gateways and Accessories 3 years ago

Hi Quoc,The following will help you upgrade:https://supportforums.cisco.com/docs/DOC-27886https://...

Patrick Born commented on spa112 can't get T.38 fax working in ATAs, Gateways and Accessories 3 years ago

Hi Livio,Checking my notes, I see I sent you the firmware on April 9th. Were you able to test the...

Patrick Born commented on SPA-122 issues in ATAs, Gateways and Accessories 3 years ago

Dan,I'm working on it. I'm really sorry to read about your experience. I'll be in touch by email...

Patrick Born commented on SPA-122 issues in ATAs, Gateways and Accessories 3 years ago

Hi Daniel,I'm going to research the issue associated with CDETS# CSCud27804 and report back.Note: I...

Patrick Born commented on SPA112 goes catatonic, crashes, no dialtone in ATAs, Gateways and Accessories 3 years ago

Hi Daniele,Please open a support ticket with Cisco Support in order to get this issue properly...

Patrick Born commented on SPA112 use with Call Manager in ATAs, Gateways and Accessories 3 years ago

Hi Jon,Here you go: Configuring the SPA112 to work with CUCM: https://supportforums.cisco.com/docs/...

Patrick Born commented on SPA112 - Are there specialized versions of this unit in ATAs, Gateways and Accessories 3 years ago

Mike,No there are no specialized units of the SPA112. However, if previously configured, some...

Patrick Born commented on SPA112 use with Call Manager in ATAs, Gateways and Accessories 3 years ago

Hi Jon,I've just configured a SPA112 (1.3.1(003) with CUCM (9.0.1) on my lab Business Edition 6000...

Patrick Born commented on SPA112 use with Call Manager in ATAs, Gateways and Accessories 3 years ago

Hi Jon,The SPA products are not officially interop tested with CUCM and are thus officially...

Patrick Born commented on Secure Provisioning in Voice Systems 3 years ago

Hi Chad,The reason for submitting the CSR via a Cisco representative is in order to preserve the...

Patrick Born commented on Cisco SPA112 DNS fail -1 in ATAs, Gateways and Accessories 3 years ago

Hi Simone,You don't mention what your goal is and I don't know how advanced of a user you are, so...

Patrick Born commented on Configuring a BMP Logo on SPA303 and SPA50xG IP Phones in Voice Systems 3 years ago

Hi dada olowo eyo,The Voice tab > Phone tab > General > Select Logo: setting controls the...

Patrick Born commented on SPA 122 admin password reset in ATAs, Gateways and Accessories 3 years ago

Hi Ed,Can you please mark this thread as solved and start a new thread related to the dialing...

Patrick Born commented on SPA 122 admin password reset in ATAs, Gateways and Accessories 3 years ago

Ed,I'm glad you were able to get into your ATA. Once you sign up with a VoIP provider, they'll...

Patrick Born commented on SPA122 firmware upgrade "choose file" grayed out in ATAs, Gateways and Accessories 3 years ago

Hi Philippe,No browse button: https://supportforums.cisco.com/docs/DOC-27886Choose file grayed out...

Patrick Born commented on SPA 122 admin password reset in ATAs, Gateways and Accessories 3 years ago

Ed,If the device has been "properly" locked down and the reset button disabled, there's no way to...

Patrick Born commented on reboot reason:H736c0047 in ATAs, Gateways and Accessories 3 years ago

Hi Nestor,What do you have connected to FXS 0? on the SPA8800?The debug log shows that the SLIC in...

Patrick Born commented on reboot reason:H736c0047 in ATAs, Gateways and Accessories 3 years ago

Hi Nestor,After analysis of the reboot reason code, it turns out that your SPA8800 is overheating....

Patrick Born commented on reboot reason:H736c0047 in ATAs, Gateways and Accessories 3 years ago

Hi Nestor,Thanks for the log files. I've been through all 233MB of them, that's 2,560,363 lines of...

Patrick Born commented on reboot reason:H736c0047 in ATAs, Gateways and Accessories 3 years ago

Hi Nestor,I've received the logs and am reviewing them.Thanks,Patrick---

Patrick Born commented on reboot reason:H736c0047 in ATAs, Gateways and Accessories 3 years ago

Hi Nestor,Do you still have the syslog messages prior to seeing this reboot reason? If so, please...

Patrick Born commented on reboot reason:H736c0047 in ATAs, Gateways and Accessories 3 years ago

Hi Nestor,What version of firmware is loaded on the SPA8800 please? I need this to further...

Patrick Born commented on SPA3102 Ringing me back. in ATAs, Gateways and Accessories 3 years ago

Just to close the loop for folk that may find this via a search engine. Stuart and I took this...

Patrick Born commented on spa112 can't get T.38 fax working in ATAs, Gateways and Accessories 3 years ago

Hi Craig,If you'd like to test our fix for this T.38 issue with unreleased Engineering code, please...

Patrick Born commented on Cisco SPA122 ATA with Router in ATAs, Gateways and Accessories 3 years ago

Hi Gaetano,So you purchased an analog telephone adapter (ATA) and don't want to make calls?If this...

Patrick Born commented on spa112 can't get T.38 fax working in ATAs, Gateways and Accessories 3 years ago

Hi Ivo,I've just sent you an email with a link to Engineering test code where we believe we've...

Patrick Born commented on SPA122 - Line 2 won't accept incoming calls with SIP registration in ATAs, Gateways and Accessories 3 years ago

Hi Ian,Let's break the scenario into smaller segments. SPA122 Line1 is registered to FlowRoute DID#...

Patrick Born commented on Cisco SPA Adding pause and wait in Speed dial entry of soft key in Voice Systems 3 years ago

Hi Jim,  1. The speed dial feature was added in firmware release 7.5.1 and is documented on pages 5...

Patrick Born commented on SPA3102 Ringing me back. in ATAs, Gateways and Accessories 3 years ago

Hi Stuart,Some questions:Does this only happen if you physically dial the remote phone connected to...

Patrick Born commented on SPA3102 as simple FXO/SIP gateway, no router? in ATAs, Gateways and Accessories 3 years ago

Hi Jeff,You could deploy it in bridge mode if you don't want it acting like a router:     Router...

Patrick Born commented on SPA122 firmware upgrade "choose file" grayed out in ATAs, Gateways and Accessories 3 years ago

Old thread but adding links in case you find this via a search engine:No browse button: https://...

Patrick Born commented on SPA504G: Syslog-Msg [0]CC:NewCallState 0/9 in Voice Systems 3 years ago

Hi Dan,Nice work on putting together the call states table. I ran your table past a development...

Patrick Born commented on Help! SPA8000's getting hacked in ATAs, Gateways and Accessories 3 years ago

Hi Dale,If you've enabled "Restrict Source IP" then the device will not communicate with devices...

Patrick Born commented on SPA 122 hangs up after 600 seconds in ATAs, Gateways and Accessories 3 years ago

Hi Benoit,You're welcome, thanks for letting the Community and me know.Regards,Patrick---

Patrick Born commented on SPA 122 hangs up after 600 seconds in ATAs, Gateways and Accessories 3 years ago

It's hard to guess what's going on without seeing the ATA's full config and a full, unfiltered...

Patrick Born commented on why SPA122 reboots itself every hour after reprovisioning in ATAs, Gateways and Accessories 3 years ago

Damian,I see that Resync_Periodic is set to 24 hours. Your initial post says that the device...

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Patrick Born's Stats

Points921
Discussion started 4
Answers marked as Correct 54
Endorsed 5
Content Rated 9